Sofitel Strasbourg Grande Île 5 stars

Customer review rating (ALL Rating) 4.2/5 1,900 reviews

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Description

Hotel extras

  • Centrally located for sightseeing and shopping

  • The magic and enchantment of the Christmas Market at Sofitel Strasbourg

  • The 300 m² urban vineyard, which is transformed into an ice rink during the winter season

  • Conference areas with natural light and view of Saint-Pierre-le-Jeune church

  • Private car park with valet service

Our accommodation(s)

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Hotel location

Sofitel Strasbourg Grande Île

4 place Saint Pierre le Jeune
67000 STRASBOURG
France

GPS:48.585184, 7.746356

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA BRASSERIE SOFITEL

The Brasserie offers a continuous service where you can enjoy emblematic dishes of French cuisine prepared by Chef Mathieu Klein.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,900 reviews

Customer review rating 5.0/5

Lindon B. Solo - Confirmed reviews ALL

I loved how attentive they were to me and how they took care of me and celebrated my birthday

Dear Guest, Thank you so much for sharing your wonderful experience! We are delighted to hear that your birthday stay was so special and that our team could make you feel truly cared for. It’s always our pleasure to provide attentive service and create memorable moments for our guests, and your kind words are the best reward for our efforts. We hope to welcome you back soon for another exceptional stay! Warm regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.0/5

Paul S. Business - Confirmed reviews ALL

I stayed for three nights and had a good time. Spacious room in a quiet corner. I enjoyed my stay.

Dear Guest, Thank you very much for sharing your experience. We are delighted to hear that you enjoyed your stay, particularly your spacious and quiet room, and that our team and facilities met your expectations. We also appreciate your feedback regarding your booking. We apologize for the inconvenience caused by the cancellations and understand how a notification would have been helpful. Please rest assured that we will review our booking communication process to avoid this situation in the future. We look forward to welcoming you back soon and providing another enjoyable stay. Best regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.5/5

Rupert B. Solo - Confirmed reviews ALL

Almost a 10, except that I couldn't find anything at breakfast least of all the saucers, which were not by tge cups.

Dear Guest, Thank you very much for your kind feedback and for sharing your experience with us. We are delighted to hear that you enjoyed your stay and appreciated the service of our team. We also appreciate your comment regarding breakfast, and we apologize for the inconvenience with the saucers. Your feedback has been shared with our breakfast team to ensure everything is properly arranged for a smoother experience next time. We look forward to welcoming you back soon and providing an even more seamless stay. Best regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 3.0/5

R. B. R. P. Business - Confirmed reviews ALL

This used to be the best hotel in Strasbourg. But it needs paint, inspection of the sewage system and a general kick in the butt to be up to par.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your loyalty as an ALL Accor Diamond member and are glad to hear that you recognized the professionalism of our team during your stay. We also value your comments regarding areas for improvement. Your feedback on room condition, maintenance, and Wi-Fi speed has been shared with our management team to ensure we continue to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide an even more seamless and comfortable stay that meets the high standards you expect from a Sofitel. Best regards, Beatrice Aouadi Director of Guest Experience & Duty

Customer review rating 4.5/5

Denis L. Couples - Confirmed reviews ALL

Overall excellent

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you had an excellent experience at Sofitel Strasbourg Grande Île. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Beatrice Aouadi Director of Guest Experience & Duty

Other web-users rate our hotel

  • 600 reviews 9.5/10 Location
  • 932 reviews 4.6/10 Room
  • 1,340 reviews 9.1/10 Service
  • 6 reviews 8.3/10 WiFi
  • 464 reviews 4.7/10 Vibe
  • 332 reviews 7.2/10 Breakfast
  • 301 reviews 3.2/10 Cleanliness
  • 275 reviews 4.2/10 Amenities

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