Novotel Lausanne Bussigny 4 stars

Customer review rating (ALL Rating) 4.5/5 1,354 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Fitness center, sauna, and natural swimming area

  • Bar and restaurant, bright design and international cuisine

  • 6 meeting rooms for your business seminars

  • 15 minutes from the downtown area and 10 minutes from Lake Léman

  • ALLSAFE and Clean and Safe certification

Our accommodation(s)

Hotel location

Novotel Lausanne Bussigny

35 Route de Condemine, BUSSIGNY
1030 LAUSANNE
Switzerland

GPS:46.555786, 6.561086

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'OXYGÈNE RESTAURANT

A simple, healthy and tasty cuisine that will satisfy all tastes-at any time of the day or night. Enjoy a relaxing time at the restaurant, bar, terrace or in your room. Restaurant closed on Sundays.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,354 reviews

TripAdvisor Rating  4.0/5  1,189 reviews

Nice location but a cat in restaurant

Customer review rating 1.5/5

Rasmus Families - Confirmed reviews ALL

Easy to book, fine location in terms of logistics but a cat in the reception area and in the restaurant. Is it a bloody joke? Hygiene, people afraid of cats, allergies - not mentioned in advance. Extremely disappointed

Dear Rasmus, thank you for choosing Novotel Lausanne Bussigny and sharing your feedback. We apologize for the inconvenience caused by the presence of "Clochette", our famous cat and mascot. Clochette is not the hotel's cat but she is here everyday and gives love and tenderness to everybody. We understand that this was unexpected and may have caused discomfort. Your concerns regarding hygiene, allergies, and people being afraid of cats are duly noted. Best regards, Novotel Lausanne Bussigny.

Good

Customer review rating 5.0/5

Fanny Y. Business - Confirmed reviews ALL

Good. Hope the next cooperation on groups.

Dear Fanny Y., Thank you for your review. We appreciate your positive feedback and we hope to have the opportunity to welcome you and your group again in the future. If there is anything specific you would like to discuss regarding your next cooperation, please feel free to reach out to us. Best regards, Novotel Lausanne Bussigny

Very pleasant staff.

Customer review rating 4.0/5

Tim B. Families - Confirmed reviews ALL

The team who looked after us were excellent.

Thank you, Tim B., for your kind words about our pleasant and excellent staff. We greatly appreciate your feedback and are delighted that our team took good care of you during your stay. We look forward to welcoming you back to Novotel Lausanne Bussigny. Best regards, Novotel Lausanne Bussigny.

As good as expected.

Customer review rating 4.0/5

Mr. H. Business - Confirmed reviews ALL

Room furnishings are good but already a bit outdated. TV is not up to date. Fitness area is partially unusable. Equipment is occasionally faulty. Breakfast is a little poor due to the region. The location is good but only easy to reach by car. The restaurant is good but a bit expensive. The staff is very friendly and courteous.

Dear Mr. H, Thank you for taking the time to share your feedback about your recent stay at Novotel Lausanne Bussigny. We appreciate your kind words about our friendly and courteous staff. We have taken note of your comments regarding the room furnishings, TV, fitness area, breakfast, and the accessibility of our location. We understand your concerns about the room furnishings and TV, and we apologize for any inconvenience caused. Your feedback regarding the fitness area and breakfast has been duly noted, and we will take it into account for future improvements. We are glad to hear that you enjoyed our restaurant, although we apologize for any perception of it being expensive. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Novotel Lausanne Bussigny

Very nice room

Customer review rating 4.5/5

Georg D. Business - Confirmed reviews ALL

I stayed in this hotel for the first time and I liked the rooms very much. I also had a coffee machine in the room, but it was lacking different pads as there were only decaf pads there. :-(

Dear Georg D., Thank you for choosing Novotel Lausanne Bussigny for your recent stay. We are delighted to hear that you enjoyed our rooms and found them to be very nice. We apologize for the inconvenience you experienced with the coffee machine and the lack of different coffee pads. Your feedback has been noted, and we will take it into account to improve our guests' experience. We hope to welcome you back in the future for another pleasant stay. Best regards, Novotel Lausanne Bussigny

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Other web-users rate our hotel

  • 323 reviews 7.5/10 Location
  • 543 reviews 7.7/10 Room
  • 594 reviews 8.6/10 Service
  • 8 reviews 8.1/10 WiFi
  • 287 reviews 7.6/10 Breakfast
  • 206 reviews 8.3/10 Cleanliness
  • 183 reviews 2.9/10 Value
  • 42 reviews 5.1/10 Wellness Area

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