Novotel Coventry M6 J3 4 stars

Customer review rating (ALL Rating) 4.0/5 501 reviews

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Novotel Coventry M6 J3 - Image 1
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Wilsons Lane, Longford, M6 Junction 3, CV6 6HL COVENTRY, United Kingdom

Description

Hotel extras

  • Restaurant & Bar open all day, serving Breakfast, lunch & dinner. Al fresco dining available

  • Christmas Parties available - bookings being taken now!

  • 8 dedicated meeting rooms available with secure measures in place

  • Gym available

  • Next to Coventry Building Society Arena (CBS Arena) ideal for Concerts , Football & Rugby

Our accommodation(s)

Hotel location

Novotel Coventry M6 J3

Wilsons Lane, Longford, M6 Junction 3
CV6 6HL COVENTRY
United Kingdom

GPS:52.458137, -1.48902

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  501 reviews

TripAdvisor Rating  3.7/5  799 reviews

Rather average.

TripAdvisor rating 2.0/5

Paul M TripAdvisor review

Not bad I guess, but not great... this is actually a simple motel that doesn't live up to Novotel name.

 Stayed here for a night on a business stay - convenient to my appointment the next day and having stayed in MANY Novotels before and been happy was an obvious choice. Easy to find, easy to park, grim to look at - a concrete block of a place. I sent a friend the picture attached who said it looked like something from the town of Pripyat next to Chernobyl… ‘Most functional comrade…’

Needs a facelift. To be fair - inside is more modern and tidy.

Room - no huge complaints - good bed, good space, good temperature. The typical Accor separate toliet and bathroom which bothers some, but quite common in France and ok with m. No bath, but shower good and hot. Amenities basic (no biscuits on tea tray, no glassware for water, just paper cups (horrible!), small TV) but comfortable and no other issues.

 I arrived quite early so had time to kill to read news so decided on couple of drinks in bar. There WERE several guests in the bar, but getting a drink both times involved either going to reception or wandering around rear corridors having to go into kitchen and asking for someone to serve me. There was simply never anyone there. When the waitress did arrive - utterly miserable and looked totally put out to have been disturbed at me paying over £10 for a glass of wine.. Drink selection average, but drank both listening to very noisy receptionist taking her calls on loudspeaker and listening to some calls to internal Novotel staff hearing her complain about the management - a great look for the company!

 Dinner menu was very limited, but to be fair I had a half decent steak and the waiting staff were quick and friendly on this and a credit. Final drink in the bar area. It seems a chap had 'dared' to take his drink with him out of the front doors, I presume to vape or smoke, and I heard an almighty shouting from a man who looked like manager. He was telling this chap to take his drink out the back not the front. Now, that may have been the rules, but if anyone in a hotel spoke to me the way that staff member did I would be asking for a refund. He treated him like utter scum - a hotel guest. The poor chap looked embarrassed and upset. Awful. Breakfast typical buffet affair - nothing out of this world, and no fried eggs, but hot and acceptable. I do remember Novotel breakfast being better than this though…
 Premier Inn is far better than this one. All in all - rather average and not what I have experienced with Novotel before. Needs a major management overhaul. I thought about rating of 2.5 as just below average, but Tripadvisor doesn't allow. Still, I think the 2 star rating is more realistic due to the service.

Thank you for your detailed review. I’m really sorry to hear your stay didn’t meet expectations, especially as a returning Novotel guest. I do appreciate your feedback on the room and dinner, and I’ll make sure the team is aware of your concerns, especially around the bar service and staff interactions. That incident with the guest outside is completely unacceptable, and I’ll address it immediately. We’ll also review the breakfast and drink offerings to ensure they align with the Novotel standard. I hope you’ll give us another chance to show you the service we’re known for.

Amazing staff

TripAdvisor rating 5.0/5

TheAdvisorExpert Friends getaway - TripAdvisor review

Issue with my booking and staff sorted it straight away. Good room. God breakfast. Great to walk to the arena on the path only 20 mins. Shown on Google maps walking. The only issue is the all.com site as you can’t edit reservations so the staff have to do it which leave it open to human error.

Thank you for your kind words — we're thrilled our team could step in and save the day! We're also glad you enjoyed the room, the breakfast (always the most important meal of the day!), and our handy location for the arena. As for the all.com site, we agree — technology is wonderful... when it behaves! Thankfully, our team is even better. We'll always be here to help smooth out any bumps. We hope to welcome you back soon

Good location for my requirements

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

Check in was easy and was checked in by a lovely lady for both my rooms Food in restaurant was awful chicken was bone dry 99% of staff were AMAZING The bar manager was rude and arrogant and they way he treated staff was appalling thankfully they were clearly used to it and just continued with there work with a smile

Thanks for the positive feedback about check-in and the staff! We’re thrilled to hear most of the team made such a great impression. Apologies for the food and the experience at the bar—this isn’t the standard we strive for, and we’ll be addressing it with the team. Your input helps us improve!

Just OK

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I booked a normal room with a sofa, when checking in I was provided a room without a sofa and what was more frustrating it was a accessible shower which I did not book. I reverted to the receptionist and she said there is nothing she could do or offer. There was an issue with the drain and it made very loud noises constantly while the water was flowing, water went everywhere while showering and there was no means of cleaning it, no squeegee etc. Again reported to the receptionist whom said someone from maintenance will come but they did not and instead I was left with towels. Very frustrating.

We’re really sorry for the mix-up with your room and the issues with the shower. That’s definitely not the experience we want for our guests. We’ll address these maintenance concerns and improve our communication so this doesn’t happen again. Thanks for your patience.

Good stay

Customer review rating 5.0/5

R E. Solo - Confirmed reviews ALL

Room and facilities excellent. Good breakfast. Good location

Thanks for the great review—sounds like we ticked all the boxes! Hope to welcome you back soon.

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Other web-users rate our hotel

  • 310 reviews 9.1/10 Location
  • 892 reviews 7/10 Room
  • 717 reviews 8/10 Service
  • 15 reviews 3.6/10 WiFi
  • 452 reviews 4.9/10 Cleanliness
  • 289 reviews 6.4/10 Breakfast
  • 283 reviews 4.7/10 Food
  • 254 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.