ibis Rugby East 3 stars

Customer review rating (ALL Rating) 4.2/5 48 reviews

Best price
guarantee
ibis Rugby East - Image 1
ibis Rugby East - Image 2
ibis Rugby East - Image 3
ibis Rugby East - Image 4
Dirft East, Parklands Crick, Northamptonshire, NN6 7EX RUGBY, United Kingdom

Description

Hotel extras

  • New Seasonal Menu

  • Meeting rooms available - call for info

  • Located 17 miles from The Silverstone Grand Prix circuit

  • Car Park onsite with EV Charging point available

  • Ideally located close to the M1 and with M6

Our accommodation(s)

Hotel location

ibis Rugby East

Dirft East, Parklands Crick, Northamptonshire
NN6 7EX RUGBY
United Kingdom

GPS:52.352512, -1.159272

Telephone
Fax +44 1788 824332

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RUGBY

Restaurant open as normal, Room service dinner available at no extra charge. Grab and go or breakfast buffet available

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  48 reviews

TripAdvisor Rating  3.5/5  542 reviews

Hit n miss

TripAdvisor rating 3.0/5

toad3333 Business - TripAdvisor review

Hotel staff are great and rooms are ok apart from the bed which is not great …lost alot of sleep ..never have this issue in a travelodge, better beds and ditch the mattress topper. Cctv needs improving to cover all the car park and a automated barrier to improve security(van attempted theft on day 1). Breakfast is great apart from 1 two slice toaster between everyone(really) and its poor,….bread is stale due to being left open. Minor things.

Dear toad3333, Thank you very much for your honest feedback. We’re thrilled to hear that our staff made a positive impression and that you enjoyed breakfast with us! However, we’re sorry to learn that certain aspects of your stay, such as the bed comfort and the parking security, didn’t meet your expectations. We're currently reviewing our bedding to ensure all guests get a restful night’s sleep and are considering adjustments to the mattress toppers. Your suggestion regarding CCTV and parking security is well noted—we understand how crucial these elements are and will look into ways to enhance them for greater peace of mind. Finally, we are truly sorry for any inconvenience caused by the toaster situation and the bread quality at breakfast. We're assessing how we can improve these areas to provide a more satisfying breakfast experience. Thank you again for sharing your insights. Your feedback is invaluable in helping us make improvements, and we hope to welcome you back with an even better experience in the future. Sincerely, Sasha Lungu General Manager

Well located and great stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Easy, helpful, clean

Dear Luke M., Thank you for the kind words! We’re thrilled to hear you enjoyed the location and had a comfortable, clean, and hassle-free stay. We look forward to welcoming you back soon! Sincerely, Sasha Lungu - General Manager

Very good value

Customer review rating 4.0/5

Katie Couples - Confirmed reviews ALL

Everything was to a very good standard. The only problems we had were the horribly bright led ceiling light by the door, which really affected the darkness of the room, the incredibly air-filled pillows and the temperature, which even in October, was too warm for us who like it on the cool side. Customer service and cleanliness were great and the room had everything we needed.

Dear Kathy W., Thank you for sharing your feedback with us. We're thrilled to hear that you found our customer service and cleanliness up to standard and that the room met your needs. Your comments regarding the ceiling light, pillow comfort, and room temperature are invaluable as we continuously strive to improve our guests' experience. We apologize for any discomfort these elements may have caused and will take your feedback into consideration. We hope to welcome you back in the future and provide an even more comfortable stay. Sincerely, Sasha Lungu - General Manager

GREAT STAY

Customer review rating 5.0/5

John Friends - Confirmed reviews ALL

PERFECT

Dear John B., Thank you for your wonderful feedback! We are thrilled to hear that you had a great stay with us and that everything was perfect. It was our pleasure to have you, and we hope to welcome you back for another exceptional experience soon. Sincerely, Sasha Lungu, General Manager

Used hotel for annual group event since 2000.

Customer review rating 4.0/5

John Friends - Confirmed reviews ALL

Refurbished rooms very comfortable and quiet. Breakfast satisfactory. Several complaints about the dinner. Quirky menu was only presented to us a few days before the event

Dear John (JRU) B., Thank you for taking the time to provide feedback on your recent stay with us. We are delighted to hear that you found the refurbished rooms comfortable and quiet, and that breakfast met your expectations. We regret that the dinner experience did not fully meet your satisfaction. We appreciate your comments regarding the menu, and we sincerely apologize for any inconvenience caused by its late presentation. We are always working to improve our services, and your input will be invaluable in helping us enhance our dining options and overall guest experience. We hope to have the opportunity to welcome you back in the future and provide a more seamless experience. Sincerely, Sasha Lungu - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 42 reviews 8.4/10 Location
  • 144 reviews 8/10 Room
  • 99 reviews 8.6/10 Service
  • 79 reviews 7.9/10 Comfort
  • 73 reviews 9.5/10 Cleanliness
  • 63 reviews 6.2/10 Breakfast
  • 41 reviews 2.3/10 Food
  • 20 reviews 7.7/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Rugby

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.