ibis Rugby East 3 stars

Customer review rating (ALL Rating) 4.3/5 52 reviews

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Description

Hotel extras

  • New Seasonal Menu

  • Meeting rooms available - call for info

  • Located 17 miles from The Silverstone Grand Prix circuit

  • Car Park onsite with EV Charging point available

  • Ideally located close to the M1 and with M6

Our accommodation(s)

Hotel location

ibis Rugby East

Dirft East, Parklands Crick, Northamptonshire
NN6 7EX RUGBY
United Kingdom

GPS:52.352512, -1.159272

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RUGBY

Restaurant open as normal, Room service dinner available at no extra charge. Grab and go or breakfast buffet available

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  52 reviews

TripAdvisor Rating  3.5/5  542 reviews

Good stay however.....

Customer review rating 4.5/5

Matt Business - Confirmed reviews ALL

I stay at this hotel all the time and it's always met my expectations. However my last stay was on the night before the hotel closes for some unknown reason. Normally I get a double bed however they have removed them all and replaced with 2 tiny, narrow single beds. They have also removed the kettle, mugs, tea and coffee and even the soap and shampoo dispenser in the shower. There was half a roll of toilet paper and no spare. Something is going on and I was left let down and disappointed. It's not what I booked and paid for. No kettle, tea or coffee?? No soap?? And 2 tiny single beds? That said I slept well enough as the hotel is quite quiet. All my future bookings have been transferred to the near-ish-by Novotel for no extra charge but I shall miss my regular stays at this Ibis.

Good location though building work is nearby the entrance

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

No problems. The restaurant was closed so I could not get an evening meal and I left before breakfast started. The choc-aux-pain was therefore gratefully received.

Excellent team to ensure a good stay

Customer review rating 5.0/5

Stephen M. Families - Confirmed reviews ALL

I based myself at the Ibis East Rugby for 5 nights and Kamil and the team could not have been more helpful. My room was comfortable and quiet with great internet access for my work. The location is easily accessible to get to places by car. I opted for breakfast each morning with choice of juices, healthy options, pastries and cooked breakfast with many hot beverages. Unfortunately the restaurant was not open for three of my five nights there, however the night I did eat in the restaurant it was a good selection of foods. The bar is open 24/7. They also play a role in sustainability with you being able to opt not to have cleaning each day; If you are an Accord member you can receive points to your account if you choose this option. I may need to return to the area again and I will choose this Ibis again.

Hit n miss

TripAdvisor rating 3.0/5

toad3333 Business - TripAdvisor review

Hotel staff are great and rooms are ok apart from the bed which is not great …lost alot of sleep ..never have this issue in a travelodge, better beds and ditch the mattress topper. Cctv needs improving to cover all the car park and a automated barrier to improve security(van attempted theft on day 1). Breakfast is great apart from 1 two slice toaster between everyone(really) and its poor,….bread is stale due to being left open. Minor things.

Dear toad3333, Thank you very much for your honest feedback. We’re thrilled to hear that our staff made a positive impression and that you enjoyed breakfast with us! However, we’re sorry to learn that certain aspects of your stay, such as the bed comfort and the parking security, didn’t meet your expectations. We're currently reviewing our bedding to ensure all guests get a restful night’s sleep and are considering adjustments to the mattress toppers. Your suggestion regarding CCTV and parking security is well noted—we understand how crucial these elements are and will look into ways to enhance them for greater peace of mind. Finally, we are truly sorry for any inconvenience caused by the toaster situation and the bread quality at breakfast. We're assessing how we can improve these areas to provide a more satisfying breakfast experience. Thank you again for sharing your insights. Your feedback is invaluable in helping us make improvements, and we hope to welcome you back with an even better experience in the future. Sincerely, Sasha Lungu General Manager

Well located and great stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Easy, helpful, clean

Dear Luke M., Thank you for the kind words! We’re thrilled to hear you enjoyed the location and had a comfortable, clean, and hassle-free stay. We look forward to welcoming you back soon! Sincerely, Sasha Lungu - General Manager

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Other web-users rate our hotel

  • 49 reviews 8/10 Location
  • 162 reviews 7.7/10 Room
  • 110 reviews 8.5/10 Service
  • 91 reviews 7.9/10 Comfort
  • 80 reviews 9.8/10 Cleanliness
  • 69 reviews 6.4/10 Breakfast
  • 45 reviews 2.2/10 Food
  • 24 reviews 6.9/10 Amenities

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