Sofitel Gold Coast Broadbeach 5 stars

Customer review rating (ALL Rating) 4.2/5 5,746 reviews

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81 Surf Parade, 4218 Broadbeach, Australia

Description

Hotel extras

  • Located in the heart of Broadbeach and mere steps from the ocean

  • Enjoy French luxury, premier dining and warm hospitality

  • Gold Coast's ideal conference venue

  • Outdoor pools and spa, gymnasium, tennis court

Our accommodation(s)

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Hotel location

Sofitel Gold Coast Broadbeach

81 Surf Parade
4218 Broadbeach
Australia

GPS:-28.029367, 153.431579

Telephone
Fax +61 7 5592 3747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  5,746 reviews

TripAdvisor Rating  4.0/5  3,379 reviews

Nice stay

Customer review rating 3.5/5

Sue N. Couples - Confirmed reviews ALL

Great stay .Had dinner a few nights with no booking.The front of house manager Always fitting us in saying they were fully booked..lol gave us the worst table one night.Not 1 other couple or group came in after us this happened twice..Accors members nothing is different Silver,Gold why pay.Didnt even get my upgrade

Great location good view

Customer review rating 4.0/5

Michael A. Couples - Confirmed reviews ALL

All great except for The downstairs bar wasn’t open on Sunday.

Bonjour Michael, Thank you for sharing your feedback. I’m delighted to hear you enjoyed our fantastic location and views, and that so many aspects of your stay, including our team’s service, met your expectations. I do apologize for the inconvenience caused by the downstairs bar being closed on Sunday. We understand how this may have impacted your experience and will review this with our team to explore how we can better meet guest expectations in the future. We hope to have the opportunity to welcome you back again in the future. Merci, Fraser Ross General Manager fr…

Well located in Broadbeach

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Wonderful welcoming team

Bonjour, Thank you for taking the time to share your feedback with us. We’re thrilled to hear you enjoyed our Broadbeach location and found our team so welcoming—your kind words mean the world to us. As a valued ALL Gold member, your loyalty is greatly appreciated, and we’re glad to see so many aspects of your stay, such as check-in, and cleanliness, met your expectations. We’ve noted your comment about the property starting to feel a little tired. Please know that we are committed to maintaining the high standards expected of Sofitel and are continuously reviewing ways to enhance our guests’ experiences. It would be our pleasure to welcome you back for a future stay. If there’s anything I can assist you with in the future, please don’t hesitate to reach out. Merci, Fraser Ross General Manager fr…

Fantastic stay

Customer review rating 4.5/5

Lucia Couples - Confirmed reviews ALL

Everything was amazing: the service, staff, and location. We didn’t want to leave, so we extended our stay!

Bonjour Lucia, Thank you for your fantastic review and for extending your stay with us—it’s truly the highest compliment! We’re delighted you enjoyed our service, staff, and location, and as a valued ALL Gold member, your loyalty means so much to us. We appreciate your feedback about the Wi-Fi and breakfast variety. I’ll address the Wi-Fi concerns with our IT team and share your suggestions on breakfast with our culinary team to enhance our offerings. We look forward to welcoming you back for another memorable stay. Please feel free to reach out to me if there’s anything I can assist you with for your next visit. Merci, Fraser Ross General Manager fr…

Great stay

Customer review rating 4.0/5

Jenny Business - Confirmed reviews ALL

Very comfortable and great location

Bonjour Jenny, Thank you for taking the time to share your detailed feedback. I’m delighted to hear that you found your stay comfortable and appreciated our great location. As a valued ALL Gold member, your loyalty is truly appreciated. That said, I’m sorry to learn that some aspects of your experience fell short of your expectations. I regret that you were not offered a welcome drink or room upgrade, as these are key benefits we strive to deliver for our loyal members. Welcome drinks are now digital and are easily accessed via the ALL App so I apologize if this hasn't been explained. A warm and friendly welcome is something we pride ourselves on, and I’ll be addressing this with our team to ensure improvements are made. Thank you again and we look forward to welcoming you back soon. Merci, Fraser Ross General Manager fr…

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Other web-users rate our hotel

  • 1,681 reviews 9.3/10 Location
  • 2,750 reviews 6.7/10 Room
  • 2,778 reviews 8.5/10 Service
  • 156 reviews 5.1/10 WiFi
  • 867 reviews 5.8/10 Cleanliness
  • 838 reviews 8.8/10 Breakfast
  • 774 reviews 4.4/10 Amenities
  • 534 reviews 4.9/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.