BreakFree Peninsula Surfers Paradise

Our stay was amazing the room was big and up dated the view was amazing definitely going back here next year great for the price

Upon arrival to hotel on friday afternoon, reception was unattended, rang the mobile number, and when the lady answered, she was abit rude, didn't know how many keys were even in the safe, and was very disappointed that we actually had to check in Saturday morning before 11. Upon arrival to the room, found broken door handle and drawer handle. The air vents in laundry and both bathrooms were very dusty, found a pair of dirty knickers and socks behind one of the couches, all were very dirty underneath. We had a cockroach cruise across our balcony, and the balcony also is sloped and rail only being waist height, it felt like I was going to fall straight over the side. Air vent above stove was very greasy, and was not clean. Also very disappointed that there was no pool towels available for guests.

Very enjoyable except for the building's Wi-Fi not working for the week.

Staff very helpful. Had trouble with TV lady arrived straight away and was sorted.. 12 th floor overlooking the ocean. Most enjoyable break. Kind Regards Bev C.

Great

Our family had an amazing time & the staff were friendly and approachable. The apartment was clean & views spectacular

I booked two units for my family. I rang and spoke with a person prior to booking to ask about getting the units on the same floor or next to each other. The reply was "we will try our best to achieve this". On arrival our units were on 17 and 39 floors. I was informed by check in person "there was NO way they could have accommodated my request as you only have a small number available for rent". I should have been told this when I initially rang but was obviously lied to. I understand requests can sometimes not be fulfilled but your company just wanted the booking with no regard for the guest. Facilities for people with mobility issues are non existent, there are steps every where and no easily accessible ramps. The units need renovation, worn out carpets, old faded curtains and dark poorly lit bathrooms. Also the windows were desperately in need of a clean.

The location and view couldn't be faulted. However the cleanliness and upkeep of the apartment needed work. Filthy floors and windows. Dust all over ceiling and lights. Bathroom shower door and cupbpards coming off their hinges. Whole place is old, tired and just needed a revamp to make it more appealing.

Good -Great location, great views, great facilities, Bad - run down old apartment that's never had any renovation since new. Asked for a later check out, was told $20 an hour, that's a first.

12th floor was an amazing ocean view. Was able to see whales ( with binoculars ) and dolphins. 5 minutes walk to surf club and cavil ave. Very clean and bed comfortable. Big tv. Pool was great. Reception staff friendly. Will stay here again.

Our room was ready before check in, it was a very newly refurbished room with all the amenties (except for a dryer which stopped working, but maintenance ordered a new part immediately). We enjoyed using the basketball area each day and all the pools. So close to the centre of Surfers but far enough away to still be quiet. A patrolled beach across the road was great!

Apartment very old and tired, requires upgrade

Was in a good location but the first room we had was bad There was mould in on the ceiling there was doors broken there was every think was old nothing was noon until we complained and we got a new apartment but it still was not up to the standards that I would normally pay where I normally go for that money

Lovely sized apartment with best views ever but poor facilities ie cooking utensils no hand wash in bathroom

Beautiful staff. Great price .