BreakFree Peninsula Surfers Paradise 4 stars

Customer review rating (ALL Rating) 4.1/5 294 reviews

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Description

Hotel extras

  • 600m to Cavill Avenue (main street of Surfers Paradise)

  • Walking distance to Cavill Mall

  • Heated indoor swimming pool, spa, sauna & gym

  • Walking distance to shopping and restaurants

  • 10 min tram ride to Pacific Fair Shopping and Dining Precint

Our accommodation(s)

Hotel location

BreakFree Peninsula Surfers Paradise

Cnr Clifford St And The, Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.005633, 153.430622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center

3 pools

Enjoy the onsite facilities such as our 3 pools, a full tennis court and a BBQ area

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  294 reviews

TripAdvisor Rating  4.0/5  811 reviews

Customer review rating 2.5/5

Sally W. Families - Confirmed reviews ALL

Well located but everything seemed quite unorganised,, no entitled welcome drinks (despite making queries), accomodation dirty and dusty in places. Lack of initially supplies necessities (1/4 roll in ensuite), no dishwashing liquid, spare pillow no case.

Good location and facilities

Customer review rating 4.0/5

Dianne Families - Confirmed reviews ALL

Loved the location and that the apartment had lots of facilities - pools, gym, tennis courts

Dear Dianne, We very much appreciate your review regarding your stay at the BreakFree Peninsula Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Peninsula Team

Very bad cleanliness

Customer review rating 1.0/5

Rebecca Families - Confirmed reviews ALL

When we were given the room it had not been cleaned. Once it was cleaned the room smelt bad like Indian food and we cleaned the room again ourselves from top to bottom and purchased room freshener and a defuser to hide the odour. Was very disappointed. The amenities in the room such as kitchen utensils were very limited, no dustpan to clean up sweeping. There was hair from previous guests found throughout the room. The drains in the en-suite and bathroom vanities did not drain well (assume they were clogged from hair of previous guests. Location was good but other than that would not recommend.

Dear Rebecca, Thank you for taking the time to tell us about your experience at the BreakFree Peninsula Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will stay with us in the near future. Sincerely, BreakFree Peninsula Team

Another good Pen stay

Customer review rating 5.0/5

Kristen M. Families - Confirmed reviews ALL

Due to booking very late we didn't have our usual wonderful view but the second floor had its advantages - close to the pools! Rooms are starting to look a little dated but still comfortable (great beds, good kitchen, strong shower) and you can't beat the location close enough to everything but still quiet. I did miss my mornings on the balcony overlooking the ocean but I could still enjoy the sound of the waves and having an indoor pool was a big advantage whilst staying at Surfer's Paradise during a VERY wet time!

Dear Kristen, We very much appreciate your review regarding your stay at the BreakFree Peninsula Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Peninsula Team

Good stay

Customer review rating 4.0/5

Joe Families - Confirmed reviews ALL

Apartment 29A has superb views of the beach. The furniture is dated, as are the kitchen appliances. Requires renovations to bring it up to scratch. The staff were very helpful.

Dear Joe, We very much appreciate your review regarding your stay at the BreakFree Peninsula Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Peninsula Team

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Other web-users rate our hotel

  • 134 reviews 9.5/10 Location
  • 243 reviews 6.1/10 Room
  • 122 reviews 7.1/10 Service
  • 21 reviews 4.9/10 WiFi
  • 82 reviews 7.7/10 Amenities
  • 76 reviews 3.1/10 Cleanliness
  • 7 reviews 9.2/10 Wellness Area

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