BreakFree Peninsula Surfers Paradise

Customer review rating (ALL Rating) 3.9/5 304 reviews

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Walking distance to Cavill Mall

  • Heated indoor swimming pool, spa, sauna & gym

  • Walking distance to shopping and restaurants

  • 10 min tram ride to Pacific Fair Shopping and Dining Precint

ALLSAFE approved hotel

Hotel location

BreakFree Peninsula Surfers Paradise

Cnr Clifford St And The, Esplanade
4217 SURFERS PARADISE
Australia

GPS:-28.005633, 153.430622

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wi-Fi

Our accommodation(s)

BreakFree Peninsula offers fully self-contained 1 and 2 Bedroom Apartments perfect for singles, couples and families wanting to experience the ultimate Gold Coast holiday. Enjoy the surrounding views from up high on your private balcony, with most apartments overlooking the ocean. There's a fully equipped kitchen complete with dishwasher, as well as a washing machine and dryer. BreakFree Peninsula has strict no party policy. No group bookings accepted at this property.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  304 reviews

TripAdvisor Rating  4.0/5  786 reviews

Outstanding

TripAdvisor rating 5.0/5

Shanaya R TripAdvisor review

The customer service and warm welcome I received upon arrival is next to non, Liz who warmly welcome myself and my family she is outstanding, Location of Breakfree Peninsula is excellent Their newly renovated rooms and along with the amenities far exceeded expectations, they have water sports equipment included in the rooms for those who wish to use it. Cold bottles of water on arrival, ideal for those not used to QLD heat, and a lovely care pack of snacks. Thank you to Liz & management at BreakFree Peninsula Surfers paradise

Well located

Customer review rating 4.0/5

Rowena Families - Confirmed reviews ALL

Great location easy access to the beach, shops and restaurants. Stunning night view easy to locate, except no designated parking, uncomfortable bed on deluxe ensuite room and the bin had an awful cigarettes smell.

Dear Rowena, Thank you for your Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return.

16 year repeat guest

Customer review rating 2.5/5

Damian B. Families - Confirmed reviews ALL

We have been staying at Peninsula Apts since 2004 - we have always been satisfied with accommodation as whole. This year unfortunately we encountered some disappointing issues, lack of parking, no assistance from after hours when a spot was not available, some small maintenance issues in apt 19a - booked for 2 adults and 2 children and having only a two double beds apposed to two single beds in second bedroom, for the inflated cost having one of our children sleep in fold out bed, we feel was unacceptable. We stayed in same apt in 2018 and not furniture or decor have been updated since, couches and beds uncomfortable, ( need updating) Alina at front counter was very professional and assisted in any way she could, she is a credit to your staffing at this location. Manager Liz explained processes being implemented to correct as many issues as possible they arise, we understand that most issues we experienced were not the fault of staff on sight.

Dear Damian, Thank you for taking the time to tell us about your experience at the BreakFree Peninsula Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kylie Batt

Customer review rating 5.0/5

Mario G. Families - Confirmed reviews ALL

My stay at Penisula was overall very pleasant. The staff were polite and helpful throughout, and they always had a ready smile whenever I needed something. The room was very spacious and clean, with all of the amenities I could have asked for. The bed was comfortable, the linens clean and fresh, and the air conditioner worked well. The location of the hotel was also quite convenient, a mere few minutes away from some very nice restaurants and attractions. All in all, I would definitely recommend this hotel to anyone looking for a pleasant, comfortable stay.

Dear Mario, We very much appreciate your comments regarding your stay at the BreakFree Peninsula Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kylie Batt

Amazing views. Great apartment

Customer review rating 5.0/5

Elizabeth O. Families - Confirmed reviews ALL

It was a beautiful summer holiday relaxing and swimming with my family .

Dear Elisabeth, Thank you for your lovely review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Kylie

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Other web-users rate our hotel

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