Novotel Rio de Janeiro Leme 4 stars

Customer review rating (ALL Rating) 4.4/5 3,001 reviews

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Description

Hotel extras

  • Hotel with games area for your entertainment

  • Sunsets on our Rooftop, an amazing environment to complete your experience.

  • Hotel near Santos Dumont Airport, a 15-minute drive away

  • Privileged location to make the most of Carnival and New Year's Eve

  • Pet-friendly hotel in Rio de Janeiro, we accept dogs up to 10 kg!

Our accommodation(s)

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Hotel location

Novotel Rio de Janeiro Leme

Rua Gustavo Sampaio, 320
22010010 RIO DE JANEIRO
Brazil

GPS:-22.96197, -43.16854

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

POTY RESTAURANT

With its first-class service, the Poty is one of Leme's most traditional restaurants, serving contemporary cuisine in a refined atmosphere. It offers buffet and à-la-carte options and is renowned for its hearty breakfasts and Sunday brunches.

Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.4/5  3,001 reviews

TripAdvisor Rating  5.0/5  3,193 reviews

Certificate of excellence 2023

This Novotel did not feel like a Novotel

Customer review rating 3.0/5

Bram Solo - Confirmed reviews ALL

The Novotel didn't feel like a Novotel. It felt like an high-end Ibis trying to be a Novotel. The rooms are pretty small and the showers relatively outdated. Walls aren't very soundproof, so you can head adjacent rooms easily. There's 4 elevators but only one going to high floors and the rooftop bar. Given there's 20 floors, you're sometimes waiting a while for an elevator. They're also relatively small, taking only 4-5 adults. The rooftop bar's music is way too loud in daytime and if you're unlucky rented for a private event in the evening(s). Furthermore the staff isn't very pro-active in serving. After sitting down for 30 minutes, I decided to go and order at the bar a few times. Other times I just went back downstairs and went to another place. The only relatively nice thing was the pool, which wasn't super crowded during the day and was well maintained. Unless it was a windy day, then it got really cold really quick. but that's not the hotel's fault, that's normal 20 floors up. I enjoyed my stay, but had higher expectations of a 4 star Novotel. This felt like a 4 star Ibis at best (yes, they exist) and as the matter of fact I've staid in nicer 4* Ibis hotels before than what this Novotel had to offer. Maybe time to rebrand, Accor?

Good stay once problem resolved

Customer review rating 3.5/5

Lesley Families - Confirmed reviews ALL

We were staying at the Novotel on the first stage of our holiday in Brazil. The hotel is located one road back from Leme beach, so a good location. We noticed some rough sleepers across the road, so not the best outlook from the front of the hotel. Breakfast was good and staff helpful. We had a problem with the shower as we could not control the temperature and it was eventually agreed we should move to another room, where the shower was fine. We did not use the pool, but the bar area on the top floor was good.

Good stay, very location and good breakfast

Customer review rating 3.5/5

Kevin M. Business - Confirmed reviews ALL

Enjoyed my stay at your establishment. The bathroom shower needed proper maintenance for the drainage system. Everything else was good.

Ideal location

TripAdvisor rating 4.0/5

heathway53 TripAdvisor review

We stayed at the Novotel on the first stage of our holiday in Brazil. The hotel is one block away from Leme Beach, so its well sited for the beach and seeing all the sites. We were surprised to see rough sleepers on the other side of the road though. The bedroom was comfortable, though we had to change rooms as there was a problem with the shower temperature, way too hot! The breakfast buffet was fine and plentiful, and the bar on the top floor gave us great views over the beaches.

Dear Heathway, Dear Mathias, Thank you for staying at Novotel Leme and taking the time to rate us. Your comments are very important for our development. We regret that we were unable to meet your expectations. Our aim is always to provide good experiences, comfort and safety to all our guests and clients. I would like to inform you that we have already passed on the issue you reported to our maintenance department so that it can be checked. We look forward to welcoming you back to our hotel and providing you with a better experience. Cordially, Luciano Rocha General Manager

Well located Excelente breakfast clean and kind

Customer review rating 5.0/5

Gloria M. Couples - Confirmed reviews ALL

Have to improve service in the pool bar, to slow to take order but very simpatic and the time of the food was ok

Dear Gloria, Thank you for staying with us and rating us so highly. We are delighted and will share it with the whole team. We look forward to welcoming you back to our hotel. Cordially, Luciano Rocha General Manager

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Other web-users rate our hotel

  • 1,109 reviews 9.2/10 Location
  • 1,628 reviews 7.1/10 Room
  • 1,773 reviews 8.3/10 Service
  • 52 reviews 5.8/10 WiFi
  • 1,021 reviews 8.5/10 Breakfast
  • 790 reviews 5.7/10 Amenities
  • 614 reviews 6.5/10 Cleanliness
  • 373 reviews 8.1/10 Vibe

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