Fairmont Makati 5 stars

Customer review rating (ALL Rating) 4.7/5 4,167 reviews

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Description

Hotel extras

  • Exclusive San Lorenzo address, in the heart of Makati’s shopping district

  • Across the street from Greenbelt Park and a short walk to Ayala Museum

  • Willow Stream Spa and extensive fitness facilities

  • Stylish rooftop swimming pool with bar area

Our accommodation(s)

Hotel location

Fairmont Makati

1 Raffles Drive, Makati Avenue
1224 MAKATI CITY
Philippines

GPS:14.5513, 121.0231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  4,167 reviews

TripAdvisor Rating  4.5/5  2,939 reviews

Certificate of excellence 2024

Great hotel

TripAdvisor rating 5.0/5

NorthStar40387367120 TripAdvisor review

Great rooms and great service. They have good amenities as well l, so a great place to stay or work or leisure. I stayed for 7 days and had a great time. Location is best, as all big offices are near/walking distance from here. I would definitely recommend to stay here.

Well located , good stay

Customer review rating 4.0/5

K. F. Couples - Confirmed reviews ALL

Good location , breakfast can be better

Dear Mr. K., Thank you for your feedback on your most recent stay at Fairmont Makati. We are pleased to learn that you enjoyed our highly accessible location. Please have the assurance that we shall seek improvements with our breakfast experience with your feedback in mind. We hope to have another opportunity to welcome you back soon. Sincerely, Margret Inocencio Guest Experience Lead

Clean and organized

Customer review rating 4.0/5

Ann Families - Confirmed reviews ALL

Fast and courteous customer service, good location, near everywhere.

Dear Ms. O., Thank you for your positive review of Fairmont Makati. We are delighted to learn that our upkeep was to your satisfaction and that you enjoyed our warm and cordial service. We are likewise glad you appreciated our convenient location. On behalf of the team, we hope to have another opportunity to welcome you once again in the near future. Sincerely, Margret Inocencio Guest Experience Lead

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

My stay with Fairmont was not perfect because the room allotted was not a good room. It was facing a wall and was quite noisy (not sure if there was construction or maybe we're near machineries but there was sort of banging noise all the time even very late at night or early morning), very high ceiling (not cozy). Sleep was then not a good night sleep. But maybe that is to be expected as my stay with Fairmont was only from use of a voucher which i won during the Aviation Run in Mar 2024 in Alabang. Otherwise, the staff were all very nice and very polite.

Dear Ms. B., Thank you for sharing your feedback about your recent stay at Fairmont Makati. We truly regret to learn that the room you were assigned did not meet your expectations due to the noise and view. Please have the assurance that your comments are valuable to us, and we shall address this matter with our team to ensure a more pleasant experience for our guests. We appreciate your kind words about our cordial team and their warm hospitality. Should you decide to stay with us again in the future, please do not hesitate to contact us directly so we can make your next visit more enjoyable. We hope to welcome you back for an improved stay. Sincerely, Margret Inocencio Guest Experience Lead

Beautiful hotel, great staff, will be coming back

Customer review rating 5.0/5

Alex Business - Confirmed reviews ALL

The hotel and amenities are great. The hotel is perfectly located. For my next visit to Manila I would definitely book this hotel again.

Dear Ms. V., We are delighted to learn that you enjoyed your stay with us at Fairmont Makati. Thank you for your kind compliments about our convenient location and cordial team. Feedback such as yours would further motivate us to strive for service excellence. We look forward to welcoming you back on your next business trip to Manila. Sincerely, Margret Inocencio Guest Experience Lead

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Other web-users rate our hotel

  • 895 reviews 9.7/10 Location
  • 1,369 reviews 8.5/10 Room
  • 2,313 reviews 9.4/10 Service
  • 39 reviews 7.6/10 WiFi
  • 533 reviews 7.6/10 Cleanliness
  • 491 reviews 8.6/10 Breakfast
  • 166 reviews 9.5/10 Wellness Area

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