Sofitel Sydney Darling Harbour 5 stars

Customer review rating (ALL Rating) 4.5/5 10,023 reviews

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Description

Hotel extras

  • An iconic hotel located in vibrant Darling Harbour

  • 590 spacious rooms and suites with breathtaking views and floor-to-ceiling windows

  • Sweeping views from our top floor Club Millésime

  • Vibrant Waterside sophistication in our three bars and restaurant

  • Signature infinity pool

Our accommodation(s)

Hotel location

Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour, 12 Darling Drive
2000 SYDNEY
Australia

GPS:-33.872908, 151.198704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ATELIER BY SOFITEL

Indulge your senses with a unique dining experience in our elegant dining room overlooking Darling Harbour, Discover a French inspired grill combining flavours of the South of France with locally sourced produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  10,023 reviews

TripAdvisor Rating  4.4/5  3,066 reviews

Certificate of excellence 2025

Lovely New Year stay

TripAdvisor rating 4.0/5

kwagmeister TripAdvisor review

My husband and I arrived early in the morning from a 17 hour flight to this nice property. Check in was quick and we have learned over the years that if you are flying overnight it is well worth booking your room or suite from that night prior. When you arrive your room will have been turned down and you can then arrive to a rest and shower before beginning your vacation. So that is what we again did and we were very happy to arrive to our junior suite overlooking the harbor - ready with no delay. We also had the club floor included and that view is beautiful - and the daily food and beverage presentations were just right for us. The offerings in the morning were more than plenty and we also enjoyed the evening cocktail hour and hors d’oeuvres. This is a busy hotel and as we stayed over the New Year holiday it was very busy. We never felt rushed and service was professional and very attentive. The hotel is very well situated just steps from the harbor walk and offers beautiful views as well as proximity. It was not as close to the shopping we enjoyed or the opera house but those areas were still easy to reach. This hotel is a nice choice and for our first ever visit to Sydney was a great one.

More Holiday Inn Express than Sofitel.

TripAdvisor rating 3.0/5

Jocelyn P TripAdvisor review

We booked an upgraded corner room and were very disappointed with the view we got of some cranes and a building under construction. We had been travelling from Canada (24 hours on 2 flights and 16 hours of time change) so we did not have the strength to go back to the front desk and demand another room but we truly felt scammed as the room had nothing to do with the pictures on the website This tainted our whole experience and this by far the worst Sofitel hotel we have stayed at. The pool area was also very crowed with no loungers available and a lot of kids running around yelling and just being kids. We were supposed to come back here in a couple of weeks, needless to say we have cancelled our reservation and will stay somewhere else.

Bonjour Jocelyn P, Thank you for reviewing your stay and for sharing your feedback. We appreciate your business and apologize for the inconveniences. Regards, Robert Gauer Hotel Manager

Customer review rating 4.0/5

Roland R. Couples - Confirmed reviews ALL

Everybody was nice and friendly and helpful. The food was good and the lounge personnel amazing. Even the gentlemen at the Bell desk were amazing. But for 8k and an upgraded corner room I do not want to look at a tower under construction right in front of me.

Customer review rating 5.0/5

Joan B. Couples - Confirmed reviews ALL

From the moment we arrived the staff did everything they could to ensure our stay was perfect. The room was very comfortable and we could ask for a better location.

Customer review rating 2.5/5

Leila A. Families - Confirmed reviews ALL

Well located. Beakfast is not the best. Service wasn't the best. Check in was after 3:20pm and I got there earlier with my kids. It was a hot day and we were not allowed to use the pool or another other facilities. I had club access, the email said that I can access it from 12:00pm on arrival but they said upon availability. Customer Service is not the best

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Other web-users rate our hotel

  • 2,647 reviews 9.4/10 Location
  • 4,731 reviews 8/10 Room
  • 5,161 reviews 7.8/10 Service
  • 35 reviews 8/10 WiFi
  • 1,224 reviews 8.8/10 Vibe
  • 1,046 reviews 7.7/10 Cleanliness
  • 1,014 reviews 7.7/10 Breakfast
  • 793 reviews 5.3/10 Value

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