Pullman Zamzam Madina 5 stars

Customer review rating (ALL Rating) 4.4/5 7,588 reviews

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2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233, 6150 42311 Al Madinah Al Munawarah, Saudi Arabia

Description

Hotel extras

  • View of Prophet Muhammad (PBUH) Mosque & Green Dome, Uhud Mountain, and Al Baqih Cemetery

  • Family Rooms & Suites

  • Free Wi-Fi

  • Paid In-door Car Parking

  • Shuttle Bus towards Ladies' Gate of Prophet Mohamed (PBUH)'s Mosque

Our accommodation(s)

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Hotel location

Pullman Zamzam Madina

2944 Amr bin AlJmoh Street, North Zone, Central Madina, PO Box 40233
6150 42311 Al Madinah Al Munawarah
Saudi Arabia

GPS:24.464222, 39.611139

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  7,588 reviews

TripAdvisor Rating  4.5/5  1,869 reviews

Certificate of excellence 2023

Wonderful restaurant experience

TripAdvisor rating 5.0/5

amandalouth Couples - TripAdvisor review

We just had a delicious meal at the Pullmans rooftop restaurant Al Mandara. Hosts Mr Shiraz and Younnis were very welcoming. They went out of their way to make our experience memorable - from the fantastic array of food Arabian, Indian, international to showing us the magnificent view of the prophets mosque Al Masjid and Nabawi. Well worth a visit.

Dear Mr. Ayman, Thank you for taking the time to share your valuable experience on your recent visit to Al Mandara restaurant. We appreciate your positive feedback on our buffet, and we are thrilled to hear that you enjoyed the amazing options and the service provided by our team, especially Mr. Shiraz and Mr. Younnis. Your feedback means a lot to us, and we are glad that you had a beautiful time. We hope to have the privilege of serving you again. Warm regards, Pullman Zamzam Madina

Brilliant Service

TripAdvisor rating 5.0/5

Am A TripAdvisor review

Awesome service and Souliman Hossain provided us with amazing service. The hotel rooms were always clean and anything required the concierge service provided us right away. Location is very good also for brothers as on the easy side to give Salaam.

Dear Valued Guest, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on our room cleanliness, location and staff and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Souliman Hossain went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. Warm Regards, Pullman Zamzam Madina

Nice experience with Housekeeping

TripAdvisor rating 5.0/5

A H TripAdvisor review

Our room was upgraded to Junior Suite. Thank you very much for that, it was much appreciated. Room was clean and spacious. The staff was friendly. Specially Mr Parvez Bepary was very good and behaviour excellent 👌 Housekeeping clean really great 👍 Breakfast: food was good, but you could improve the variety of the food. For 5-stars hotel, I believe you could serve more. Keep up the good work, hope we can meet again in the future.

Dear Valued Guest, Thank you for sharing your honest experience with us. We are glad to know that our room upgrade and housekeeping staff made your stay a truly remarkable one. We are thrilled that Mr. Parvez Bepary's service stood out throughout your stay. We will surely pass along your compliments to him and the rest of our team personally. Regarding the comments you made about the breakfast buffet, please rest assured that we have taken immediate action to avoid any future occurrence. We appreciate your understanding, and we hope to welcome you again to provide you with better service. Best regards, Pullman Zamzam Madina

Great hotel next to prophet's Mosque

TripAdvisor rating 5.0/5

Voyager48165189023 TripAdvisor review

Excellent hotel with a team of friendly staff! Conveniently located near the prophet's mosque. I love the ground floor Caffè bar where I can meet other people while enjoying their food. Rofiq from the Caffè bar is a star man, full of knowledge around the area and very helpful. Overall, I loved

Dear Valued Guest, Thank you for sharing your recent experience with us. We are happy to hear your positive feedback on our location,lobby cafe and staff and that their hard work did not go unnoticed. Providing memorable experiences for our guests is our top priority, and it is wonderful to know that Mr. Rofiq went the extra mile to ensure your stay was exceptional. It was our privilege to have the chance to serve you. We look forward to your upcoming stay. Warm Regards, Pullman Zamzam Madina

Great Stay

TripAdvisor rating 4.0/5

Moe_Ipak TripAdvisor review

This hotel is very very nice. We had a lovely stay. The staff is ultra friendly and extremely accommodating. The location is great for men. It is infront of the masjid, so there is no musallah inside. It is a 5 minute walk to the courtyard of the Haram. 8 minutes and you will be there to send salaam to the Prophet. The mall next door has plenty to shop and eat. For women - they have a shuttle from the basement that runs every half an hour back and forth. If you walk, it is almost a 25 minute walk. The reception was always crowded as it is small and a very busy hotel. The breakfast options were perfect as they were just enough option - this doesn't mean they didn't have enough, they had more than enough options, I have seen more options in other hotels. Personally when you have too many options, it can get overwhelming and you overeat. Will I stay here again - big maybe only because of location for women.

Dear Valued Guest, Thank you for sharing your recent experience with us. We are pleased to know that you enjoyed our location, staff service, shuttle service and breakfast buffet meeting your expectations. Your comment about the crowded is duly noted and has been taken into consideration for continuous improvement. At Pullman Zamzam Madina, we are committed to creating an exceptional atmosphere that delights our guests. Your satisfaction is our priority, and we are dedicated to enhancing our services to meet your satisfaction. We look forward to the opportunity to serve you again and provide you with an even better experience that exceeds your expectations. Best regards, Pullman Zamzam Madina

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Other web-users rate our hotel

  • 3,487 reviews 9.2/10 Location
  • 4,874 reviews 7.5/10 Room
  • 8,877 reviews 9/10 Service
  • 67 reviews 8.2/10 WiFi
  • 2,295 reviews 7.1/10 Cleanliness
  • 1,955 reviews 7.3/10 Breakfast
  • 1,780 reviews 7.4/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.