Novotel Buenos Aires 4 stars

Customer review rating (ALL Rating) 4.3/5 1,135 reviews

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Novotel Buenos Aires - Image 1
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Av. Corrientes 1334, C1043ABN BUENOS AIRES, Argentina

Description

Hotel extras

  • Patio 378 Restaurant with contemporary food

  • Massage room, spa, sauna and beauty salon

  • Indoor pool and pool bar

  • 8 event rooms and business center

  • Terrace with pool and vertical garden

Our accommodation(s)

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN BUENOS AIRES
Argentina

GPS:-34.604847, -58.385635

Telephone
Fax +54 11 4370-9599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PATIO #378

Non contractual photo

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,135 reviews

TripAdvisor Rating  4.3/5  2,246 reviews

Customer review rating 3.5/5

Jean L. Couples - Confirmed reviews ALL

This Novotel were generally satisfied. The room wasn’t very luxurious, but it was clean and comfortable; aside from some odor in the bathroom, everything else was fine. The hotel service was acceptable. During our stay, we had a few minor requests that couldn’t be addressed immediately, but fortunately, the staff resolved them the next day. Overall, we were satisfied with our stay, and we would choose this hotel again if given the opportunity.

Customer review rating 0.5/5

Aymond A. R. Couples - Confirmed reviews ALL

Coffee, Keurig, with no coffee.

Customer review rating 1.0/5

Johan A. G. Business - Confirmed reviews ALL

As a longtime Accor Gold member, I am extremely disappointed with this Novotel BA: when entering the lobby, the first thing one notices its worn out, discoloured couches. The staff at the lobby is not engaging, they are distant, close to arrogant and reserved. The rooms are again worn out, the shower water pressure is way below par, the room smells muff, the soundproofing is non-existent. If the neighbour closes the entry door, the walls in my room shake. The breakfast is appalingly bad, eggs are extremely overcooked, bread is not fresh, it’s a disaster. Tables were not cleaned, staff was agitated and frustrated. When asking for a late check out (a standard benefit as a gold member), I received the robotic answer that I would have to ask on the last day in the morning… what this means is that they prioritize ‘procedure’ (if guests leave early, there might be a possibility for a late check out) over loyalty and customer focus (as a loyal member your interest comes first). During the stay I was only confronted with grouchy staff, where ever I walked inside the hotel. I never ever saw the manager to share these concerns. And be aware, this is at a rate of 237.50US$ a night. I have stayed in Accor hotels all over the world, never experienced this bad attitude, this extremely bad price quality ratio and this appaling behaviour. Buenos Aires is a fabulous city, just make sure you do not enter this hotel, it will ruin your experience. This Novotel is a disgrace.

Customer review rating 3.5/5

Johannes P. K. Couples - Confirmed reviews ALL

Nice location, but street noise penetrates even higher floor on street side. Breakfast service inadequate

Customer review rating 5.0/5

Jimmy R. Couples - Confirmed reviews ALL

First time, would stay again

Estimado Jimmy R., Agradecemos sinceramente sus amables palabras sobre nuestro servicio en recepción y la limpieza de las habitaciones. Nos complace saber que su primera estancia fue satisfactoria y esperamos darle la bienvenida nuevamente en el futuro. Equipo Novotel Buenos Aires & Ibis Obelisco

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Other web-users rate our hotel

  • 390 reviews 9.5/10 Location
  • 471 reviews 5.4/10 Room
  • 513 reviews 7.7/10 Service
  • 23 reviews 1.9/10 WiFi
  • 273 reviews 7.1/10 Breakfast
  • 135 reviews 5.5/10 Cleanliness
  • 123 reviews 5.3/10 Food
  • 120 reviews 7.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.