Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,161 reviews

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3 Kingdom Street, Sheldon Square, Paddington, W2 6BD LONDON, United Kingdom

Description

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Telephone
Fax +44 20 7266 6010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,161 reviews

TripAdvisor Rating  4.2/5  3,339 reviews

Customer review rating 4.5/5

Kirsten B. Families - Confirmed reviews ALL

Couldn't be happier, rooms were lovely and large. Location was perfect, plenty of places to eat nearby and quiet but so close to the train station. Staff couldn't be more helpful and accommodated us extremely well. Great property, will be back

Dear Kirsten, Thank you very much for your wonderful review. We are delighted to hear that you were happy with the spacious rooms, convenient location, and the quiet surroundings close to the train station. It is especially rewarding to know that our team made your stay comfortable and accommodated you so well. Your kind words truly motivate us to continue delivering great experiences. We look forward to welcoming you back again soon. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 5.0/5

Esra K. Friends - Confirmed reviews ALL

The hotel is amazing and very pleasant. The staff is professional, kind, and adorable. There is nothing more to add. The room was clean and comfortable. I had a very enjoyable stay and would gladly come back.

Dear Guest, Thank you very much for your wonderful feedback. We are thrilled to hear that you had a very enjoyable stay and that our team, rooms, and overall hotel experience made such a positive impression. Your kind words are greatly appreciated and will be shared with our colleagues, who take pride in providing professional and heartfelt service. We look forward to welcoming you back soon. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 5.0/5

Tetiana B. Business - Confirmed reviews ALL

From the warm welcome to the efficiency and professionalism of the team throughout my visit, everything was handled impeccably and made my stay both comfortable and productive.

Dear Tetiana, Thank you very much for your thoughtful feedback. We are delighted to hear that from the warm welcome to the professionalism of our team, every aspect of your stay contributed to both comfort and productivity. Your kind words are truly appreciated and will be shared with our colleagues, who take great pride in providing attentive and seamless service. We very much look forward to welcoming you back on your next visit. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 4.0/5

Christopher H. Families - Confirmed reviews ALL

The staff were fantastic, breakfast was good, and the rooms were nice. It was nice to have a bath, although we didn't use it. The wellness centre hours were very short, open from only 6am-8pm, but also closed for 4 hours on a Monday for deep cleaning.

Dear Christopher, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the service from our team, the breakfast, and the comfort of your room. It’s great to know that the bath added a touch of comfort, even if it wasn’t used. We also appreciate your comments regarding the wellness centre hours and the closure for deep cleaning. Your feedback is valuable and will be taken into consideration as we continue to improve our facilities and services. We truly hope to welcome you back in the future for an even more enjoyable experience. Warm regards, Ihjas Abdulla Guest Experience Manager

Customer review rating 3.5/5

Daniela B. Business - Confirmed reviews ALL

I had a window towards the tracks. When the window was open it was too loud to get a shut eye.

Dear Daniela, Thank you for sharing your feedback with us. I’m sorry to hear that noise from the nearby tracks disturbed your rest when the window was open. I fully understand how important a quiet environment is for a good night’s sleep. Please note that rooms facing the tracks may experience higher noise levels, particularly when windows are open. We regret that this impacted your comfort, and our team would always be happy to assist with an alternative room or provide solutions where possible. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you again for a more restful experience. Warm regards, Ihjas Abdulla Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,472 reviews 9.6/10 Location
  • 1,768 reviews 5.7/10 Room
  • 1,667 reviews 8.7/10 Service
  • 22 reviews 5.6/10 WiFi
  • 827 reviews 8.6/10 Breakfast
  • 659 reviews 6.2/10 Cleanliness
  • 314 reviews 5.3/10 Value
  • 279 reviews 6.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.