Pullman Cologne

Customer review rating (ALL Rating) 4.5/5 2,948 reviews

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Description

Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Bar LAB12 with a view over the skyline of Cologne

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

  • Space for events up to 1000 people

Our accommodation(s)

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Hotel location

Pullman Cologne

Helenenstrasse 14
50667 KOELN
Germany

GPS:50.93987, 6.945437

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,948 reviews

Customer review rating 5.0/5

Yevgen K. Business - Confirmed reviews ALL

I did experience a very professional and helpful reception, very good served and overseen breakfast.

Customer review rating 4.5/5

Ahmad A. Friends - Confirmed reviews ALL

We had a great time, amazing room, balcony, staff, breakfast and the whole experience :)

Customer review rating 4.5/5

Goran R. Business - Confirmed reviews ALL

Everything was as expected, breakfast was very satisfying. Wellness part also. Staff very friendly. Would come again.

Customer review rating 4.5/5

Chim C. Business - Confirmed reviews ALL

the one less star is for the tight parking space that does not reflect the new larger width cars.

Dear guest, Thank you for your positive feedback regarding your comfortable stay. We sincerely appreciate your comments about our parking facilities and will take them into consideration as we continuously strive to enhance our services. Best regards, Pullman Cologne

Customer review rating 3.5/5

Graeme D. Couples - Confirmed reviews ALL

First room: curtains were patched up with black tape, but still woken up by early morning sunshine, plus the AC really didn't work, so ended up opening window for air, and woken by argument on the street at 3am. Asked to move rooms and was upgraded, which was nice. AC worked great and had a pleasant stay. Staff were friendly and helpful, but the building and rooms are just tired, scruffy and more 3-star than 5. It's a great location, just needs a complete refurb, inside and out. Would not stay there again in the same condition.

Dear guest, Thank you for sharing your feedback regarding your recent stay at Pullman Cologne. We appreciate your kind words about our staff; they consistently strive to provide excellent service. We regret to hear about the issues you encountered with your initial room, including the condition of the curtains and the air conditioning. Your comments regarding the building's overall state have been noted, as we aim to maintain a high standard for our guests. We continuously evaluate our facilities to enhance the experience for everyone. We are pleased that your room upgrade provided a more enjoyable atmosphere. Your insights are invaluable, and we hope you will reconsider staying with us in the future to experience any improvements we may implement. Best regards, Pullman Cologne

Other web-users rate our hotel

  • 1,105 reviews 9.1/10 Location
  • 1,855 reviews 7.5/10 Room
  • 1,448 reviews 8.2/10 Service
  • 36 reviews 5.8/10 WiFi
  • 838 reviews 8.7/10 Breakfast
  • 771 reviews 7.8/10 Comfort
  • 638 reviews 6.6/10 Cleanliness
  • 446 reviews 5.5/10 Vibe

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