Pullman Cologne

Customer review rating (ALL Rating) 4.5/5 2,787 reviews

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Description

Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Bar LAB12 with a view over the skyline of Cologne

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

  • Space for events up to 1000 people

Our accommodation(s)

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Hotel location

Pullman Cologne

Helenenstrasse 14
50667 KOELN
Germany

GPS:50.93987, 6.945437

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,787 reviews

TripAdvisor Rating  4.3/5  2,410 reviews

Good Hotel with room for improvement

TripAdvisor rating 3.0/5

Vigornian62 TripAdvisor review

Reception was not particularly friendly on arrival. Later was better. Service in the bar / restaurant was poor. It was a mix of a bar and restaurant with limited bar space. Service was very slow and the tables were left for ages with all the dirty plates on the table. Often for over an hour which was quite uninviting. Some guests left before ordering as it took too long. The room we had was good an we had no complaints here. Breakfast was also good. Location is good too A credit card was not asked for so we could not charge to the room. Not a big deal but that seems to have happened to others if the queues to pay, causing more delays, are anything to go by. Staff were friendly and not lazy but poorly managed I believe. The hotel is not cheap so it is a shame it wastes its opportunities.

Customer review rating 4.0/5

Ralitsa G. Families - Confirmed reviews ALL

On Sunday, breakfast was very poor, there weren't even scrambled eggs.

Customer review rating 3.5/5

Lee S. Friends - Confirmed reviews ALL

I have stayed at the hotel many times, it’s allways a great place to stay, but unfortunately it was too overcrowded in the breakfast room. Conference attendees were holding blocks of seats for colleagues to join them. I decided to come down later to avoid the rush but the buffet had not been adequately restocked.

Customer review rating 4.0/5

John M. H. Business - Confirmed reviews ALL

The Pullman is a familiar place for us to stay on business travel, convenient location and comfortable stay. Nice breakfast selection.

Customer review rating 4.5/5

Aktop A. Families - Confirmed reviews ALL

This is an absolutely excellent hotel. This is my second stay. I chose it for its location, cleanliness, and delicious breakfast. My family was also pleased. This time, the minibar was smaller than on my previous trip. Previously, there was wine and champagne, but it was nice that it was free.

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Other web-users rate our hotel

  • 1,038 reviews 9/10 Location
  • 1,766 reviews 7.7/10 Room
  • 1,383 reviews 8.2/10 Service
  • 37 reviews 5.4/10 WiFi
  • 803 reviews 8.4/10 Breakfast
  • 726 reviews 7.7/10 Comfort
  • 580 reviews 7.2/10 Cleanliness
  • 416 reviews 6.3/10 Vibe

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