Pullman Cologne

Customer review rating (ALL Rating) 4.5/5 2,775 reviews

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Pullman Cologne - Image 1
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Helenenstrasse 14, 50667 KOELN, Germany

Description

Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Bar LAB12 with a view over the skyline of Cologne

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

  • Space for events up to 1000 people

Our accommodation(s)

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Hotel location

Pullman Cologne

Helenenstrasse 14
50667 KOELN
Germany

GPS:50.93987, 6.945437

Telephone
Fax +49 221 2751301

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,775 reviews

TripAdvisor Rating  4.3/5  2,415 reviews

Customer review rating 4.5/5

Amaury C. Couples - Confirmed reviews ALL

Very good expérience with the personnel. The sauna is Nice but the lockers are complicated to use. Many things were a bit old and not maintained in the bathroom (tap, doors, glass broken)

Customer review rating 3.5/5

Pieter V. R. V. R. Couples - Confirmed reviews ALL

After having checked in online, I still had to wait in a long queue to get my room cards. Room was very nice and view excellent. But check-in process was disappointing.

Dear guest, Thank you for your feedback regarding your recent stay. While online check-in helps prepare your arrival, once the official check-in time begins there may still be waiting times due to a high volume of arriving guests. We sincerely thank you for your patience and are pleased to hear that you enjoyed the room and the excellent view. Best regards, Pullman Cologne

Customer review rating 4.0/5

Gaston K. Families - Confirmed reviews ALL

The hotel is centrally located and offers a wonderful breakfast. Overall, it is in very good condition, though some details could use a bit of renovation. The reception staff is generally friendly and attentive, although one person was not particularly pleasant. During our stay, 2 out of the 3 elevators were out of service, although one of them was repaired on the same day. Nevertheless, the hotel is definitely recommended.

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed your stay and the breakfast offerings. Your comments regarding the need for renovations and the inconsistent service from our reception staff have been noted, as we continually strive to enhance our guests' experiences. We appreciate your understanding regarding the elevator situation, and we will work towards ensuring all facilities are functioning optimally. Thank you for your recommendation, and we look forward to welcoming you back in the future. Best regards, Pullman Cologne

Customer review rating 4.0/5

Nina T. C. Families - Confirmed reviews ALL

The room was always clean and complete with amenities. A bit far from Dom but walkable.

Sehr geehrter Gast, Vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt bei uns. Es freut uns zu hören, dass Sie die Sauberkeit und die Ausstattung Ihres Zimmers geschätzt haben. Wir hoffen, Sie bald wieder im Pullman Cologne willkommen zu heißen. Mit freundlichen Grüßen, Pullman Cologne

Customer review rating 4.0/5

Anh T. N. Business - Confirmed reviews ALL

hotel was good

Dear guest, Thank you for your positive feedback. We are delighted to hear that you had a good stay and enjoyed your time at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Pullman Cologne

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Other web-users rate our hotel

  • 1,059 reviews 9.1/10 Location
  • 1,787 reviews 7.7/10 Room
  • 1,413 reviews 8.1/10 Service
  • 37 reviews 5.3/10 WiFi
  • 798 reviews 8.6/10 Breakfast
  • 736 reviews 7.9/10 Comfort
  • 595 reviews 7.4/10 Cleanliness
  • 430 reviews 6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.