Pullman London St Pancras 4 stars

Customer review rating (ALL Rating) 4.6/5 3,921 reviews

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Pullman London St Pancras - Image 1
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100 - 110 Euston Road, NW1 2AJ LONDON, United Kingdom

Description

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

  • Gym Facilities open 24/7 and Sauna from 6:00am to 11:00pm

Our accommodation(s)

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Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ LONDON
United Kingdom

GPS:51.52851, -0.127689

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GA KINGSX

GA KingsX combines both glamour culture and the contemporary modern era mixed with Londons vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,921 reviews

TripAdvisor Rating  4.5/5  6,183 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

John F. Solo - Confirmed reviews ALL

The Pullman London St Pancras is my favorite hotel to stay in London. The hotel's vibe and location are excellent. I have always found the customer service staff to be professional, friendly and efficient. This was my first stay after a couple of years after returning to London. I booked a deluxe room which was on the 15th floor. The room was well presented as always with great views over London. On this occasion I was disappointed with my reception upon check-in on the afternoon of Sunday, 30th November 2025. The receptionist Sintija asked the standard questions "Do you have a reservation? and asked for my name". After the initial contact Sintija did not make any effort to address me by my name. She even asked if I had stayed at the hotel before which I replied "yes". Still no effort to make me feel welcomed back.The overall check-in experience was cold and mechanical. Upon check-out it was a total reversal of customer service. Tyler addressed me by my name, apologized for the delay in printing my portfolio. He asked if he could do anything else for my departure. A pleasing experience from Tyler. Apart from check-in this was a nice stay at my favorite London Hotel.

Reach for the Stars.

TripAdvisor rating 5.0/5

429Happy TripAdvisor review

This Accor hotel is certainly very special with its associates. Sandra the Quality and Guest Experience Manager greeted me on arrival. Very cheerful and endearing. She showed me to a Junior Suite courtesy from Accors loyalty upgrade to find a STAR in my room on top of an illuminated Christmas Tree. Being a Diamond Member I was treated to complementary breakfast over the weekend to be greeted by another STAR Alicia. Such a welcome and remembered my name on leaving. I also loved the decor and another STAR complemented by all the porters on arrival their unique outfits with lively and amusing Rupert the Bear trousers were equally STARS. For sure S Club 7 song REACH FOR THE STARS is apt and applicable. Thank you for all your hospitality.

Dear @429Happy, Thank you so much for your wonderful review! I am thrilled to hear that you enjoyed your stay and felt well taken care of by our team. Personally, it was a pleasure welcoming you on arrival, and I am glad the little touches made your visit even more special. Your satisfaction means the world, and the team and I cannot wait to welcome you back on your next trip to London! Warmest regards, Sandra Lodeiro Esparis Hotel Quality & Guest Experience Manager

Customer review rating 4.5/5

Tom H. Solo - Confirmed reviews ALL

Staff were very accommodating, suite was great, perfect location to explore London

Customer review rating 4.5/5

Arthur M. Couples - Confirmed reviews ALL

One of our biannual visits to Pullman, this one is our Christmas trip for shops, pretty lights and eating out with friends

Customer review rating 5.0/5

Barbara O. Couples - Confirmed reviews ALL

We stayed here to be close to the train which would take us to Edinburgh. They allowed us to check in early after an overnight flight which arrived at 7 a.m. The room was comfortable and clean, we ate breakfast and dinner and the food choices were tremendous. After 3 days in Edinburgh, we returned to stay an additional two nights and felt immediately at ease, knowing that our previous stay was high quality. We would gladly return again, a good location, lots of activity around, yet a comfortable and quiet place to relax and unwind.

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Other web-users rate our hotel

  • 2,054 reviews 9.8/10 Location
  • 2,693 reviews 7.7/10 Room
  • 2,683 reviews 9.1/10 Service
  • 30 reviews 6.5/10 WiFi
  • 1,111 reviews 9.2/10 Breakfast
  • 713 reviews 8.5/10 Food
  • 709 reviews 8.2/10 Cleanliness
  • 363 reviews 5.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.