ibis De Panne 3 stars

Customer review rating (ALL Rating) 4.5/5 759 reviews

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Description

Hotel extras

  • 3 Min walk to the centre of the city and the beach

  • Serving local specialties in the hotel bar

  • Partnerhotel of Plopsaland, the biggest attraction park in the Benelux

  • Easy acces to the coast tram

  • Free WiFi

Our accommodation(s)

Hotel location

ibis De Panne

ZEELAAN 2
8660 DE PANNE
Belgium

GPS:51.095531, 2.58876

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

Non contractual photo

Offering innovative and varied cuisine to satisfy all your cravings, whether it be for something sweet, savory...or both!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  759 reviews

TripAdvisor Rating  4.0/5  796 reviews

A nice hotel, great staff, rooms on the smaller side

TripAdvisor rating 4.0/5

clarityzefeldis TripAdvisor review

We stayed here for one night on December 31st. The hotel reception area was very clean, warm and welcoming. The staff member checking us in was friendly however it did take quite a while for us to get checked in. The lady working the bar that evening was very chatty and friendly, not only chatting with us but everyone that was sat downstairs! The room itself was very small, and we had a slight issue with the heating - everytime we put it on, it would blow warm air for roughly 10 minutes before turning to blowing out cold air. We also had a faulty plug in our bathroom sink, which meant we had to wash out hands using the shower. Overall the hotel itself is nice, great location and friendly staff. The rooms are very small but you do get what you pay for. I was slightly disappointed to hear there was no kettle in the room so you get a hot drink made it was a charge down at the bar. Overall I would stay again!

Customer review rating 4.5/5

Avanzini P. Couples - Confirmed reviews ALL

Professional welcome. Bilingual personel. Very good breakfast. Very expensive parking.

Dear Avanzini P., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our professional welcome, bilingual staff, and breakfast offerings. We acknowledge your concern about parking costs and appreciate your understanding of this matter. Best regards, ibis De Panne

Customer review rating 5.0/5

Marie-christine T. Couples - Confirmed reviews ALL

impecable

Chère Marie-Christine T., Nous vous remercions pour votre commentaire positif. Nous sommes ravis que vous ayez passé un bon séjour chez nous et que nos services aient été à la hauteur de vos attentes. Cordialement, ibis De Panne

Customer review rating 4.0/5

Nicholas H. Couples - Confirmed reviews ALL

The location is good, a very short walk to the centre but not too close so that parking is quite easy. The hotel charges a whopping €20 to use its own car park, which is very poor value. The temperature in the room was good, and the heating system responds quickly to changes in the temperature setting. The bed was comfortable, although we would have preferred a carpet rather than the hard floor. Disappointingly no bars of soap or flannels are provided in the bathroom. The number of power sockets in the room is impressive - in all the right places, including three in the bathroom. The internet speed is impressively around 200Mbps. However, many of the television channels didn't work with the result that there were no working English-speaking channels at all. The lift is very difficult to use. It uses touch buttons, which don't work with gloves, through clothes or using any intermediate object. You have to use your bare hands on the buttons, picking up any germs previously deposited from other guests' fingers. This is not hygienic and should be changed. In contrast, in another hotel with Schindler lifts where we often stay, the lift buttons are contactless with proximity sensors. Breakfast is a whopping €20 per person, so we went to Agora instead.

Dear Nicholas H., Thank you for taking the time to share your experience at ibis De Panne. We are pleased to read that you found our location convenient and enjoyed the comfort of your room, including the heating system and power socket availability. Your feedback is valuable as it helps us understand the areas where we can improve. We will certainly look into the issues you raised about the television channels and the lift operation, as guest comfort and satisfaction are our priorities. Regarding breakfast, we offer various options to accommodate different preferences and budgets, and we appreciate your feedback on this matter. Thank you for your constructive comments, and we hope to welcome you back for an even better stay in the future. Best regards, ibis De Panne

Functional and comfortable

TripAdvisor rating 4.0/5

NFH TripAdvisor review

The location is good, a very short walk to the centre but not too close so that parking is quite easy. The hotel charges a whopping €20 to use its own car park, which is very poor value. The temperature in the room was good, and the heating system responds quickly to changes in the temperature setting. The bed was comfortable, although we would have preferred a carpet rather than the hard floor. Disappointingly no bars of soap or flannels are provided in the bathroom. The number of power sockets in the room is impressive - in all the right places, including three in the bathroom. The internet speed is impressively around 200Mbps. However, many of the television channels didn't work with the result that there were no working English-speaking channels at all. The lift is very difficult to use. It uses touch buttons, which don't work with gloves, through clothes or using any intermediate object. You have to use your bare hands on the buttons, picking up any germs previously deposited from other guests' fingers. This is not hygienic and should be changed. In contrast, in another hotel with Schindler lifts where we often stay, the lift buttons are contactless with proximity sensors. Breakfast is a whopping €20 per person, so we went to Agora instead.

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Other web-users rate our hotel

  • 394 reviews 7.6/10 Location
  • 733 reviews 6/10 Room
  • 556 reviews 8.7/10 Service
  • 5 reviews 7.9/10 WiFi
  • 482 reviews 7.8/10 Breakfast
  • 328 reviews 7.5/10 Cleanliness
  • 217 reviews 3.3/10 Value

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