ALLSAFE
YOUR HEALTH AND SAFETY ARE OUR ABSOLUTE PRIORITY

Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are. 
The health, safety and wellbeing of our employees, our guests and our partners is our absolute priority while we are facing an unprecedented crisis. 

Therefore, due to the Covid-19 pandemic and to ensure guest safety as hotels reopen, we have elevated our  standards of hygiene and cleanliness even further by launching the ALLSAFE Label

This ALLSAFE label has been developed with and vetted by Bureau Veritas, a world leader in testing, inspections and certification. It represents some of the most stringent cleaning standards & operational protocols in the world of hospitality.  
* Athens Capital Center Hotel - MGallery. An ALLSAFE labeled hotel.
ALLSAFE Label
OUR ALLSAFE HOTELS, A GUARANTEE FOR OUR GUESTS.

An ALLSAFE labeled hotel has been audited by third-party auditors, like Bureau Veritas, SGS or others, to receive the new label. The purpose of this label is to communicate to guests when ALLSAFE standards of hygiene and cleanliness have been met in our hotels, to ensure their health and safety.

*Mercure Annemasse Porte de Genève, Gaillard, France. An ALLSAFE labeled hotel.
ALLSAFE
ENHANCED CLEANING PROTOCOLS

New stringent cleanliness standards have been implemented and monitored across all Accor hotels.

They include a reinforced cleaning program with frequent disinfection of all high-touch areas like elevators and public restrooms, as well as an enhanced in room cleaning program including extra disinfection of all high touch room and bathroom areas.

Regular deep cleaning is carried out on upholstery and carpets and bedding is washed and treated at high temperatures
ALLSAFE
ALLSAFE
ALLSAFE
NEW SOCIAL DISTANCING MEASURES IN ALL OUR HOTELS.

To ensure all guests remain safe during their stay, Accor has been implementing new standards to ensure social distancing measures throughout the hotel and specifically in hotel public areas:

• All restaurants and bars comply with government specified distancing measures. 
• Sanitiser and masks available for guests.
• Dedicated signage is utilized throughout guest touchpoints to advise guests of the necessary restrictions. 
• Use of contactless payment solutions and desk-free check in wherever possible.
ALLSAFE ACCOR
ENHANCED STAFF TRAINING

Training of employees around the world is a critical aspect of health & safety and is included in the ALLSAFE label. 

Accor has launched a new comprehensive safety & hygiene training program to ensure all employees worldwide have the skills and education necessary to protect themselves and our guests.
Food ALLSAFE
ENHANCED FOOD SAFETY STANDARDS

We have established new Covid-19 protocols and standards in our bars and restaurants which exceed government and local regulations.

This includes commitments such as maintaining  specified distancing measures across tables and seats, all employees to wear masks and gloves in kitchens, sanitation gel products available in public restaurant areas, new procedures for buffet service as well as enhanced employee training on awareness and cleanliness procedures.