Grand Mercure Wakayama Minabe Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.1/5 1,954 reviews

Grand Mercure Wakayama Minabe Resort & Spa - Image 1
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Grand Mercure Wakayama Minabe Resort & Spa - Image 3
Grand Mercure Wakayama Minabe Resort & Spa - Image 4

Description

Hotel extras

  • Sea-view rooms with modern or Japanese-style décor. Certified Welcome Baby hotel for families.

  • Our family-friendly resort in Wakayama Minabe is next to a charming beachfront park.

  • Enjoy breakfast and dinner buffet-style, with seasonal dishes including local foods.

  • Book spa experiences in Wakayama Minabe including outdoor onsen baths.

  • Choose an all-inclusive package with dinner, breakfast, drinks, onsen, and activities.

Our accommodation(s)

Book this hotel
Room 1

Standard Room 36m² with 2 single beds and 2 futon beds Japanese-Western style, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 4 adults and 4 children.

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x2

Futon(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 7 pers. max
  • 36 / 387 sq ft
  • Bedding 2 x Single bed(s) and 2 x Futon(s)
  • Views: Ocean/Sea view

Classic Room 36m² with 2 single beds and 1 sofa bed, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 3 adults and 3 children.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 36m² with 4 futon beds, beautiful Ocean/Sea view Japanese style, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 4 adults and 4 children.

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 36 / 387 sq ft

Bedding

Futon(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 36m² with 2 single and 1 sofa and 2 futon beds, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Futon(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 31m² with 2 single beds, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 2 adults and 2 children.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 31 / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 42m² with 2 single beds and 2 sofa beds, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. *Available for up to 4 adults and 4 children.

  • Views:

    Ocean/Sea view

Max. number of persons
6
Area
From 42 / 452 sq ft

Bedding

Single sofa bed(s) x2

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 62sq. m. with 6 futon beds, Japanese style, TV, Wifi, kettle, refrigerator, bathtub and shower, safe. All rooms include access to the welcome lounge and are non-smoking. Available for up to 6 adults and 6 children.

  • Views:

    Ocean/Sea view

Max. number of persons
9
Area
From 62 / 667 sq ft

Bedding

Futon(s) x6

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 36m² with 2 single beds, Partial Ocean view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 36 / 387 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 36m² with 2 single beds and 1 sofa bed, Partial Ocean view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for adult on request

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 36m² with 4 futon beds, Partial Ocean view Japanese style, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 36 / 387 sq ft

Bedding

Futon(s) x4

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Standard Room 42m² with 2 single beds and 2 futon beds, Ocean view Japanese-Western style, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 42 / 452 sq ft

Bedding

Single bed(s) x2

Futon(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 31m² with 2 single beds, Partial Ocean view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 31 / 333 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 42m² with 2 single beds and 2 sofa beds, Partial Ocean view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

Max. number of persons
6
Area
From 42 / 452 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Classic Room 36m² with 2 single beds and 2 futon beds, Partial Ocean view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x2

Futon(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Standard Room 36m² with 2 single beds and 2 futon beds Japanese-Western style, Partial Ocean view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x2

Futon(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Family Superior Twin Family Friendly Room 31m² with 2 single beds, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. OceanView

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 31 / 333 sq ft

The 36m² Standard Triple Room is equipped with three single beds, a TV, Wi-Fi, a kettle, a refrigerator, a bathtub and shower, and a safe. All rooms are non-smoking and include access to the Welcome Lounge.

  • Views:

    Ocean/Sea view

Max. number of persons
5
Area
From 36 / 387 sq ft

Family Superior Twin Family Friendly Room 36m² with 2single beds and 1queen bed, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking. Ocean view.

Max. number of persons
6
Area
From 36 / 387 sq ft

Bedding

Single bed(s) x3

Suite

Classic Deluxe Suite with 2 single beds and 4 futon beds, Ocean/Sea view

Classic Deluxe Suite 104m² with 2 single beds and 4 futon beds, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
9
Area
From 104 / 1119 sq ft

Bedding

Single bed(s) x2

Futon(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Suite

Classic Deluxe Suite with 2 bedrooms 4 single beds, Ocean/Sea view

Classic Deluxe Suite 145m² with 2 bedrooms 4 single beds, beautiful Ocean/Sea view, TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms include access to the welcome lounge and are non-smoking.

  • Views:

    Ocean/Sea view

Max. number of persons
7
Area
From 145 / 1560 sq ft

Bedding

Single bed(s) x4

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Safe deposit box in room
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Hotel location

Grand Mercure Wakayama Minabe Resort & Spa

348 Omezudomari Oaza Yamauchi, Minabe cho, Hidaka gun
645-0012 WAKAYAMA
Japan

GPS:33.76844, 135.30169

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 326 rooms
  • One room for people with reduced mobility
  • 10 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • WiFi at the hotel

Air conditioning

  • Air Conditioning

Catering

2 Restaurants

Breakfast

  • Buffet

Business

21 Meeting rooms

Well-being

Pool

  • Outside
  • On site

Sports and leisure

Table tennis Additional charge

  • On site
  • On site

The theme of our restaurant in Wakayama Minabe is "Discover your favourite dish from the cooking forest!" Our buffet changes with the seasons and makes the most of the abundance of locally grown produce and delicacies.

Our spa in Wakayama Minabe features indoor and outdoor public baths; designed to feel like a Japanese hot spring. Spa experiences in Wakayama Minabe include a sauna and relaxing onsen lounge where you can enjoy a healthy drink.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,954 reviews

Customer review rating 4.5/5

Andrew A. Couples - Confirmed reviews ALL

Thank you very much for choosing Grand Mercure Wakayama Minabe Resort & Spa. We’re really happy to hear that you enjoyed your stay with us in Wakayama, taking your time to relax in the welcome lounge, enjoy the drinks, and take in the view from your window. Your words about spending hours enjoying the beautiful scenery truly let us know that you could unwind and have a peaceful time away from everyday life, which makes us very glad. We’re also glad to hear that you were satisfied with the buffet for both dinner and breakfast, and that you could relax in the hot spring as well. We apologize for any inconvenience caused by the crowding in the hot spring, but we’re grateful that you still felt it was "the best." It’s also wonderful to hear that you were pleased with the comfort of the bed and the spaciousness of your room, and that you described your stay as "truly very relaxing." Your kind words are a great encouragement to all of our staff. We will continue to strive to create a space where you can relax both physically and mentally. From now on, our staff will continue to work hard to provide special moments that can accompany everyone on their trips. We look forward to welcoming you back again soon. Grand Mercure Wakayama Minabe Resort & Spa WEB Team

Customer review rating 5.0/5

Sunghoon O. Families - Confirmed reviews ALL

Thank you very much for staying with us and for sharing your kind review. We are honored to hear that you consider us one of the best resorts in Wakayama. Although our hotel is located a little away from the city center, we are delighted that you enjoyed the beautiful views, delicious food, and found it to be great value for a family vacation. We truly appreciate your wonderful comments and look forward to welcoming you and your family back for another memorable stay in the future.

Customer review rating 4.5/5

Somrudee V. Families - Confirmed reviews ALL

Thank you very much for staying with us and for taking the time to share your wonderful review. We are truly delighted to hear that you had such a comfortable and relaxing stay with us. It is especially rewarding to know that you enjoyed your spacious room, the comfortable bed, and the renovated bathroom. We are also pleased that the separate toilet layout contributed to a more convenient stay. We are thrilled that our breakfast exceeded your expectations and that you appreciated the variety of dishes available. It is also wonderful to hear that you enjoyed our complimentary free-flow drinks and found them to be a highlight of your stay. Your kind comments about our onsen facilities are greatly appreciated. We are delighted that you were able to relax and unwind during your visit. While our hotel is located a little away from the main sightseeing areas, we are honored that you found the comfort, facilities, and service well worth the stay. Your recommendation and your words, "I would gladly choose this hotel again," are the greatest encouragement to all of us. We sincerely look forward to welcoming you back on your next visit to Wakayama.

Customer review rating 4.5/5

Hwee P. T. Families - Confirmed reviews ALL

Thank you very much for staying with us and for sharing your kind feedback. We are delighted to hear that you enjoyed the beautiful views from the hotel and the wide variety of drinks available in the lounge. We also appreciate your valuable suggestions regarding our lounge offerings; we will share your comments with our team to help us improve our services in the future. Once again, thank you for your heartwarming feedback. We look forward to welcoming you back soon.

Customer review rating 3.5/5

Ching S. Families - Confirmed reviews ALL

Thank you for staying with us and for sharing your feedback. We are delighted to hear that you enjoyed the ocean view as well as our happy hour offerings, including the variety of drinks and snacks. At the same time, we sincerely apologize for the condition of the Junior Suite and for any inconvenience caused during your stay. Your comments regarding the room condition have been shared with the relevant team for review and improvement. Regarding the room change and billing, after discussing the matter with you during your stay, we changed your reservation from the originally booked Suite Room to a lower-priced room category and completed the settlement based on the revised room rate with your confirmation at the hotel. Therefore, no separate refund transaction was processed, as the final charge reflected the adjusted room rate at the time of payment. We also appreciate your comments regarding the restaurant operating hours. We will review our procedures to ensure that the communicated dining hours are consistently observed and that guests can enjoy their meals without feeling rushed. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Grand Mercure Wakayama Minabe Resort & Spa

Thank you very much for choosing Grand Mercure Wakayama Minabe Resort & Spa. We’re really happy to hear that you enjoyed your stay with us in Wakayama, taking your time to relax in the welcome lounge, enjoy the drinks, and take in the view from your window. Your words about spending hours enjoying the beautiful scenery truly let us know that you could unwind and have a peaceful time away from everyday life, which makes us very glad. We’re also glad to hear that you were satisfied with the buffet for both dinner and breakfast, and that you could relax in the hot spring as well. We apologize for any inconvenience caused by the crowding in the hot spring, but we’re grateful that you still felt it was "the best." It’s also wonderful to hear that you were pleased with the comfort of the bed and the spaciousness of your room, and that you described your stay as "truly very relaxing." Your kind words are a great encouragement to all of our staff. We will continue to strive to create a space where you can relax both physically and mentally. From now on, our staff will continue to work hard to provide special moments that can accompany everyone on their trips. We look forward to welcoming you back again soon. Grand Mercure Wakayama Minabe Resort & Spa WEB Team

Customer review rating 5.0/5

Sunghoon O. Families - Confirmed reviews ALL

A bit remotely located but great value for a family vacation! Nice view, good food!

Thank you very much for staying with us and for sharing your kind review. We are honored to hear that you consider us one of the best resorts in Wakayama. Although our hotel is located a little away from the city center, we are delighted that you enjoyed the beautiful views, delicious food, and found it to be great value for a family vacation. We truly appreciate your wonderful comments and look forward to welcoming you and your family back for another memorable stay in the future.

Customer review rating 4.5/5

Somrudee V. Families - Confirmed reviews ALL

I had a wonderful stay at this hotel and would highly recommend it. The room was spacious, comfortable, and very relaxing. The bed was especially comfortable, allowing me to get a great night's sleep. I also really liked the newly renovated bathroom, and having the toilet in a separate room was a thoughtful and convenient design. The breakfast exceeded my expectations, offering a wide variety of delicious food with plenty of choices to suit different tastes. One of the highlights of my stay was the complimentary free-flow drinks available in both the morning and the evening. It was a very generous service and made the stay even more enjoyable. The onsen facilities were excellent—clean, relaxing, and well maintained. It was the perfect way to unwind after a day of exploring. Although the hotel is a little farther from the main sightseeing areas, I found that the quality of the facilities, the comfort, and the excellent service made it absolutely worth staying here. I would gladly choose this hotel again on my next visit.

Thank you very much for staying with us and for taking the time to share your wonderful review. We are truly delighted to hear that you had such a comfortable and relaxing stay with us. It is especially rewarding to know that you enjoyed your spacious room, the comfortable bed, and the renovated bathroom. We are also pleased that the separate toilet layout contributed to a more convenient stay. We are thrilled that our breakfast exceeded your expectations and that you appreciated the variety of dishes available. It is also wonderful to hear that you enjoyed our complimentary free-flow drinks and found them to be a highlight of your stay. Your kind comments about our onsen facilities are greatly appreciated. We are delighted that you were able to relax and unwind during your visit. While our hotel is located a little away from the main sightseeing areas, we are honored that you found the comfort, facilities, and service well worth the stay. Your recommendation and your words, "I would gladly choose this hotel again," are the greatest encouragement to all of us. We sincerely look forward to welcoming you back on your next visit to Wakayama.

Customer review rating 4.5/5

Hwee P. T. Families - Confirmed reviews ALL

Beautiful views from hotel, good variety of drinks in lounge though will be nice if light meals are also offered like Novotel Nara

Thank you very much for staying with us and for sharing your kind feedback. We are delighted to hear that you enjoyed the beautiful views from the hotel and the wide variety of drinks available in the lounge. We also appreciate your valuable suggestions regarding our lounge offerings; we will share your comments with our team to help us improve our services in the future. Once again, thank you for your heartwarming feedback. We look forward to welcoming you back soon.

Customer review rating 3.5/5

Ching S. Families - Confirmed reviews ALL

The hotel had a wonderful view of the ocean and was generous with the happy hour duration and the variety of drinks and snacks. However the condition of junior suites can be improved with a renovation as carpets were stained and the room had musky smell. I requested for a change in room and refund of difference of room change have not been reflected in my credit card bills since 4 days ago. The timing for closure of dining hours at both breakfast and dinners were also not adhered to. both dining were closed 15 mins before actual verbal and written communicated timing.

Thank you for staying with us and for sharing your feedback. We are delighted to hear that you enjoyed the ocean view as well as our happy hour offerings, including the variety of drinks and snacks. At the same time, we sincerely apologize for the condition of the Junior Suite and for any inconvenience caused during your stay. Your comments regarding the room condition have been shared with the relevant team for review and improvement. Regarding the room change and billing, after discussing the matter with you during your stay, we changed your reservation from the originally booked Suite Room to a lower-priced room category and completed the settlement based on the revised room rate with your confirmation at the hotel. Therefore, no separate refund transaction was processed, as the final charge reflected the adjusted room rate at the time of payment. We also appreciate your comments regarding the restaurant operating hours. We will review our procedures to ensure that the communicated dining hours are consistently observed and that guests can enjoy their meals without feeling rushed. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future. Grand Mercure Wakayama Minabe Resort & Spa

Customer review rating 3.5/5

Siu F. C. Families - Confirmed reviews ALL

Too crowded in lounge area. Variety of snacks at lounge is limited.

Thank you for staying with us and for sharing your feedback. We are delighted to hear that you enjoyed the ocean view from our hotel. On the other hand, we apologize that the lounge area felt too crowded during your stay and that the variety of snacks did not meet your expectations. We appreciate your valuable comments and will share them with our team as we continue working to improve our guest experience. Thank you once again for your feedback. We hope to welcome you back in the future. Grand Mercure Wakayama Minabe Resort & Spa

Customer review rating 1.5/5

Koji K. Business - Confirmed reviews ALL

1. It was very awkward to keep facing a female staff sitting nearby the entrance of the men’s bath while I was walking toward there after I went through the first door. Why is she there?? I don’t think it’s necessary. 2. I felt extremely embarrassed when a female staff suddenly came into the men’s bath and talked to me (totally naked) reminding the closing time 30 minutes prior. It was unnecessary. If necessary, remind us just 5 minutes prior to the closing time. 3. A female staff started cleaning in the changing room 15 minutes prior to the closing time. Why couldn’t she wait 15 minutes?? 4. The front desk staff made an error in the date of the payment receipt.

Thank you for staying with us and for taking the time to share your feedback. We sincerely apologize for the discomfort and embarrassment you experienced during your visit to the men's bath area. In particular, the presence of a female staff member near the entrance, entering the men's bath to announce the closing time, and beginning cleaning activities before the facility had closed were all situations that should have been handled with greater consideration for our guests' privacy and comfort. We also apologize for the error on your payment receipt issued by our front desk staff. We take your comments very seriously and will use them as an opportunity to strengthen staff training and review our operational procedures to ensure greater awareness of guest privacy, appropriate timing of facility announcements, and accuracy in guest services. Thank you for bringing these matters to our attention. We appreciate your valuable feedback and will work to improve our service moving forward. Grand Mercure Wakayama Minabe Resort & Spa

Customer review rating 5.0/5

Nattapol A. Couples - Confirmed reviews ALL

Good room, Good facilities, Good price

Thank you very much for staying with us. We are delighted to hear that you were satisfied with the room, facilities, and overall value of your stay. Your kind comments encourage all of our staff, and we will continue striving to provide a comfortable and enjoyable experience for every guest. We truly appreciate your feedback and look forward to welcoming you again in the future.

Customer review rating 5.0/5

Nattakran K. Families - Confirmed reviews ALL

As a Premium member, I really felt well taken care of by the hotel. The overall experience was great, and the view from the hotel was beautiful. I used a suite night upgrade, and the room was very spacious and comfortable. The welcome amenities were thoughtfully prepared, with a nice variety of quality local products—thank you for that. Breakfast was good, and the lounge was excellent. I especially liked that they served beer until late at night, while many hotels usually stop much earlier. The onsen was also one of the best parts of the stay.

Thank you very much for staying with us and for sharing your wonderful feedback. We are truly delighted to hear that you felt well taken care of as a Premium member and that your overall experience was enjoyable. It is also our pleasure to know that you were satisfied with the suite upgrade and found the room spacious and comfortable. We greatly appreciate your kind words regarding the welcome amenities, breakfast, and lounge. We are especially glad you enjoyed the variety of local products and the extended beer service in the lounge. Furthermore, we are delighted that the onsen was one of the highlights of your stay and that you were able to relax and unwind. Your generous feedback is a great encouragement to our team, and we will continue striving to provide memorable experiences for all our guests. We look forward to welcoming you again in the near future.

Customer review rating 3.5/5

Satoko S. Families - Confirmed reviews ALL

Overall it was okay, but dining service can be improved.

Thank you very much for staying with us. We are pleased to hear that you found our pricing affordable and that your overall stay was satisfactory. At the same time, we sincerely appreciate your feedback regarding the dining service. We will take your comments into consideration as we continue working to improve our service quality and guest experience. We hope to have the pleasure of welcoming you again in the future.

Customer review rating 4.5/5

Ya+r. R. Families - Confirmed reviews ALL

Family tour, my son rent car, hope come again! But no shuttle!殘念です

Thank you very much for staying with us and for sharing your kind review. We are truly happy to hear that you found our staff very nice, enjoyed the onsen, and loved the beautiful view. It’s wonderful to know that your family tour was a pleasant one, and that your son rented a car to visit us. We sincerely apologize for the inconvenience regarding the lack of a shuttle service. We understand that transportation is an important part of your travel experience, and we appreciate your feedback. We hope to welcome you and your family again in the near future. Thank you very much, and we look forward to seeing you again!

Customer review rating 5.0/5

Chiacheng T. Families - Confirmed reviews ALL

🏆 A Wise Pivot from Marriott: Uncovering Hidden Gems & World-Class Hospitality Trip Type: Family Birthday Trip Member Status: Accor Platinum & Marriott Platinum As a holder of Platinum status with both Marriott and Accor, my itinerary for this trip was centered around Shirahama. While Marriott Shirahama is a fantastic property, I am incredibly happy with my decision to choose Grand Mercure Wakayama Minabe this time. 👑 The Crown Jewel: Unparalleled Service The hardware is excellent, but Ms. Katou and the Front Desk Supervisor are the true heartbeat of this hotel. Highest Accolades: I cannot thank them enough. Their level of empathy and professional flexibility is truly world-class and rare to find in the industry today. The Impact: They went above and beyond to support my family, turning a great trip into a flawless, unforgettable memory. They are the primary reason I would choose this hotel again. Special Mentions: Mr. Yamataka (Feb 1st): Thank you for the heartwarming birthday surprise notification. Nozomi Ikebata: Gratitude for the seamless pre-arrival arrangements. 🍶 The "Hidden Gem" Discovery: Local Sake One specific highlight surprised me: the quality of the local sake selection. Recommendation: The local Wakayama sake "長久" (Chokyu) served here is a masterpiece. The Verdict: Its subtle aroma and incredibly smooth texture make it superior—in my personal opinion—even to the world-famous "獺祭" (Dassai). Note: Finding such a gem here was a delightful bonus. 🍽️ Dining & Atmosphere Dinner Buffet: A must-try featuring Pan-seared Foie Gras and Wagyu Shabu-Shabu. Restaurant Staff: The senior staff members bring a sincere warmth and a calming presence that sets the perfect tone for dining. 🏨 Room & Constructive Feedback Condition: Excellent rooms; the nearby park is perfect for children. 💡 Suggestion for Management (Winter Season): The Corner Rooms offer stunning views, but the extensive glass makes them chilly late at night. Proposal: Providing small electric heaters for these rooms would make the stay perfection. Summary: I bypassed the Marriott and discovered something better: exceptional hospitality from Ms. Katou and the Front Desk Supervisor, accompanied by exquisite local flavors.

Thank you very much for your wonderful and thoughtful review. We are truly honored that you chose Grand Mercure Wakayama Minabe for your family birthday trip. We are delighted to hear that our service, dining experience, and local Wakayama sake selection made your stay memorable. Your kind words about our team’s hospitality mean a great deal to all of us, and we are thrilled that we could help create such a special and unforgettable experience for your family. We also sincerely appreciate your helpful feedback regarding the corner rooms in winter. Your suggestion has been shared with our management team as we continuously look for ways to enhance our guests’ comfort. It would be our great pleasure to welcome you and your family back again in the near future. Warm regards, Grand Mercure Wakayama Minabe Resort & Spa

Customer review rating 3.5/5

L. L. L. S. Y. Couples - Confirmed reviews ALL

The room is spacious and comfortable. However, the toilet is dim and worn out. With the low hotel fees and friendly staff, it should be consider value for money. Unfortunately, the Minabe station for taking the hotel shuttle is a nightmare for old or disabled people. There is no elevator and we have to carry our bags to climb up and down the stairs.

Thank you very much for staying with us and for taking the time to share your feedback. We are pleased to hear that you found the room spacious and comfortable, and that you felt our hotel offered good value for money with friendly service. Your kind words are truly appreciated. At the same time, we are sorry to learn that the condition and lighting of the toilet did not meet your expectations. We will share your comments with the relevant department for future improvements. We also sincerely apologize for the inconvenience experienced at Minabe Station, especially for elderly or disabled guests. Unfortunately, the station facilities are beyond our direct control, but we fully understand your concern and will consider clearer guidance and additional support where possible. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you again in the future.

Customer review rating 4.5/5

Wen J. Families - Confirmed reviews ALL

Almost brand-new renovation, very pleasant stay, and excellent hotel service.

Thank you very much for your kind review. We’re delighted to hear that you enjoyed our newly renovated rooms and had a pleasant stay. We look forward to welcoming you again soon!

Customer review rating 4.5/5

Rie U. Families - Confirmed reviews ALL

ラウンジもキッズスペースもプールも大浴場も快適でした。ひとつ改善をお願いするならプールの更衣室付近に水着の脱水機があれば良かった。

先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。 ラウンジ、キッズスペース、プール、大浴場すべて快適にお過ごしいただけたとのこと、大変嬉しく思います。 プールの更衣室付近に水着の脱水機があれば良かったとのご意見、貴重なご提案ありがとうございます。今後の施設改善の参考にさせていただきます。 お客様に快適にお過ごしいただけたこと、スタッフ一同何よりの喜びです。 またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。 グランドメルキュール和歌山みなべリゾート&スパ WEB担当

Customer review rating 4.5/5

Takayoshi H. Couples - Confirmed reviews ALL

部屋を始め、全てが清潔綺麗だった。 無料のラウンジも、お風呂も良かった。

先日はグランドメルキュール和歌山みなべリゾート&スパをご利用いただき、誠にありがとうございます。 お部屋をはじめ、全てが清潔で綺麗だったとのお言葉、大変嬉しく思います。 無料のラウンジやお風呂にもご満足いただけたとのこと、光栄です。 お客様に快適にお過ごしいただけたこと、スタッフ一同、何よりの喜びです。 またのお越しを、スタッフ一同心よりお待ちしております。 貴重なご意見を誠にありがとうございました。 グランドメルキュール和歌山みなべリゾート&スパ WEB担当

Other web-users rate our hotel

  • 632 reviews 7.1/10 Location
  • 2,307 reviews 8.1/10 Room
  • 1,478 reviews 6.8/10 Service
  • 20 reviews 6.9/10 WiFi
  • 2,786 reviews 8/10 Food
  • 807 reviews 8.3/10 Bar
  • 626 reviews 8.5/10 Breakfast
  • 565 reviews 5.3/10 Cleanliness

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