Dear Dr. A., Thank you very much for your wonderful review and for choosing Hyde Bodrum for your getaway. It is truly rewarding to know that your stay was such an enjoyable experience and that the warmth, genuine hospitality, and personal attention of our team made it even more memorable. We are delighted that the upgrade to our Headliner One Bedroom Suite added a special touch to your stay. As a valued ALL Accor Diamond member, your appreciation means a great deal to us, and we are always pleased to make your experience as special as possible. Your kind recognition of Müzeyyen Özçelik, Zhannat Abakirova, and Viktoriia will be shared with them personally. We are incredibly proud to know that their kindness, professionalism, and dedication made such a positive impression. We will also extend your appreciation to our Guest Relations, Concierge, Housekeeping, and Food & Beverage teams. We wholeheartedly agree that it is our people who bring the spirit of Hyde Bodrum to life, and your words are a wonderful encouragement to the entire team. Thank you once again for your trust, loyalty, and generous feedback. It was our pleasure to host you, and we sincerely look forward to welcoming you back for another memorable stay. Warm regards, Hyde Bodrum Team

Dear Mariam J., Thank you for sharing such detailed feedback following your four-day stay at Hyde Bodrum. We are pleased to hear that you enjoyed your spacious room, poolside location, the availability of sunbeds, and the variety of our dining options. It is particularly lovely to know that our buffet selection, especially the salads and Turkish dishes, stood out during your stay. At the same time, we sincerely regret the discomfort caused by the air-conditioning issue during your final two nights. We understand how important a comfortable room temperature is, especially when it affects your rest, and appreciate your patience while our technical team attended to the matter. We have also taken note of your comments regarding the unpleasant odour near your building. Environmental conditions in the surrounding area can occasionally cause such odours; nevertheless, we recognise their impact on guest comfort and continue to monitor the situation and work with the relevant parties. We are sorry that certain guest interactions affected the atmosphere of your holiday. We aim to create a welcoming and respectful environment for everyone, and the comfort and well-being of all our guests remain important to us. Your kind words about our service team mean a great deal. We will be delighted to share your compliments with Emir and Melissa personally, as well as with our servers and bartenders. Their dedication and warm approach are exactly what we strive to deliver. Thank you once again for your valuable feedback. We hope to have another opportunity to welcome you to Hyde Bodrum and provide an even more seamless and enjoyable experience. Warm regards, Hyde Bodrum Team

Dear Freya, Thank you for taking the time to share your feedback following your stay at Hyde Bodrum. We’re sorry to learn that several aspects of your experience did not meet your expectations, and we appreciate the opportunity to address your comments. We regret that the food temperature and variety, breakfast consistency, and availability of certain drinks fell short of what you had hoped for. We also understand your frustration regarding the difficulty of finding a table at dinner and seating in the evenings. Your comments about the daily replenishment of your room, bathrobes, the view from your room, and sunbed availability have been noted and will be shared with the relevant teams for review. We are especially sorry that you felt you were treated differently because of your age. Please accept our sincere apologies for leaving you with this impression. We would like to assure you that age is absolutely not a factor in how we treat our guests. Every guest is equally valued and deserves the same warm, attentive, and respectful hospitality. We regret that your experience did not reflect this commitment. We have also taken note of your feedback regarding Wi-Fi performance and our sustainability efforts, as these are important areas in which we continuously strive to improve. Thank you again for your honest comments. We hope to have the opportunity to provide you with a more positive and enjoyable experience at Hyde Bodrum in the future. Warm regards, Hyde Bodrum Team

Dear Karwan K., Thank you very much for your wonderful feedback and perfect rating! We are delighted to know that you had such a relaxing and enjoyable stay at Hyde Bodrum and that you appreciated the comfort of our rooms, the quality and variety of our food, and the helpfulness of our team. It is especially rewarding to know that our colleagues contributed to making your experience so pleasant. We also appreciate your feedback regarding the Wi-Fi connection, as guest comments help us identify opportunities to improve our services. Thank you for your recommendation and for choosing Hyde Bodrum. We look forward to welcoming you back for another comfortable and memorable stay. Warm regards, Hyde Bodrum Team

Dear Christopher Y., Thank you for sharing your feedback. We are pleased to hear that you appreciated the quality of our food and the cleanliness of your room. However, we sincerely regret that your overall experience did not meet your expectations. Regarding the payment concern at check-in, our manager discussed the points redemption with you upon your arrival. As the details of where the points had been redeemed were not fully visible to us, our intention was to clarify the situation and better understand the transaction. Nevertheless, we are truly sorry that this process caused frustration and negatively affected the beginning of your stay. We also regret that your subsequent interactions with our reception and restaurant teams left you feeling unwelcome. Your comments regarding the service, table clearing, and beverage replenishment are taken seriously, as attentive and considerate hospitality should be an essential part of every guest's experience. It saddens us that these issues had such a significant impact on your stay and left you disappointed. Please accept our sincere apologies for falling short of the experience you expected from Hyde Bodrum. Warm regards, Hyde Bodrum Team

Dear Jennifer, Thank you for your wonderful review and for choosing Hyde Bodrum to celebrate your 30th birthday with your family. We are delighted that your first visit to Türkiye became such a memorable family holiday and that you enjoyed every aspect of your stay. We are especially pleased to hear that Khanerke made you feel so well cared for through her kindness, thoughtfulness, and attention to detail. We will be sure to share your heartfelt appreciation with her personally. Your kind comments about our concierge team, housekeeping colleagues, and the attentive service in our dining areas are equally appreciated. It is lovely to know that you enjoyed the comfort and design of your rooms, our culinary variety, the private beach, and the vibrant atmosphere of the resort while still finding peaceful moments to relax. We are also happy that our birthday cake and personalised card made your special day even more memorable. Thank you for your recommendation and for recognising the efforts of our entire team. We are thrilled that you left with such wonderful memories and are already looking forward to returning. It would be a pleasure to welcome you and your family back to Hyde Bodrum for another exceptional stay. Warm regards, Hyde Bodrum Team

Dear Eden, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not fully meet your expectations. We would like to clarify that our pools are not heated, and this feature is not stated as an offering in our hotel information. Nevertheless, we understand that pool temperature was an important consideration in your booking decision, and we regret that this aspect affected your overall experience. We also appreciate your feedback regarding the payment process. We understand the importance of a smooth and transparent payment experience, and we are sorry that receiving a payment link after your booking left you feeling uncertain. Your comments will be shared with the relevant team for review. Thank you again for taking the time to share your thoughts. We appreciate your feedback and wish you all the best. Warm regards, Hyde Bodrum Team

Dear Ebtisam, Thank you very much for your wonderful review. We are delighted to hear that you found Hyde Bodrum both comfortable and luxurious, and that our team made you feel cared for and supported throughout your stay, from arrival to departure. It is especially rewarding to know that you appreciated the kindness and warm smiles of our colleagues, even if you could not remember their names. We will be happy to share your lovely feedback with our entire team, as recognition like yours is a wonderful source of motivation for everyone. We also appreciate your suggestion regarding our Spa facilities, particularly the Turkish hammam, and the way these services are presented to our guests. Your feedback is valuable as we continue to evaluate and develop the experiences we offer. Thank you once again for your kind words and for recommending Hyde Bodrum. We hope to have the pleasure of welcoming you back for another memorable stay. Warm regards, Hyde Bodrum Team

Dear Paul, Thank you very much for your wonderful review. We are delighted to hear that you had a great holiday at Hyde Bodrum and enjoyed the comfort of your room, the quality of our food, and the friendly, helpful approach of our team. Knowing that our colleagues contributed to making your stay so enjoyable means a great deal to us. Your kind words are a wonderful encouragement for the entire team. Thank you for choosing Hyde Bodrum. We look forward to welcoming you and your partner back for another memorable stay. Warm regards, Hyde Bodrum Team

Dear Samuel, Thank you for taking the time to share your detailed feedback following your stay at Hyde Bodrum. We are pleased to hear that you had an overall good stay and particularly enjoyed our sports activities, rooms, and Pilates sessions. Your special mention of our Pilates instructor is greatly appreciated, and we will be happy to share your kind words with them. We are sorry, however, that some aspects of the experience did not fully meet your expectations. Your comments regarding the temperature and consistency of some dishes have been noted and will be shared with our culinary team. We also understand your feedback regarding the evening entertainment and the repetition of music played by the DJs. We sincerely apologise for the difficulty you experienced when trying to reach our Technical team regarding the television in your room. Having to contact reception several times without receiving a timely resolution is certainly frustrating, and we are pleased that the issue was resolved once you came to reception. We will share this feedback with the relevant management team to review the response process for technical requests. Your comments regarding dining hours are also valuable. We understand that having the main evening food service end at 9:00 PM may feel early, particularly for guests who prefer to dine later in the evening. We will share your suggestion regarding extended evening food options with our Food & Beverage team. Finally, we appreciate your observations regarding room positioning, privacy and sun exposure around the pool. We understand that the hotel's compact design and surrounding architecture can mean that sunlight reaches different areas of the pool at different times of the day, and that this can affect sunbed availability. Your feedback will be taken into consideration as we continue to review the guest experience. Thank you again for your constructive comments. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay. Warm regards, Hyde Bodrum Team

Dear Mohamed F., Thank you very much for sharing such a wonderful and heartfelt review. We are truly delighted to know that your honeymoon at Hyde Bodrum was such a memorable experience and that you felt warmly welcomed from the moment you arrived. It is especially meaningful to hear that the thoughtful surprises prepared for your honeymoon made your stay even more special. Knowing that our team’s attentiveness, friendliness, and genuine care helped create such a comfortable and effortless experience is a wonderful compliment for all of us. We are also very pleased that you enjoyed our breakfast and dining options, as well as the relaxed atmosphere of our beach. Your comments about the comfortable beach beds and the QR ordering service are particularly appreciated. We are happy that these small details allowed you to enjoy your time by the sea without having to leave your spot. Your kind words about the entire Hyde Bodrum team are a great source of motivation for us. Most of all, knowing that you would wholeheartedly recommend us and would love to return makes us very happy. Thank you once again for choosing Hyde Bodrum for such a special chapter of your lives. We look forward to welcoming you back and creating many more beautiful memories together. Warm regards, Hyde Bodrum Team

Dear Mario K., Thank you for choosing Hyde Bodrum for a second stay and for taking the time to share your feedback with us. We are pleased to know that you had another enjoyable stay overall and that there were no major issues during your visit. We are truly sorry for the unpleasant smell you experienced throughout the hotel area. We would like to clarify that this is not related to our hotel’s technical operations and can be associated with environmental conditions that may occasionally occur in the surrounding area. Nevertheless, we fully understand the impact this can have on our guests’ comfort and are closely monitoring the situation while continuing the necessary work with the relevant parties. As a returning guest, your feedback is especially valuable to us. We sincerely appreciate your continued trust in Hyde Bodrum and hope to welcome you back for an even more comfortable experience. Warm regards, Hyde Bodrum Team

Dear Fatima B. S., Thank you for taking the time to share such detailed feedback about your stay at Hyde Bodrum. We are pleased to know that you found your overall experience comfortable and that you particularly enjoyed our buffet, which you described as amazing. We are truly sorry that the room service experience did not meet the standards you expected, both in terms of the food and its presentation. Your comments have been shared with our Food & Beverage team for careful review and improvement. Regarding the unpleasant smell you noticed on level -1, around the gym and outside during the evening, we would like to clarify that this is not related to our hotel’S. technical operations and can be associated with environmental conditions that may occasionally occur in the surrounding area. Nevertheless, we fully understand the impact this can have on our guests’ comfort and are closely monitoring the situation while continuing the necessary work with the relevant parties. Your suggestion regarding an earlier gym opening time is also appreciated and will be shared with our relevant management team for consideration. We are especially pleased to hear that, despite these points, you would choose to return to Hyde Bodrum. We sincerely hope to welcome you again and provide an even more seamless experience. Warm regards, Hyde Bodrum Team

Dear Jiner A. S., Thank you for sharing your detailed feedback with us. We are pleased to hear that you enjoyed the cleanliness of our hotel and appreciated its design and overall atmosphere. We have carefully noted your comments regarding our dining hours and your preference for a later dinner service. We also appreciate your feedback regarding the evening entertainment and the impact of music on rooms located nearby. We understand the importance of maintaining a thoughtful balance between Hyde Bodrum’s lively concept and the comfort of our staying guests, and your comments will be shared with the relevant management teams. Your suggestions regarding mocktails and decaffeinated coffee are also highly appreciated. We understand that having suitable beverage alternatives is important for guests with specific dietary or personal preferences, and we will share these suggestions with our Food & Beverage team for consideration. Thank you once again for helping us identify areas where we can further enhance the guest experience. We hope to have the pleasure of welcoming you back to Hyde Bodrum and providing an even more comfortable stay. Warm regards, Hyde Bodrum Team

Dear Liv B., Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed the high quality of our service and facilities and, most importantly, that you felt truly welcome throughout your stay at Hyde Bodrum. It is wonderful to know that your overall experience, from your arrival and accommodation to our breakfast, cleanliness, and team, met your expectations so positively. Your kind words are a great source of motivation for our entire team. We also appreciate your constructive feedback regarding the Wi-Fi connection speed. We have taken note of your comment and will share it with the relevant team as we continue working to enhance our guests’ experience. We sincerely hope to have the pleasure of welcoming you and your partner back to Hyde Bodrum for another memorable stay. Warm regards, Hyde Bodrum Team

Dear Bilal, Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you had such a great experience at Hyde Bodrum and that you enjoyed the cleanliness, comfort and cosiness of your room, as well as the friendly and attentive approach of our team. We truly appreciate you bringing the room-entry matter to our attention. Your privacy and comfort are extremely important to us, and we agree that our team members should always allow sufficient time for a guest to respond after knocking before entering the room. We will share your feedback with our Housekeeping and relevant operational teams to ensure that this is handled with greater care and consistency. It is wonderful to know that, despite this small concern, you loved your stay with us. We sincerely hope to welcome you back to Hyde Bodrum and provide you with an even more comfortable and seamless experience next time. Warm regards, Hyde Bodrum Team

Dear M., Thank you for sharing your feedback with us. We are pleased to hear that you enjoyed our property, pools and massage experience. At the same time, we are sorry that some aspects of the service and beverage selection did not meet your expectations. Your comments regarding the attitude of our team and the variety and quality of the drinks have been noted carefully and will be shared with the relevant departments for review and improvement. We truly appreciate your honest feedback and hope to have the opportunity to welcome you back for a more enjoyable and seamless experience. Warm regards, Hyde Bodrum Team

Dear Mr. A., Thank you for taking the time to share your feedback with us. We are delighted to know that you enjoyed your stay at Hyde Bodrum and rated your overall experience with us 100/100. We are, however, sorry to hear about the difficulty you experienced during the booking and payment process. We fully understand how frustrating it can be when a payment link does not work as expected, particularly when you are trying to complete your reservation. We also regret that the support you received via email did not provide the level of assistance you were expecting. Your feedback regarding the payment process and the support provided has been shared with the relevant teams for review. A smooth and seamless experience should begin from the moment a reservation is made, and we appreciate you bringing this matter to our attention. Despite this inconvenience, we are very pleased that your overall stay was a positive one. We hope to have the pleasure of welcoming you back to Hyde Bodrum and providing an equally enjoyable stay, with an even smoother experience from reservation to departure. Kind regards, Hyde Bodrum Team

Dear Ms. Omowumi O., Thank you sincerely for sharing such a wonderful and detailed review following your stay at Hyde Bodrum. We are delighted to know that your first trip to Türkiye was such a memorable and enjoyable experience, and that you found our hotel both beautiful and restful. It is wonderful to hear that you appreciated our intimate design, spacious and comfortable rooms, beautiful views, facilities, and the variety of experiences available throughout the hotel. We are especially pleased that our commitment to sustainability, architecture, artwork, and connection with the surrounding environment also made a positive impression on you. Your kind words about our culinary experience truly mean a lot to us. We are thrilled that you enjoyed the extensive selection across our restaurants and especially loved Mirabel. We are also delighted that our San Sebastián became such a favourite during your stay! We are grateful for your special mentions of Ibro (Ibrahim), Zhannat, our Head Chef, Muzeyyen, Nursena, our Head Manager, and Murat. Your appreciation of their professionalism, warmth, and dedication will be shared with them and the wider team. We are also pleased that the booking matter was resolved to your satisfaction and that you found our team welcoming and attentive throughout your stay. Thank you once again for your kind recommendation and for choosing Hyde Bodrum for such a special occasion. We are absolutely delighted to hear that you will be back, and we look forward to welcoming you and your husband again for another unforgettable stay. Warm regards, Hyde Bodrum Team