Dear Warren, Thank you very much for your wonderful review and for awarding HYDE Bodrum a perfect score. We are delighted to hear that you enjoyed the food, our friendly team, and the cleanliness and comfort of your room. It is always a pleasure to know that our guests have had such a positive overall experience. We also appreciate you bringing your booking and payment experience to our attention. We are sorry for the inconvenience caused by having to complete the payment process separately after entering your card details. Your feedback is valuable and will be shared with the relevant team as we continue working to make the booking journey as smooth and seamless as possible. We hope to have the pleasure of welcoming you and your family back to HYDE Bodrum in the future. Warm regards, HYDE Bodrum Team

Dear Maria, Thank you so much for taking the time to share your wonderful feedback with us! We are absolutely delighted to know that you had an amazing stay at Hyde Bodrum and found your experience so comfortable and enjoyable. Receiving a 100/100 rating across your stay, accommodation, cleanliness, breakfast, Wi-Fi, arrival and departure, as well as our team, means a great deal to us. We are especially happy to hear that our team contributed positively to your experience and that you would gladly recommend Hyde Bodrum to your friends, family and colleagues. It was our pleasure to welcome you for your getaway as a couple, and we hope your time with us was filled with beautiful moments and lasting memories. Thank you once again for your kind words and for choosing Hyde Bodrum. We truly hope to have the pleasure of welcoming you back for another amazing stay in the future. Warm regards, Hyde Bodrum Team

Dear Erdem and Burcu, Thank you sincerely for sharing such a heartfelt and detailed review of your stay at Hyde Bodrum. Having spent such an extended period with us, you had the opportunity to experience many different aspects of the resort, and it means a great deal to us to know that your stay became such a memorable experience. We are especially touched by your kind words about our team. Hospitality is ultimately about people, and knowing that the kindness, professionalism, warmth and genuine care of our colleagues made you feel at home throughout your stay is the greatest compliment we could receive. Your special appreciation for Aziza, Diren and Neslisah at the Front Desk is truly valued. We will be delighted to share your thoughtful words with them. We are equally grateful for your recognition of Mehmet, Alican, Gülay and Asil at Hyde Beach. Their dedication to creating a welcoming and relaxing beach experience clearly made a lasting impression on you, and your kind words will mean a great deal to them. We also sincerely appreciate your recognition of Yiğit at the fitness center, as well as Eren and Dino. Your observation about their care and compassion for the newborn cats around the property is particularly meaningful. These thoughtful details reflect the character of our team beyond their professional responsibilities, and we are very happy that you noticed and appreciated them. Your wonderful comments regarding our culinary team are also greatly appreciated. We will proudly share your thanks with Uğur, Chef Burak Kunak, Satria, Atalay and the entire Hyde Beach restaurant team. It is wonderful to know that the quality, creativity and presentation of our food, together with the warmth and professionalism of our restaurant teams, contributed so positively to your stay. Your recognition of the leadership behind the team is equally appreciated. And finally, your special mention of Ömer, who welcomed you at the beginning of your journey and said goodbye at the end, is truly touching. The fact that these two moments remained meaningful to you perfectly reflects the kind of genuine hospitality we strive to create at Hyde Bodrum. We are deeply grateful that you leave us with wonderful memories and a desire to return. Your words about Hyde Bodrum becoming a home away from home are among the most meaningful compliments we could receive. Thank you, Erdem and Burcu, for becoming part of the Hyde Bodrum story during your extended stay and for recognizing the efforts of so many members of our team. We look forward to welcoming you back and creating many more memorable moments together. Warm regards, Hyde Bodrum Team

Dear Alysherif N., Thank you for taking the time to share your feedback regarding your stay at Hyde Bodrum. We are sorry to learn that some aspects of your experience did not meet your expectations. We would like to clarify that our hotel offers a variety of room categories, and your reserved room category was provided. There was no downgrade applied to your reservation. Following your feedback during your stay, our team was happy to assist with your room request in order to ensure you felt more comfortable. Regarding the dining options, we understand your concerns about late-night food availability. We would like to kindly clarify that our late snack service is available between 00:00 and 02:00, providing an additional dining option for our guests during these hours. We regret if this information was not clearly communicated to you upon arrival, and we will review our processes to ensure our guests receive accurate information throughout their stay. We also appreciate your positive comments regarding our restaurant team. We are pleased to know that our servers provided you with professional and attentive service, and we will be delighted to share your compliments with them. Your feedback is important to us, and we will continue working to improve our guest experience. We hope to have the opportunity to welcome you back to Hyde Bodrum and provide you with the level of service and hospitality we strive to offer. Kind regards, Hyde Bodrum Team

Dear Aymen, Thank you very much for your wonderful review and for giving us a perfect score. We are delighted to hear that you had such an enjoyable stay and that you appreciated our all-inclusive offerings, food, drinks, and facilities. It is especially rewarding to know that Tolga's hospitality and professionalism made such a positive impression. We will be sure to share your kind words with him,they will mean a great deal. We are also pleased that the room upgrade helped make up for the brief delay during check-in and contributed to a positive start to your holiday. Creating memorable experiences for our guests is always our goal. Thank you for your recommendation. We truly look forward to welcoming you back to Hyde Bodrum for another exceptional stay in the future. Warm regards, Hyde Bodrum Team

Dear Cagdas A., Thank you very much for taking the time to share your detailed feedback following your stay at Hyde Bodrum. We are delighted to hear that our adults-only luxury concept, atmosphere, accommodation, cleanliness, breakfast, pool, and sustainability efforts exceeded your expectations. It is wonderful to know that Hyde Bodrum provided the refined and relaxing environment you were looking for. At the same time, we sincerely appreciate your constructive comments regarding the service experience at our main buffet restaurant. We are sorry to hear that the attentiveness of our team did not meet your expectations during lunch and dinner. Your feedback has been shared with the relevant departments, as continuous improvement and delivering attentive service are among our highest priorities. Thank you once again for your valuable insights and for recommending Hyde Bodrum. We hope to have the pleasure of welcoming you back in the future and providing an even more seamless experience. Kind regards, Hyde Bodrum Team

Dear John F., Thank you very much for sharing such a wonderful review following your stay at Hyde Bodrum. We are truly delighted to hear that you had an amazing experience with us and that our all-inclusive concept exceeded your expectations. Knowing that you enjoyed our high-quality food and beverages, the atmosphere, beautiful surroundings, and the attentive service of our team makes us extremely happy. Your kind words about Muzeyyen and her team are greatly appreciated. We will be sure to share your special thanks with them. It is always rewarding to know that our colleagues’ genuine care and attention to detail help create unforgettable memories for our guests. Thank you also for your generous recommendation. We are thrilled to hear that you are looking forward to returning, and we cannot wait to welcome you back to Hyde Bodrum for another exceptional stay. Kind regards, Hyde Bodrum Team

Dear Mtanya M., Thank you for taking the time to share your detailed feedback following your stay at Hyde Bodrum. We are delighted to hear that your couples retreat turned into a memorable experience and that you enjoyed our services, dining options, activities, pool, bars, and the overall atmosphere of the hotel. It is wonderful to know that Hyde Bodrum provided you with the relaxing escape you were looking for after your long journey from Dar es Salaam. We truly appreciate your kind words about Nedjent. We will be happy to share your special thanks with him. Knowing that our team members contribute positively to our guests’ experiences is a great motivation for us. We also sincerely appreciate your constructive comments regarding your arrival experience, luggage assistance, welcome service, WiFi connection, and dining variety. Your feedback has been shared with the relevant teams as we continuously work to improve every detail of our guests’ journeys. Thank you once again for recommending Hyde Bodrum to other couples seeking a special getaway. We look forward to welcoming you back and creating another wonderful experience for you in the future. Kind regards, Hyde Bodrum Team

Dear Yaodong L., Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed a lovely week at Hyde Bodrum and that our atmosphere, delicious food and beverages, as well as our activities contributed to making your stay memorable. Creating a relaxing yet vibrant escape away from the city is exactly what we aim for, and we are pleased to know that you experienced the unique spirit of Hyde Bodrum. We truly appreciate your loyalty as an ALL Accor Diamond member and your choice to stay with us. Your kind words are a great motivation for our entire team. We look forward to welcoming you back to Hyde Bodrum for another unforgettable experience. Warm regards, Hyde Bodrum Team

Dear Mr. S., Thank you for taking the time to share such a detailed review of your recent stay at Hyde Bodrum. We are truly sorry to learn that your experience did not meet the expectations you had for your group visit. We understand how disappointing it must have been, particularly given that you had reserved five rooms and had even been considering returning with your wife for another holiday. Please accept our sincere apologies for the issues you encountered, including the sewage odour, the delay in fulfilling your request for an iron, the repeated requests for your passports, and the concern regarding the in-room safe. These are certainly not the standards we strive to deliver, and we appreciate you bringing these matters to our attention. Regarding the air conditioning, please note that our hotel operates with a centralized air conditioning system, which requires the balcony doors to remain fully closed for the system to function efficiently. We are sorry if this was not communicated clearly during your stay. With regard to the in-room safe, we have not experienced recurring issues with this equipment. Had this been reported to us during your stay, our Security and Engineering teams would have responded immediately by either resolving the issue or providing an alternative safe to ensure your valuables were securely stored. Your comments have been shared with our Management, Engineering, Front Office, and Housekeeping teams for a thorough review. We are carefully evaluating the concerns you raised to ensure that the necessary corrective actions are taken, particularly regarding room maintenance, quality control, and operational procedures. We are especially sorry to hear that your stay changed your plans to return to Hyde Bodrum. Feedback such as yours is invaluable, as it highlights the areas where we must improve to provide the level of experience our guests rightly expect. Thank you once again for your honest feedback. We hope that, despite this disappointing visit, you may consider giving us another opportunity in the future to provide you with the seamless and memorable stay that Hyde Bodrum is committed to delivering. Kind regards, Hyde Bodrum Team

Dear Maria, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our hotel's design, beautifully appointed rooms, and the service provided by our team. Your kind words are greatly appreciated and serve as wonderful encouragement for us. We hope to have the pleasure of welcoming you back to Hyde Bodrum for another enjoyable stay. Kind regards, Hyde Bodrum Team

Dear Ms. B., Thank you for taking the time to share your feedback following your stay at Hyde Bodrum. We are delighted to know that you enjoyed our atmosphere and facilities. It is always a pleasure to hear that our guests had an enjoyable overall experience. At the same time, we are sorry to learn that the noise from the pool area affected your comfort. We understand how important a peaceful environment is, especially for a solo traveler, and we appreciate you bringing this to our attention. Your comments have been shared with our team as we continually look for ways to enhance our guests' experience. Regarding the day-use charge, we understand your disappointment. While our late departure and day-use fees are applied according to our hotel policy and are independent of the number of guests staying in the room, we appreciate your perspective and understand why you had hoped for greater flexibility considering your circumstances. Feedback such as yours is valuable as we continuously review our guest experience. Thank you once again for your comments. We hope to have the opportunity to welcome you back to Hyde Bodrum and provide you with an even more enjoyable stay in the future. Kind regards, Hyde Bodrum Team

Dear Valerie, Thank you for taking the time to share your feedback following your stay at Hyde Bodrum. We are pleased to know that you had a comfortable stay overall. At the same time, we appreciate your honest comments regarding the food and the consistency of our service. Your feedback is valuable and has been shared with our culinary and service teams, as we are committed to improving the overall guest experience. We truly appreciate your loyalty as an ALL – Accor Live Limitless Classic member and hope to have the opportunity to welcome you back in the future, providing you with a much more seamless and memorable stay. Kind regards, Hyde Bodrum Team

Dear Lisa B., Thank you very much for taking the time to share your wonderful feedback and for your perfect rating. We are delighted to hear that you had a great experience at Hyde Bodrum and enjoyed our hotel, attentive service, and delicious food. It is always rewarding to know that our team contributed to making your stay memorable. We also truly appreciate your valuable feedback regarding the sport activities schedule. We are sorry to hear that the changes and the incorrect information on the TV schedule affected your experience and caused you to miss some activities. Your comments have been shared with the relevant teams so we can review and improve our communication process. Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back to Hyde Bodrum and providing you with another wonderful experience. Warm regards, Hyde Bodrum Team

Dear Atheer, Thank you very much for taking the time to share your wonderful feedback. We are delighted to know that you had an amazing holiday and enjoyed every aspect of your stay at Hyde Bodrum. It is especially rewarding to hear your kind comments about our clean facilities, delicious food, and dedicated team. We are also grateful for your special recognition of Emine, Murat, and our restaurant staff. Your compliments will be shared with them, as they will be thrilled to know they helped make your stay so memorable. Thank you as well for your loyalty as an ALL – Accor Live Limitless member. It was a pleasure to host you, and we truly look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Hyde Bodrum Team

Dear Lynn M., Thank you for sharing your honest feedback with us following your stay at Hyde Bodrum. We are happy to hear that you enjoyed the unique atmosphere and overall feel of our resort. It is always wonderful to know what our guests appreciate, while your constructive comments are equally valuable in helping us improve. We are truly sorry for the inconvenience you experienced when you needed personal items during your stay. We understand that having easy access to essential products can make a significant difference to the comfort and convenience of a holiday, and we appreciate your suggestion regarding an on-site shop. Your feedback has been shared with the relevant teams for consideration. We are also sincerely sorry to hear about your experience at reception. Every guest should feel welcomed, listened to, and treated with genuine respect throughout their stay. We regret that this was not the feeling you were left with during your late check-out request. Your comments regarding the interaction with our reception team have been taken seriously and will be reviewed with the appropriate departments. At the same time, we are grateful that you highlighted the helpful attitude of our colleague during your departure. We will be pleased to share your appreciation with her, as thoughtful and caring service is something we truly value. Thank you again for taking the time to provide such detailed feedback. We hope to have the chance to welcome you back to Hyde Bodrum and create a more positive and memorable experience for you in the future. Warm regards, Hyde Bodrum Team

Dear Charles, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and that you found our food to be the best you have experienced at an all-inclusive resort. It's also wonderful to know that our team, comfortable accommodations, and evening atmosphere helped make your stay memorable. We also appreciate your constructive comments regarding the availability of an on-site shop. We understand how convenient this would be for our guests, especially when they prefer to remain within the resort, and we apologize for any inconvenience caused. Your feedback has been shared with the relevant team as we continually look for ways to enhance the guest experience. Thank you once again for your kind words and valuable suggestions. We hope to have the pleasure of welcoming you back to Hyde Bodrum for another enjoyable stay. Kind regards, Hyde Bodrum Team

Dear Ashleigh, Thank you for taking the time to share your detailed feedback regarding your recent stay at Hyde Bodrum. We are pleased to hear that you enjoyed the beauty of our hotel, our pool area, beach access, comfortable rooms, and the friendly service provided by our team. It is also great to know that you appreciated the food offerings at our Beach Club and buffet. First and foremost, we would like to express our sincere concern regarding the incident involving the beach umbrella. We are very sorry that this unexpected situation affected your holiday experience and that your fiancé had to rest afterwards due to discomfort. The safety and wellbeing of our guests are always our highest priorities, and we appreciate you bringing this matter to our attention. Your feedback has been shared with the relevant teams for further review to ensure all necessary precautions are maintained. We also appreciate your comments regarding your dining experience at Mirabelle. Our culinary teams are passionate about creating memorable experiences for our guests, and we regret that this particular experience did not meet your expectations. Your feedback has been noted and shared with the Food & Beverage team. While we are sorry that these aspects impacted your overall impression, we are grateful that you highlighted the positive elements of your stay and the efforts of our colleagues. We hope to have the opportunity to welcome you and your fiancé back in the future and provide you with the seamless and enjoyable experience you deserve. Warm regards, Hyde Bodrum Team

Dear Mr. S., Thank you for taking the time to share your detailed feedback regarding your recent stay at Hyde Bodrum. We appreciate your positive comments about our hotel and are pleased to know that you enjoyed certain aspects of your experience. At the same time, we are truly sorry to learn that several elements of your stay did not meet your expectations. We regret that our buffet service and dining organization did not provide the experience you were expecting. Your comments regarding table arrangements, service availability, and overall organization have been shared with our Food & Beverage team for further review and improvement. We are also sincerely sorry for the inconvenience regarding the cocktail served at Mirabelle, especially considering your wife’s request for a non-alcoholic beverage. This is certainly not the level of attention we aim to provide, and your feedback has been addressed with the relevant team. Regarding housekeeping, we apologize that the cleanliness and room service standards did not meet your expectations. Having to follow up on cleaning requests or towel changes is not the experience we want our guests to have, and your comments have been shared with our Housekeeping team to ensure necessary improvements are made. We value your honest feedback, as it helps us identify areas where we can enhance our services. We regret that your overall impression did not fully reflect the experience we aim to create for our guests, and we hope to have the opportunity to welcome you again in the future and provide a more seamless and enjoyable stay. Warm regards, Hyde Bodrum Team