ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,697 reviews

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Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

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Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,697 reviews

Customer review rating 2.0/5

Michele A. L. Couples - Confirmed reviews ALL

Not a nice room for the money! Will never book through your reservations again!

Dear Ms. Michele, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, especially regarding the room type and rate. Please allow us to kindly clarify that the rate applied to your reservation was based on a flexible booking option, which allows payment upon arrival. This type of rate is typically higher than advance purchase offers, which require full prepayment at the time of booking. Your feedback is important to us, and we will continue to improve how we communicate rate options more clearly to avoid any confusion. Thank you once again for your comments. We hope to have the opportunity to better serve you in the future. Kind regards, Marc DUPUIS General Manager

Customer review rating 4.0/5

Mark K. Business - Confirmed reviews ALL

Room was great for the money, and front counter service was exceptionally helpful either with info and late checkout arrangements. The breakfast bistro at ground level was great for breakfast etc. Only downside was food and service at The Hub poolside bar were both low quality. And steaks (top priced item on the menu) were tough and almost inedible. Staff just said “ok we’ll tell the kitchen”.

Dear Mr. Mark K., Thank you for taking the time to share your detailed feedback. We are pleased to know that you found the room to be good value and that our Front Desk team was helpful, especially with information and late check-out arrangements. It is also great to hear that you enjoyed your breakfast experience at our ground floor restaurant. At the same time, please accept our sincere apologies regarding your experience at The Hub poolside bar. Your feedback has been shared with our culinary and service teams for further review and improvement. Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with a much better experience. Kind regards, Marc DUPUIS General Manager

Customer review rating 4.5/5

Chye L. C. Couples - Confirmed reviews ALL

Had a lovely stay over. Staff member Hieu was very polite, helpful and spoke good English. Breakfast has a very good selection.

Dear Mr. Chye, Thank you very much for your kind feedback. We are delighted to hear that you had a lovely stay with us and especially appreciate your recognition of our Heartist. Your kind words about his politeness, helpfulness, and communication will certainly be shared with him. It is also wonderful to know that you enjoyed our breakfast selection, we are glad it contributed positively to your experience. Thank you once again for your support. We look forward to welcoming you back in the near future. Kind regards, Marc DUPUIS General Manager

Customer review rating 5.0/5

Anthony J. G. Families - Confirmed reviews ALL

Love this location and especially the view of the Airport Tarmac. Service is exceptional and staff are very attentive. A very enjoyable stay.

Dear Mr. Anthony, We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Michael M. Couples - Confirmed reviews ALL

The staff were very welcoming and accommodating to our needs of a very late check out. The room upgrade was great with everything we needed before our long haul flight back to Australia.

Other web-users rate our hotel

  • 3,016 reviews 9.4/10 Location
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  • 30 reviews 8.7/10 WiFi
  • 1,250 reviews 5.3/10 Comfort
  • 997 reviews 8.6/10 Value
  • 895 reviews 8.4/10 Cleanliness
  • 620 reviews 8.5/10 Breakfast

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