ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,708 reviews

ibis Saigon Airport - Image 1
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2 Hong Ha St, W2, Dist Tan Binh, 70000 Ho Chi Minh, Vietnam

Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

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Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Telephone
Fax +84 28 3848 5558

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,708 reviews

Customer review rating 5.0/5

Nicola A. G. Families - Confirmed reviews ALL

Great stay at the ibis Saigon airport hotel. Very comfortable room, beds and pillows. Excellent friendly service.

Dear Ms. A., We are very grateful for your comments regarding your stay at ibis Saigon Airport. Any positive feedback brings us joy. I will share your feedback with my teammates. I am sure this feedback will be an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Best regards, Marc DUPUIS General Manager

Customer review rating 4.5/5

Michael S. Families - Confirmed reviews ALL

Only stayed the one night but enjoyed it a lot, had drinks and lovely meal on the rooftop, watching the planes coming in. Room really nice, very surprised with the 2 full bathrooms,

Dear Mr. Michael, Thank you very much for taking the time to share your feedback. We are delighted to hear that you had a fantastic stay with us during your flight and that the room allowed you to rest and refresh comfortably. It is also great to know that you enjoyed our meal selection. Your kind comments are truly appreciated and encourage our team to continue delivering a pleasant experience for our guests. Thank you once again for choosing ibis Saigon Airport. We look forward to welcoming you back in the future. Kind regards, Marc DUPUIS General Manager

Customer review rating 5.0/5

Janice F. Friends - Confirmed reviews ALL

Booked as a last minute stay due to a change in circumstances and was very pleasantly surprised. Staff very friendly and accommodating.

Dear Ms. F., We very much appreciate your comments regarding your stay at ibis Saigon Airport. It is always a pleasure to receive positive feedback about our unique location, very close to Tan Son Nhat International Airport. Our guest satisfaction is of utmost importance to us and we always try to make sure you feel the most well-being while staying with us. Thank you again for sharing your experience, and we hope your next visit to ibis Saigon Airport will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Laurence M. N. B. C. Couples - Confirmed reviews ALL

Excellent sejour

Chere Madame B. C., Nous vous remercions pour vos commentaires suite à votre séjour à l'ibis Saigon Airport. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Marc Dupuis General Manager

Customer review rating 0.5/5

Hang L. Families - Confirmed reviews ALL

We were very disappointed as this was the end of out trip before boarding flights home. The room was dirty and the facilities were well worn including towels, floors and hall ways. Upon arrival seating and carpet in the main reception area was either stained or in need of replacement. It was rated 4 star no chance. This place needs a good clean and upgrade to be even close to a 4 star hotel.

Dear Mr. Hang L., Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations, especially as it was the final part of your trip. Please accept our sincere apologies for the condition of the room and the facilities, as well as the cleanliness concerns you experienced upon arrival. Your comments have been taken very seriously, and we will share them with our housekeeping and maintenance teams to review and improve accordingly. We are committed to maintaining a comfortable environment for our guests while delivering the best possible quality at the best price, and feedback like yours is essential for us to do better. Once again, we sincerely apologize for the disappointment caused and truly appreciate your feedback. We hope to have the opportunity to better serve you in the future. Kind regards, Marc DUPUIS General Manager

Other web-users rate our hotel

  • 3,001 reviews 9.4/10 Location
  • 2,284 reviews 7.4/10 Room
  • 2,417 reviews 8.8/10 Service
  • 31 reviews 8.4/10 WiFi
  • 1,239 reviews 5.3/10 Comfort
  • 991 reviews 8.4/10 Value
  • 897 reviews 8.3/10 Cleanliness
  • 624 reviews 8.5/10 Breakfast

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