Victoria Golf Resort & Spa, Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.6/5 1,243 reviews

Victoria Golf Resort & Spa, Managed by Accor - Image 1
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Description

Hotel extras

  • Only 6 minutes from the marina, beaches, and Vilamoura s top attractions.

  • Exclusive direct access to the Els golf club

  • 3 outdoor temperature controlled swimming pools

  • Luxury spa with a privilege view over the golf course

  • Ideal setting for your next event, where elegance meets functionality

Our accommodation(s)

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Room 1

Hotel location

Victoria Golf Resort & Spa, Managed by Accor

Avenida dos Descobrimentos
8125-309 VILAMOURA
Portugal

GPS:37.103292, -8.142181

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,243 reviews

Customer review rating 3.5/5

Aneesa N. Z. R. Families - Confirmed reviews ALL

Dear Ms. R., Thank you very much for taking the time to share your feedback following your recent stay at Victoria Golf Resort & Spa, managed by Accor. We are very pleased to know that you enjoyed our resort and, in particular, the excellent breakfast, our Lobby Bar, and the attention provided by our culinary team in accommodating your dietary requirements. Your kind words regarding these teams are greatly appreciated and will be shared with them. We also appreciate your comments regarding your experience as an ALL Accor Platinum member and the requests you made during your stay. We always do our best to accommodate our guests’ preferences and loyalty benefits whenever possible. However, room upgrades, room changes and late check-out are subject to availability. As the hotel was operating at very high occupancy during your stay, unfortunately we were not able to accommodate the room change or upgrade requested at that time. Regarding the late check-out, we are pleased that we were ultimately able to accommodate your request at the time of departure. We understand that this was not the outcome you had initially hoped for, and we appreciate your understanding of the availability constraints during a particularly busy period. Thank you once again for your constructive feedback and for recognizing the efforts of our culinary and Lobby Bar teams. We truly value your loyalty as an ALL Accor Platinum member and hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Kind regards, Victoria Golf Resort & Spa, managed by Accor

Customer review rating 3.5/5

Maria J. P. B. Friends - Confirmed reviews ALL

Customer review rating 4.5/5

Matthew C. Families - Confirmed reviews ALL

Dear Mr. Matthew C., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you enjoyed the room and facilities. However, we appreciate your comments about the staff and will continue to strive for excellence in all areas of our service. Best regards, Patricia Matias Lima Director of Rooms

Customer review rating 3.5/5

John H. Families - Confirmed reviews ALL

Dear John H., Thank you for sharing your feedback regarding your recent stay at Victoria Golf Resort & Spa. We appreciate your loyalty as a returning guest and value your observations. We regret to learn that you felt a decline in the personal charm of our service since becoming part of Accor. Your comments about the welcome amenities and the overall experience during check-in are duly noted, and we acknowledge the importance of these details. We also apologize for the inconvenience you faced with the balcony furniture and appreciate your patience in this matter. It is disheartening to hear about the disturbances caused by a neighboring guest's dog. We strive to maintain a peaceful environment and are glad that the issue was eventually resolved. Regarding the SPA facilities, we understand how disappointing it can be when services are unavailable. While we aim to provide a seamless experience, unforeseen circumstances can arise. Your feedback will be reviewed as we continuously seek to improve our offerings. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Best regards, Patricia Matias Lima Director of Rooms

Customer review rating 5.0/5

Angelica R. Couples - Confirmed reviews ALL

Dear Mrs. R., Thank you for taking the time to share your delightful experience at Victoria Golf Resort & Spa. We are thrilled to hear that you found our hotel beautiful and well-maintained, and that our dedication to detail made your stay enjoyable. It is always our goal to create a welcoming atmosphere for our guests, and we are pleased that you felt this from the moment you arrived. Your kind words about our staff are greatly appreciated. We take pride in providing attentive and professional service, and it is gratifying to know that our team's efforts to deliver warm hospitality contributed positively to your visit. We are also glad to hear that you were able to relax and unwind during your stay. We look forward to welcoming you back for another memorable experience. Thank you once again for your recommendation. Best regards, Patricia Matias Lima Director of Rooms

Other web-users rate our hotel

  • 237 reviews 8.3/10 Location
  • 510 reviews 8.1/10 Room
  • 785 reviews 8.7/10 Service
  • 11 reviews 6.4/10 WiFi
  • 334 reviews 9.7/10 Breakfast
  • 267 reviews 8.8/10 Comfort
  • 171 reviews 7.1/10 Cleanliness
  • 144 reviews 5.1/10 Value

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