Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 899 reviews

Mercure Miri City Centre - Image 1
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Description

Hotel extras

  • First Mercure brand in Sarawak

  • Easy access to Miri City Center and place of interest

  • First full pledge hotel co-working space with 3 private executive meeting rooms

  • First mechanical parking in Sarawak

  • Bar & Restaurant at rooftop with a tranquil view

Our accommodation(s)

Hotel location

Mercure Miri City Centre

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU
98000 Miri, Sarawak
Malaysia

GPS:4.39675, 113.98905

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  899 reviews

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Friendly check-in by Sherona. Just some feedback on the room and 14 Apr event @ the pool. - Lovely room with comfy bed. Downside - no 'hooks' on the wall to hang up towels and toiletries bag, only the glass door bar which is tiny and can't fit two towels if a couple were to share room - photo shoot on Sun 14 Apr - an inconvenience for guests who wish to take advantage of the sun to laze by the poolside and swim. Could have pre-warned hotel guests ahead of the shoot as the entourage took up space/ pool.

Dear KUM HOONG K., Thank you for taking the time to share your thoughts regarding your recent stay with us. Noted on the remarks. Regarding the inconvenience caused by the photo shoot at our pool on April 14th, we sincerely apologize for any disruption this may have caused during your stay. Rest assured, we will look into improving this aspect for the convenience of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn Andrew Guest Experience Executive

Extremely good stay

Customer review rating 5.0/5

Wan A. F. B. M. I. Families - Confirmed reviews ALL

Good food, very friendly staf Hope mercure hotel add more varieties of food for breakfast buffet, but overall the food very delicious and nice

Dear WAN AHMAD FIRDAUS MIOR I., We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. We're delighted to hear that you enjoyed the buffet breakfast offerings and experienced friendly service during your stay. Your suggestion about adding more varieties to our breakfast buffet is duly noted, and we'll certainly take it into consideration to enhance our guests' dining experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn Andrew Guest Experience Executive

Well located, good stay, good service.

Customer review rating 4.0/5

Syahmina Families - Confirmed reviews ALL

I love the overall experience, just disappointed that we current use the swimming pool due to photoshoot.

Noisy stay

Customer review rating 1.5/5

Yc Couples - Confirmed reviews ALL

Sound proofing is overall awful. Did not get much sleep due to this reason.

Dear CHONG Y., Thank you very much for staying with us and for letting me know your experiences with our hotel service and facilities even it was not all positive. Please be so kind and accept my sincere apology on your recent stay experience .It is never a pleasure to know that we disappointed a guest but I am always grateful for feedback. Rest assured we will identified certain shortfalls we aim to avoid moving forward Once again, thank you for your review and we hope that we may welcome you again at Mercure Miri City Centre. Please do reach out to me personally in future for any upcoming stays and we will do our upmost to ensure you have a memorable stay. Sincerely, Sherlyn Andrew Guest Experience Executive

Well done!

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Excellent!

Dear MUHAMAD NAJIB A., We very much appreciate your comments regarding your stay at the Mercure Miri City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sherlyn Andrew Guest Experience Executive

Other web-users rate our hotel

  • 585 reviews 8.1/10 Location
  • 776 reviews 7.5/10 Room
  • 745 reviews 9.4/10 Service
  • 26 reviews 9.1/10 WiFi
  • 395 reviews 9.5/10 Vibe
  • 365 reviews 4.7/10 Comfort
  • 314 reviews 7.5/10 Amenities
  • 299 reviews 8.9/10 Cleanliness

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