Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,894 reviews

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Mercure Miri City Centre - Image 1
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Mercure Miri City Centre - Image 3
Mercure Miri City Centre - Image 4
LOT 2368 BLOCK 9, MCLD, JALAN MERBAU, 98000 Miri, Sarawak, Malaysia

Description

Hotel extras

  • First Mercure brand in Sarawak

  • Easy access to Miri City Center and place of interest

  • First full pledge hotel co-working space with 3 private executive meeting rooms

  • First mechanical parking in Sarawak

  • Bar & Restaurant at rooftop with a tranquil view

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room with 2 single bed

Photo out of - Deluxe Room with 2 single bed

24 sqm room with 2 Single beds. Free WIFI, safe, coffee & tea making facilities and bathroom with rain shower. [Usage of Automated Parking is chargeable per entry]

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

24 sqm room with 1 king bed on a high floor. Upgraded features available for the room include bathrobes, coffee capsule machine, complimentary minibar, Bluetooth speaker and full range of amenities. [Usage of Automated Parking is chargeable per entry]

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

24 sqm room with 2 single beds on a high floor. Upgraded features available for the room include bathrobes, coffee capsule machine, complimentary minibar, Bluetooth speaker, and full range of amenities. [Usage of Automated Parking is chargeable per entry]

  • Views:

    City View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

Deluxe Junior Suite with 1 king size bed

Photo out of - Deluxe Junior Suite with 1 king size bed

38 sqm suite with 1 double bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bathtub. [Usage of Automated Parking is chargeable per entry]

  • Views:

    City View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Mini-refrigerator
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Ironing board and flat-iron

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Mercure Miri City Centre

LOT 2368 BLOCK 9, MCLD, JALAN MERBAU
98000 Miri, Sarawak
Malaysia

GPS:4.39675, 113.98905

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 172 rooms
  • One room for people with reduced mobility
  • 33 connecting rooms
  • 172 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

  • Air Conditioning

Desk equipment available

  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

3 Restaurants

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Business Center

  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels

Well-being

Swimming Pool Currently unavailable

  • Outside
  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft

ATOTI

Photo out of - ATOTI

Atoti serves artisan gelato, sandwiches, selections of cakes and bakeries, affogato and cold-pressed juice.

Cooking style
Cafe
Capacity
32
Accessibility
Accessible service
98000 Miri, Sarawak, Malaysia
Telephone +60 11-2646 0833
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • JCB
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Vegetarian menu

Atoti serves artisan gelato, sandwiches, selections of cakes and bakeries, affogato and cold-pressed juice.

Cavakita, derived from a blend of Latin and Bahasa, translates to "Our Cave" and much like our name, we incorporate an electric mix of Latin American flavours with Asian sensibilities to bring you an exotic communal dining for any occasion.

A wedding breathes life into promises, whether you envision an intimate dinner, traditional ceremony or a large group of guests dancing the night away under glittering chandeliers, your dream wedding becomes reality at Mercure Miri City Centre.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,894 reviews

Customer review rating 4.5/5

Yeow M. L. Business - Confirmed reviews ALL

Dear Yeow M. L., Thank you for your positive feedback regarding our convenient location and the cleanliness of your room. We appreciate your feedback regarding the laundry bag. As laundry bags are available upon request, we will be happy to arrange one for you based on your preference during your future stay with us. We look forward to welcoming you back to Mercure Miri City Centre. Sincerely, Shan Ravendran General Manager

Customer review rating 4.0/5

Yvonne L. E. T. Business - Confirmed reviews ALL

Dear Yvonne L. E. T., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff to be accommodating and your room to be to your satisfaction. Your kind words motivate us to continue providing excellent service. Sincerely, Shan Ravendran General Manager

Customer review rating 4.5/5

Douglas L. Solo - Confirmed reviews ALL

Dear Douglas L., Thank you for taking the time to share your positive experience at Mercure Miri City Centre. We are delighted to hear that you found our hotel comfortable and conveniently located. It is wonderful to know that our front desk team made a significant positive impact on your stay with their welcoming and efficient service. Your acknowledgment of their efforts reinforces our commitment to providing excellent hospitality. Additionally, we are pleased that our housekeeping team maintained your room to a high standard of cleanliness throughout your visit. Your kind words will certainly be shared with our staff, as it serves as great motivation for them. Thank you once again for your feedback. We look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Customer review rating 4.0/5

Adryan W. B. C. Couples - Confirmed reviews ALL

Dear Adryan W. B. C., Thank you for your positive feedback regarding your recent stay. We appreciate your constructive feedback about the air conditioning. Please be assured that we uphold high standards for our facilities and will look into the matter further to enhance our guests' experience. Sincerely, Shan Ravendran General Manager

Customer review rating 5.0/5

Sh N. H. B. W. H. Business - Confirmed reviews ALL

Dear Sh N. H. B. W. H., Thank you for your kind words regarding your stay with us. We are delighted to hear that you found our accommodations comfortable and our staff courteous. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Customer review rating 4.0/5

Adryan W. B. C. Couples - Confirmed reviews ALL

The stay was good, only complain that I have is the aircon wasn’t cold enough. I called and made a complaint, the filter was cleaned but no difference was noticed

Customer review rating 5.0/5

Sh N. H. B. W. H. Business - Confirmed reviews ALL

Comfortable stay & the crew were fabulously kind. Thank you.

Customer review rating 4.5/5

Norhayaa I. B. A. H. Couples - Confirmed reviews ALL

Everything gave me a satisfaction with a good service and hospitality given

Dear Norhayaa I. B. A. H., Thank you for your kind words regarding your recent stay. We are delighted to hear that our service and hospitality met your expectations. It is our aim to provide a satisfying experience for all our guests. Sincerely, Shan Ravendran General Manager

Customer review rating 5.0/5

Chung L. C. Business - Confirmed reviews ALL

Glad to be served like VIP with complimentary room upgrade with FOC breakfast and other amenities. Complimentary drinks from the mini bar and all coffee/tea.

Dear Chung L. C., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the strategic location, complimentary upgrades, and amenities provided during your visit. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Noor A. I. B. A. Business - Confirmed reviews ALL

The room looks vibrant even though i feel awkward the toilet is together with wardrobe but it is good place. I stay in Privilege Room.

Dear Noor A. I. B. A., Thank you for your kind words regarding your recent stay at Mercure Miri City Centre. We are delighted to hear that you enjoyed the vibrant atmosphere of your Privilege Room. Your feedback about the layout will be noted for future considerations. Regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Pravin M. Business - Confirmed reviews ALL

Good location at Miri centre. Walkable to many good restaurants nearby. Room comfortable

Dear Pravin M., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated our convenient location as well as the comfort of your room. It is our pleasure to provide a pleasant experience for our guests. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Vivishir G. Business - Confirmed reviews ALL

enjoyable and amazing

Dear Vivishir G., Thank you for your kind words. We are delighted to hear that you found your stay excellent and enjoyable. Your satisfaction is our priority, and we hope to welcome you back soon for another amazing experience. Best regards, Shan Ravendran General Manager

Customer review rating 4.0/5

Elvi A. B. T. Families - Confirmed reviews ALL

I am very satisfied. The room is very clean and comfortable. For sure, will be back and stay in the hotel again!

Dear Elvi A. B. T., Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and the room clean. It is always a pleasure to welcome back satisfied guests. Regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Siti N. B. M. Business - Confirmed reviews ALL

The staffs are very helpful, friendly and accommodating. It was a lovely experience! Love the staffs from the Rooftop restaurant, especially the girls! They are so lovely!

Dear Siti N. b. M., Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you found our staff to be helpful and friendly, and that your experience at our Rooftop restaurant was enjoyable. Your feedback motivates us to continue providing excellent service. Best regards, Shan Ravendran General Manager

Customer review rating 4.5/5

Augustine S. A. J. Business - Confirmed reviews ALL

My stay at Mercure Miri was short, but experiencing the genuine hospitality from my own people made it truly special. As a very loyal member of the Accor Group, I have experienced hospitality in many parts of Europe, but nothing quite compares to the warmth and sincerity of Sarawakian hospitality. There is something truly special about the way Sarawakians make you feel welcomed and at home. You have certainly captured my heart, and for that reason, I will definitely choose to stay at your hotel again whenever I return home to Sarawak. A special thank you to Ms. Shelly, the receptionist (I sincerely apologise if I have remembered her name incorrectly), for her warm and welcoming service. Merci beaucoup, and thank you for making my short stay feel like home. ❤️

Customer review rating 4.5/5

Tang C. W. Business - Confirmed reviews ALL

interior design nice & comfort.

Dear Tang C. W., Thank you for your positive feedback regarding our interior design and comfort. We are pleased to hear that you enjoyed your stay and appreciate your kind words. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Dolly M. Families - Confirmed reviews ALL

Had a good weekend stay. Check-in was smooth, the ro was comfortable. Definitely happy to come back again.

Dear Dolly M., Thank you for your positive feedback. We are delighted to hear that you enjoyed a comfortable stay and that your check-in experience was smooth. It is our pleasure to provide a welcoming environment, and we look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Nur A. B. S. Business - Confirmed reviews ALL

I love the room deco. Even the toilet is cozy. I'm so satisfied with things provided inside the room, including complimentary drinks. I think breakfast can be upgraded. And I would like to smell room fragrance outside the room too because it's good for mood boosting; because I love to smell room fragrance at the lobby. The staffs are friendly and helpful. The lobby is also nice to do a writing work. As the illustrator, I really like the art on the wall. By the way, thank you for free tasty gelato!

Dear Nur A. b. S., Thank you for your delightful feedback regarding your recent stay at Mercure Miri City Centre. We are pleased to hear that you enjoyed the room decor and found the ambiance cozy, as well as appreciated the 3M water filter provided in your room. Your suggestions regarding breakfast enhancements andyour suggestion have been noted. Thank you for choosing us, and we look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Mona A. Business - Confirmed reviews ALL

very beautiful and nice hotel located at the centre of the city

Dear Mona A., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you found our location convenient and enjoyed the comfort of your accommodations. Your positive feedback is greatly appreciated. Sincerely, Shan Ravendran General Manager

Customer review rating 4.5/5

Chan S. S. Couples - Confirmed reviews ALL

The staffs are very friendly and the staying experience are great. Ideal location.

Dear Chan S. S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our staff to be friendly and enjoyed our ideal location. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Customer review rating 5.0/5

Mohammad B. C. R. Business - Confirmed reviews ALL

Friendly and clean

Dear Mohammad B. C. R., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your experience comfortable and appreciated our team's friendliness and the cleanliness of our hotel. Best regards, Shan Ravendran General Manager

Customer review rating 4.5/5

Hii K. Y. Couples - Confirmed reviews ALL

We have a. Overnight stay in Mecure hotel recently, the hotel is well located within the city area, there are eateries and shopping centre all within walking distance. The room are small but comfortable, parking is mechanical but there is staff to guide you and was not a problem with us. The pool Is currently under renovation but this is reflected in the lower room price (compare to Pullman Hotel) so that is fine with us. I would recommend this hotel.

Dear K. Y., Thank you for sharing your positive experience at Mercure Miri City Centre. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. It is great to know that our staff was able to assist you with the parking arrangements during your stay. We appreciate your understanding regarding the ongoing renovation of our pool and are glad that you found our pricing to reflect this. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Customer review rating 4.0/5

Jellferlyne J. Solo - Confirmed reviews ALL

Good. I had a pleasant stay.

Dear Jellferlyne J., Thank you for your kind feedback. We are delighted to hear that you had a comfortable and pleasant stay at our hotel. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Sincerely, Shan Ravendran General Manager

Customer review rating 4.0/5

Khairul A. R. H. Families - Confirmed reviews ALL

All went well. Friendly staff, clean room and good breakfast.

Dear Khairul A. R. H., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our friendly staff, clean accommodations, and breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Shan Ravendran General Manager

Other web-users rate our hotel

  • 734 reviews 9/10 Location
  • 1,117 reviews 7.9/10 Room
  • 1,031 reviews 9.4/10 Service
  • 27 reviews 8.7/10 WiFi
  • 575 reviews 8.7/10 Cleanliness
  • 480 reviews 5.4/10 Comfort
  • 405 reviews 9.4/10 Vibe
  • 391 reviews 8.4/10 Food

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Our other establishments nearby

Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.4/5 (3174 reviews)

At 448 m

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