Pullman Miri Waterfront

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Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.4/5 1,363 reviews

ALLSAFE approved hotel

Pullman Miri Waterfront
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Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

Each room features 1 King Bed or 2 Single beds, a 42" TV, minibar, in-room safe, shower and bathtub. 1 Extra Bed is available on demand. 100% non smoking guestroom

Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

Fax: +60 85-323 999

  • By plane

    MIRI AIRPORT At 11.27km / 7 miles

GPS:4.398145, 113.985265

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews for
Pullman Miri Waterfront

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,363 reviews

TripAdvisor Rating  4.0/5  560 reviews

Awesome for Family Staycation

TripAdvisor rating 5.0/5

Nomyni Y TripAdvisor review

Everything nice and amazing.. From the parking site, during check-in, huge lobby area, good swimming pool with jacuzzi and definitely the room with great scenery. Surely will repeat again. My son love this hotel.

Dear Nomyni Thank you for the great review, Nomyni! We’re so happy you loved your experience at Pullman Miri Waterfront. We’d love to continue providing great service to awesome customers like you. Thanks again! Yours sincerely, Lilian Guest Experience Manager

Business and leisure

TripAdvisor rating 4.0/5

heAFIR TripAdvisor review

Beautiful sea view and spacious room. I like the wall for the wardrobe and tv. The le cafe at the lobby has some good variety for pastries. The swimming pool is nice with a view. Some areas to improve are; the toilet floor at 2005 water ponding; the baby cot with deflated mattress (doubled up after calling); room was not properly cleaned as above the aircon panel and electrical panel with some dust. I would stay here again in future.

Dear heAFIR Thank you for your feedback. We will use your feedback for future improvement. Do let us know if there is anything else we need to know to improve this area of concern. Our Housekeeping Team has been briefed regarding the urgency on handling guests' request and ensure that everyone is on the same page to assure that each room is just as spotless as the next. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Lilian Guest Experience Manager

amazing stay

Customer review rating 5.0/5

Rudy I. Business - Confirmed reviews ALL

2nd time back to Pullman Miri, and it still amaze me. good stay and well located. next time see you again Pullman Miri.

Dear Logein M., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Guest Experience Manager

Quick business stay

Customer review rating 5.0/5

Norman Business - Confirmed reviews ALL

I can focus on my task at hand, not my stay.

Dear Norman J., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Guest Experience Manager

Great stay

Customer review rating 4.5/5

Rizal S. Business - Confirmed reviews ALL

Booked a room with cityview and was given room with river and seaview. I think that is the best experience ever.

Dear Mohamad S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Guest Experience Manager

Good accomodation

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

kindly improve your surrounding condition such as the odors of the room. i have check in around 11 am, maybe the rush to clean the room is limited. hoping next time will be upgrade.

Dear Dayang Joanita Azizah A., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Guest Experience Manager

Well located

Customer review rating 3.0/5

Elijah Business - Confirmed reviews ALL

Not follow as per booking plus not proper clean up the room with sticky flour

Dear Elijah D., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Guest Experience Manager

Strategic location

Customer review rating 4.0/5

Terrence Business - Confirmed reviews ALL

The hotel is located in strategic location.

Dear Cheng Horng C., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Points will be awarded for Qualifying Stays booked through our central reservation offices, web sites, or directly at the hotel. Booking through online travel agencies (OTAs) is considered an “ineligible rate” We have resend activation email to you. Kindly validate your loyalty card to earn points. Can we have your contact number to update in your Guest Profile? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Guest Experience Manager

yes it well located and good stay

Customer review rating 4.5/5

Sofri T. Business - Confirmed reviews ALL

best view from my room and delicious food

Dear Sofrit t., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Guest Experience Manager

Overall very satisfied with the stay.

Customer review rating 4.5/5

Susan W. Business - Confirmed reviews ALL

The room is big and have enough space to relax. The location is good as many restaurant nearby.

Dear Sze San W., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Guest Experience Manager

Bad lightings especially toilet one

Customer review rating 1.0/5

St Business - Confirmed reviews ALL

Stayed At executive floor but the room was totally uncomfortable.

Dear Sharon T., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Guest Experience Manager

good stay

Customer review rating 4.5/5

Muhammad A. Business - Confirmed reviews ALL

Overall during stay, all staff are very friendly and so helpful. my room also in very satisfied condition but less comfortable on pillow. i hope this comment can help your hotel to improve on bed pillow.

Dear Muhammad A. M., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You may request to change pillows from our Housekeeping Team. I've added a note in your Guest Profile to put in soft pillows for you the next time you check in. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Guest Experience Manager

Nice view and Well Located

Customer review rating 4.0/5

Jakaria B. R. Business - Confirmed reviews ALL

Located at city centre and reasonable price.

Dear Jakaria R., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Guest Experience Manager

Customer review rating 1.5/5

A K. K. A. Business - Confirmed reviews ALL

Used towels not removed Bed done messy

Dear A Kamalakumaran K A., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Guest Experience Manager

Very welcoming stay

Customer review rating 4.5/5

Hairul Business - Confirmed reviews ALL

I am very well satisfied with the experience.The staff welcomed me with superb experienced after a while after the pandemic! Pullman Miri never dissapoint!

Dear Mohd Hairul Adhan R., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Guest Experience Manager

World Class and Good stay hotel

Customer review rating 5.0/5

T. L. L. Business - Confirmed reviews ALL

Very friendly staff at the front and counter. The room very clean, comfortable, view very beautiful. and I really like the design and paint color of the room, it give me very warm welcoming to stay in the hotel. Still many area that i not yet explore in the hotel such as spa, in room dining, bar, swimming pools etc.

Dear L. Ling T., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lilian Guest Experience Manager

Nice river/sea view

Customer review rating 4.0/5

Hana Business - Confirmed reviews ALL

I'm glad to have stayed in Pullman Miri for my Business trip. Anyway, I did asked the front-desk to update my Accor membership number so that I receive the point for my stay but it was not done until today. I hope you can assist me with this. My Accor membership number : 30…380E 5. I was staying in Pullman on 24-26 Feb 2022 at room 2105. Please assist to register my stay in my Accor account.

Dear Hana Maslinda M., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have updated your membership status in the system and Ms Elizabeth has manually credited your points. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lilian Guest Experience Manager

Pleasant stay with gorgeous views

TripAdvisor rating 5.0/5

nuraidaf2016 Business - TripAdvisor review

Good location.. the service was great .. room was clean and comfortable. Bathroom could be a bit cleaner , some black spot on the walls in the shower area . Otherwise the bed was very comfortable, and amenities well maintained.

Dear nuraidaf2016 Thank you for your review and for choosing our hotel. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Our Housekeeping Team has been briefed regarding the urgency on handling guests' request and ensure that everyone is on the same page to assure that each room is just as spotless as the next. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Guest Experience Manager

HIghly recommended

TripAdvisor rating 5.0/5

ammilarinazreen Business - TripAdvisor review

One of my favourite hotels in Miri. Spacious and comfortable rooms. Great service by friendly and helpful staffs. Breakfast is excellent. Lastly, don't forget to join the All Accor membership to enjoy the benefits.

Dear ammilarinazreen, Thank you for taking the time to leave us such a beautiful review. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently, please do come again. Yours sincerely, Guest Experience Manager

Big comfortable room

TripAdvisor rating 5.0/5

Melvic K Business - TripAdvisor review

The hotel management has made a great effort to follow the SOP in this new norm to ensure the guest stay is pleasant. Temperature scanning is done at entry point and all staff wear face mask. All guest is require to wear a plastic glove while dining in the Kitchen. Overall, it is a good hotel to stay in.

Dear Melvic Thank you for your review and for choosing our hotel. We really appreciate you being a loyal customer and helping to share the word about us. We do take pride in catering to our guests' needs the best way we can. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Yours sincerely, Guest Experience Manager

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