Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.4/5 3,262 reviews

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Pullman Miri Waterfront - Image 1
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Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malaysia

Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

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Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Telephone
Fax +60 85-323 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,262 reviews

TripAdvisor Rating  3.9/5  641 reviews

Customer review rating 5.0/5

Kok W. D. L. Couples - Confirmed reviews ALL

Awesome people, awesome stay! Best hotel sleep in my life ，i really hope you guys can gift me / sell me one of your big square pillows! I will forever patroNize Pullman miri when I'm there!

Dear Kok W. D. L., Thank you for your kind words regarding your recent stay at Pullman Miri Waterfront. We are delighted to hear that you enjoyed a wonderful night's sleep. While we appreciate your interest in our pillows, we do not offer them for sale. We look forward to welcoming you back in the future. Jean Wong, Guest Experience Manager.

Customer review rating 4.0/5

Afifah A. M. Business - Confirmed reviews ALL

Overall, my stay was good. However, I noticed some inconsistencies compared to my first stay. During my first stay, the room was fully equipped. On my second stay, there was no bathrobe in my room, while my colleague’s room did not have a hair dryer but did include a bathrobe. Additionally, the sink drained very slowly, which caused it to become clogged. Other than that, I received a sea-view room which was very nice and the hotel’s location is also very strategic.

Dear Afifah A. M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the sea-view room and found our location to be convenient. However, I regret to learn about the inconsistencies you experienced with room amenities and the slow-draining sink. We strive to maintain a high standard of service and your comments regarding the missing bathrobe and hair dryer have been noted. We appreciate your understanding and hope to provide a more seamless experience during your next visit. Thank you once again for your valuable input. Jean Wong, Guest Experience Manager.

Customer review rating 1.5/5

Elizaberth I. Business - Confirmed reviews ALL

Dirty bedsheet, wet floor, dusty chair. Housekeeping was informed to clean the floor and change the bedsheets, but there has been no response.

Dear Elizaberth I., Thank you for your feedback. I sincerely apologize for the condition of your room and the lack of timely response from our housekeeping team. Your comments are invaluable, and I assure you that we will reinforce our cleaning protocols to enhance our guests' experience. Jean Wong, Guest Experience Manager.

Customer review rating 4.5/5

Jazman M. Business - Confirmed reviews ALL

nice and tidy room

Dear Jazman M., Thank you for your positive feedback regarding the comfort and cleanliness of your room. We are delighted to hear that you enjoyed your stay at Pullman Miri Waterfront. Jean Wong, Guest Experience Manager.

Customer review rating 3.5/5

Ameeruddin M. Solo - Confirmed reviews ALL

Gloomy room due to inadequate lighting, breakfast was normal, nothing special. Asked if there was any cloth bag for me to carry my things later on during check out from the reception, immediately said none was available without even checking.

Dear Ameeruddin M., Thank you for sharing your feedback regarding your recent stay. I regret that the lighting in your room did not meet your expectations and that our breakfast offerings were not memorable. Additionally, I apologize for the response you received regarding the availability of a cloth bag, as our team strives to assist guests. Jean Wong, Guest Experience Manager.

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Other web-users rate our hotel

  • 1,226 reviews 9.6/10 Location
  • 3,331 reviews 7.2/10 Room
  • 2,126 reviews 8/10 Service
  • 66 reviews 8.4/10 WiFi
  • 1,598 reviews 7.9/10 Comfort
  • 1,426 reviews 4.9/10 Cleanliness
  • 810 reviews 8.2/10 Breakfast
  • 794 reviews 7.2/10 Amenities

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Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 (2341 reviews)

At 448 m

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.