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Pullman Miri Waterfront Hotel 5 stars

Customer review rating 4.3/5 7,917 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Miri Waterfront
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+ 24 Services
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Room 1

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Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Boat excursions
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront
Commercial Centre
Sarawak
98000
miri
malaysia

Tel: +6085323888

Fax: (+60)85/323999

Check-in from 14h00

Check out up to 12h00

  • By plane

    MIRI AIRPORT At 11.27km / 7 miles

GPS :4.398145, 113.985265

Our accommodation(s)

Each room features 1 King Bed or 2 Single beds, a 42" TV, minibar, in-room safe, shower and bathtub. 1 Extra Bed is available on demand. 100% non smoking guestroom

SUPERIOR ROOM, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Ironing board and flat-iron
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 2 Single Size Beds, Sea View

  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE EXECUTIVE ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE EXECUTIVE ROOM, 2 Single Size Beds, Sea View

  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

PREMIUM DELUXE, Lounge Access, 2 Single Beds

  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

PULLMAN KITCHEN

Type of cuisine: International

Pullman Kitchen features a modern open kitchen setup with separate dining rooms available for private parties. It serves international buffet and ala carte dishes in a sophisticated atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DINING ROOM

Type of cuisine: International

An extension of Pullman Kitchen, Tree Tops Terrace provides a casual dining ambience and serves a wide selection of freshly made sandwiches and local favorites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CAFE

Type of cuisine: Cafe

A delightful space which caters to your sweet tooth and provides a cosy venue for light refreshments or afternoon tea. Serves a wide selection of freshly made sandwiches and local favourites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOL BAR

Non contractual photo

Our Pool Bar on Level 7 faces the Infinity Pool and has spectacular views of the sunset over the South China Sea. It serves light snacks and a wide choice of beverages. Ideal place to chill out after a workout or a spa treatment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,100 m²

  • Maximum capacity: 1200 people

  • Maximum banquet capacity: 900 people

Find out more

Our guest reviews for
Pullman Miri Waterfront

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,917 reviews

tripadvisor

TripAdvisor Rating 4.0/5

550 reviews

Well located

Customer review rating 4.3/5

Anonymous Business - 16/01/2021 Confirmed reviews ALL

Overall a good stay. However, could improve in internet/wifi connectivity. Experienced intermittent connection throughout my stay which affected not only mobile devices (laptop, phone) but also television connection as well.

Dear Muhammad Fauzan I., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. There’s nothing worse than sitting in a hotel room and watching an internet icon spin on a device. We always aim to deliver a great experience. We are gutted when we miss the mark! We're actively in contact with our vendor and our technical team to continually monitors and optimizes the service for optimal performance and minimal interruption. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

well located and good stay

Customer review rating 4.3/5

Mdm W. Families - 14/01/2021 Confirmed reviews ALL

I like the Lounge at night. it's so open and easy to access. all family enjoyed karaoke and rilex at the lounge. tqsm for ur services!

Dear Sony J., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

well located

Customer review rating 4.3/5

Syukri Families - 14/01/2021 Confirmed reviews ALL

nice view from room, breakfast need to improve and provide some local food ( local kuih) + nasi lemak. Other than that, service Good.

Dear Syukri M., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We're sorry to hear you were disappointed with breakfast. Our Chef is actively upgrading the Buffet breakfast. As for our Housekeeping Team the best way of going about this is through ongoing training; helps ensure that everyone is on the same page to assure that each room is just as spotless as the next. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yours sincerely, Guest Experience Manager

Enjoyable short stay

Customer review rating 4.3/5

Aida Business - 13/01/2021 Confirmed reviews ALL

Hotel was clean , with the all safe label for all rooms . Location is nice with a view of the river

Dear Nur Aida F., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager
Customer review rating 4.3/5

Mohd Z. Y. Solo - 13/01/2021 Confirmed reviews ALL

satisfied

Dear Mohd Zamri Y., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

A good stay

Customer review rating 4.3/5

Anonymous Business - 12/01/2021 Confirmed reviews ALL

The staff are very nice and friendly. The safety and cleanliness of the hotel area are well taken care off. Guess are provided with gloves and hand sanitizer are ready at the main entrance as well as entrance to event hall.

Dear Aurelie Ducle C., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Best overall in Town

Customer review rating 4.3/5

Vincent Couples - 12/01/2021 Confirmed reviews ALL

Most convenience, best view and staff are freindly and helpfull. Notably Andy .

Dear Vincent S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Awesome seaview room.

Customer review rating 4.3/5

A'mj Families - 12/01/2021 Confirmed reviews ALL

Had a great & relaxing stay at this hotel, the seaview is to kill for. The pool & gym facility are well kept.

Dear Abdul Mujib J., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Well located

Customer review rating 4.3/5

L. T. W. Business - 11/01/2021 Confirmed reviews ALL

Gym and pool was good

Dear Simon Ting W. L., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Good stay with a bit of offenses

Customer review rating 4.3/5

Nur Families - 11/01/2021 Confirmed reviews ALL

I have stayed at a few hotels in Miri. At first, I thought this will definitely be on the top of the list among the hotel i’ve ever been. Great location, gorgeous building, and it only gets more breathtaking when you walk in the hotel room. On the other perspective, both of restaurant on the lobby floor should be spectacular in reality, it is totally unfriendly (mostly the staff)

Dear Nur Izzah Z., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Well located

Customer review rating 4.3/5

Mohamad N. B. M. Families - 10/01/2021 Confirmed reviews ALL

Excellent

Dear Mohamad Noor M., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Pleasant Stay

Customer review rating 4.3/5

Safry A. Friends - 09/01/2021 Confirmed reviews ALL

Good location, surrounded by eateries, banks. Miri Times Square is just few minutes walking from the hotel. Great service by the staffs. Smooth check in and check out.

Dear Mohamad Safry A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Warm welcome by Pullman staff

Customer review rating 4.3/5

Muhd F. Families - 08/01/2021 Confirmed reviews ALL

Good customer service by Mr. Mahadir. Very friendly and helpful. My family enjoy the evening dinner during the night year eve. Room service is tip-top.

Dear Muhammad F. Citron A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.3/5

C. K. K. Families - 08/01/2021 Confirmed reviews ALL

Clean and safety

Dear Kho k. C., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

bad service

Customer review rating 4.3/5

Probably O. O. T. W. H. S. E. Families - 07/01/2021 Confirmed reviews ALL

probably one of the worst hotel stay e.. arrived almost 4pm. room not ready yet. once at room, requested sejadah, rcvd only at about 6pm. bath tub drain control valve, rosak. reported, and informed by technician, the cable parted. requested for late check out (2pm), but only can give up to 1pm, despite of late check in on the previous day. requested for baby cot, but then.. no response. and not send to the room.

Dear Mohammad Hisyam S., Thank you for taking the time to tell us about your e. at the Pullman Miri Waterfront. I am sorry that your e. did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service e. for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems to Housekeeping Team regarding the urgency on handling guests' request. We have added a note in your guest profile to an upgrade to a higher room category without additional costs. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest e. Manager

Big comfortable room

TripAdvisor rating 4.0/5

Melvic K Business - 07/01/2021 TripAdvisor review

The hotel management has made a great effort to follow the SOP in this new norm to ensure the guest stay is pleasant. Temperature scanning is done at entry point and all staff wear face mask. All guest is require to wear a plastic glove while dining in the Kitchen. Overall, it is a good hotel to stay in.

Dear Melvic Thank you for your review and for choosing our hotel. We really appreciate you being a loyal customer and helping to share the word about us. We do take pride in catering to our guests' needs the best way we can. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have. Yours sincerely, Guest Experience Manager

Good stay

Customer review rating 4.3/5

Cristie Families - 06/01/2021 Confirmed reviews ALL

Nice rooms, highly recommended!

Dear Cristie Sophie S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Sea view.

Customer review rating 4.3/5

Andrew W. N. Business - 06/01/2021 Confirmed reviews ALL

So far so good except one i would yo comment that is hotel room booking. All the rest is well organised.

Dear Andrew Wayhine N., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations especially on Room service and Sea view room; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager
Customer review rating 4.3/5

Reena Solo - 06/01/2021 Confirmed reviews ALL

Pullman always be the best place

Dear Serina S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.3/5

B. A. Families - 04/01/2021 Confirmed reviews ALL

It was pleasant and we left feeling happy and hope to stay with you again in future.

Dear A. B., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Our most recent 20 reviews

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