Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.4/5 3,284 reviews

Pullman Miri Waterfront - Image 1
Pullman Miri Waterfront - Image 2
Pullman Miri Waterfront - Image 3
Pullman Miri Waterfront - Image 4

Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,284 reviews

TripAdvisor Rating  3.9/5  644 reviews

Customer review rating 2.5/5

Nur A. Business - Confirmed reviews ALL

torn towels/ towels with holes , empty bottle for lotion / no replenishment being made , the floor quite sticky and the bathroom itself not quite clean overall

Dear Nur A., Thank you for bringing these significant issues to our attention. We sincerely apologize for the unacceptable condition of the towels, the lack of amenity replenishment, and the overall cleanliness of the bathroom and floor. This falls far below our standards for hygiene and guest comfort. We have addressed this immediately with our housekeeping team for a thorough recleaning of the room and a review of our stocking and inspection protocols. We hope for the opportunity to welcome you back for a stay that is impeccably clean and fully equipped. Sincerely, Jean Wong, Guest Experience Manager.

Customer review rating 4.5/5

Mustaza M. Business - Confirmed reviews ALL

Great

Dear Mustaza M., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Wong, Guest Experience Manager.

Customer review rating 4.0/5

Michielle C. Couples - Confirmed reviews ALL

It was great and the service was excellent. However, we noticed that the wall behind the bed was a bit dusty.

Dear Michielle C., Thank you for your wonderful feedback! We are delighted to hear that your stay was great and the service excellent. We sincerely apologize for the oversight with the dust behind the bed. This has been addressed with our housekeeping team to reinforce our detailed cleaning standards. We look forward to welcoming you back for another excellent and spotless stay. Sincerely, Jean Wong, Guest Experience Manager.

Customer review rating 3.5/5

Tuah S. Business - Confirmed reviews ALL

Except room is noisy sound of door closing or mechanical movements, steps from above especially after midnight

Dear Tuah S., Thank you for your feedback. We sincerely apologize for the sleep disturbance caused by noise from doors, mechanical movements, and footsteps, especially after midnight. This is not the restful experience you deserve. We have reported this to our front office and engineering teams to investigate the source and to review our soundproofing and guest courtesy protocols. We hope to welcome you back for a much quieter and more peaceful stay. Sincerely, Jean Wong, Guest Experience Manager.

Customer review rating 5.0/5

Lim H. P. Business - Confirmed reviews ALL

It’s my return & return stay at yr hotel, very impressed with the kind gesture provided, from security staffs who attended to my colleague’s car till check-in, very smooth check out as well.

Dear Lim H. P., Thank you for your heartfelt and wonderful feedback. We are truly touched to hear about the kind gesture from our front desk lady, and we are delighted that our security and check-out teams also contributed to your smooth and impressive stay. It is thoughtful actions like these that define genuine hospitality, and we are very proud of our team. We will be sure to recognize the individuals involved for their exceptional service. We are honored by your return stays and look forward to welcoming you back for another experience filled with thoughtful care. Sincerely, Jean Wong, Guest Experience Manager.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,223 reviews 9.6/10 Location
  • 3,306 reviews 7.1/10 Room
  • 2,107 reviews 8/10 Service
  • 63 reviews 8.6/10 WiFi
  • 1,597 reviews 7.8/10 Comfort
  • 1,426 reviews 4.7/10 Cleanliness
  • 805 reviews 8.2/10 Breakfast
  • 804 reviews 7.2/10 Amenities

Powered by Trustyou

Our other establishments nearby

Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 (2292 reviews)

At 448 m

See the hotel
All our hotels in Miri