Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.3/5 3,167 reviews

Pullman Miri Waterfront - Image 1
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Pullman Miri Waterfront - Image 4

Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

Book this hotel
Room 1

Your shared base for collaboration. This 48 sqm twin room for colleagues offers a functional, tech-ready retreat with city views, free Wi-Fi & an in-room safe. Energizes teamwork by day and provides a calm reset by night.

  • Views:

    City View

Max. number of persons
3
Area
From 48 m² / 516 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 48 m² / 516 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View

Your front-row seat to the South China Sea. This 48 sqm sanctuary offers the reliable amenities an O&G professional needs with the serene, horizon-line recovery they deserve, featuring a bathtub & shower.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 48 m² / 516 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Trouser press
  • Turn Down Services
  • Vacuum cleaner

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

A shared stage for oceanic inspiration. This 48 sqm twin room, pairs spacious comfort with direct sea vistas, a mini-bar, and a 42" TV. The ideal setting for two professionals to connect productivity with seaside calm.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 48 m² / 516 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Your intelligent stage for extended projects. This 48 sqm suite with a separate lounge offers panoramic sea views. A landmark, non-smoking space for decisive meetings or premium family moments, featuring a mini-bar & safe.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 48 m² / 516 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Command space, scenery, and outcomes. This 48 sqm twin suite on executive floors intelligently zones living areas. The premium, non-smoking environment for project teams, complete with free Wi-Fi & a 42" TV.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 48 m² / 516 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Designed for the discerning traveler, this 64 sqm haven offers sprawling views of Miri's vibrant heart. The generous layout provides the perfect setting to enjoy a private dinner via room service while watching the sun set over the city.

Max. number of persons
3
Area
From 55 m² / 592 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • TV room service ordering
  • TV with on-screen billing info
  • 42'/107 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

A curated canvas for urban stories. This 92 sqm sanctuary with floor-to-ceiling windows frames Miri's skyline. An expansive, non-smoking platform for hosting gatherings or family adventures, featuring a separate living area.

  • Views:

    Ocean/Sea view

Max. number of persons
3
Area
From 92 m² / 990 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • TV room service ordering
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Cleaning kit
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Trouser press
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 328 rooms
  • 2 rooms for people with reduced mobility
  • 24 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Pressing
  • Dry cleaning / Ironing

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

4 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Breakfast à la carte Additional charge
  • Room service Additional charge

Business

8 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Services for children

  • Children''s TV Channels

Well-being

Infinity Pool

  • Outside
  • On site

Pullman Fitness

  • On site
  • On site
  • Enclosed outdoor parking
  • Private
  • 350 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 7 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Vehicles

  • Bus parking

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators

At The Chamber, we offer a refined epicurean journey where curated flavors and culinary finesse create the perfect backdrop for meaningful fellowship.

Transition from day to evening at Le Cafe. Watch the lobby light up at Pullman Miri Waterfront while enjoying a signature brew and a peaceful view of the city's riverside.

Pause your journey on the 24th floor. Sip premium coffee or tea against a cinematic backdrop of river and sea. Whether for work or a breather, our Executive Lounge is Miri's ultimate vantage point for the driven traveler.

DRINKING APE

Non contractual photo

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Musical Entertainment

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Unwind in style at the Drinking Ape, your social sanctuary for a relaxed drink and unexpected connections. A perfect place to unwind after a long day of work.

Satisfy your cravings anytime with our 24-hour Room Service Menu featuring Western and Asian favorites delivered straight to your room for a seamless dining experience

Infinity Pool with a spectacular view of the sun set at the South China Sea and an ideal venue to unwind after a workout.

Workout with a breathtaking view! Open 24/7 on the 7th floor, our gym features quality, modern equipment for a truly dynamic session. The perfect way to maintain your energy and feel at home while staying at Pullman Miri Waterfront.

Where your 'Forever' finds its foundation. From the sweeping horizons of our pool terrace to the gilded grandeur of our ballrooms, Pullman Miri Waterfront turns vows into legends. Your epic story starts here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,167 reviews

Customer review rating 4.5/5

Hasliza B. A. R. Business - Confirmed reviews ALL

Dear Hasliza B. A. R., Thank you for your detailed feedback. We're delighted to hear that you had a comfortable stay and enjoyed our strategic location, friendly receptionist, good breakfast spread, and spacious rooms. We also appreciate you recognizing our receptionist and bellman, even without remembering their names. We will be sure to share your kind words with our entire Front Office and Concierge teams. However, we sincerely apologize that the room was not very well-lit and that the TV did not work during the rain due to an Astro issue. Please rest assured that your comments have been shared with our Engineering team for review and improvement. We look forward to welcoming you back for a better experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 4.5/5

Amirul S. H. Couples - Confirmed reviews ALL

Dear Amirul S. H., Thank you for your wonderful feedback. We're delighted to hear that you had a nice and cozy first stay at Pullman Miri. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

Mohammad S. D. Business - Confirmed reviews ALL

Dear Mohammad S. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brenda Heu Guest Relation

Customer review rating 4.5/5

Mohamad D. C. A. Business - Confirmed reviews ALL

Dear Mohamad D. C. A., Thank you for your feedback. We're delighted to hear that you had a comfortable stay and enjoyed our convenient location. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

M. E. M. F. W. Business - Confirmed reviews ALL

Dear M. E. M. F. W., Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the complimentary room upgrade and had an excellent stay with us. We truly appreciate you acknowledging our team, even without noting down their names. We will be sure to share your kind words and appreciation with our entire staff. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Dear Hasliza B. A. R., Thank you for your detailed feedback. We're delighted to hear that you had a comfortable stay and enjoyed our strategic location, friendly receptionist, good breakfast spread, and spacious rooms. We also appreciate you recognizing our receptionist and bellman, even without remembering their names. We will be sure to share your kind words with our entire Front Office and Concierge teams. However, we sincerely apologize that the room was not very well-lit and that the TV did not work during the rain due to an Astro issue. Please rest assured that your comments have been shared with our Engineering team for review and improvement. We look forward to welcoming you back for a better experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 4.5/5

Amirul S. H. Couples - Confirmed reviews ALL

nice and cosy

Dear Amirul S. H., Thank you for your wonderful feedback. We're delighted to hear that you had a nice and cozy first stay at Pullman Miri. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

Mohammad S. D. Business - Confirmed reviews ALL

Awesome

Dear Mohammad S. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brenda Heu Guest Relation

Customer review rating 4.5/5

Mohamad D. C. A. Business - Confirmed reviews ALL

Convenient places

Dear Mohamad D. C. A., Thank you for your feedback. We're delighted to hear that you had a comfortable stay and enjoyed our convenient location. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

M. E. M. F. W. Business - Confirmed reviews ALL

I would like to thank Pullman Miri Waterfont for the free room upgrade, it was excellent!

Dear M. E. M. F. W., Thank you for your wonderful feedback. We're delighted to hear that you enjoyed the complimentary room upgrade and had an excellent stay with us. We truly appreciate you acknowledging our team, even without noting down their names. We will be sure to share your kind words and appreciation with our entire staff. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 4.5/5

Syilvia S. J. Business - Confirmed reviews ALL

Best location, with nice gym

Dear Syilvia S. J., Thank you for your feedback. We're delighted to hear that you had a comfortable stay and enjoyed our best location and nice gym. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 4.0/5

Satwant S. Business - Confirmed reviews ALL

I had a wonderful stay at the hotel. Room was clean with good amenities. Staff was courteous.

Dear Satwant S., Thank you for your wonderful feedback. We're delighted to hear that you had a wonderful stay and found our rooms clean, spacious, and good value for money. It's also great to know that our amenities and courteous staff contributed to your comfortable experience. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 1.5/5

Tan C. T. Business - Confirmed reviews ALL

Not very happy with my stayed for 2 nights. I don drink pipe water eventhough full treated. U don let your executive room guest drink that.

Dear Tan C. T., Thank you for your feedback. We sincerely apologize that your stay did not meet your expectations, particularly regarding the drinking water provided in your room. We understand your preference for bottled mineral water and respect your decision not to consume the filtered tap water, even though it is fully treated. Please rest assured that your comments have been shared with our management team for review and consideration. We hope to welcome you back for a much-improved experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 3.0/5

Gina M. Families - Confirmed reviews ALL

It was a decent stay although I think cleanliness could be improved :) Dining area (especially lower deck) was quite dusty/dirty and it felt like the furniture and floor hadn’t been cleaned in a long time Reception staff was very accommodating :)

Dear Gina M., Thank you for your feedback. We're glad to hear that you had a decent stay and found our reception staff very accommodating. However, we sincerely apologize for the cleanliness issues you encountered in the dining area, especially on the lower deck. It is unacceptable that the furniture and floor appeared not to have been cleaned in a long time. Please rest assured that your comments have been shared with our Housekeeping team for immediate corrective action. We appreciate your kind words about our reception team and hope to welcome you back for a much-improved experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 4.0/5

Kamaliah S. Friends - Confirmed reviews ALL

Great customer service, front desk employees were friendly, but I made a request weeks before my stay there to have a dessert or cake prepared before my check-in as a birthday surprise to my friend, I was even willing to pay, but I was informed during check-in that the cake was not in the room yet, and I can wait up to 30 mins just to get it ready, but I just wanted to check-in as I just had a long drive for hours. I would be willing to pay if it meant I can get the cake ready before we check-in to have a better surprise experience for my friend, and I even checked-in a bit late, almost an hour late, so I was surprised the cake was not ready yet. However, they upgraded our room (maybe to compensate, I'm not sure) so I was grateful. Also, this was my second stay at the hotel and I'm surprised to see there were so much wear and tear already in the room. The bathroom curtains were not clean as well.

Dear Kamaliah S., Thank you for your detailed feedback and for choosing to stay with us again. We truly appreciate your continued support. We're glad to hear that you found our front desk employees friendly and that you appreciated the room upgrade. We will be sure to share your kind words with them. However, we sincerely apologize that the birthday cake you had arranged weeks in advance was not ready upon your check-in, especially after your long drive and even with your late arrival. We completely understand how disappointing this must have been, as you had planned it as a special surprise for your friend. Your request should have been handled properly, and we regret that it was not. Please rest assured that this has been addressed with our Food & Beverage and Front Office teams to ensure better coordination for special requests in the future. We also apologize for the wear and tear you noticed in the room, as well as the cleanliness of the bathroom curtains. Your comments have been shared with our Engineering and Housekeeping teams for immediate review and corrective action. We truly value your feedback and hope to welcome you back for a much-improved experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 4.0/5

Gerard N. Solo - Confirmed reviews ALL

Wine in exec lounge is not great & many swimming lessons in pool.

Dear Gerard N., Thank you for your feedback. We're glad to hear that you had a relaxing stay with us. However, we sincerely apologize that the wine selection in the Executive Lounge did not meet your expectations, and that the swimming lessons in the pool affected your enjoyment. Please rest assured that your comments have been shared with our Food & Beverage and Recreation teams for review and improvement. We hope to welcome you back for a more enjoyable experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 4.0/5

Nurul H. M. H. F. Families - Confirmed reviews ALL

The place was comfortable, and we had a wonderful breakfast during our stay. The location was very convenient, and the room was clean, comfortable, and well-maintained. The breakfast offered a great variety of choices, and everything we tried was delicious. Overall, we had a pleasant and enjoyable s

Dear Nurul H. M. H. F., Thank you for your wonderful feedback. We're delighted to hear that you had a comfortable stay and enjoyed our clean, well-maintained rooms. It's great to know that you appreciated our convenient location and the great variety of delicious breakfast choices. We're so pleased that you had a pleasant and enjoyable stay overall. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 4.0/5

Noorul H. B. H. M. I. Families - Confirmed reviews ALL

Always a nice stay at Pullman Miri definitely my go-to hotel whenever Im in Miri. Very family- and child-friendly, with spacious and convenient parking. The location is great, the stay is comfortable, and everything is easy when travelling with the kids. Will definitely come back again.

Dear Noorul h. b. H. m. i., Thank you for your wonderful feedback and continued loyalty. We are truly honored to be your go-to hotel whenever you are in Miri. It's great to know that you find us family- and child-friendly, with spacious and convenient parking. We're delighted that our location, comfortable stay, and ease of travelling with kids make your visits enjoyable. We look forward to welcoming you and your family back again soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

Claudia S. L. Friends - Confirmed reviews ALL

The booking and check in process was smooth! We had a warm welcome and the room is very clean and tidy! Thank you for the warm welcome card and desserts❤️

Dear Claudia S. L., Thank you for your wonderful feedback. We're delighted to hear that you enjoyed our good location and that the booking and check-in process was smooth. It's great to know that you received a warm welcome and found your room very clean and tidy. We're so glad you appreciated the welcome card and desserts—it was our pleasure to add a special touch to your stay. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 3.0/5

Soo L. W. Families - Confirmed reviews ALL

Location hotel and hotel accommodation are good👍. But room cleaning service was very very poor. Never replaced some of the rooms necessarily and didn't clean our rooms floor on the second day of our accommodation. All of us included my relatives also found the room's cabinet never cleaned out fully dusty. And the floor when we checked in also not all had cleaned up too.

Dear Soo L. W., Thank you for your feedback. We're glad to hear that you enjoyed our location and hotel accommodations. However, we are deeply concerned and sincerely apologize for the very poor room cleaning service you experienced. We regret that essential items were not replenished, the floor was not cleaned on the second day, and the cabinet and floor were dusty upon check-in. This is certainly not the standard we strive for, and we understand your disappointment—especially as it affected your relatives as well. Please rest assured that your comments have been escalated to our Housekeeping team for immediate corrective action and retraining. We are reinforcing our cleaning and inspection procedures to ensure all rooms are thoroughly cleaned and properly prepared before guest arrival. We hope to welcome you back for a much-improved experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

Clariessa D. Business - Confirmed reviews ALL

all good

Dear Clariessa D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brenda Heu Guest Relation

Customer review rating 4.0/5

Aminudin A. R. Business - Confirmed reviews ALL

Overall, it is an excellent hotel but I did not have time to use all the facility. Downside: 1. I can hear all the noises coming from other rooms, people walking, showering etc. 2. No room service menu.

Dear Aminudin A. R., Thank you for your feedback. We're delighted to hear that you enjoyed our convenient location near your office and found our rooms big and comfortable. It's also great to know that you consider us an excellent hotel overall. However, we sincerely apologize for the noise disturbance from neighboring rooms and the corridor, which affected your comfort. We also regret that there was no room service menu available in your room. Please rest assured that your comments have been shared with our Engineering and Food & Beverage teams for immediate review and corrective action. We hope to welcome you back for a much-improved experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

Helena S. Business - Confirmed reviews ALL

Very happy with the room with its cleanness, quietness. I am very satisfied with what Pullman provides especially allowing me for the early check in when I arrived and getting sufficient rest.

Dear Helena S., Thank you for your continued loyalty over the past four years. We are truly honored that you always choose Pullman Miri as your priority whenever you visit or work in Miri. We are delighted to hear that you are very satisfied with our friendly front office staff and the team at the cafeteria, and that you appreciate the cleanliness and quietness of our rooms. It's also wonderful to know that our early check-in arrangement allowed you to get sufficient rest upon arrival. We truly appreciate you recognizing our front office and cafeteria teams. We will be sure to share your kind words with them personally. We look forward to welcoming you back for many more years to come! Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

Dyg B. A. G. Business - Confirmed reviews ALL

very good

Dear Dyg B. A. G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Brenda Heu Guest Relation

Customer review rating 4.5/5

Khidhir H. J. Couples - Confirmed reviews ALL

seamless experience, easy..

Dear khidhir h. j., Thank you for your wonderful feedback. We're delighted to hear that we are your go-to hotel and that you had a seamless and easy experience with us. We truly appreciate you recognizing our team for their warm and welcoming service. Your kind words mean a great deal to all of us, and we will be sure to share your appreciation with the entire team. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Other web-users rate our hotel

  • 1,081 reviews 9.6/10 Location
  • 2,971 reviews 6.9/10 Room
  • 1,879 reviews 8.1/10 Service
  • 49 reviews 9.3/10 WiFi
  • 1,465 reviews 7.7/10 Comfort
  • 1,339 reviews 4.7/10 Cleanliness
  • 657 reviews 8.4/10 Breakfast
  • 507 reviews 8.3/10 Vibe

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