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Pullman Miri Waterfront Hotel 5 stars

Customer review rating 4.3/5 7,713 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Miri Waterfront
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+ 24 Services
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Room 1

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Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Boat excursions
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront
Commercial Centre
Sarawak
98000
miri
malaysia

Tel: +6085323888

Fax: (+60)85/323999

Check-in from 14h00

Check out up to 12h00

  • By plane

    MIRI AIRPORT At 11.27km / 7 miles

GPS :4.398145, 113.985265

Our accommodation(s)

Each room features 1 King Bed or 2 Single beds, a 42" TV, minibar, in-room safe, shower and bathtub. 1 Extra Bed is available on demand. 100% non smoking guestroom

SUPERIOR ROOM, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Ironing board and flat-iron
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 2 Single Size Beds, Sea View

  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE EXECUTIVE ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE EXECUTIVE ROOM, 2 Single Size Beds, Sea View

  • Max. number of persons: 3
  • Area: From 48 m² / 517 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

PREMIUM DELUXE, Lounge Access, 2 Single Beds

  • Max. number of persons: 3
  • Area: From 55 m² / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

PULLMAN KITCHEN

Type of cuisine: International

Pullman Kitchen features a modern open kitchen setup with separate dining rooms available for private parties. It serves international buffet and ala carte dishes in a sophisticated atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DINING ROOM

Type of cuisine: International

An extension of Pullman Kitchen, Tree Tops Terrace provides a casual dining ambience and serves a wide selection of freshly made sandwiches and local favorites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CAFE

Type of cuisine: Cafe

A delightful space which caters to your sweet tooth and provides a cosy venue for light refreshments or afternoon tea. Serves a wide selection of freshly made sandwiches and local favourites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOL BAR

Non contractual photo

Our Pool Bar on Level 7 faces the Infinity Pool and has spectacular views of the sunset over the South China Sea. It serves light snacks and a wide choice of beverages. Ideal place to chill out after a workout or a spa treatment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,100 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 900 people

Find out more

Our guest reviews for
Pullman Miri Waterfront

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,713 reviews

tripadvisor

TripAdvisor Rating 4.0/5

546 reviews

Good Stay

Customer review rating 4.3/5

S. S. H. Couples - 25/10/2020 Confirmed reviews ALL

Nice stay here for one night as we having great night view and sea view from our room!

Dear Soon H. S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Nice place

Customer review rating 4.3/5

Mohd R. M. Solo - 25/10/2020 Confirmed reviews ALL

Good and clean

Dear Mohd Rofidi M. I., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Average

Customer review rating 4.3/5

Anonymous Business - 24/10/2020 Confirmed reviews ALL

Breakfast had limited choices and insufficient amount

Dear Hian Yan V., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.3/5

Muhammad D. A. Business - 23/10/2020 Confirmed reviews ALL

Best experience

Dear Muhammad Dino A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager
Customer review rating 4.3/5

Ravilakshmanan Business - 23/10/2020 Confirmed reviews ALL

Overall I am happy in staying in Pullman Hotel as my first choice always. However, my last 2 stay in your hotel I experienced the following which make me tensed. 1. I did make a call to reception from my room phone but no body attend the call on my few attamed. The same goes to house keeping I made several call no one picked my call. Finally I have use my handphone to call your general line and manage to talk to your staff. 2. The service of your entertainment outlet (Deja Vu) not to my expectation as the waiter not bother to follow up waited about half and hour and decided to leave the place. Even to do payment waited for so long.

Dear Ravichandren L., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

well location

Customer review rating 4.3/5

Nix Business - 22/10/2020 Confirmed reviews ALL

Overall stay ok but breakfast food quality getting very bad

Dear Yit Seng T., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Good Stay

Customer review rating 4.3/5

O. C. Y. Business - 21/10/2020 Confirmed reviews ALL

The room is extremely clean and tidy, the gym and pool are nice.

Dear Ching Y. O., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

It was all an all right stay.

Customer review rating 4.3/5

Yvonne Business - 20/10/2020 Confirmed reviews ALL

Cleanliness is of utmost importance to me - the bathroom floor was very slimy. The main power point where the desk is wasn't working either so I had to unplug the power point meant for the standing lamp to use when I was working at the desk. Without the lamp, it was rather dark to work at the desk in the late evening. I also didn't feel secure in terms of the new SOPs in light of the pandemic when using your elevator. There was an event held in your hotel during my stay. On my last day, more than 4 persons were squeezed into the elevator as we descended - I feel that perhaps you should have stronger enforcement for people to comply to your 4 persons in a elevator. No point to have it if its not enforced.

Dear Yvonne Lin Lin L., Thank you for taking the time to advise of your recent stay at Pullman Miri Waterfront. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. The safety and security of our guests is always our top priority, especially in the COVID era! We strongly recommend that guests always follow the SOPs provided by the Health Department and the state. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.3/5

Sylvia S. Families - 20/10/2020 Confirmed reviews ALL

Good stay and family friendly

Dear Sylvia Bunga S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Not representing the status of premium hotel

Customer review rating 4.3/5

Anonymous Business - 19/10/2020 Confirmed reviews ALL

1. There’s no welcoming drink 2. No variety of foods 3. There’s no tissues, cotton buds (which is common items) 4. Shower foam & shampoo (same with the one used by Inn)

Dear Abg Mohd Shukri A., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager

Comfortable and pleasant.

Customer review rating 4.3/5

Adline Business - 16/10/2020 Confirmed reviews ALL

Service was good especially upon check-in. Room was comfortable and clean.

Dear Adline S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.3/5

Yazid Couples - 15/10/2020 Confirmed reviews ALL

Interesting

Dear Yazid I., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Excellent location, beautiful view and honest staff.

Customer review rating 4.3/5

Md. A. A. Business - 15/10/2020 Confirmed reviews ALL

I'm most touched the honesty of the staff who found and returned my wallet which I accidentally left in one of their function rooms. Thank you so much!

Dear Mohamad Ariff Irwani A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

good stay

Customer review rating 4.3/5

T. L. Business - 13/10/2020 Confirmed reviews ALL

very good experience.

Dear L. T., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Great stay

Customer review rating 4.3/5

Daud Business - 13/10/2020 Confirmed reviews ALL

Very excellent & friendly staffs.

Dear Amin A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Nice room decor

Customer review rating 4.3/5

Muhammad S. Business - 13/10/2020 Confirmed reviews ALL

The room is clean and spacious. Only some consumable item such as soap, toothbrush, and etc is kinda old when i am check in. Overall i am satisfied.

Dear Muhammad S. A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.3/5

Nicholas J. Business - 12/10/2020 Confirmed reviews ALL

Very satisfying

Dear Nicholas J., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

View is breathtaking

Customer review rating 4.3/5

Sylmie Business - 12/10/2020 Confirmed reviews ALL

The bed and pillows is very comfortable, plus the view outside is so amazing.

Dear Sylmie A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Good stay, nice view

Customer review rating 4.3/5

Monna Friends - 12/10/2020 Confirmed reviews ALL

The room was clean, nice view as we choose sea view. Comfortable.

Dear Monna Z., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Good stay

Customer review rating 4.3/5

Anonymous Business - 11/10/2020 Confirmed reviews ALL

Excellent

Dear Mohd Effendi P., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager

Our most recent 20 reviews

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