Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.4/5 3,238 reviews

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Pullman Miri Waterfront - Image 1
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Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malaysia

Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

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Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Telephone
Fax +60 85-323 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,238 reviews

TripAdvisor Rating  3.9/5  641 reviews

Wonderful place to relax, unwind and enjoy a peaceful stay.

TripAdvisor rating 4.0/5

IsmaFaridIsmail TripAdvisor review

Review for Pullman Hotel Stay (3rd to 6th December 2025) We have stayed at Pullman Hotel countless times I cant even remember how many visits my wife and I have made. The hotel has always been amazing. Our kids love the swimming pool and it is truly a wonderful place to relax, unwind and enjoy a peaceful stay. However, during this visit, there was one issue. At our first check in, the baby cot we requested was not delivered as promised. We stayed for 3 nights, yet the baby cot never arrived. I would like to extend my appreciation to Izzad and Max for helping us carry our luggage to the lobby. Thank you for being such kind and amazing people. Until next time, Pullman Hotel Miri!

Dear IsmaFaridIsmail, Thank you for taking the time to share your review of your recent stay with us at Pullman Hotel Miri, from the 3rd to the 6th of December. First and foremost, it brings us immense joy to read that you and your family have chosen us as your preferred hotel "countless times," and that you consistently find our pool and environment wonderful for relaxation and family enjoyment. We are truly grateful for your longstanding loyalty and trust. However, please accept our most sincere apologies regarding the baby cot that was not delivered as promised. This is not reflective of our usual standards of service and reliability, especially for a valued repeat guest like yourself. We have already addressed this internally with our Housekeeping and Front Office teams to understand the breakdown in communication and to ensure it is not repeated. We deeply regret the inconvenience this caused you and your family during your stay. On a brighter note, we are delighted to hear your kind words for Izzad and Max. We are very proud to have such dedicated and caring individuals on our team, and we will be sure to share your compliments with them. They, and all of us, are motivated by our guests' happiness. Your feedback is crucial in helping us improve. We truly hope for the opportunity to welcome you and your family back, to provide you with the seamless and exceptional experience you have come to expect from us, and indeed deserve. Until next time, we remain at your service. Warm regards, Jean Wong, Guest Experience Manager

Customer review rating 4.0/5

Zamri B. S. Business - Confirmed reviews ALL

very relaxing and accomodating

Dear Zamri B. S., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our accommodations comfortable and convenient, contributing to a relaxing experience. For prayer mat, we provide upon request. Your satisfaction is our priority, and we look forward to welcoming you back. Jean Wong, Guest Experience Manager.

Customer review rating 3.5/5

Dayang M. A. I. Solo - Confirmed reviews ALL

Need improvement on the cleanliness. A lot of dust under the bed. I dropped something and had to get it from under the bed, then a big chunk of dust went into my nose and made me uncomfort for few hours. Then I placed my things on top of the minibar cupboard, lot of dust flew down from the cupboard. The dust may be not visible, but for a person with sensitive nose and for hygine, the room should be clear from heavy dust.

Dear Dayang M. A. I., Thank you for your feedback regarding your recent stay. I am pleased to hear that you had a good overall experience. However, I sincerely apologize for the cleanliness issues you encountered, particularly regarding the dust under the bed and on the minibar cupboard. We take hygiene very seriously, and I assure you that your comments will be shared with our housekeeping team to ensure our standards are upheld. Your comfort and well-being are of utmost importance to us, and we appreciate your valuable insights. Best regards, Jean Wong, Guest Experience Manager.

Customer review rating 5.0/5

Parusuraman S. Business - Confirmed reviews ALL

Very good

Dear Parusuraman S., Thank you for your kind feedback. We are delighted to hear that you had a very good experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Jean Wong, Guest Experience Manager.

Customer review rating 5.0/5

Shahrul R. Z. R. Business - Confirmed reviews ALL

big room with comfy bed. breakfast was great with varieties option

Dear Shahrul R. Z. R., Thank you for your kind words regarding our location, room comfort, and breakfast options. We are delighted to know that you enjoyed your stay and appreciate your positive feedback. We look forward to welcoming you back in the future. Jean Wong, Guest Experience Manager.

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Other web-users rate our hotel

  • 1,232 reviews 9.6/10 Location
  • 3,346 reviews 7.2/10 Room
  • 2,143 reviews 7.9/10 Service
  • 67 reviews 8.2/10 WiFi
  • 1,605 reviews 8/10 Comfort
  • 1,430 reviews 4.8/10 Cleanliness
  • 809 reviews 8.3/10 Breakfast
  • 792 reviews 7.3/10 Amenities

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Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 (2367 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.