Pullman Miri Waterfront Hotel 5 stars 
Customer review rating 4.3/5 
7,700 reviews
ALLSAFE approved hotel
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Hotel extras
Convenient access to Miri City Centre
Web corner and free Wi-Fi in the entire hotel
All rooms will offer an ocean or river view
Covered parking with 24/7 security
360 degrees breathtaking view of the city from The Executive Lounge on level 24.
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Pullman Miri Waterfront
Lot 1347 Miri Waterfront
Commercial Centre
Sarawak
98000
miri
malaysia
Check-in from 14h00
Check out up to 12h00
- By plane
MIRI AIRPORT At 11.27km / 7 miles
GPS :4.398145, 113.985265
Our accommodation(s)
Each room features 1 King Bed or 2 Single beds, a 42" TV, minibar, in-room safe, shower and bathtub. 1 Extra Bed is available on demand. 100% non smoking guestroom
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 8
Maximum size: 1,100 m²
Maximum capacity: 1,200 people
Maximum banquet capacity: 900 people
TripAdvisor Rating
545 reviews
It was all an all right stay.
Customer review rating 4.3/5
Yvonne Business - 20/10/2020 Confirmed reviews ALL
Cleanliness is of utmost importance to me - the bathroom floor was very slimy. The main power point where the desk is wasn't working either so I had to unplug the power point meant for the standing lamp to use when I was working at the desk. Without the lamp, it was rather dark to work at the desk in the late evening. I also didn't feel secure in terms of the new SOPs in light of the pandemic when using your elevator. There was an event held in your hotel during my stay. On my last day, more than 4 persons were squeezed into the elevator as we descended - I feel that perhaps you should have stronger enforcement for people to comply to your 4 persons in a elevator. No point to have it if its not enforced.
Dear Yvonne Lin Lin L., Thank you for taking the time to advise of your recent stay at Pullman Miri Waterfront. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was very disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. The safety and security of our guests is always our top priority, especially in the COVID era! We strongly recommend that guests always follow the SOPs provided by the Health Department and the state. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Guest Experience Manager
Good stay
Customer review rating 4.3/5
Sylvia S. Families - 20/10/2020 Confirmed reviews ALL
Good stay and family friendly
Dear Sylvia Bunga S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager
Not representing the status of premium hotel
Customer review rating 4.3/5
Anonymous Business - 19/10/2020 Confirmed reviews ALL
1. There’s no welcoming drink 2. No variety of foods 3. There’s no tissues, cotton buds (which is common items) 4. Shower foam & shampoo (same with the one used by Inn)
Dear Abg Mohd Shukri A., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager
Comfortable and pleasant.
Customer review rating 4.3/5
Adline Business - 16/10/2020 Confirmed reviews ALL
Service was good especially upon check-in. Room was comfortable and clean.
Dear Adline S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager
Good stay
Customer review rating 4.3/5
Yazid Couples - 15/10/2020 Confirmed reviews ALL
Interesting
Dear Yazid I., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Manager
Our most recent 20 reviews
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