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Pullman Miri Waterfront Hotel 5 stars

TripAdvisor rating 4.0/5 522 reviews
Pullman Miri Waterfront
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+ 24 Services
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Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Boat excursions
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront
Commercial Centre
Sarawak
98000
miri
malaysia

Tel: +6085323888

Fax: (+60)85/323999

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    MIRI AIRPORT At 11.27km / 7 miles

GPS :4.398145, 113.985265

Our accommodations

Each room features 1 King Bed or 2 Single beds, a 42" TV, minibar, in-room safe, shower and bathtub. 1 Extra Bed is available on demand. 100% non smoking guestroom

SUPERIOR ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 48m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Size Beds, City View

  • Max. number of persons: 3
  • Area: From 48m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 3
  • Area: From 48m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 2 Single Size Beds, Sea View

  • Max. number of persons: 3
  • Area: From 48m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE EXECUTIVE ROOM, 1 King Size Bed, Sea View

  • Max. number of persons: 3
  • Area: From 48m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE EXECUTIVE ROOM, 2 Single Size Beds, Sea View

  • Max. number of persons: 3
  • Area: From 48m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

PREMIUM DELUXE, Lounge Access, 2 Single Beds

  • Max. number of persons: 3
  • Area: From 55m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR SUITE, Lounge Access,1 King Size Bed

  • Max. number of persons: 3
  • Area: From 92m²
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

PULLMAN KITCHEN

Type of cuisine: International

Pullman Kitchen features a modern open kitchen setup with separate dining rooms available for private parties. It serves international buffet and ala carte dishes in a sophisticated atmosphere.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DINING ROOM

Type of cuisine: International

An extension of Pullman Kitchen, Tree Tops Terrace provides a casual dining ambience and serves a wide selection of freshly made sandwiches and local favorites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CAFE

Type of cuisine: Cafe

A delightful space which caters to your sweet tooth and provides a cosy venue for light refreshments or afternoon tea. Serves a wide selection of freshly made sandwiches and local favourites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOL BAR

Photo non contractuelle / Strictly non binding

Our Pool Bar on Level 7 faces the Infinity Pool and has spectacular views of the sunset over the South China Sea. It serves light snacks and a wide choice of beverages. Ideal place to chill out after a workout or a spa treatment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 1,100 m²

  • Maximum capacity: 1,200 people

  • Maximum banquet capacity: 900 people

Find out more

Our guest reviews for
Pullman Miri Waterfront

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,831 reviews

tripadvisor

TripAdvisor Rating 4.0/5

522 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice place to stay

Customer review rating 4.3/5

Budin Families - 04/12/2019 Confirmed reviews ALL

Very good hotel to stay and the condition of the room is clean and very nice. Nice view surrounding the hotel and the staff is very helpful.

Dear Shabuddin A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duty Manager
Customer review rating 4.3/5

Anonymous Business - 04/12/2019 Confirmed reviews ALL

I noticed the bedsheet cover, pillow cover isn’t clean... with the blood stain, dirt and stains I can’t explain

Dear Mr G., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Doris Guest Experience Executive

Fantastic!

Customer review rating 4.3/5

Arif S. B. Z. Business - 04/12/2019 Confirmed reviews ALL

The room, facilities, staffs and foods were amazing!

Dear Mr Arif Syatibee Z., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Doris Guest Experience Executive
Customer review rating 4.3/5

Car L. Families - 04/12/2019 Confirmed reviews ALL

Great

Dear Ms Carolina, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Duty Manager

Pullman Miri - very comfort Hotel

Customer review rating 4.3/5

Yee-chau T. Business - 03/12/2019 Confirmed reviews ALL

Quiet enviroment, good location.

Dear Mr T., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Doris Guest Experience Executive

I'm satisfied with the hotel services.

Customer review rating 4.3/5

Si G. Couples - 03/12/2019 Confirmed reviews ALL

I'm satisfied with the hotel services. Rooms also big and have modern design. Food also nice. And staff there also nice. Swimming pool have quiet good view of the city.

Dear Mr Lester, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Doris Guest Experience Executive

One of the best hotels in Miri

Customer review rating 4.3/5

Stephanie Couples - 03/12/2019 Confirmed reviews ALL

The best thing about the hotel is their staff - in fact, each one of them is always warm and friendly to guests Front office (excellent customer service).

Dear Ms Stephanie A., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Doris Guest Experience Executive

Pleasant stay, friendly staff made it so

Customer review rating 4.3/5

Ben T. Families - 03/12/2019 Confirmed reviews ALL

I found the hotel very pleasant and the staff extremely helpful. I think the staff are the main reason I would want to come back again. Keep up the good work

Dear Mr Benjamin T., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Doris Guest Experience Executive

Satisfied

Customer review rating 4.3/5

None Families - 03/12/2019 Confirmed reviews ALL

Swimming pool i think must have maintenance/clean up the water...jacuzzi for the men i think you guys need to fix some of the lamps pull out and dangerous to use due to of electric flow...

Dear Mr Ermawaty Y., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are apologize on the inconveniences caused during the stay with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Doris Guest Experience Executive

Majestic

Customer review rating 4.3/5

Rozaini H. Couples - 02/12/2019 Confirmed reviews ALL

As always, Pullman Miri Waterfront never disappoint us. Thank you for your kind service. My wife and I will definitely stay in again. Cheers!

Dear Mr Rozaini H., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Doris Guest Experience Executive

AMAZING

Customer review rating 4.3/5

Zurina Business - 02/12/2019 Confirmed reviews ALL

I had a good time and very satisfied with the facilities and hospitality provided. It such a pleasure and i am looking forward to come and stay in your amazing hotel. Thanks!!

Dear Ms Zurina B., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Doris Guest Experience Executive

Best hotel in Miri

Customer review rating 4.3/5

Evonne S. Business - 02/12/2019 Confirmed reviews ALL

Room is clean, and the toiletries are replenished everyday. Wide selections of breakfast and the staff hospitality is great! Thank you :) Suggestion: Perhaps can include Milo/Horlicks in in-room beverage sachets? For those with sensitive stomach problem who cannot drink tea and coffee.

Dear Ms Evonne Leonora S., We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for your suggestion on the adding sachets in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Doris Guest Experience Executive
Customer review rating 4.3/5

Bruneian L. Couples - 02/12/2019 Confirmed reviews ALL

Had our anniversary stay at Pullman Miri. Overall was okay, our bathtub has blockage and need to call the maintenance person to fix.

Dear Ms Siti Nur Khadijah H., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Doris Guest Experience Executive

Excellent

Customer review rating 4.3/5

Alfie Business - 02/12/2019 Confirmed reviews ALL

One of the best in Miri to stay for business and leisure trip.

Dear Mr Alfie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Doris Guest Experience Executive

Comfortable

Customer review rating 4.3/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Nice room and nice environment. Spacious too

Dear Mr Cornelius, We very much appreciate your comments regarding your stay at the Pullman Miri Waterfront. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Doris Guest Experience Executive

Business friendly

Customer review rating 4.3/5

Zainal Business - 02/12/2019 Confirmed reviews ALL

There're rooms for improvements

Dear Mr Zainal Fitri A., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Doris Guest Experience Executive

Inefficient lift

Customer review rating 4.3/5

Atiqah Business - 02/12/2019 Confirmed reviews ALL

Front Desk is very welcoming. Good Job. And the lift services really slow. All lift arrives at same location at one time. Inefficient. Not really happy with my latest visit.

Dear Ms Nur Atiqah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Doris Guest Experience Executive

Okay okay

Customer review rating 4.3/5

Awang M. H. Friends - 02/12/2019 Confirmed reviews ALL

Food were not good. Overall service very good

Dear Mr Awang Muhammad H., Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Doris Guest Experience Executive

Amazing

Customer review rating 4.3/5

.... Business - 01/12/2019 Confirmed reviews ALL

Great staff. Comfortable room. Good food

Dear Mr Hasnul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Doris Guest Experience Executive

Questioned during check out!

Customer review rating 4.3/5

Kelvin Business - 01/12/2019 Confirmed reviews ALL

Check in was a breeze, and room was nice (as usual). The gym though, 2 units of treadmill is not working. So the drama came in when I checked out. The lady on duty started questioning me when did I booked my stay. Honestly, I can't remember as my Secretary booked it for me. So I waited for another 2 mins. Then she got the guy manager (I supposed) to checked sth on the computer. And then he asked me again, when did I booked my stay (without actually explaining what the issue was)? I am guessing that perhaps the booking was done through phone call? If that is an issue, then do let me know (or at least offer an apology for the long check-out process).

Dear Mr Kelvin , Thank you for taking the time to tell us about your experience at the Pullman Miri Waterfront. I am sorry that your experience did not meet your expectations,please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Regarding the questioned been ask during your check our was when the booking was made for check in on the 26 Nov and has been amend to date 27 Nov.We sorry for delaying your check our process. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Doris Guest Experience Executive
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