Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.4/5 3,259 reviews

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Lot 1347 Miri Waterfront, Commercial Centre, Sarawak, 98000 MIRI, Malaysia

Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

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Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Telephone
Fax +60 85-323 999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,259 reviews

TripAdvisor Rating  3.9/5  641 reviews

Customer review rating 3.5/5

Ameeruddin M. Solo - Confirmed reviews ALL

Gloomy room due to inadequate lighting, breakfast was normal, nothing special. Asked if there was any cloth bag for me to carry my things later on during check out from the reception, immediately said none was available without even checking.

Dear Ameeruddin M., Thank you for sharing your feedback regarding your recent stay. I regret that the lighting in your room did not meet your expectations and that our breakfast offerings were not memorable. Additionally, I apologize for the response you received regarding the availability of a cloth bag, as our team strives to assist guests. Jean Wong, Guest Experience Manager.

Customer review rating 2.0/5

Jeremy L. Couples - Confirmed reviews ALL

Bath towels are torn and looks dirty. Have to wait for 30 mins and called housekeeping twice to get extra towels delivered to room. Toilet rolls were not replenished.Called housekeeping and they delivered tissue paper(in a box) instead. bathroom vanity not cleaned. Floor not cleaned daily Very disappointed with poor housekeeoing standard. Booked a seaview room.The view is great but the windows are dirty.Window cleaning required. Plaster at the bottom of the wall outside the bathroom is peeling and getting mouldy.

Dear Jeremy L., Thank you for sharing your feedback regarding your recent stay with us. I appreciate your acknowledgment of our prime location. However, I am truly sorry to learn that your experience was marred by maintenance and housekeeping issues. We strive for high cleanliness standards, and it is concerning to hear about the condition of the towels and the bathroom facilities. Your comments regarding the timely delivery of amenities and the state of the windows are valuable and will be addressed with our team to enhance our service quality. We value your insights and hope to improve for future guests. Sincerely, Jean Wong, Guest Experience Manager.

Customer review rating 4.5/5

Praveena M. Families - Confirmed reviews ALL

Had a pleasant and comfortable stay at Pullman Miri. The room was clean and well maintained, the staff were courteous, and the location was very convenient. Overall, a smooth and enjoyable experience. Will be staying again in the nearest time.

Dear Praveena M., Thank you for your kind words regarding your recent stay at Pullman Miri Waterfront. We are delighted to hear that you found your experience comfortable and enjoyable. It would be our pleasure to welcome you back on your next visit. Jean Wong, Guest Experience Manager.

Customer review rating 3.0/5

Norazimah H. Couples - Confirmed reviews ALL

iron was broken upon check’in & waited about half & hour for the replacement. collecteral was found on side sofa writing table was not neatly organised. lotion was detached from the wall.

Dear Norazimah H., Thank you for your feedback regarding your recent stay. I sincerely apologize for the inconveniences you experienced with the iron, cleanliness of the writing table, and the lotion dispenser. Your comments are valuable as we continuously strive to enhance our guest experience. Jean Wong, Guest Experience Manager.

Customer review rating 4.5/5

Lucas L. Y. H. Business - Confirmed reviews ALL

Housekeeping need improve due to my room was ask for service the towel only give 1 for use.

Dear Lucas L. Y. H., Thank you for your feedback regarding your recent stay. I appreciate your positive remarks and will address the housekeeping issue you mentioned regarding towel service to ensure we meet our guests' expectations. Best regards, Jean Wong, Guest Experience Manager.

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Other web-users rate our hotel

  • 1,226 reviews 9.6/10 Location
  • 3,331 reviews 7.2/10 Room
  • 2,126 reviews 8/10 Service
  • 66 reviews 8.4/10 WiFi
  • 1,598 reviews 7.9/10 Comfort
  • 1,426 reviews 4.9/10 Cleanliness
  • 810 reviews 8.2/10 Breakfast
  • 794 reviews 7.2/10 Amenities

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Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 (2350 reviews)

At 448 m

See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.