Wairakei Resort Taupo 4 stars

Customer review rating (ALL Rating) 4.1/5 1,338 reviews

Wairakei Resort Taupo - Image 1
Wairakei Resort Taupo - Image 2
Wairakei Resort Taupo - Image 3
Wairakei Resort Taupo - Image 4

Description

Hotel extras

  • Surrounded by 75 hectares of greenery, geothermal streams and forest.

  • Explore scenic walking and mountain bike trails weaving through lush greenery and landscapes.

  • The largest conference and events centre in the Taupō region, perfect for any event.

  • Enjoy multipurpose sports arena, squash court,two heated pools, spa pools and sauna.

  • The 9-hole golf course is open to guests and the public, offering a relaxed game in Taupō

Our accommodation(s)

Book this hotel
Room 1

Spacious and light-filled rooms for up to 4 guests, with 2 double beds, ensuite with shower over bath, desk, WiFi, fridge, and tea/coffee facilities. Enjoy garden views from your balcony or patio. Some rooms interconnect and are close to resort amenities.

Max. number of persons
4
Area
From 28 / 301 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • 4 pers. max
  • 28 / 301 sq ft
  • Bedding 2 x Double bed(s)

Modern rooms for 2 in the stylish Tauhara Wing, featuring a king bed, air conditioning, fridge, tea/coffee facilities, and a patio or balcony with views of the grounds. Close to resort amenities. Interconnecting and accessible rooms available on request.

Max. number of persons
2
Area
From 28 / 301 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Stylish rooms for up to 4 guests with 2 queen beds, air conditioning, fridge, tea/coffee facilities, and a patio or balcony with views of the grounds. Located near dining, pool, and conference spaces. Some rooms interconnect with King rooms.

Max. number of persons
4
Area
From 28 / 301 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Enjoy stylish comfort in our 23 m² rooms for up to 2 guests. Features include a king bed (can convert to twins), en-suite, air-con, desk, TV, WiFi, tea/coffee, and private balcony or porch. Interconnecting rooms are available. Pool or garden views.

Max. number of persons
2
Area
From 22 / 236 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

The spacious Superior Twins are located in the Tauhara Wing and feature two queen beds. These rooms can Interconnect with the Spa Suites.

Max. number of persons
4
Area
From 33 / 355 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Spa Suite 1 King Bed

Spacious 47 m² suite with king bed, air con, lounge, spa bath, shower, and private balcony or patio overlooking the gardens. Includes Wi-Fi, Sky TV, DVD player, tea/coffee, and dining area.

Max. number of persons
2
Area
From 47 / 505 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Suite

Rangatira Suite

Luxury split-level suite for up to 4 guests with 2 king bedrooms, each with ensuite. Features include spa bath, dining for 8, lounge, balcony, pantry, main bathroom, Sky TV, WiFi, and tea/coffee. Can interconnect with a twin room for a 3-bedroom option.

Max. number of persons
4
Area
From 93 / 1001 sq ft

Bedding

King size bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Villa

Villa with 1 Bedroom

Spacious villas sleep up to 4, with a king bedroom, open‑plan living room, two single beds (trundle), kitchen, laundry and bathroom. Garden views with Wi‑Fi, Sky TV and fridge. Interconnects with Studio Villa.

Max. number of persons
4
Area
From 46 / 495 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk

Hotel location

Wairakei Resort Taupo

640 Wairakei Drive, TAUPO
3384 TAUPO
New Zealand

GPS:-38.628228, 176.089989

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 187 rooms
  • 7 rooms for people with reduced mobility
  • 15 family rooms
  • 102 connecting rooms
  • 187 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Breakfast

  • Children Additional charge
  • Buffet Additional charge

Business

9 Meeting rooms

Family

Services for children

  • Outdoor playground for children

Well-being

Heated Outdoor Pool

  • Outside

Heated Outdoor Lap Pool

  • Outside

Fitness center

  • On site

Sports and leisure

Bike rack facilities

  • On site

Squash court

  • On site

Jogging track

  • On site

Golf Additional charge

  • Nearby
  • Golf course 9 holes

Tennis

  • On site

Golf Additional charge

  • On site
  • Golf course 9 holes

Football

  • On site

Basketball court

  • On site
  • On site
  • Outdoor parking
  • Public
  • 250 parking spaces

Vehicles

  • Bus parking

Security

  • Well-lit parking

PAVILION RESTAURANT

Start your day at Pavilion Restaurant with a generous buffet breakfast in a relaxed setting. Enjoy hot dishes, Asian options, gluten-free selections, fresh fruit, yoghurt, cheese, and more, all served in a bright, open-plan space with warm wood accents.

Cooking style
International
Capacity
130
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool

Payment

  • Credit card
  • Other

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Start your day at Pavilion Restaurant with a generous buffet breakfast in a relaxed setting. Enjoy hot dishes, Asian options, gluten-free selections, fresh fruit, yoghurt, cheese, and more, all served in a bright, open-plan space with warm wood accents.

The Geyser House Bar is the perfect place to relax after a day of jet-boating, mountain-biking, golf or even skydiving. For guests who've worked up a sweat in the hotel gym or are returning from a round of golf on one of the local courses.

The gym is equipped with weights and other equipment, so you can put yourself through a full workout. You could even play golf, tennis or squash before relaxing in one of the hotel's 2 outdoor pools.

If a game of tennis sounds too energetic and a ride on the Huka Jet too adventurous, book time at the hotel's Body Firm Spa for a relaxing way to spend a few hours.

Choose to say "I do" at Wairakei Resort Taupo, a true holiday resort in the heart of the Central North Island with all the facilities you could dream of.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,338 reviews

Customer review rating 4.0/5

Joy C. Couples - Confirmed reviews ALL

Dear Joy C., Thank you for your kind feedback regarding your recent stay at Wairakei Resort Taupo. We are delighted to hear that our resort remains your favorite long weekend escape and that you enjoyed our amenities, including the golf course and dining options. We appreciate your suggestion regarding bar access, and while our current policy sets the opening time at 3 PM, we value guest input as we continually assess our offerings. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Jenny C. Families - Confirmed reviews ALL

Dear Jenny C., Thank you for your kind words regarding your stay at Wairakei Resort Taupo. We are delighted to hear that you found our staff helpful and enjoyed our beautiful grounds. Your positive feedback about the cleanliness and comfort of your accommodations is greatly appreciated. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 1.0/5

Maninder P. S. &. K. K. Couples - Confirmed reviews ALL

Dear Maninder P. S. and K. K., Thank you for your feedback. I sincerely apologize for the condition of the bedsheet during your stay. Cleanliness is a priority for us, and your comments will be reviewed to ensure our standards are upheld. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Grant T. Couples - Confirmed reviews ALL

Dear Grant T., Thank you for sharing your feedback. We are pleased to hear that you enjoyed the atmosphere and the service provided by our staff. We appreciate your observation regarding breakfast timings, as conference schedules can indeed influence dining experiences. Your comments are invaluable to us. Goodbye and best wishes, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Oliver A. Families - Confirmed reviews ALL

Dear Oliver A., Thank you for your positive feedback regarding your recent family holiday at our resort. We are pleased to hear that you enjoyed our facilities and the service provided by our staff. Your comments regarding the room have been noted, and we appreciate your insights as we continually strive to enhance our guest experience. Best regards, Francis Roberts Wairakei Resort Taupo

Dear David B., Thank you for sharing your feedback regarding your stay. We regret to learn that the firmness of the bed and the temperature of your room affected your comfort. Your comments on the need for refurbishment will be noted for future consideration. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 5.0/5

Margo M. Couples - Confirmed reviews ALL

Resort was excellent well located and great value for money. Highly recommend

Dear Margo M., Thank you for your positive feedback regarding your stay at our resort. We are delighted to hear that you found our location and value to be excellent. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Joy C. Couples - Confirmed reviews ALL

Enjoyable as always, appreciate the Accor extras and the very playable resort golf course just a short walk away. Would like to see access to the bar earlier than 3pm though. Enjoy the easy check in/out heaps of parking, hot pools on site, bar (after 3), quality buffet breakfast & evening dining all without leaving the farm.

Dear Joy C., Thank you for your kind feedback regarding your recent stay at Wairakei Resort Taupo. We are delighted to hear that our resort remains your favorite long weekend escape and that you enjoyed our amenities, including the golf course and dining options. We appreciate your suggestion regarding bar access, and while our current policy sets the opening time at 3 PM, we value guest input as we continually assess our offerings. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Jenny C. Families - Confirmed reviews ALL

Very clean spacious beautiful grounds staff very helpful

Dear Jenny C., Thank you for your kind words regarding your stay at Wairakei Resort Taupo. We are delighted to hear that you found our staff helpful and enjoyed our beautiful grounds. Your positive feedback about the cleanliness and comfort of your accommodations is greatly appreciated. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 1.0/5

Maninder P. S. &. K. K. Couples - Confirmed reviews ALL

Everything was pretty good but only one thing the bedsheet was not clean I showed the photo to CSR too

Dear Maninder P. S. and K. K., Thank you for your feedback. I sincerely apologize for the condition of the bedsheet during your stay. Cleanliness is a priority for us, and your comments will be reviewed to ensure our standards are upheld. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Grant T. Couples - Confirmed reviews ALL

Good staff experiences and great atmosphere in the bar/restaurant due to conference people being in attendance. Breakfast next day was unusual as we were the only people in the restaurant but probably due to conference people eating earlier.

Dear Grant T., Thank you for sharing your feedback. We are pleased to hear that you enjoyed the atmosphere and the service provided by our staff. We appreciate your observation regarding breakfast timings, as conference schedules can indeed influence dining experiences. Your comments are invaluable to us. Goodbye and best wishes, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Oliver A. Families - Confirmed reviews ALL

Great facilities and great staff. The room is run down and needs a refurb but the pools, kids sports courts and playground etc made for a really fin holiday.

Dear Oliver A., Thank you for your positive feedback regarding your recent family holiday at our resort. We are pleased to hear that you enjoyed our facilities and the service provided by our staff. Your comments regarding the room have been noted, and we appreciate your insights as we continually strive to enhance our guest experience. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.0/5

Priyam R. Solo - Confirmed reviews ALL

I would like to share my experience with the evening receptionist. When I requested a dental kit, her response was unprofessional and dismissive. She informed me that she was working alone and therefore could not deliver it, and told me that if I wanted one, I would have to come to the reception myself. While I understand staffing constraints, this response lacked the courtesy and service orientation expected in a hospitality setting. Guests should not be made to feel inconvenienced for a basic request, nor should the onus be placed on them to collect items from reception when room delivery is the standard practice.

Dear Priyam R., Thank you for sharing your feedback regarding your recent experience at Wairakei Resort Taupo. We sincerely apologize for the interaction you had with our evening receptionist, as it is our goal to provide a courteous and accommodating service to all our guests. We appreciate your understanding of staffing constraints; however, we recognize that this should not impact the level of service you receive. Your comments regarding the delivery of amenities are duly noted, as we strive to ensure that all requests are handled with the utmost professionalism and care. We will be reviewing this matter internally to enhance our service standards. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 5.0/5

Dianne W. Couples - Confirmed reviews ALL

We stayed one night on the way to Auckland and one on the way back. On the second trip had wonderful king size comfortable beds. All very clean and quiet. Always break our trip there on Auckland trips.

Dear Dianne W., Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed the comfortable accommodations, dining options, and attentive service. We appreciate your loyalty and look forward to welcoming you back on your future trips to Auckland. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.5/5

Larraine M. Families - Confirmed reviews ALL

Staff were all wonderful, bed comfortable but decor due for a freshen up

Dear Larraine M., Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff and the comfort of the bed. Your observations regarding the decor have been noted, and we continuously evaluate our facilities to enhance guest experiences. Goodbye, Francis Roberts Wairakei Resort Taupo.

Customer review rating 4.0/5

Clare B. Friends - Confirmed reviews ALL

Like stepping back into the 90’s but comfortable and clean. Friendly helpful staff.

Dear Clare B., Thank you for your positive feedback. We are pleased to hear that you found our resort to be comfortable and clean, and that our staff provided friendly assistance. Your comments about our nostalgic atmosphere are appreciated, and we hope to welcome you back soon. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 1.5/5

Felicity L. Families - Confirmed reviews ALL

Regarding the room condition, 1, Carpet very dirty in appearance, 2 cracked and chipped basin,3 one mug cracked below the lip, 4 toilet only had one flush working, 5, Black mould on the shower wall. Regarding the dinner the staff there were very pleasant and accomodating. On checkout we were attended to by your operations manager wo asked how was our stay. He was told we were very disappointed in the room condition. To his credit he handled our complaint very professionally and he should be commended for that.

Dear Felicity L., Thank you for taking the time to share your feedback regarding your recent stay at Wairakei Resort Taupo. I am sincerely sorry to learn about the condition of your room, including the cleanliness and maintenance issues you encountered. Your comments are valuable to us, and I will ensure they are addressed with our housekeeping and maintenance teams to enhance our guests' experiences. I am pleased to hear that you found our dining staff pleasant and that our operations manager handled your concerns with professionalism. We appreciate your acknowledgment of his efforts. Thank you once again for your insights, and we hope to have the opportunity to welcome you back for an improved experience. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 5.0/5

Trudy L. Couples - Confirmed reviews ALL

I have forgotten the staff name, a gentleman check in for us on 26 Aug afternoon. His welcome and thoughtful check in service really amazed. He is a great asset for the hospitality industry!

Dear Trudy L., Thank you for your kind words regarding our check-in service. We are delighted to hear that our staff member made such a positive impression during your arrival. We take pride in our team's dedication to providing exceptional hospitality. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Michael G. Friends - Confirmed reviews ALL

I have mobility problems and found that climbing into the bath to have a shower was difficult. I advised that I had mobility problems when booking.

Dear Michael G., Thank you for your feedback regarding your recent stay. We regret to learn that accessing the shower presented challenges during your visit. Your comfort and accessibility are important to us, and we appreciate you bringing this to our attention. Goodbye and best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Ross M. Couples - Confirmed reviews ALL

We stayed three nights in a studio villa. Unfortunately the upgrade offer to a suite did not suit as it had a shower over a bath which is difficult for my wife to use. The studio was satisfactory although a little tired. We had two meals in the bar both of which were fabulous. The breakfast buffet is great as well.

Dear Ross M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our resort relaxing and enjoyed your dining experiences. However, we appreciate your comments about the upgrade option and the condition of your studio villa. Your insights are valuable to us as we continuously strive to enhance our guest experience. We hope to welcome you back to Wairakei Resort Taupo in the future. Warm regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.0/5

Carmen M. Families - Confirmed reviews ALL

Lovely stay in spacious rooms. Quiet and very friendly staff.

Dear Carmen M., Thank you for your kind words regarding our location and staff. We are delighted to hear that you enjoyed your stay in our spacious rooms and appreciated the quiet atmosphere. Your feedback is greatly valued. Goodbye, and warm regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.0/5

Kylie B. Business - Confirmed reviews ALL

Great comfy beds, awesome rooms clean and tidy. Entry info from lady at from desk was excellent. Friendy Staff Dinner food was very dissapointing with fish wasn't fresh and cabonara not nice. Breakfast Buffet was the worst I've ever had scrambled eggs, mushrooms, were not nice.

Dear Kylie B., Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the comfort of our rooms and the friendliness of our staff. However, we regret to learn that your dining experiences did not meet your expectations. Your input is invaluable, and we will take it into consideration as we strive to enhance our food offerings. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.5/5

Bruce J. E. Couples - Confirmed reviews ALL

We enjoyed out stay - thermal swim was great - loved hearing the birds in the trees - lovely spot for walks.

Dear Bruce J. E., Thank you for your feedback. We are pleased to hear that you enjoyed our tranquil surroundings and the thermal swimming experience. Your comments are valuable to us as we strive to enhance our guests' overall enjoyment during their stay. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 4.5/5

Couper C. Couples - Confirmed reviews ALL

Comfy bed nice room lovely staff

Dear Couper C., Thank you for your kind words regarding our staff and the comfort of your room. It is gratifying to know that you enjoyed your stay with us at Wairakei Resort Taupo. We appreciate your feedback and hope to welcome you back in the future. Best regards, Francis Roberts Wairakei Resort Taupo

Customer review rating 3.0/5

Kevin A. Families - Confirmed reviews ALL

Hi - The hotel and room were good overall but the bathroom floor was very slippery when wet which was a problem because my wife has mobility issues. I suggest you change the floor surface. Thanks.

Dear Kevin A., Thank you for sharing your feedback regarding your stay. We appreciate your comments about the bathroom floor, especially considering your wife's mobility issues. Your suggestion will be taken into account as we continually strive to enhance guest safety and comfort. Best regards, Francis Roberts Wairakei Resort Taupo

Other web-users rate our hotel

  • 525 reviews 9/10 Location
  • 1,509 reviews 5.4/10 Room
  • 1,149 reviews 8.6/10 Service
  • 32 reviews 3.3/10 WiFi
  • 720 reviews 5.5/10 Comfort
  • 640 reviews 8.8/10 Pool
  • 518 reviews 5.7/10 Cleanliness
  • 515 reviews 4.1/10 Vibe

Powered by Trustyou

Frequently asked questions

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Taupo Hotels