Pullman Ciawi Vimala Hills Resort Spa & Convention 5 stars

Customer review rating (ALL Rating) 4.9/5 2,197 reviews

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Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung, 16770 Bogor, Indonesia

Description

Hotel extras

  • The first Pullman Resort concept in Indonesia with convenient access from Jakarta and Bogor

  • Featuring 227 rooms and villa with scenic balconies offering a Mount Salak views

  • Delight in diverse dining experiences at 2 upscale restaurants and 2 bars.

  • Dive into relaxation at 4 swimming pools, including a Kids Club, Activity Center, and Spa

  • Host grand events in 2 elegant ballrooms and 5 versatile function rooms, up to 1300 guests

Our accommodation(s)

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Hotel location

Pullman Ciawi Vimala Hills Resort Spa & Convention

Jl. Raya Puncak, Gadog, Megamendung, Bogor, Megamendung
16770 Bogor
Indonesia

GPS:-6.66528, 106.86764

Telephone
Fax +62 251 8306889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  2,197 reviews

TripAdvisor Rating  5.0/5  4,757 reviews

Unpleasant stay Pullman Villa Ciawi

TripAdvisor rating 1.0/5

OnAir36655771682 TripAdvisor review

Stayed at 2rm villa and the floor was not so clean. On the 2nd day at about 1pm I requested housekeeping to clean villa but was told to wait cos they had shift at 3pm and their first shift was over at 11am. Hot water wasn't working on the 2nd nite. Called technician. Spent like 30min checking. Finally told me that water needed to be boiled at the top!. Food was not gd generally. Before this I was warned about their unappetitizing meals. Dialed 0 but waited more than 10 rings. Butler took abt 15-20mins to pick us up frm restaurant to villa. Despite that, we met a few nice staffs like Sofie and Feris who spoke gd english and were being helpful. Met Lukky who was helpful to solve these issues for me.

Dasar restaurant was excellence

TripAdvisor rating 5.0/5

Bhu F TripAdvisor review

I was in Damar restaurant for dinner. The food was good, the staff very nice especially mas yoga, mbak selama and mba wulan. They are very helpfull. The food was good. Also the ambience ntar the pool was excellence. And the variant of food was good. Will Come back again for sure

Great stay and memorable one

TripAdvisor rating 5.0/5

Rizki267 TripAdvisor review

As expected, it is always fun and memorable when we were staying in Pullman Ciawi. Mazaya at receptionist is very kind to accomodate our requests with sincere. The other receptionists were also friendly. Hostess and waitress at Damar were also very helpful and kind. My kids are happy and this hotel is one of our favorite choice.

Dear Rizki267, Thank you so much for sharing your wonderful experience at Pullman Ciawi Vimala Hills Resort Spa & Convention. We are thrilled to hear that your stay was fun and memorable, and that our team, especially Mazaya at the reception, was able to accommodate your requests with sincerity. It’s always a pleasure to hear that our staff's friendliness and helpfulness contributed to making your stay enjoyable. We are also delighted to know that your children were happy, and that our facilities and services continue to make us one of your favorite choices. We look forward to welcoming you and your family back for another unforgettable stay. Thank you again for your kind words, and we can’t wait to host you again soon. Kind regards, Lukky Fadillah Guest Experience, Loyalty & Quality Manager

Good Stay

Customer review rating 5.0/5

Ancita R. P. Families - Confirmed reviews ALL

This is our first stay in Pullman Ciawi and i would stay it was a very good experience. The room was very clean, they gave us upgrade with pool view. My son was very happy with the little tent decor and mirror decor that the GRO Team (Sahra, Amalia, Yudi, Kattleya) prepared also the welcome cake that Sopi prepared. Sadly we checked in late (we went to Taman Safari) and it was raining hard so we cannot explore the hotel facilities. The food from In room dining and breakfast was so good, all the staffs (FDA, GRO, Concierge, Service) are very helpful. our Moms was very happy too. Will definitely come back and try their Villa! Thank you Pullman Ciawi! Long live hotelier!

Dear Ancita R. P., Thank you for sharing your wonderful experience at Pullman Ciawi. We are thrilled to hear that your stay was enjoyable and that the team’s efforts, including the room upgrade with a pool view and the special touches for your son, made your visit memorable. We will certainly pass on your appreciation to Sahra, Amalia, Yudi, Kattleya, and Sopi for their contributions in making your stay more delightful. We understand that the rainy weather and late check-in prevented you from exploring the facilities, but we are pleased that you enjoyed the in-room dining and breakfast. Your kind words about our staff, from Front desk agent to Concierge and Service teams, are greatly appreciated. We are also happy to know that your mother had a pleasant experience. We look forward to welcoming you back soon and hope you will have the chance to explore our villas. Thank you for choosing Pullman Ciawi. Best regards, Lukky Fadillah Guest Experience, Loyalty & Quality Manager

Great place, and Damar resto was excelent!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Thank you pullman your staff are very helpfull, the food was excelent and well handled by Ms. Wulan

Dear Pitra S., We very much appreciate your comments regarding your stay at the Pullman Ciawi Vimala Hills Resort Spa & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lukky Fadillah Guest Experience, Loyalty and Quality Manager

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Other web-users rate our hotel

  • 371 reviews 8.8/10 Location
  • 1,255 reviews 9/10 Room
  • 2,220 reviews 9.3/10 Service
  • 8 reviews 6.2/10 WiFi
  • 1,052 reviews 9.3/10 Amenities
  • 858 reviews 9/10 Food
  • 626 reviews 9.3/10 Vibe
  • 474 reviews 8.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.