ibis Ambassador Seoul Insadong 3 stars

Customer review rating (ALL Rating) 4.5/5 1,296 reviews

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31, Samil daero 30 gil, Jongno gu, 03132 SEOUL, South Korea

Description

Hotel extras

  • The Hotel Close to Palaces and Myeongdong

  • Discover Recently Renovated Rooms at ibis!

  • Enjoy entertainment with a Smart TV with OTT support available in every room.

  • Relax in the Hot Bath on B1 after a long day (For guests only).

  • Join the IBIS HUNTERS Stamp Tour and get your special gift! More details on our Instagram.

Our accommodation(s)

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Hotel location

ibis Ambassador Seoul Insadong

31, Samil daero 30 gil, Jongno gu
03132 SEOUL
South Korea

GPS:37.574364, 126.989443

Telephone
Fax +82 2-6730-1100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

TASTE

A good Choice to feel great. Enjoy a buffet and Special dishes in a relaxed, simple TASTE Restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,296 reviews

TripAdvisor Rating  4.7/5  57 reviews

Customer review rating 5.0/5

Saicheong P. Solo - Confirmed reviews ALL

Great location, the room was cozy. Checking in and checking out was smooth. Staff were very helpful and offered a late checkout.

Dear, Mr.Saicheong P. Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeong-dong. We sincerely appreciate your stay with us and hope you had a memorable time during your stay. Your valuable experience shared with us will be a great encouragement to all of us Heartists, and we promise to deliver even better service. We look forward to having the opportunity to welcome you again on your next trip. Thank you and hope you have a pleasant day! Ashley Park Room Division Manager

Customer review rating 3.5/5

Anny R. Families - Confirmed reviews ALL

Very good location, near station. Room is clean, however there was a smell of mold in the room 🤔.. I cant control the air condition. first night it was set by central system 24degrees celcius. It was hot and stuffy.

Dear, Ms.Anny R. Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeong-dong Thank you for writing such a valuable review and your review will be a great motivation for us to provide better service. We sincerely appreciate you taking the time to share your valuable feedback with us. Please accept our apologies for the inconvenience you experienced regarding the room condition. We have shared your comments with the relevant departments to ensure a thorough review and improvement. Regarding the room temperature, we kindly ask for your understanding that our heating and cooling systems are centrally controlled. We hope you left with many wonderful memories of your trip. Should you choose to stay with us again, we will do our utmost to provide you with a much-improved experience and even better service. Thank you and hope you have a pleasant day! Ashley, Park Room Division Manager

Customer review rating 4.5/5

Tsz W. W. Solo - Confirmed reviews ALL

The front desk staff was very friendly and informative. The room was bigger than I thought, and the lighting was good.

Dear, Mr.Tsz W. W. Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeong-dong. We sincerely appreciate your stay with us and hope you had a memorable time during your stay. Your valuable experience shared with us will be a great encouragement to all of us Heartists, and we promise to deliver even better service. We look forward to having the opportunity to welcome you again on your next trip. Thank you and hope you have a pleasant day! Ashley Park Room Division Manager

Customer review rating 5.0/5

Carlo C. Families - Confirmed reviews ALL

The hotel was very clean and staff was very nice and helpful. The place is located conveniently close to many places to eat and shop and to tourist attractions.

Dear, Valued Guest, Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeong-dong. We sincerely appreciate your stay with us and hope you had a memorable time during your stay. Your valuable experience shared with us will be a great encouragement to all of us Heartists, and we promise to deliver even better service. We look forward to having the opportunity to welcome you again on your next trip. Thank you and hope you have a pleasant day! Ashley Park Room Division Manager

Customer review rating 3.5/5

Dennis R. Couples - Confirmed reviews ALL

The Ibis Ambassador in Insadong is a good hotel in a really great area. The hotel it's in good conditions, with great and very kind staff. You also have hot bath a little gym and everything to do proper laundry. The rooftop offer you a great view and the position of the hotel is really great to go everywhere. The beds are very comfortable. However, a big minus is the cleanliness of the rooms. Apart from changing the towels and making the bed, everything is left as it was.

Dear, Mr.Dennis R. Warm greetings from ibis Ambassador Seoul Insadong, the hotel close to Palaces and Myeong-dong. Thank you for taking the time to leave your feedback. We sincerely apologize for any inconvenience you experienced during your stay. Your comments will help us improve our room maintenance procedures. We will share your valuable review with our entire team as a great encouragement, and we will continue striving to provide even better service in the future. We hope that ibis Ambassador Seoul Insadong will be a part of your next journey as well. Thank you and hope you have a pleasant day! Ashley, Park Room Division Manager

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Other web-users rate our hotel

  • 1,665 reviews 9.6/10 Location
  • 1,394 reviews 6.9/10 Room
  • 1,288 reviews 9.1/10 Service
  • 37 reviews 7/10 WiFi
  • 611 reviews 8.3/10 Cleanliness
  • 309 reviews 7.3/10 Amenities
  • 296 reviews 6.5/10 Breakfast
  • 155 reviews 7.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.