Novotel Semarang 4 stars

Customer review rating (ALL Rating) 4.4/5 270 reviews

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Description

Hotel extras

  • Located in front of Paragon Mall, close to the business district and tourist attractions

  • Only 5 km from Ahmad Yani Airport and 2 km from Tawang Train Station

  • Fitness centre, pool, traditional spa, and kids corner

  • Two international restaurants, club, and 24-hour room service

  • 8 meeting rooms and ballroom, ready to host 1,000 ppl., ideal for business events or weddings

Our accommodation(s)

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Room 1

Hotel location

Novotel Semarang

Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 SEMARANG
Indonesia

GPS:-6.978722, 110.414528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  270 reviews

Customer review rating 3.0/5

Subhan M. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Edwin K. Families - Confirmed reviews ALL

Dear Bapak Edwin K., Thank you for sharing your feedback with us. We are delighted to know that you appreciated our perfect location, spacious room, and pleasant environment. However, we sincerely apologize for the inconvenience you experienced with the air conditioning during your stay. We understand how important a comfortable room is, especially when traveling with family, and we regret that our maintenance efforts did not resolve the issue to your satisfaction. Please rest assured that your feedback has been shared with our Engineering team for thorough inspection and corrective action to prevent this from happening again. We truly appreciate your comments, as they help us improve our services. We hope to have the opportunity to welcome you back and provide you with a much more comfortable stay. Warm regards, Adrian H. Utomo General Manager Novotel Semarang

Customer review rating 4.0/5

Edward B. Solo - Confirmed reviews ALL

Dear Mr. Edward B., Thank you very much for sharing your kind review following your stay at Novotel Semarang. We are delighted to hear that you enjoyed our convenient location, comfortable and clean room, friendly service, and the variety of our breakfast. Your compliments are truly appreciated and will be shared with our team as encouragement to continue delivering memorable experiences. We also appreciate your feedback regarding the room condition. We understand that some areas are beginning to show their age, and your comments have been noted as we continue to improve and refresh our facilities. Thank you once again for choosing to stay with us. We look forward to welcoming you back for an even better experience in the future. Warm Regards, Adrian H. Utomo Novotel Semarang

Customer review rating 4.0/5

Fairwin A. Couples - Confirmed reviews ALL

Dear Mr. Fairwin A., We are delighted to receive the astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our hotel. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. Thank you for placing your confidence with Novotel Semarang, all of us are looking forward on welcoming you back at the soonest. Sincerely, Adrian H. Utomo Cluster General Manager Novotel Semarang

Customer review rating 4.5/5

Rana N. Couples - Confirmed reviews ALL

Dear Ms. Rana Nabila, Thank you for your perfect rating for Novotel Semarang. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back in the near future. Wishing you have a good day! Best Regards, Adrian H. Utomo Cluster General Manager Novotel Semarang

Other web-users rate our hotel

  • 155 reviews 8.8/10 Location
  • 386 reviews 7.9/10 Room
  • 354 reviews 9.1/10 Service
  • 11 reviews 2.4/10 WiFi
  • 232 reviews 8/10 Cleanliness
  • 143 reviews 4.6/10 Vibe
  • 101 reviews 7.6/10 Breakfast

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