Mövenpick Zurich Airport 4 stars

Customer review rating (ALL Rating) 4.0/5 1,401 reviews

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Description

Hotel extras

  • ALLSAFE and Green Globe Platinum certified hotel

  • Only 5 minutes from the Zurich airport

  • Restaurants, bar and summer terrace

  • Multifunctional meeting rooms

  • Free airport shuttle and 200 parking spaces (at a fee)

Our accommodation(s)

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Hotel location

Mövenpick Zurich Airport

Mittelholzerstrasse 8
8152 ZUERICH-GLATTBRUGG
Switzerland

GPS:47.43932, 8.568669

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CHALET

Le Chalet restaurant offers a wide selection of international dishes and seasonal variations. In the summer months, you can enjoy your meal on the large summer terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  1,401 reviews

TripAdvisor Rating  4.0/5  2,449 reviews

Park, Sleep, Fly

Customer review rating 5.0/5

Tiziana F. Couples - Confirmed reviews ALL

Amazing offer about longtime parking and sleeping bevor an early c/i

Dear Tiziana, Thank you for such a positive review. We are delighted to learn that you are a member of our ALL – Accor Live Limitless loyalty programme and that you have rated our cleanliness so highly. It's wonderful to see such appreciation from our valued guests like you. Although you did not comment on our sustainable development initiatives, we hope you noticed our commitment to the environment as a Green Globe Platinum-certified hotel. We continuously strive to maintain eco-friendly practices throughout our operations. Your mention of the 'Park, Sleep, Fly' offer is much appreciated. We are thrilled that this service provided you with a seamless and convenient start to your journey. This package is indeed one of the thoughtful ways we aim to cater to the needs of our guests. Once again, thank you for your positive remarks and for recommending our loyalty programme. It is always encouraging to know that our efforts to deliver exceptional service are recognized and appreciated. It would be our pleasure to have you return on another occasion. Very best wishes, Bastian Mantey, General Manager

Authorization amount issue

TripAdvisor rating 2.0/5

Traveler54272104662 TripAdvisor review

Hello Team, I am writing to seek your intervention regarding an issue with a recent stay at Movenpick. On April 20, I checked into the hotel for a two-day stay, and at the reception, I was asked to pay an additional authorization amount of CHF 550, over and above the booking charge of CHF 350. I complied with the request. Upon departure on April 22, the manager assured me that the authorization amount would be refunded within 5 to 10 business days. However, I am now facing a denial of the authorization charge by the front office manager, even though I have provided the transaction slip via email as proof. This situation has not only led to a financial loss but also caused undue embarrassment. I have spent considerable time on calls trying to resolve this matter to no avail. Any assistance you can provide in this matter would be greatly appreciated. Thank you for your time and consideration. I can be reached at srajessh@gmail.com Best regards, Rajesh

Dear Guest, Thank you for taking the time to share your feedback. We are deeply concerned to learn of the inconvenience you encountered with the authorization amount during your stay. While our team strives to provide clear communication regarding financial transactions, it appears that in this instance, the process may not have met your expectations. Please rest assured that we take matters of billing with the utmost seriousness. We understand the importance of a prompt resolution and regret any distress this situation may have caused you. Our management team is reviewing your case to ensure that such discrepancies are addressed diligently. In the meantime, we are committed to providing a comfortable and welcoming atmosphere for all our guests, and we hope to have the chance to demonstrate this to you in the future. We hope we can welcome you back in the future. Kind regards, Bastian Mantey, General Manager

Good Stay.

Customer review rating 5.0/5

Gagan H. Families - Confirmed reviews ALL

Nice and big room. Good staff

Dear Gagan H., Thank you for such a great review. The satisfaction of our guests during their stay among us is very gratifying for our team. Bastian Mantey, General Manager

Food and services

Customer review rating 1.5/5

Vikas Business - Confirmed reviews ALL

I ordered food in the bar and it arrived on my table after 40 minutes. Is Veg Burger takes that much long time to prepare? The waitress was ignorant and arrogant.

Dear Vikas, Thank you for taking the time to review your stay. We are pleased to learn that you are a member of our ALL – Accor Live Limitless loyalty programme and that you would recommend us to others, which speaks volumes of the trust you place in our brand. We regret to hear that your experience in our bar did not meet the high standards we strive to uphold. While we are known for our F&B heritage, it appears that the service on this occasion was not reflective of our commitment to guest satisfaction. We also appreciate your recognition of our efforts towards sustainable development, even though we understand there is always room for improvement. We are glad, however, that you found our hotel to be clean, which is a testament to our dedicated housekeeping staff who work tirelessly to maintain our high standards. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Bastian Mantey, General Manager

Great location

Customer review rating 4.5/5

Diana Friends - Confirmed reviews ALL

Staff at the property were very friendly and accommodating. We had an issue with the shuttle and management took care of it promptly and professionally.

Dear Diana, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that you appreciated the convenience of our location, which we believe is ideal for both business and leisure travelers seeking proximity to Zurich Airport. We regret to hear about the issue you encountered with our shuttle service. We strive to provide a seamless transportation experience and are grateful that our management could resolve it promptly for you. Your satisfaction is paramount to us. Our team, especially the front desk manager, is thrilled to have contributed significantly to your positive experience. Their dedication to guest satisfaction is a cornerstone of what we aim to offer at Mövenpick Hotel Zurich Airport. Furthermore, your high regard for our hotel's cleanliness and sustainability initiatives is deeply encouraging, as we are committed to maintaining high standards while being conscious of our environmental impact. Knowing that you would recommend our ALL – Accor Live Limitless loyalty programme to others is a testament to its value, and we are pleased you are enjoying the benefits of your Classic status. It is our hope that the programme continues to enhance your travel experiences with us. Bastian Mantey, General Manager

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Other web-users rate our hotel

  • 1,032 reviews 8.9/10 Location
  • 1,343 reviews 5.1/10 Room
  • 1,253 reviews 7.4/10 Service
  • 30 reviews 6.1/10 WiFi
  • 693 reviews 5.5/10 Comfort
  • 478 reviews 5/10 Cleanliness
  • 272 reviews 3.6/10 Vibe
  • 266 reviews 7.1/10 Breakfast

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