Pullman Kuala Lumpur City Centre - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 5,778 reviews

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Description

Hotel extras

  • Impeccable friendly guest service

  • Specialty restaurants for the adventurous traveler

  • Stunning landscaped terrace

  • Located in the Golden Triangle near shopping and entertainment

  • Close to luxury boutiques and KL tourist attractions

Our accommodation(s)

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Hotel location

Pullman Kuala Lumpur City Centre - Hotel & Residences

4 Jalan Conlay
50450 KUALA LUMPUR
Malaysia

GPS:3.15013, 101.7145

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,778 reviews

TripAdvisor Rating  4.0/5  494 reviews

Certificate of excellence 2024

Friendly staffs

Customer review rating 5.0/5

Ravin S. Families - Confirmed reviews ALL

Devi and Summie made my son's birthday very special

Great service

TripAdvisor rating 5.0/5

Neil8911 TripAdvisor review

Outstanding service and an exceptional team. Being a diamond member, I experienced the full benefits of my membership tier. The lounge exceeded expectations, and the food was exceptional. The highlight was definitely the staff, who ensured a seamless experience and took perfect care of all guests. Now that's what I call a redeeming stay! In contrast to my previous disappointing experience at a certain "Pullman" property in Australia.

old hotel

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Location ok Room is too old Facilities no open at night Not worth

Highly professional, very service oriented

Customer review rating 4.5/5

Maitri Families - Confirmed reviews ALL

Every person from concierge, bell boy, reception staff, housekeeping and restaurant is very polite and professional. We also loved the size of the apartment and quality of service.

Great service overall , except for check-in experience! Loved the location

Customer review rating 4.0/5

Beng C. Couples - Confirmed reviews ALL

Services at Pullman was great and would have given "10" except for the long wait at check-in. There was only 1 desk for Accor Plus members check-in while 2 counters for others checking-in. And the guy at the AccorPlus desk took a long long time to check in others in front of us. Was wondering why the other counters could not also check-in AccorPlus members as others who arrived later was checking in before us AccorPlus Members. And give that I already checked-in via the app, it still took the guy a few minutes to check me in! Does not make sense. Please improve your process. Apart from the experience above, I loved all aspects of Pullman KL. We had a few request to the front desk, laundry and housekeeping and they were all met quickly and efficiently. Concierge was also full of information guding us to places we would liked to visit.

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Other web-users rate our hotel

  • 3,517 reviews 9.6/10 Location
  • 4,343 reviews 7/10 Room
  • 4,125 reviews 7.8/10 Service
  • 124 reviews 3.6/10 WiFi
  • 1,955 reviews 7.7/10 Breakfast
  • 1,727 reviews 6.7/10 Cleanliness
  • 1,167 reviews 6.1/10 Amenities

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