Mercure Selangor Selayang 4 stars

Customer review rating (ALL Rating) 4.4/5 717 reviews

Mercure Selangor Selayang - Image 1
Mercure Selangor Selayang - Image 2
Mercure Selangor Selayang - Image 3
Mercure Selangor Selayang - Image 4

Description

Hotel extras

  • Within walking distance to the shopping centre, restaurants and Selayang Hospital.

  • Infinity pool with 180 degree view of city.

  • Free high speed WIFi and free web corner.

  • Meeting facilities that can host up to 200 guests.

  • Large ballroom that can host up to 600 guests for weddings or business meeting events.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Selangor Selayang

NO B G 12 DATARAN EMERALD, JALAN PS 11 PRIMA SELAYANG, BATU CAVES
68100 SELANGOR
Malaysia

GPS:3.243774, 101.651781

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MERAKI

Enjoy an interactive dining experience at Meraki Outlet. Our buffet features Asian and international cuisine for breakfast, lunch and dinner. Opens daily from 6.30am till 10.30pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  717 reviews

TripAdvisor Rating  3.0/5  42 reviews

Great location

Customer review rating 4.0/5

Bkay Families - Confirmed reviews ALL

Front Desk staff very helpful and friendly. Had a good stay and room was clean. Booked for day use.

Dear Dear Mr BalwantBALWANT S., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had experienced our welcoming hospitality and it is always a pleasure to receive positive feedback from our valued member. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for being our loyal member. We hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager

Good stay

Customer review rating 4.5/5

Anuar S. Families - Confirmed reviews ALL

Above expectation

Dear Mr Anuar, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you are satisfied with the stay experience quality and it is always a pleasure to receive positive feedback from our valued member. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for being our loyal member. We hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager

Good stay

Customer review rating 4.5/5

Margono Couples - Confirmed reviews ALL

Had a good welcome by your staffs and greeted warmly. A friendly atmosphere indeed. Thanks

Dear Mr Margono, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vengkates Rao Hotel Manager

Comfortable beds

Customer review rating 3.5/5

J Families - Confirmed reviews ALL

The beds were very comfortable and we had a good rest each night. However, one of the toilets clogged up quite badly on our last night and it impacted our rest a little. Overall, the rooms are satisfactory.

Dear Ms S., We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. It is always a pleasure to receive positive and constructive feedback from our valued member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However our sincerest apologies on the clogged toilet issue. It is something we are unable to anticipate and foresee. Thank you again for sharing your experience and for being our loyal member. We hope to be given the opportunity to improve your future experience. Sincerely, Vengkates Rao Hotel Manager

no aircond

Customer review rating 2.0/5

Mave Business - Confirmed reviews ALL

problem with the aircond, change room still the same problem

Dear Mr Y., Thank you for taking the time to tell us about your experience at the Mercure Selangor Selayang. I am sorry that you had experience the air conditioning issue. We apologies on the matter as it was a technical issue that we unable to anticipate. However the new room that we had moved you into is with working Air Conditioning. We had checked it first before we move you to the new room. Further inspection we found that there is no issue with the Air Conditioning system. Nevertheless we appreciate your sharing your concerns, and will strive to better improve our service to our guest. Thank you. Sincerely, Arief Mark Room Division Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 232 reviews 7.7/10 Location
  • 533 reviews 7.3/10 Room
  • 370 reviews 8.3/10 Service
  • 6 reviews 8.8/10 WiFi
  • 297 reviews 6.5/10 Cleanliness
  • 247 reviews 8/10 Comfort
  • 133 reviews 6.5/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Selangor