SO/ Auckland 5 stars

Customer review rating (ALL Rating) 4.3/5 2,442 reviews

Best price
guarantee
SO/ Auckland - Image 1
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Corner of Customs St E& Gore St, Auckland Central, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Club Signature lounge is exclusive to SO Club and Suite guests.

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

  • ALLSAFE accredited.

Our accommodation(s)

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Hotel location

SO/ Auckland

Corner of Customs St E& Gore St, Auckland Central
1010 AUCKLAND
New Zealand

GPS:-36.845421, 174.768507

Telephone
Fax +64 9 379 1861

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,442 reviews

TripAdvisor Rating  4.0/5  301 reviews

Very welcoming and ideally located hotel.

Customer review rating 5.0/5

Mel Couples - Confirmed reviews ALL

All the staff we met were very helpful and genuinely happy to serve us or answer our questions.

Dear Mr. Melvyn W., Thank you so much for taking the time to share your experience with us and for the perfect 10/10 review! We're delighted to hear that our staff left such a positive impression on your stay. Providing exceptional service with genuine warmth is at the heart of what we do, and it's truly rewarding to know that our efforts made a difference during your visit. If you ever find yourself with more questions or in need of assistance, please don't hesitate to reach out. We can't wait to welcome you back for another fantastic stay! Ilaria Reception So/ Auckland

Great stay

Customer review rating 5.0/5

Anastacia Couples - Confirmed reviews ALL

Lovely and attentive staff, clean rooms.

Dear Anastacia. Thank you for your kind words! We're delighted to hear that you had a great stay with us. Our team works hard to provide attentive service, and it'S. wonderful to know that it made a positive impression on your experience. Cleanliness is always a top priority for us, so we're glad to hear that you found our rooms to be clean and comfortable. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay! Kind regards, Cadmiel Villar Duty Manager SO/ Auckland

Great Stay great location.

Customer review rating 5.0/5

Grahamme M. Business - Confirmed reviews ALL

Staff, building, location, 10/10

Kia Ora Mr. M.! Thankyou for taking the time to review your stay with us at SO/ Auckland. We're thrilled to see you enjoyed your stay with us. Your feedback is greatly appreciated and serves as a wonderful encouragement for our team. We take a lot of pride in our excellent service and uniforms and are delighted to see you appreciate that too. We hope to welcome you back soon for another fantastic stay. Ngā mihi, Alyna Aamir

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Happy with the room

Kia Ora! Thankyou for taking the time to review your stay with us at SO/ Auckland. We're thrilled to see you enjoyed your stay with us. Your feedback is greatly appreciated and serves as a wonderful encouragement for our team. We hope to welcome you back soon for another fantastic stay. Ngā mihi, Alyna Aamir

Very welcoming . So helpful.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I

Dear Susan, We're delighted to hear that you felt welcomed and found our staff to be so helpful! Ensuring our guests feel at home and receive assistance when needed is our top priority. If there's anything else we can do to enhance your experience or if you have any further questions or requests, please don't hesitate to let us know. We're here to make your stay as enjoyable as possible! Warm regards, Annina from SO/ Auckland Team

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Other web-users rate our hotel

  • 485 reviews 9/10 Location
  • 1,259 reviews 7.6/10 Room
  • 1,227 reviews 8.2/10 Service
  • 11 reviews 5.6/10 WiFi
  • 431 reviews 8.7/10 Vibe
  • 420 reviews 7.2/10 Food
  • 279 reviews 6.7/10 Bar
  • 248 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.