Fairmont Resort Blue Mountains, MGallery 4 stars

Customer review rating (ALL Rating) 4.2/5 5,001 reviews

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Description

Hotel extras

  • Nature's splendour on your doorstep

  • Award-winning Ubika Day Spa in the tranquility of the Blue Mountains

  • Entertaining KidsZone, a Resort where kids feel welcome

  • Adjacent to Leura Golf Course

  • 23 flexible conference and event spaces

Our accommodation(s)

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Hotel location

Fairmont Resort Blue Mountains, MGallery

1 Sublime Point Road
2780 LEURA
Australia

GPS:-33.721863, 150.350239

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  5,001 reviews

TripAdvisor Rating  4.0/5  3,398 reviews

Wonderful ambience

Customer review rating 5.0/5

Helen Business - Confirmed reviews ALL

The location and facilities are excellent. I was scoping for a work Conference. Hoping of course mid week there will not be as many Families so the noise etc. is lessened! Understand that of course weekends attract Families with young children especially seeking to use all of the wonderful facilities. This past weekend the weather wasn't the greatest but that is out of everyone's hands. Overall, very good and great to see the sustainable initiatives.

Dear Helen, Thank you for sharing this great review of Fairmont Resort Blue Mountains following your recent stay with us. We were delighted to read that you had a wonderful time and well taken care of by our fantastic and friendly team especially Rachel and Roger. Hope that we will have the pleasure of welcoming you back in the future. Sincerely, Charlie Young General Manager

Enjoyable two night stay

Customer review rating 4.5/5

Rose Couples - Confirmed reviews ALL

Check in process was quick and efficient Room were spacious and clean Spa was hygienic , good temperature and very relaxing Buffet breakfast was varied and tasty

Dear Rosemary S., We very much appreciate your comments regarding your stay at the Fairmont Resort Blue Mountains, MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear about the temperature of the fried eggs. Our food and beverage team and the chef have been informed to address these issues immediately with the goal of ensuring the quality of food for all our future guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlie Young General Manager

One of our happy places

Customer review rating 5.0/5

Dodie Couples - Confirmed reviews ALL

My wife and I have come to Fairmont around 4 or 5 times from memory. We enjoy the family atmosphere here and the friendly staff, managers.

Dear Forado, Thank you for sharing this great review of Fairmont Resort Blue Mountains following your recent stay with us. We were delighted to read that you had a wonderful time and well taken care of by our fantastic and friendly team especially Lauren. Hope that we will have the pleasure of welcoming you back in the future. Sincerely, Charlie Young General Manager

Relaxing Stay

Customer review rating 4.5/5

Pat C. Couples - Confirmed reviews ALL

Unfortunately the weather wasn’t the best during our 4 night stay, but we still had a lovely relaxing stay. As usual the staff are amazing and so friendly. We look forward to our next visit.

Dear Mrs C., We very much appreciate your comments regarding your stay at the Fairmont Resort Blue Mountains, MGallery. Firstly, thank you for your ongoing loyalty to both the resort and to Accor hotels, it is highly valued and appreciated by the whole team here. It is always a pleasure to receive positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also noted your feedback regarding the new set up of the Embers lounge and the Grill. It is important us to know guests point of views. Thank you We look forward to continuing to welcome you back to the resort and stunning Blue Mountains in the near future. Sincerely, Charlie Young General Manager

Good stay

Customer review rating 4.0/5

Ariane P. Families - Confirmed reviews ALL

We loved it! We will be back next year!

Dear Ariane, Thank you for sharing this great review of Fairmont Resort Blue Mountains following your recent stay with us. We were delighted to read that you and your family had a wonderful time and well taken care of by our fantastic and friendly team especially Catherine.   It is also very pleasing that you enjoyed the stay and we look forward to welcoming you back again. Sincerely, Charlie Young General Manager

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Other web-users rate our hotel

  • 1,366 reviews 8.2/10 Location
  • 2,606 reviews 6.3/10 Room
  • 2,797 reviews 7.8/10 Service
  • 26 reviews 5.9/10 WiFi
  • 1,566 reviews 5.5/10 Food
  • 792 reviews 4/10 Cleanliness
  • 704 reviews 6.7/10 Breakfast
  • 601 reviews 5.2/10 Value

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