Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 1,096 reviews

Best price
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Mercure Sheffield St Paul's Hotel & Spa - Image 1
Mercure Sheffield St Paul's Hotel & Spa - Image 2
Mercure Sheffield St Paul's Hotel & Spa - Image 3
Mercure Sheffield St Paul's Hotel & Spa - Image 4
119 Norfolk street, S1 2JE SHEFFIELD, United Kingdom

Description

Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

Our accommodation(s)

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

GPS:53.380455, -1.468413

Telephone
Fax +44 114 278 2076

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,096 reviews

TripAdvisor Rating  4.0/5  3,724 reviews

Amazing Spa Dah & Afternoon Tea

TripAdvisor rating 5.0/5

774leandraH TripAdvisor review

Amazing Spa Day and Afternoon Tea.Booked as a Mother’s Day gift from my daughter and after having read the reviews on here I was dreading it! They couldn’t have been more wrong …lovely staff and facilities and really fresh and delicious afternoon tea! Would highly recommend ❤️

10 years of poor service

TripAdvisor rating 2.0/5

JaneH2329 Business - TripAdvisor review

I first reviewed this hotel nearly 10 years ago. At the time I suggested that building and location were good but service was poor. Fast forward 10 years and once again I review the hotel. A series of minor issues this week, compounded by finding out that I am expected to pay an extra £10 per visit to the pool. No notification of this on booking, confirmation, nor on check in. At Paul’s has a monopoly in the city centre of Sheffield and treats guests with disdain.

Perfect location

Customer review rating 5.0/5

Tim L. Couples - Confirmed reviews ALL

We decided to stay on the occasion of my wife’s 60th birthday. We had a meal booked for the family at Ego and so it seemed the natural choice.

A lovely, warm welcome

Customer review rating 2.5/5

Dana Couples - Confirmed reviews ALL

Sougarth welcomed us warmly. A complimentary drink and breakfast was gratefully received. Thanks. Smooth check in and nice room. Hotel centrally located, close to concert at City Hall. Breakfast dreadful, even worse than our last stay ...... hence why we did not order this time round! So sorry for patrons who pay for breakfast and something needs to be done in this respect.

Well located

Customer review rating 3.0/5

Simon C. Couples - Confirmed reviews ALL

A lovely room, very clean. Limited menu for evening food from the bar though the daytime sandwiches were very nice. I was very disappointed to be charged £10 to use the pool, this would be extremely high for any facility but with the cost of the room I thought that this was inappropriate.

Dear Simon Thank you for taking the time to tell us about your experience at the Mercure Sheffield St Paul's Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Mercure Hotel and Spa Sheffield

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Other web-users rate our hotel

  • 941 reviews 9.2/10 Location
  • 1,732 reviews 5.5/10 Room
  • 1,394 reviews 7/10 Service
  • 26 reviews 8/10 WiFi
  • 590 reviews 4.7/10 Cleanliness
  • 483 reviews 8/10 Breakfast
  • 449 reviews 5.9/10 Amenities
  • 392 reviews 4.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.