Novotel Bandung 4 stars

Customer review rating (ALL Rating) 4.7/5 1,504 reviews

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Description

Hotel extras

  • Fitness centre and spa facilities

  • Conference facilities (up to 500 people)

  • 8 minutes from Husein Sastranegara Airport

  • 10-minute drive from ITB (Bandung Institute of Technology)

  • Public and private indoor parking

Our accommodation(s)

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Hotel location

Novotel Bandung

Jalan Cihampelas No 23 25, West Java
40171 BANDUNG
Indonesia

GPS:-6.90491, 107.604

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

The Square is a new dining experience concept serving authentic Indonesian, Asian and Western specialities. Open for breakfast, lunch and dinner, this restaurant offers extensive buffet and a la carte options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,504 reviews

TripAdvisor Rating  4.0/5  1,591 reviews

Certificate of excellence 2023

Located V.Good

Customer review rating 4.5/5

Salim D. Couples - Confirmed reviews ALL

All hotel stall i give 5 Star..

Dear Mr. Salim D., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto, Rooms Division Manager

Customer review rating 2.0/5

Wllien Business - Confirmed reviews ALL

Room was not makeup at 3pm. I have to complained to the front office to inform them to make up room.

Dear Mr. Whai Lam Lien, Thank you for taking the time to tell us about your experience at the Novotel Bandung. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Siswanto, Rooms Division Manager

Well located but under heavy renovation

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Nice stay as usual. Hotel is under renovation, dusty from the car park to the lobby. Staffs are responsive and helpful

Dear Mr. Bob Sabran, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Rooms Division Manager

Well be back!!! And always!!!

Customer review rating 5.0/5

Addin Families - Confirmed reviews ALL

Our new second home in bandung goes to…. NOVOTEL!!!!!!! ❤️❤️❤️

Dear Mr. Addin Maulana, We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Rooms Division manager

Good staycation

Customer review rating 4.0/5

Dicky Families - Confirmed reviews ALL

Clean room, good view, lot for car park, delicious food.. please add the amenities, i only give 1 tooth brush (staycation with family).. Overall good..

Dear Mr. Dicky Yusuf H., We very much appreciate your comments regarding your stay at the Novotel Bandung. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Siswanto Rooms Division Manager

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Other web-users rate our hotel

  • 276 reviews 9/10 Location
  • 906 reviews 8.6/10 Room
  • 912 reviews 9.1/10 Service
  • 23 reviews 8.7/10 WiFi
  • 589 reviews 9/10 Food
  • 442 reviews 9/10 Cleanliness
  • 387 reviews 8.9/10 Breakfast
  • 291 reviews 8.4/10 Comfort

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