Mantra Sun City Surfers Paradise 3 stars

Customer review rating (ALL Rating) 4.2/5 1,499 reviews

Mantra Sun City Surfers Paradise - Image 1
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3400 Gold Coast Highway, 4217 SURFERS PARADISE, Australia

Description

Hotel extras

  • Large apartment style accommodation - perfect for big groups

  • Pools, sauna, and steam room to help you cool down or warm up

  • Waterslides into the pools for fun and adventure

  • Three distinct swimming pools (indoor and outdoor)

  • 25-minute drive from local theme parks

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 38 m² / 409 sq ft
  • Bedding 1 x Joinable bed(s)
  • Most of the accommodation: Balcony

Hotel location

Mantra Sun City Surfers Paradise

3400 Gold Coast Highway
4217 SURFERS PARADISE
Australia

GPS:-27.992667, 153.428728

Telephone
Fax +61 7 5584 6666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

KOASTAL KITCHEN

The doors to Koastal Kitchen are open for breakfast daily. Fast, great value meals to start the day and all made from fresh local ingredients in the Kitchen. The sun, the surf, the shopping, the excitement, it builds an appetite!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,499 reviews

TripAdvisor Rating  4.0/5  3,211 reviews

Well located

Customer review rating 4.5/5

Hank L. Families - Confirmed reviews ALL

Apartment slightly dated but very roomy and excellent views

Dear HANK l., Thank you for taking the time to leave a positive review, we are very lucky to be situated with such amazing views. We hope to have another opportunity to welcome you back on your next visit to the sunny Gold Coast! Warm regards, Mantra Sun City Team

Good size rooms

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Okay Bathrooms could have been cleaner and kitchens drawers + all kitchen cutlery & utensils had to be washed PROPERLY before use

acting manager on repception

Customer review rating 0.5/5

Graham Solo - Confirmed reviews ALL

lied to my face about, then tried to haggle cash from me to give me my room key. caused me serious inconvenience. will never return again.

Dear Graham C., Thank you for taking the time to tell us about your experience at the Mantra Sun City Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Budget - terrible

Customer review rating 1.5/5

I. Business - Confirmed reviews ALL

Very outdated, unhygienic fan in wardrobe, wardrobe very outdated, wood frame rotting around fridge, bathroom draws look terrible, shower handle leaking. No room service, parking a nightmare with cars entering and exiting through the same gate, even though you are asked to park in the spaces with M (Mantra) cars still needed to have a slip of paper placed on car?? I forgot to place the slip on my last night and when I was leaving in the morning I had a very nasty letter placed on the car from body Coporate of the building. Would never stay again

Dear MCDERMOTT I., Thank you for taking the time to tell us about your experience at the Mantra Sun City Surfers Paradise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mantra Sun City Team

Lovely views

Customer review rating 3.5/5

Kayla Families - Confirmed reviews ALL

The room had a beautiful ocean view but could definitely benefit from some upgrades to make it a more modern room.

Dear KAYLA W., We very much appreciate your comments regarding your stay at the Mantra Sun City Surfers Paradise. It is always a pleasure to receive positive feedback. I will share your comments with our team, and we are working to upgrade our rooms Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 673 reviews 9.5/10 Location
  • 1,192 reviews 6.6/10 Room
  • 721 reviews 7.1/10 Service
  • 56 reviews 4.2/10 WiFi
  • 451 reviews 4.7/10 Cleanliness
  • 440 reviews 8/10 Pool
  • 166 reviews 2.1/10 Food
  • 155 reviews 4.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.