Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 stars

Customer review rating (ALL Rating) 4.7/5 559 reviews

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Grand Mercure Ambassador Hotel and Residences Seoul Yongsan - Image 1
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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Description

Hotel extras

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Our accommodation(s)

Room

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 pers. max
  • 65 m² / 699 sq ft
  • Bedding 1 x King size bed(s)

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Hotel location

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Telephone
Fax +82 2-2223-7778

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

A LA MAISON WINE & DINE

An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  559 reviews

TripAdvisor Rating  5.0/5  578 reviews

Certificate of excellence 2024

Location, room, amenity, people

Customer review rating 5.0/5

Tf Business - Confirmed reviews ALL

First off, lady who looked like the concierge services manager helped me with my luggage, got to talking about BTS and it was fun. Loved the Le Labo amenities, didn’t need perfume after. Loved the view, the size of the room The people are so nice from the front desk, operator, concierge, room service Only downside was I was not able to avail of my late check out privilege

Dear Joseph Rylan F., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your wonderful review, we truly value your perspective as a Silver member. We would like to thank you for your continued support to Accor and we truly appreciate your loyalty to our establishment. We are thrilled to hear that you enjoyed your stay with us and appreciated our amenities and services. As the Guest Experience Manager, it was my pleasure to greet you and assist you with your luggage. It was indeed a fun conversation :-) I am also delighted that you enjoyed the Le Labo amenities and room view. We are sorry to hear about the inconvenience with your late check-out privilege. As the hotel was fully booked the day before, we were unable to accommodate your request for a late check-out due to the high demand for rooms. Please note that late checkout is subject to availability, and while we always endeavor to accommodate our guests' preferences, there are occasions when it may not be feasible. Thank you very much for your feedback on our team. It is fantastic to hear that you had such a positive experience with our team, from the front desk, operator, concierge, to the room service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback motivates us to continue providing excellent service to all our guests. We look forward to welcoming you back to Seoul Dragon City soon! Wishing you an excellent year under the Blue Dragon :-) Merci ! Warm regards, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

unique suit which provides essential needs for daily home-like residence

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

peaceful yet dynamic in service

Dear David H., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your review and for choosing to stay with us. We are delighted to hear that you enjoyed our unique suite, which provides essential needs for a home-like residence, and found our service both peaceful and dynamic. We appreciate your feedback on the check-in process and are pleased to know that it didn't significantly impact your experience. We are committed to excellence and will work on streamlining this further. Regarding breakfast, we value your suggestion on increasing the variety in the salad bar. Our Food & Beverage team will do their best to expand our offerings and improve your dining experience. We are thrilled that our housekeeping team contributed positively to your satisfaction. We will share your kind words with them as encouragement to maintain their excellent service. Thank you also for your comments on check-out and departure. We are glad that it didn't affect your overall satisfaction significantly, but we will continue to refine our processes. Your constructive feedback is invaluable in helping us improve. We look forward to welcoming you back to Seoul Dragon City and providing an even better experience next time. Wishing you an excellent year under the Blue Dragon :-) Warm regards, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

We love this place

Customer review rating 5.0/5

Clive E. Families - Confirmed reviews ALL

Excellent rooms, well located and amazing service. The two bedroom suite is great for families and having a washing machine is great for longer stays. We highly recommend this place.

Dear Clive Edwin E., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your fantastic review, we truly value your perspective as a Classic member. We would like to thank you for your continued support to Accor and we truly appreciate your loyalty to our establishment. We are delighted to hear that you loved our excellent rooms, convenient location, and amazing service. It is great to know that the two-bedroom suite and washing machine made your stay comfortable and enjoyable. We appreciate your suggestions on how we can improve our services. Offering a more affordable breakfast and complimentary items for kids are valuable insights that we will certainly consider. We are also pleased to hear that our cleaning service met your expectations. We look forward to welcoming you and your family back to Seoul Dragon City soon! Wishing you an excellent year under the Blue Dragon :-) Warm regards, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Great stay! Perfect location

Customer review rating 5.0/5

Jorge R. Business - Confirmed reviews ALL

Loved the location and hospitality

Dear Jorge Luis R., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. Thank you for your wonderful review! We are thrilled to hear that you loved the location and our hospitality. Our team works hard to provide a memorable experience, and your feedback is truly appreciated. We look forward to welcoming you back to Seoul Dragon City soon. Wishing you an excellent year under the Blue Dragon :-) Warm regards, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Great location and staff. Very comfortable stay

Customer review rating 5.0/5

Lana K. -. T. P. L. N. Families - Confirmed reviews ALL

I had a great short second stay at the hotel on Friday 7th June 2024. Also My children and I had a wonderful comfortable first stay in a one bedroom apartment at Grand Mercure Ambassador Yongsan for 7 nights , 15th to 22nd April 2024. The apartment is spacious with full kitchen and washer/dryer, big nice bathroom, big living room with double sofa bed. It’s nice quiet and lots of sun light through full glass window (block out curtains installed as well) The gym and swimming pool and spa , yoga rooms were amazing. Member lounge was great as well. The location is fantastic just a short 5 minutes walk over the bridge connecting the hotel with Yongsan KTX station 🚉 and Yongsan Metro line 1 station which are in the same complex with Ipark 7 level shopping centre building where you can find many options for foods, restaurants, shopping and a big supermarket on level B1. It is very convenient to catch AirPort Express (Yongsan line 1 blue ) or intercity KTX to and from Yongsan or across the road to Sinyongsan metro station Line 4 to Myeongdong, Seoul… Hyochang stadium/park near by at corner of Cheongpa Ro 47 - Gil and Sunheonhwanggwibi- Gil, just about 20 minute walk from the hotel is a very lovely place to work out in the outdoor gym areas or play basketball 🏀 or just to enjoy a typical beautiful Korean style garden with lots of trees, flower and a creek and water lilies pond One of our best impressions and experience at the hotel was brought by David JANG a part time staff at the Concierge who greeted us at our late arrival at 9pm on the 15th April 2024. David JANG was fluent in English and was super helpful going out of his way to guide my 12 year old son to find Hyochang park so the little boy could play basketball 🏀 during our stay. David’s thoughtful, warm and kind gesture has helped to make us feel much at home at Grand Mercure Yongsan. Thank You 🙏🏻 . I also would like to thank the lady receptionist Ms JEAN JUNG who helped me checking in on my recent returning stay at 11.50pm Friday 7/6/2024 (R 2604). Jean was very lovely and thorough. Thank You 🙏🏻 we will come back next year. Lana

Dear Thi Phuong Lan N., We very much appreciate your comments regarding your recent stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. It is always a pleasure to receive positive feedback. Thank you for sharing your wonderful experience with us, we truly value your perspective as a Platinum member. We would like to thank you for your continued support to Accor and we truly appreciate your loyalty to our establishment. We are delighted to hear that you and your children had a comfortable and enjoyable stay in our one-bedroom apartment at Grand Mercure Ambassador Yongsan. It is fantastic to know that you appreciated the spaciousness of the apartment, along with its full kitchen, washer/dryer, big bathroom, and large living room with a double sofa bed. We are also glad you found the gym, swimming pool, spa, yoga rooms, and member lounge amazing. We are thrilled that you found our location convenient, with easy access to Yongsan KTX station and Yongsan Metro line 1 station, as well as the nearby shopping center (Ipark Mall located in Yongsan Station building), and supermarket (Emart). It is great to hear that you enjoyed Hyochang stadium/park nearby. We will be sure to pass on your compliments to David Jang and Ms. Jean Jung for their excellent service. We are pleased that they were able to enhance your experience and make you feel at home, even though sadly, David Jang no longer works with us. Thank you for choosing to stay with us, and we look forward to welcoming you back next year! Wishing you an excellent year under the Blue Dragon :-) Safe travels! Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

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Other web-users rate our hotel

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  • 73 reviews 9.4/10 Vibe
  • 46 reviews 8.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.