ibis Vienna Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 334 reviews

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Raststation Schwechat S1, 2320 SCHWECHAT, Austria

Description

Hotel extras

  • Just 10 km from Vienna International Airport

  • Five meeting rooms with natural light (two are INSPIRED Meeting Rooms)

  • 75 air-conditioned non-smoking rooms

  • The Flave of Marché International: Eat and Work in a Comfortable Atmosphere

  • Chauffeur service for business and private customers

Our accommodation(s)

Hotel location

ibis Vienna Airport

Raststation Schwechat S1
2320 SCHWECHAT
Austria

GPS:48.12184, 16.43801

Telephone
Fax +43 1 7077011595

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  334 reviews

TripAdvisor Rating  3.5/5  249 reviews

Good value for Money

Customer review rating 4.5/5

Ronen Business - Confirmed reviews ALL

The bed comfortable, the feather pillow soft and provide a very pleasant sleeping. breakfast divers and high quality. the transport cost is a key disadvantage vs the MOXY who its price become a real competition. providing a shuttle service will be a major advantage.

Dear Ronen, Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the comfort of the bed and pillow, as well as the quality and variety of our breakfast. Your comments are greatly appreciated! We also understand your concern regarding transportation costs. We agree that providing a shuttle service could be a valuable addition for our guests, and we will certainly consider this in our future planning. Thank you again for your constructive feedback, and we hope to have the opportunity to welcome you back soon. Kind regards, Ibis Vienna Airport

Feedback: Location; Unanswered Pre-Arrival Query

TripAdvisor rating 3.0/5

Tony T TripAdvisor review

The hotel’s location may suit travelers with road access, but I hope the hotel would consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Let's be honest - the hotel is located far, at a reasonable distance away from the airport. It would be great if the Management provides an airport shuttle. In general, I have mixed feelings after my stay at the Ibis Vienna Airport hotel. I am very Thankful for the thoughtful reply of the Resident Manager. He took the time to address my concerns (via email) after my stay. I appreciate their effort put into ensuring a positive guest experience, and I am glad to hear that they are reviewing the clarity of the hotel's location details to avoid any misunderstandings. However, I'd like to provide some additional context regarding my experience in November. On 29th October 2024, I sent an email to Ibis Vienna Airport with the following question: “Hello (...) I may need to spend the night at your hotel in between flights. Question: How can I reach the Ibis Vienna Airport hotel from Vienna Airport (VIE)? What are the options?” Unfortunately, I did not receive a response to that inquiry, which could have helped clarify the logistics of reaching the hotel in advance. I arrived on 2nd of November, and I believe a timely reply would have been instrumental in managing expectations and ensuring a smoother arrival. While I appreciate the courteousness of the staff during my later phone call, and during my stay, the initial lack of clarity about the location and accessibility did cause significant inconvenience, especially given my tight travel schedule. Once again, I do understand that the hotel’s location may suit travelers with road access, but I hope you consider providing more proactive communication for guests reliant on public transport or those unfamiliar with the area. Those relying on train would need to make a connection (change trains) at Vienna central station. Thank You again for Your kind offer to assist with any future bookings or recommendations. I genuinely value Your commitment to improving the guest experience, and I hope these suggestions will be helpful. Wishing You and Your team all the Best, Anton M. Tonchev AccorPlus Platinum Member

good

Customer review rating 5.0/5

Gabriel Friends - Confirmed reviews ALL

very good

Dear Gabriel, Thank you for your feedback! We’re thrilled to hear that you had a very good experience with us. Your satisfaction is our priority, and we hope to welcome you back soon for another great stay! Best regards, Ibis Vienna Airport

Good stay

Customer review rating 3.5/5

John M. Business - Confirmed reviews ALL

Very good food!!

Dear John, Thank you for your kind feedback! We're thrilled to hear you enjoyed your stay and loved the food. We hope to welcome you back soon for another great experience! Warm regards, Ibis Vienna Airport

Location is not convenient for Connection flights early morning

Customer review rating 1.5/5

N.y.b. Business - Confirmed reviews ALL

The location of ibis Vienna airport is Not convenient for Connection flights early morning. I arrived in the evening, and I was expecting that the hotel would be within a walking distance of Vienna airport. Instead, I had to change 2 trains, and to take Uber (I missed the train from Vienna Central station and I had to wait for almost an hour for the next train to Lanzendorf). Honestly, my experience was stressful. By the time I arrived at the hotel it was after midnight, and I had to wake up at 4:30 AM for my next flight. I suggest that the management of the hotel removes the words "Vienna airport", because the hotel is located Very VERY far from VIE airport, and it's misleading. The staff of the hotel were the good asset. Location is not convenient.

Dear valued guest, Thank you very much for taking the time to share your experience with us. I’m genuinely sorry to hear that your stay did not meet expectations, especially given the tight travel schedule you had. We know how important smooth logistics are for early-morning connections, and it’s clear your journey to us was more complicated than anticipated. Our hotel’s name, “Ibis Vienna Airport,” often raises expectations of close proximity to the terminal, though in reality, we are located along the S1 motorway, about a 10-minute drive from Vienna International Airport. While some guests find the location convenient for road travel, it doesn’t always meet the needs of those relying on public transit. I’m sorry if this felt misleading, and I assure you we’ll review the clarity of our location details in our listings to prevent any future misunderstanding. We’re pleased to know that our team provided a positive touch during your stay and did their best to support your experience. However, it’s clear we didn’t hit the mark in terms of convenience for your itinerary, and we sincerely apologize for the stress this caused during an already long travel day. If your travels bring you back to Vienna, please feel free to reach out directly; I’d be more than happy to assist you with finding the most convenient options for your needs, whether with us or at a location closer to the airport. Safe travels, and we hope to have the opportunity to host you again under more suitable circumstances. Warm regards, Georg Pollerus Resident Manager, Ibis Vienna Airport

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Other web-users rate our hotel

  • 282 reviews 7.5/10 Location
  • 276 reviews 6.2/10 Room
  • 221 reviews 8.7/10 Service
  • 16 reviews 6.1/10 WiFi
  • 147 reviews 5.3/10 Comfort
  • 125 reviews 7/10 Cleanliness
  • 104 reviews 5.3/10 Value
  • 103 reviews 8.4/10 Breakfast

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