Pullman São Paulo Vila Olímpia 5 stars

Customer review rating (ALL Rating) 4.6/5 2,011 reviews

Best price
guarantee
Pullman São Paulo Vila Olímpia - Image 1
Pullman São Paulo Vila Olímpia - Image 2
Pullman São Paulo Vila Olímpia - Image 3
Pullman São Paulo Vila Olímpia - Image 4
Rua Olimpiadas 205, 04551 000 Sao Paulo, Brazil

Description

Hotel extras

  • Event rooms with capacity for up to 600 people

  • Be sure to visit our restaurant, the HUB, one of the best in São Paulo.

  • The hotel offers honeymoon or romantic package, and wedding day special.

  • We are pet-friendly. Conditions apply.

  • 14-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Pullman São Paulo Vila Olímpia

Rua Olimpiadas 205
04551 000 Sao Paulo
Brazil

GPS:-23.59565, -46.68447

Telephone
Fax +55 11 3049-6622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,011 reviews

TripAdvisor Rating  4.5/5  1,513 reviews

Certificate of excellence 2024

Great stay

Customer review rating 4.5/5

Rachael Business - Confirmed reviews ALL

Lovely stay at the pullman, all the staff very friendly, and helpful. The lounge that you get access to as a platinum member is not really worth it, small room but is open plan and airy Landry service brilliant, restaurant food great, amazing bar service Only small downside is the cleaners were not the best, they seemed to not want to remove rubbish, but nothing that would make me not want to stay again (hence 9 star)

Dear Rachael Ann, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! All of your comments regarding the cleanning, cooking consistency and pillows choice were transmitted to the people in charge of the related areas, we will try our best to not let it happen again! We are looking forward to welcome you back soon. Erick Franco Customer Experience Manager Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

No complementary bottle of water, no welcome cookies, warm not hot sower water, no replenishment of cosmetic set

Dear Karolina G., We very much appreciate your comments regarding your stay at the Pullman São Paulo Vila Olimpia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erick Franco Customer Experience Manager

Great stay, but terrible customer service to get a copy of my receipt

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

After asking twice, using the customer service portal, to get a copy of my receipt for my stay, and waiting for two weeks, I have not gotten any response yet. It is delaying my expense reimbursement and very annoying. You guys should fix this issue, it's not professional for a hotel of your calibre

Dear Tigran, Thank you for taking the time to tell us about your experience. We were honored to have chosen us as your hotel in Sao Paulo. At the same time, we were sorry for not meeting all your expectations. We understand that a simple receipt should never be a problem to a guest, my team have forwarded the invoice for you just now and again, I beg your pardon about this issue. We are taking the appropriate measures to address this point of improvement to ensure a great hospitality experience for all of the guests. At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us, so thank you for telling us about this subject. Even though the mentioned setback, our team hopes to have another opportunity to welcome you on your next visit to São Paulo. Sincerely, Erick Franco Customer Experience Manager Pullman & Grand Mercure SP Vila Olímpia

Excellent hotel

Customer review rating 4.5/5

Andre Business - Confirmed reviews ALL

Thank you for the kind reception and the great quality of the rooms and the service in your hotel. Breakfast and dinner were excellent and the gym was well equipped. Perfect for a multi days business trip.

Dear Andre Van, Pullman is thankful for your comments. Our team is happy to know, that you had a pleasant stay with us! We are looking forward to welcome you back soon. Erick Franco Customer Experience Manager Pullman SP Vila Olímpia #PullmanLife #UpYourGame

Business visit to São Paulo

TripAdvisor rating 5.0/5

Humberto C Business - TripAdvisor review

Great hotel overall, staff is really friendly, the location is perfect and service superb!! Junior at the front desk was not only really nice but very helpful!! Room very, bright, roomy and clean and breakfast very good. The bar was a really good place to end the day.

Hello Humberto, Thank you for spending your time to evaluate us. It is a pleasure to hear that even in a Business visit you could enjoy our service. All of our team will be waiting for your visit and our bar will be ready ! Kinds regards, Erick Franco Customer Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 298 reviews 9.5/10 Location
  • 586 reviews 7.8/10 Room
  • 913 reviews 8.6/10 Service
  • 24 reviews 5.1/10 WiFi
  • 364 reviews 8.8/10 Breakfast
  • 241 reviews 7.8/10 Comfort
  • 221 reviews 8/10 Food
  • 186 reviews 8.5/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Sao Paulo

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.