The Sebel Noosa 4 stars

Customer review rating (ALL Rating) 4.4/5 930 reviews

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The Sebel Noosa - Image 1
The Sebel Noosa - Image 2
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32 Hastings Street, Parking entrance Noosa Parade, 4567 NOOSA HEADS, Australia

Description

Hotel extras

  • Enjoy a BBQ in the entertaining area

  • Outdoor swimming pool

  • Spacious living & dining areas with fully equipped kitchen

  • Luscious gardens and stunning water features provide an oasis of calm

  • Intimate and unique meeting and event space designed to inspire

Our accommodation(s)

Hotel location

The Sebel Noosa

32 Hastings Street, Parking entrance Noosa Parade
4567 NOOSA HEADS
Australia

GPS:-26.387977, 153.089933

Telephone
Fax +61 7 5447 6450

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • Room service

2 pools

Unwind in the sub-tropical surroundings of this Noosa resort's gardens, cool down in the heated outdoor swimming pool or take a dip in the spa. There is even a children's wading pool for the kids to enjoy.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  930 reviews

TripAdvisor Rating  4.1/5  947 reviews

Customer review rating 3.0/5

Hume M. Families - Confirmed reviews ALL

Perfectly positioned, so close to everything that Hasting Street has to offer. Accommodation was ok. Nothing to rave about considering how much we paid per night. The Christmas treats on arrival were a nice touch. As a family who has stayed in many big chain apartments, we were baffled that you couldn’t access any streaming services on the TVs. Might be time for SEBEL to get with the times as far as technology goes. Even at cheaper accommodation this is a basic standard. We also had to request extra blankets on the pullout sofa bed. All that was provided was a sheet. Not a bad stay, just not very lux for the price.

Dear Hume M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location and the festive welcome treats. However, we regret that your accommodation did not meet your expectations, particularly in regards to the technology available in your room. We understand that access to streaming services is increasingly important for our guests, and your comments will be taken into consideration as we continually seek to enhance our offerings. Additionally, we apologize for any inconvenience caused by the need for extra bedding. Our staff is always available to assist with requests to ensure a comfortable stay. We appreciate your insights and hope to have the opportunity to welcome you back in the future for an improved experience. Goodbye, The Sebel Noosa

Customer review rating 3.5/5

Nadine G. Z. Families - Confirmed reviews ALL

Hotel needs a revamp.

Dear Nadine, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret that the condition of your room did not meet expectations. Your observations will be taken into account as we continuously evaluate our facilities. Kind regards, The Sebel Noosa

Customer review rating 2.0/5

Tobi S. Families - Confirmed reviews ALL

Location is A1 Needs a renovation - it’s just dated To charge $700-$1k/night with no service (cleaning & concierge) really made the trip pretty average. The staff at reception do the absolute bare minimum - they lack initiative & leadership. Took 2 days & half a dozen requests to get fresh bottle of soap to the room).

Dear Tobi, Thank you for taking the time to share such detailed feedback. While I am pleased to read that you found our location exceptional, I am genuinely sorry that the overall experience fell so far short of expectations — particularly given the length of your stay and the rate paid. Your comments regarding the condition of the apartment, the perceived lack of value, and most importantly the level of service provided by our team are very concerning. Feeling like a “bother” when requesting basic amenities or service is absolutely not the experience we strive to deliver, and I sincerely apologize to you and your family for how this made you feel throughout your stay. You are quite right to expect warmth, initiative, and leadership from our front office and management teams, especially at premium nightly rates. The delays you experienced in receiving simple items such as soap, along with the lack of proactive housekeeping support, are unacceptable and do not reflect our service standards. I am, however, very pleased to hear your positive comments about the housekeeping team member who assisted you. Her attitude and genuine care are exactly what we want every guest to experience, and your feedback will be shared with her and the wider team as an example of the standard we must consistently uphold. Please be assured that your review has been taken seriously and will be addressed directly with our leadership team, with a strong focus on service culture, accountability, and guest engagement. We clearly have work to do, and feedback such as yours is essential in driving that improvement. Thank you again for sharing your experience so candidly. I am truly sorry we did not deliver the quality, service, and value you rightly expected. Kind regards, The Sebel Noosa team.

Customer review rating 3.0/5

Mathew R. Families - Confirmed reviews ALL

Perfect location. Beds were super comfy, area is quiet. That’s where the positives stopped. 2 bedroom apartment was ok. Dishwasher didn’t work, knives were all blunt, blinds were all buckled, sliding doors between room broken, glass toilet door wouldn’t close, water pressure randomly drop off sometimes to zero, fire alarm kept randomly chirping (maint kept saying nothing wrong). Place needs some serious general maintenance.

Dear Mathew, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the location and comfort of your accommodations. However, we sincerely apologize for the maintenance issues you encountered during your stay. We take such concerns seriously and will review your comments to enhance our services and facilities. Your insights are invaluable to us in ensuring a better experience for future guests. Thank you once again for your feedback. Best regards, The Sebel Noosa

Customer review rating 5.0/5

Osvaldo S. J. Families - Confirmed reviews ALL

I wanted to say a very special thanks to Amelie, who went above and beyond to accomodate us well. As this was our 10th wedding anniversary trip, Amelie gave is an upgrade based on our status and arranged a special gift. Thank you very much Amelie Sebel team!

Dear Osvaldo, Thank you for taking the time to share your positive experience. We are delighted to hear that our location and service met your expectations, and we appreciate your kind words about Amelie. It is always wonderful to celebrate special occasions like your 10th wedding anniversary with our guests. Your feedback is invaluable to us, and we hope to welcome you back for future celebrations. Best regards, The Sebel Noosa

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Other web-users rate our hotel

  • 466 reviews 9.6/10 Location
  • 591 reviews 6.6/10 Room
  • 384 reviews 7.7/10 Service
  • 38 reviews 3.9/10 WiFi
  • 205 reviews 4.4/10 Cleanliness
  • 104 reviews 6.9/10 Pool
  • 69 reviews 5.2/10 Value
  • 22 reviews 4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.