Peppers Noosa Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.1/5 2,066 reviews

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

Description

Hotel extras

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

Our accommodation(s)

Studio

Studio

  • 3 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Most of the accommodation: Terrace

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

GPS:-26.3912903, 153.0907428

Telephone
Fax +61 7 5455 2200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,066 reviews

TripAdvisor Rating  4.2/5  4,920 reviews

“Very surprise”

Customer review rating 1.5/5

Patricia M. Couples - Confirmed reviews ALL

The booking and arrival was a smooth process. We book the studio and got upgraded to the 1 bedroom apartment, thank you! Our room wasn’t ready so we got the buggy service to Hastings st and had lunch out. The staff at the hotel (including the reception, concierge and bar) were wonderful. We got to our room around 3pm and the feel was ok. Big balcony overlooking to the car park and another building so not much privacy due to the kitchen and lounge overlooking to it. The place was tidy and clean but very cold, the aircon was in locked mode so the only way to get turn off was leaving the balcony door unlocked and slightly open. The bed was hard to my liking and the pillows were terrible. Got woken up by a group of kids screaming at 6:45 running up and down the hallway for the next 30 minutes. The housekeeping forgot to leave coffee pods so when I called reception nobody was able to bring some over due to “is before the time that employees starts working” as the reception desk informed. I had breakfast at the restaurant, it was ok. As mentioned before the staff were wonderful in special Florencia. In my way back from breakfast I mentioned to Luiz at reception about the situation with the coffee and he offered a couple of vouchers for a coffee at the restaurant, we accepted his offer and the coffee was outstanding, thank you Luiz! Overall I’ll recommend to stay at Peppers in Noosa if you don’t mind a uncomfortable bed and pillows. Avoid school holidays and book a beach villa so you can have a ray of sunshine coming through your windows. PS: The house wines at the bar are terrible so stick with Aperol Spirits. I hope this review his helpful and no one gets offended nothing personal here Cheers

Dear Patricia, Thank you for your detailed review and for taking the time to share your experience. I’M. glad you enjoyed the upgrade, our buggy service, and the friendly interactions with our team – I’ll be sure to pass your kind words on to Florencia. I’M. sorry to hear about the noise, the coffee pod mix-up, and your discomfort with the bed and pillows. Please also note that the air conditioning can be controlled using a wall switch that looks like a light switch – we’ll aim to better inform guests about this during check-in moving forward. We appreciate your feedback and hope to welcome you again in a more relaxing time of year. Kind Regards, Luiz Magalhaes Front Office Manager

Poor staff

Customer review rating 3.0/5

A R. Families - Confirmed reviews ALL

Housekeeping took our do not disturb sign on the first day. We booked a cot, this was not in our room on arrival. As members of the Accor group we were promised welcome drinks on arrival which we never received. Housekeeping did not replenish our teas during our stay. No information on breakfast times for example was given at check.in, nor was this available in the room. Check in was extremely unfriendly. Did not tell us where anything is located or provide us with a map. Our balcony was very dirty on arrival. Not the standard we had been led to expect based on friends who have stayed previous years. The staff at the weekend were considerably better and more friendly and more informative than those mid-week but by then we had formed our opinion

Dear R., Thank you for your feedback, and I’m truly sorry your experience did not meet expectations. I apologise for the issues you encountered with housekeeping, the missing cot, and the lack of welcome drinks as an Accor member. We also regret the oversight at check-in — all information about breakfast, internet, and resort facilities is included in our welcome pack provided with the room keys, and I’m sorry we failed to give this to you. Your comments will be shared with the team for immediate improvement. Kind Regards, Luiz Magalhaes Front Office Manager

Amazing location and dedicated and friendly team

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We had a lovely 4 night stay for my sisters 60th. The staff were super friendly and the buggy drivers extra nice. Whole environment is relaxed but not in a way that declines from service. Great job team

Dear Vance, Thank you for your lovely feedback. We\'re so pleased to hear you had a great stay while celebrating your sister’s 60th birthday! I\'m especially glad our friendly team and buggy drivers helped make your time with us more enjoyable. We hope to welcome you back again for more special moments in the future. Kind Regards, Luiz Magalhaes Front Office Manager

Well located but dated

Customer review rating 2.0/5

Emily Business - Confirmed reviews ALL

Staff very friendly. 2x single beds requested, arrived to king bed set up. Had to re-make single beds. Requested room refresh the next day, did not occur until the 3rd day. Decor is dated. Great conference facilities. Well located. Buggy service great. Would only return with a discount.

Dear Emily, Thank you for your feedback. I\'m glad to hear our team made a friendly impression and that you enjoyed the conference facilities and buggy service. I’m sorry to hear about the bed configuration and delay with the room refresh. Please note that daily housekeeping is optional and was not included in your booking. That said, we understand your expectations and will review how we can better communicate this in future. We appreciate your comments and hope to welcome you back. Kind Regards, Luiz Magalhaes Front Office Manager

Filthy Penthouse Room and dreadful service

Customer review rating 0.5/5

J C. Families - Confirmed reviews ALL

Penthouse room was utterly filthy. Walls, floors, kitchenware, utensils, bathrooms, carpet- disgusting. The soft furnishings and blankets smelled like mould. The sofa was discoloured from human sweat, stains and it stank. We had to lay out our own towels and sheets to sit in the sofa. Lipstick and grease marks on all glasses/plates Pots and pans were filthy and grimy. I had to wash everything prior to starting holiday. Floors had mould coming up through linoleum and were sticky with in ground filth. Dishwasher did not work-$50 voucher applied to room bill for my time to clean!? Asked if I could have a spatula to cook with- as there was not one provided. I was told by staff that there were none available and I should use tongs. It was a fight, and multiple requests, but I got a spatula eventually! We asked for beach towels daily and frequently told there were none left. We’d direct the staff to where they were in a back cupboard and they’d begrudgingly retrieve some for us! One staff member told us that we would need to use the same beach towels for the duration of our stay. Asked for a room key as our family members had not returned. Staff member said there were none left- end of. I stood with my daughter waiting for another staff member to help. To say the room was filthy is an understatement. I’ll be escalating this complaint along with photos of the filth we had to stay in. I enquired but there were no other rooms. As a previous Peppers owner, I’m gobsmacked to have paid over $6000 for such a filthy room and dreadful service.

Dear Jenelle, Thank you for taking the time to share your feedback, and I’m truly sorry for the disappointing experience you had. The condition of the penthouse and the service you described are far from the standards we strive to uphold. I sincerely apologise for the cleanliness issues and the difficulties you encountered with amenities and staff responsiveness. Please rest assured we are addressing this internally with our team and housekeeping partners. As a gesture of goodwill, I’d like to offer you a 20% discount on your next stay. Should you choose to return, please contact me directly—I will personally oversee the room allocation and ensure everything meets your expectations from the outset. Kind Regards, Luiz Magalhaes Front Office Manager lu…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 622 reviews 9.5/10 Location
  • 1,317 reviews 5.9/10 Room
  • 953 reviews 7.5/10 Service
  • 15 reviews 3.6/10 WiFi
  • 509 reviews 1.8/10 Cleanliness
  • 411 reviews 5.4/10 Amenities
  • 383 reviews 6.7/10 Food
  • 226 reviews 7.4/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Noosa Heads

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.