Peppers Noosa Resort & Villas

I booked 2x 1bedroom apartments and a Penthouse for my family. The 1 bedroom apartments was comfortable and reasonable size. the Penthouse was spacious. Over $8,000 was a little on the expensive side for what was not peak. The breakfast was a little too expensive and boring. Cold bacon, cold eggs, small selection of fruit and pastries. I recently travelled to Phuket and stayed at the Kee Resort and paid similar price for large room overlooking the pool, but included breakfast, large selection of tropical fruits, hot food and a cook to cook omelets etc on demand. All day at the Peppers pool and no service offered at all the bar was always closed when I attended and was commented on by other guests. You should at least offer clean towels or tissues every second day and not wait for people to walk to reception down a hill to get replacements. Not ideal for 67 yo. I heard kids yelling at 6.30 in the morning, 2 days in a row and other guests telling them to quiten down so they could sleep. I would have expected staff to say something. Your front desk staff were very nice and particularly the buggy drivers. That was a good service. Lost two baby bathers for my granddaughters, accidentally left inside a towel. Reported this to front desk and kept on going back to see if they had been found but everytime I spoke to someone different they didn't know what I was talking about. There should be a book for other staff to follow up on and update guests. Never saw them again.

Our villa was quiet and the facilities in the room good. Beds very comfortable. TV was complicated to use but the very obliging young staff would come and help set it up - particularly helpful were Jack and Jackson. The free buggy service to Hastings St. was an excellent service and the young drivers very friendly.

The apartment was huge and had everything. The balcony was peaceful , it felt like being at one with nature. The breakfast was fantastic and the staff were excellent

Overall good. We loved the location and the lagoon swimming pool. Our villa did not feel clean though. Whenever we called reception to ask for help it took 2 phone calls to chase it up.

We were very satisfied with our villa accommodation and also the free buggy service. We found the staff very pleasant and helpful. Our favourite staff members were the young men who came to our room most nights to help us with the technical processes so that we could watch one of the two TVs in our villa. The young staff members who seemed to have several different duties each (reception, driving the free buggy, helping with the TV, etc.) were most helpful and friendly. The ones who stood out for us were Jack and Jackson.