Peppers Noosa Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.1/5 1,978 reviews

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

Description

Hotel extras

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

Our accommodation(s)

Studio

Studio

  • 3 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Most of the accommodation: Terrace

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Hotel location

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

GPS:-26.3912903, 153.0907428

Telephone
Fax +61 7 5455 2200

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,978 reviews

TripAdvisor Rating  4.0/5  4,914 reviews

Disappointing stay.

TripAdvisor rating 1.0/5

Graham B TripAdvisor review

Unfortunately we were allocated a dark and mouldy smelling room for our 3 night stay. More disappointment the restaurant was closed due to a function. Sunday a notice appeared near the lift well informing guests the underground car park of our building was to be closed from Monday to Wednesday for cleaning maintenance which included pressure cleaning of car park. Guests were required to remove their vehicles out of the car park and park elsewhere. Sunday a notice was left at our unit stating the water will be disconnected for 3 hours on Monday. Why does Accor book guests in while doing maintenance to the building. The noise from the pressure cleaning machine was horrendous. We decided to shorten our stay checking out a day early. Unfortunately the lift had broken down on Monday so we had to carry our luggage down the stairs. Ask for help from reception but never arrived. A big thumbs down Accor on our stay after joining the rewards programme.

Good value

Customer review rating 3.5/5

Tony Families - Confirmed reviews ALL

We found that a 7 night stay in a 3 bedroom deluxe villa offers great value for family accommodation reasonably close to Hastings Street. The breakfast buffet and other onsite food options were really good. Staff were always friendly, however, there seemed to be a lack of professional loyalty, with some staff openly blaming and then naming other team members when there was an issue and I’ll quote; “don’t ask her she’s useless” and this is directly in earshot of customers. We checked our pillows to discover that the pillow protectors were dirty on most of the pillows. Whilst these were replaced promptly, housekeeping protocols need to be reviewed. Another issue arose when reception called at around 10pm to accuse us of making too much noise on our deck. We are a group of 4 and 3 of us were in bed and my wife was preparing for bed, no one was on our deck. The accusation upset my wife so I raised the issue with reception next day. The lady was very understanding and provided us with a $150 dining credit. However, in future, staff should properly check issues before jumping on the phone.

Overall disappointing

Customer review rating 1.5/5

Lauren Couples - Confirmed reviews ALL

Overall the room apartment felt dirty and lacked privacy. We found hairs on the bed sheets upon check in. The reception team reluctantly remade the bed for us, we found more hairs after this. We were supplied 2 rolls of toilet paper for our week long stay and obviously ran out. When we asked reception for more, we were given a box of tissues to use because they had run out.. The resort pool is small for the complex size. Couldn’t enjoy it as it was always over crowded..

Dear Lauren, Thank you for your feedback. I apologise for the inconveniences you experienced during your stay. We definitely have a large supply of toilet paper, and I’m sorry if we ran out at reception. We could have quickly arranged more from our store room. Please note that your booking via Qantas/Jetstar didn’t include daily housekeeping, which typically provides more frequent room servicing. On your next visit, please reach out to me directly. As a gesture of goodwill, I’d like to offer a 15% discount on our best available rate and personally inspect your room to ensure everything meets our standards. Kind Regards, Luiz Magalhaes Front Office Manager lu…

Family friendly

Customer review rating 4.0/5

Fiona Families - Confirmed reviews ALL

Convenient location, access to everything and friendly and helpful staff

Dear Fiona, Thank you for your thoughtful feedback. We're delighted you enjoyed our convenient location and found our team friendly and helpful. We appreciate your suggestion regarding easier access to recycling and food waste bins. Sustainability is important to us, and we’re always looking for ways to improve. Your comments will help guide future enhancements to our facilities. We hope to welcome you and your family back to Peppers Noosa soon. Kind regards, Bruna Quiquinato Assistant Manager br…

Faulty Towers Noosa

TripAdvisor rating 2.0/5

U7251RDjenniferc Couples - TripAdvisor review

The apartment and view were okay. The breakfast was brilliant Mary was excellent offering great customer service The overall at Pepper’s service is totally non existent. I am a platinum member !! Forget that! Servicing of the apartment was a change of towels if your lucky. Mould in the shower was a favourite and no cleaning in 2 weeks!!! The buggy service is an absolute joke. If you’re prepared to wait over 20 minutes. They rarely answered the buggy phone. !!The management is non existent. The restaurant was closed for 5 days due to a conference. We knew where we stood Last !!! I have stayed at numerous Accor hotels and have been very happy and this stands out as the worst without a doubt Shame Shame Accor

Dear Guest, Thank you for sharing your feedback. I’m very sorry to hear that your experience did not meet expectations. We’ve shared your comments with all departments to address the issues you raised. During your stay, we hosted a large conference, and I sincerely apologise if this impacted your experience with the restaurant and buggy service. This is not the level of service we aim to provide, especially for our valued platinum members. Your comments about housekeeping and service delays are concerning, and we are taking steps to improve in these areas. I hope we can regain your trust in the future. Kind Regards, Luiz Magalhaes Front Office Manager

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Other web-users rate our hotel

  • 602 reviews 9.3/10 Location
  • 1,276 reviews 6/10 Room
  • 921 reviews 7.7/10 Service
  • 14 reviews 0/10 WiFi
  • 514 reviews 2/10 Cleanliness
  • 357 reviews 6.1/10 Food
  • 229 reviews 7.3/10 Breakfast
  • 193 reviews 5.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.