Sofitel Noosa Pacific Resort Hotel 5 stars

Customer review rating 4.6/5 12,934 reviews

ALLSAFE approved hotel

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Sofitel Noosa Pacific Resort
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+ 28 Services

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • SUNSHINE COASTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • GolfPaying
  • TennisPaying
  • Beach and water sports
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street
Hotel entrance via Noosa Parade
PO Box 886, Noosa Heads Qld 4567
4567 noosa
australia

Tel: +61754494888

Fax: (+61)7/54494753

Check-in from 15h00

Check out up to 12h00

  • SUNBUS :  NOOSA HEADS

  • By plane

    SUNSHINE COAST At 32km / 19.88 miles - Shuttle paying

  • By train

    COOROY At 23km / 14.29 miles

GPS :-26.386863, 153.08834

Our accommodation(s)

SUPERIOR ROOM, 2 Double Beds, Village View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Village View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Beds, Pool View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Beds, River View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Pool View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, River View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Beds, Ocean View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Ocean View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

NOOSA BEACH HOUSE PETER KURUVITA

Type of cuisine: International

Experience relaxed coastal dining in a stylishly chic setting. Enjoy acclaimed chef and restaurateur Peter Kuruvita's passion for creative cuisine . Accor Plus members are offered 15% discount in this venue.

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOOSA BEACH HOUSE BAR

Non contractual photo

With floor to ceiling windows opening to Hastings Street, sit back, relax and watch the world go by, with a cocktail in hand. All day dining menu offers a favourite for everyone. Accor Plus members are offered 50% discount in this venue.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WATERS EDGE POOL BAR

Non contractual photo

Take a dip in our lagoon style pool, unwind in the nearby spa then choose from a selection of light snacks and beverages either delivered to you poolside or served at our swim up bar. Choose something light and fresh or opt for something more substantial.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVIERA BAR & LOUNGE

Non contractual photo

With spectacular views over Noosa River, indulge in authentic local dishes offering a sumptuous selection of epicurean delights and enjoy a mix of classic blended cocktails, globally sourced wine, whiskys and gins, and of course the finest of champagne.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CABANAS NOOSA

Non contractual photo

Evoking le savoir vivre ascend into your very own luxury party atmosphere in our exclusive Cabanas. Your private Butler is on hand for a glass of champagne, chilled to perfection or to arrange a delicious bite to eat in the privacy of your Cabana.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 335

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Sofitel Noosa Pacific Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

12,934 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,434 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Best hotel ever

Customer review rating 5.0/5

Melissa Families - 10/04/2021 Confirmed reviews ALL

Always great

Customer review rating 5.0/5

Julie H. Couples - 09/04/2021 Confirmed reviews ALL

Always a pleasure being greeted by the friendly staff at the Sofitel

well located

Customer review rating 4.0/5

Christl V. Solo - 09/04/2021 Confirmed reviews ALL

Room well appointed spa I liked fantastic breakfast friendly I know when I booked the room, that it was on the 3rd floor, it mentioned to overlooks the Bay Village. But I did not know Bay Village has got a night club with very noisy beat music till midnight. I could not open the Terrasse door, when closed I still could hear it.

Great location

Customer review rating 5.0/5

Jane F. Couples - 08/04/2021 Confirmed reviews ALL

Perfect Friendly staff Beautiful pool Great breakfasts The best bar

Great location. Not sure if it was value for money

Customer review rating 3.5/5

N. O. Couples - 08/04/2021 Confirmed reviews ALL

My fiancé and I stayed at the resort during the Easter holiday period. We stayed in one of your luxury king rooms with a “village” view. The resort is in a great location. Everything is easily accessible from the resort. Overall the resort was nice. However I do believe it doesn’t quite represent value for money. The room we stayed in was a $1000 per night. For a $1000 per night you are expecting luxury. I don’t believe our accommodation was quite up to that mark. I have stayed in many 5 star hotel rooms over my time and this one missed the mark. The “village” view we had was the side wall of a store in Bay Village. Right next to the nightclub! So you could imagine the noise reverberating in our room when the nightclub kicked off around 8pm most nights. Made for an unpleasant sleep. That’s not indicative of a $1000 per night room. Despite booking breakfast on each morning when we first arrived, each morning when we went to the Noosa beach house, our booking wasn’t in the system apparently. Luckily there were tables available. The front desk staff were really friendly. Big tick for them! They were very warm and friendly. The amenities were good also. Not sure if we would book the sofitel again when we come back later this year.

Great to be back in Noosa

Customer review rating 4.5/5

Ian W. Couples - 06/04/2021 Confirmed reviews ALL

Fantastically located in Hastings Street, our room had an entrance to the pool, whilst we lacked views the location grew on us and we would be happy to loacet in the this position when we return...

Disapointing

Customer review rating 1.5/5

David N. Couples - 06/04/2021 Confirmed reviews ALL

We ae in room 320. All night and morning all we could hear was the elevator doors opening and closing in that room. I did not sleep very much and was not relaxed in anyway what so ever. I did not mention this while we were there as I was told that there were no rooms left when we booked. Then after checing out the lady at the counter told me that they could of moved us and did not offer anything in return for this. We had booked a cabana by the pool also during our stay and we had to constantly ask for service as the young girl (whom was lovely) was also servicing the pool side guests. The reason we booked the cabanas was to avoid this. We also asked for a meal to be changed but the chef said to her they couldn't as they were too busy with orders. I was there and there was no one around! We have stayed with on numerous occasions, and this was very disappointing...

Excellent service and property

Customer review rating 4.5/5

Micaela C. Families - 06/04/2021 Confirmed reviews ALL

We stayed last week at Sofitel and despite the Covid situation which unfolded in Brisbane, the staff handled the situation very professionally and were very understanding of last minute changes to plans. I would come back and stay at Sofitel purely because of their friendly flexibility during uncertain times.

Comfort in the heart of Noosa

Customer review rating 5.0/5

Elizabeth S. Families - 06/04/2021 Confirmed reviews ALL

Loved the view of the river from my room, and the rainbow lorikeets that visited my balcony every afternoon. The queueing for breakfast became a bit tedious but I realise that you don't make the rules for this. Service was excellent and location couldn't be better. The only downside was shortage of space ad lounges by the pool.

Very relaxing.

Customer review rating 4.0/5

Nev K. Families - 06/04/2021 Confirmed reviews ALL

Overall we had a great experience but I was disappointed that we booked a room with a pool view 4 months before our stay and were notified one day before our stay that a pool view room was not available because of a maintenance issue, so we accepted the offer of a river view and were given free breakfast to compensate. We were happy with that. The hotel and facilities were excellent and clean and all the staff very polite and friendly. The breakfast was superb but the breakfast drinks were very slow to arrive at our table on 3 of the 4 days of our stay but the staff were very helpful and when the drinks finally arrived they were excellent. We really enjoyed our stay and would definitely stay again. Thank you.

Lovely hotel in a great location

Customer review rating 4.0/5

Mark Families - 06/04/2021 Confirmed reviews ALL

Stayed here for one night as an Accor Plus Stay Plus benefit.

Neat and tidy

Customer review rating 3.5/5

Oliver O. Friends - 05/04/2021 Confirmed reviews ALL

We had a lovely time, nice and clean and neat and tidy

Dated room and no service

Customer review rating 2.0/5

James S. Couples - 05/04/2021 Confirmed reviews ALL

We regularly stay at Accor hotels, particularly the Sofitel brand, and after this experience would make us never return. We arrived early and checked to see if an earlier room was available. We were told there was a guaranteed check in time if 3pm but they could certainly get something earlier for us so we left our number. We waited 3 hours with no call from reception. At exactly 3pm we proceeded to follow up with the receptionist who said our room was available. When asked why we weren’t called, we received a shrug of the shoulders. Our room, instead of having a ‘village view’ as told at check in, was on the ground floor with a view of a wall and some dead plants. It was so dated, at least 20 years since the last repaint and furniture refresh. It also has no light, was damp and smelled of mould. You could not leave the door open as it opened onto a path to the canal so would have been a security risk. Despite having to wear masks etc, no staff seemed concerned to check on anyone’s welfare during the snap Qld covid-changes, and most shops/facilities were closed. It was a very disappointing experience given this hotel used to be a landmark stay in Noosa. Accor needs to really make an effort if this hotel isn’t to continue to tarnish the normally good Sofitel brand.

Always our favourite place to stay in Noosa

Customer review rating 5.0/5

Scott H. Couples - 05/04/2021 Confirmed reviews ALL

Loved it as usual.

Well located

Customer review rating 3.0/5

Taryn Friends - 05/04/2021 Confirmed reviews ALL

Location is pretty good. Weekend stay in a basic room was 900$ - parking and breakfast not included so had to pay that on top. My room was directly across from a nightclub blasting music that kept me awake until it closed. Staff were friendly but hotel itself seemed a little tired, room was a bit drab. Wouldn’t stay at this sofitel location again.

Very well located, good hotel and great staff

Customer review rating 4.5/5

Barry W. Couples - 05/04/2021 Confirmed reviews ALL

We stayed in two different rooms in Sofitel Noosa. The hotel is in a perfect location with good facilities and well appointed and maintained rooms. The only gripe were the beds which were very uncomfortable. The jewel of the hotel though is without doubt the staff, they are truly exceptional and a credit to the hotel.

Fabulous location

Customer review rating 4.5/5

Sara Friends - 04/04/2021 Confirmed reviews ALL

Such a lovely hotel. Large spacious rooms. Friendly staff. Fantastic location on Hastings St

Dear Sara B., We very much appreciate your comments regarding your stay at the Sofitel Noosa Pacific Resort. It is always a pleasure to receive positive and constructive feedback. I am sure that this feedback will serve as an encouragement to all of our staff here as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sona Passchier Assistant Manager

good location

Customer review rating 3.5/5

Jane Couples - 04/04/2021 Confirmed reviews ALL

We recently stayed at the sofitel noosa late march 2021. The resort is in great location situated on hasting st, the beach a few steps away and many fantastic restaurants nearby . We stayed in a superior room - pool view ( the pool view was questionable as far too many trees in the way ) . The room is a great size with a tiny kitchenette, as well as a sofa and small dining table and whilst its furnishings are somewhat dated it was still a good room . The TV however was terrible to use and surely these days you should be able to easily access foxtel or use a steaming device .. we ended up using my laptop for movies etc when required . We found the resort very busy with many young families and difficult to locate a pool bed as well at times . Probably a little too busy for us thou ( we are used to 5 star asian resorts with huge swimming pools etc ) . we chose to eat in the hotels restaurant for breakfast but found whilst the food was good that the service was deplorable so elected to eat elsewhere after a few days ( disappointingly i did advise the reception staff of our disappointment with the service with in writing and verbally but no response received ) . We will return to noosa but whether we choose the sofitel or one of the beachfront apartments .. not sure yet

Great Resort in a great location

Customer review rating 4.0/5

Justin M. Families - 04/04/2021 Confirmed reviews ALL

We had an awesome time at the hotel. Room was excellent, staff were great and the overall hotel facilities were excellent. Right in the middle of Hastings Street but feels like your in a resort.

Perfect for our family,as location and pool

Customer review rating 5.0/5

Lorraine J. Families - 04/04/2021 Confirmed reviews ALL

A family of 4 kids Mum,dad and grandma. A true family break for Mum.Myself and daughter walk the National Park every morning,followed by a swim and coffee then return to the Hotel in time for kids getting up for breakfast. the 8 year old twin highlight is the pancakes.We go to the beach in the mornings,lunch by the pool,a beer or 2 for dadl followed by shopping for the girls. The hardest thing is deciding which restaurant to use at night.Loved it all and will start to save up for next year. Lorraine J.

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