Sofitel Noosa Pacific Resort Hotel 5 stars

We had a great 2 nights, the rooms were great.

great staff and a very enjoyable experience. LOVE the smell in reception (is that weird?!)

One of the most enjoyable stays we’ve had. I wrote a review on Trip Advisor on 13 July 2021 - kindly refer to this for more details. Thank you.

Couldn't have been better, thank you

Upon arrival we were met by two genuinely lovely and helpful staff (Simon I think and a new starter) and a particularly nice glass of wine. They were particularly helpful with restaurant recommendations and bookings. Concierge was also great. As a platnum member we stay at Sofitel’s often and this stay was by far the best experience we have had.

Everything was terrific - from the service, check - in, room, food etc. Thanks so much for the extras for my birthday too it was lovely. Can’t wait to come back.

we were very well looked after by each and every member of the team. All staff were so courteous and helpful. They all made our stay very comfortable. Thank you Sofitel. I am sure you look after your staff well!! The facilities were excellent, room was very spacious, bright and well kept. We had access to all amenities that we needed for the stay. Your location is no doubt very accessible. We look forward to starting with you again.

Wonderful Staff at check in were amazing, credit to your team

We had a delightful stay.The team are friendly and professional.Facilities are what you would expect The TV in the room is very old ,and hard to believe that a brand like Sofitel would have such poor quality

We found the Sofitel very professional and very attentive to their customers. We arrived the day the QLD lockdown started and the little touches like happy hour, trivia ect was very welconed

Very outdated rooms. For $750 per night it's simply not up to scratch. Very old TV that hardly works. A 15 year old alarm clock radio is provided instead of a Bose bluetooth system that most hotel have. A bedside lamp with a ripped shade. Very old bathroom. It's just very tired, and by far and away the worst Sofitel I've ever stayed in.

From the first contact on arrival right through to our departure we felt welcome and safe. Thanks so much to the courteous valet parking attendants, the cheerful housekeepers & the helpful receptionist. Much appreciated the complementary champagne and balloons on my husband’s birthday and the chilled water in our car on departure, with “au revoir” note and asking we let them know when we arrive home safely

Sofitel Noosa is a beautiful hotel, lovely rooms and great staff, every staff member we came into contact with was friendly and helpful. The location is excellent, and the in room dining was the best we have ever had in any hotel. We look forward to our next stay.

A divine place for a holiday! The location, amenities and service were excellent! The staff were super friendly and helpful! Food in all of the eating places in the complex was divine! Just a beautiful holiday! Thank you so much!!!

This was supposed to be the holiday that I was waiting for since May 2020. I was looking forward to visiting Noosa because I heard so much about it and my family loved it so much. I was just disappointed with the service we received. Initially we were advised that we had a early check in however we did not get in until 3pm after we had queried it. That day was very hot and we had to carry the baby around for all that time. Additionally, we accepted the family room because we wanted to visit, however, we had to constantly remind the staff that there were 4 adults and a baby in terms of linen etc.We did not receive any cups/ mugs until the day before we left. The service e staff itself was great and were willing to assist. I hope this feedback will be used and not ignored as I would not want anyone else to have a bad experience in a beautiful resort. I still love the resort and hope to come back.