Sofitel Noosa Pacific Resort Hotel 5 stars

All of the staff we encountered from housekeeping, front desk, F&B and concierge were all friendly and had a smile on their face. Everyone was happy to assist with any questions. The room was very well kept and had a wonderful view. .

Thoroughly enjoyed the stay in all respects with one minor grizzle. Paid for and thoroughly enjoyed a suite, including breakfast, only to find on checkout the the breakfast inclusion doesn't actually include all of your breakfast just some. So having paid close to $1k a night for accom, if you want to start breakfast with tea and finish with coffee its an extra - would I have paid extra for a second tea? Its not the money but the principle.

Delightful staycation break. Many sweet personal touches from the staff, handwritten welcoming note, gift of tropical scented bath salts, turn down staff in the evening. Sunset over the river is a perfect winddown for the evening.

The only thing ( which I have said many times on our stays ) is the totally inappropriate loud music played at the pool bar It’s hard to talk , relax or read I am 50 and heard many others complaining Amongst themselves It’s not beachy holiday vibes it’s night club music Hamilton island , other pool bars play van Morrison and other non offensive music Sorry for going on but it drives me crazy I would stay elsewhere because of it Otherwise gorgeous staff

We had a tremendous stay as our 'villa' room had direct access to the pool so that the kids to come and go to the pool as they please without us parents having to walk them to the pool each time they wanted to go and we could see them from our bedroom balcony which was very convenient and I have not seen this with other Hasting street accommodation. We liked that beach pool towels were provided and you could use them at the beach. It makes travelling bit more easier with less to pack. The access gate points to Hasting street was tremendous choosing between our 2/3 points depending on which direction we wanted to walk. The Villas are wonderful and convenient at ground level and our Queen bed was very comfortable to sleep in with views out to the pool, made it more relaxing. One point I liked was that we could park our car underneath in the car par and then bring our luggage up to reception through the lift, this made checking in so much more convenient for us , as we only had one carry bag each . Instead of having to go to reception, park , then go back through reception to go to room. The amenities were wonderful 'Hermes', we even used the sewing kit which came in handy. We did have only 1 toilet paper roll per bathroom and it would have been nice to have an extra one in the cupboard or something but I just had to call reception for this anyway so it was not a concern. I found the cleaning ladies very accommodating and enjoyed receiving the complimentary water and chocolates which was a nice touch as it is starting to get seasonally warm.

Came up for work 2 nights

greeted amiably by the valet, who quickly organised the delivery of luggage to our room. Check-in was smooth and moments after we arrived in our room, the luggage arrived, with the porter offering his assistance asking if we had other needs. Visited the pool area and quickly returned with bathers and enjoyed a swim, and a drink. Had dinner at the restaurant, and can heartily recommend the pepper prawns Entree which impressed both of us enormously. After a good night's sleep, we had breakfast and were both impressed by the poached eggs Benedict with salmon and avocado smash on sourdough bread. Checkout was painless, and would heartily recommend others to visit, since Sofitel really has the word " RESORT " fine tuned and has achieved EXCELLENCE.

Clean and friendly.

Good service, friendly and we had a great room with gorgeous river view. Lovely bathrobes, slippers and Balmain toiletries.

I was greeted with poor customer service, lack of information prior to arrival regarding deposit money and not accepting cash. I felt the staff were not concerned with my stay only in the payment. My room was of very poor standard and I found it to be extremely over priced also it hadn’t been cleaned I had to get the staff to get a cleaner up and clean black pubic hair out of the bath tub which was not good. Overall the hotel was in a great position the parking was not good

Very good - and lovely staff - just frustrating that refund has still not been received.

We stayed for two nights at the Sofitel Noosa. It is centrally located but still peaceful and quiet. Wonderful!

Really enjoyed our stay, all the staff were very helpful and always happy :):)

The staff were professional, happy and nothing was any trouble. The hotel atmosphere was relaxing and made our stay perfect.

We decided to splash out for our 20th Wedding Anniversary at Sofitel Noosa and we weren’t disappointed. All the staff, from bookings, to reception, house keeping, breakfast and dining, all staff were, are just lovely friendly helpful people. Sofitel should be proud of these people because to me they can either make or break a holiday. Congratulations to all.