Sofitel Noosa Pacific Resort Hotel 5 stars

The executive checkin was excellent with great staff The room and the view amazing Our only dissatisfaction was we ordered room service and they forgot or lost our order This issue was not handled satisfactory for a 5 star resort

We thoroughly enjoyed the hospitality, service and room on our recent staycation.

We had a great room overlooking the river. The staff were very friendly and helpful. Nice and handy to Hastings St.

Great place to just relax .Very friendly staff and wonderful breakfast.

My partner & I stayed 3 days with a great rate AUD 1,098.55 for 3 nights midweek Then as I explained to your staff behind the counter, I had a near death experience when I stopped to help a bogged motorist on the Noosa North beach and his snatch strap broke off his car and came flying through both may windscreens narrowly missing my head by 5 cm. As a consequence, I could not drive my truck back to the gold coast and had to spend ONE MORE NIGHT arranging a tow truck and rental car etc and asked how much to stay for the ONE more night and your staff told my $700 for that one night I was flabbergasted that this company preferred to price gouge me rather than help any way they could I felt very disappointed yet had to stay the extra night as moving was not an option because and I too many extra things to organise another r car to drive home the next day and the tow truck Really is that the way Sophie tell handle their valued clients? Like I am a gold member yet felt kicked in the guts and taken advantage of. I understood it was a Friday night and more a peak hour however it is poor form and would look forward to some sort of compassionate understanding and compensation as this is NOT the story Sofitel would probably want out there the market

Incredible service from the moment we arrived to when we departed

Relaxing. Helpful staff.

Upon arrival we were greeted by such friendly staff who took the time to make reservations for us at the resort's restaurant. Our room was modern, very clean and spacious. The bed and pillows were incredibly comfortable. Room service was great. We felt most relaxed sitting by the pool, listening to great music while the lovely bar staff looked after us. Breakfast at the Sofitel Beach House Restaurant was exceptional, and the staff were fantastic. The handwritten welcome note and other extra surprises were wonderful and appreciated! Overall a perfect staycation.

Your Sofitel team are fabulous, from concierge, to front desk and the guest experience team and house keeping. I can't fault it. you team make the whole experience fun, relaxing and special form the moment we check in every time. Thank you and looking forward to our next few days away.

Very relaxing . ALL staff very helpful , professional and friendly

Stayed for the weekend for our wedding anniversary. Staff were amazing & we felt extremely spoilt. They went out of their way to ensure we had a wonderful stay, it was so nice to receive genuinely great service. The location of this hotel is perfect & we did not bother with the car as it was so easy to simply wander around Noosa soaking up the atmosphere

Great hotel with fabulous. pool area. Only issue couldn't. get Foxtel on TV. Rooms are excellent. Didn't use dining areas as we ate in cafes and restaurants in Hastings St. Will definitely stay again. Recommend

Sofitel Noosa is a beautiful hotel, lovely rooms and great staff, every staff member we came into contact with was friendly and helpful. The location is excellent, and the in room dining was the best we have ever had in any hotel. We look forward to our next stay.

A divine place for a holiday! The location, amenities and service were excellent! The staff were super friendly and helpful! Food in all of the eating places in the complex was divine! Just a beautiful holiday! Thank you so much!!!

This was supposed to be the holiday that I was waiting for since May 2020. I was looking forward to visiting Noosa because I heard so much about it and my family loved it so much. I was just disappointed with the service we received. Initially we were advised that we had a early check in however we did not get in until 3pm after we had queried it. That day was very hot and we had to carry the baby around for all that time. Additionally, we accepted the family room because we wanted to visit, however, we had to constantly remind the staff that there were 4 adults and a baby in terms of linen etc.We did not receive any cups/ mugs until the day before we left. The service e staff itself was great and were willing to assist. I hope this feedback will be used and not ignored as I would not want anyone else to have a bad experience in a beautiful resort. I still love the resort and hope to come back.