Sofitel Noosa Pacific Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 3,623 reviews

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Description

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Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

GPS:-26.386863, 153.08834

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOOSA BEACH HOUSE

Experience relaxed dining and Modern Coastal cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,623 reviews

TripAdvisor Rating  4.5/5  1,532 reviews

Certificate of excellence 2024

100% perfect service

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The staff at Sofitel Noosa make the experience fantastic. Nothing was too much trouble.

Bonjour, Thank you for your kind words! We are delighted that you enjoyed our perfect service and fantastic staff. At Sofitel Noosa Pacific Resort, we always strive to go above and beyond for our guests. We look forward to welcoming you back soon. Warm regards, Lilah Sofitel Noosa Pacific Resort

Unfortunate

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Unfortunately house keeping was inconsistent. Room wasn’t cleaned well each day, tables weren’t wiped, coffee, tea, sugar, milk not replenished daily. One particular day I called to say we had no coffee, sugar or milk, as well as the room not being cleaned. I called an hour later to ask if my complaint was being taken seriously. The receptionist was then going to send coffee up, I said it was too late as we were getting ready to leave for dinner. The first night was the best with turn down service, we were provided chamomile, chocolates, lavender spray. Every other night chocolate and water only. One day we didn’t get face cloths. Given we stayed 6 nights and it’s quite expensive, the service should have been better. Location is beautiful.

Delightful. Excellent facilities and staff

Customer review rating 5.0/5

Grahame P. Couples - Confirmed reviews ALL

Spacious room, front bar excellent. Pool well attended

Bonjour Grahame, Thank you for your delightful review! We are pleased to hear that you enjoyed our excellent facilities and staff, spacious rooms, and the front bar. Our team works hard to ensure the pool is well attended. We hope to welcome you back soon. Warm regards, Lilah Sofitel Noosa Pacific Resort

Good

Customer review rating 4.0/5

Aaron Couples - Confirmed reviews ALL

Lots to do with in walking distance. Bring lots of $$$$

Well located, great stay

Customer review rating 5.0/5

Michele B. Couples - Confirmed reviews ALL

We enjoy Sofitel Noosa so much we keep coming back at least once a year. Staff are friendly courteous and knowledgeable and nothing is too much trouble.

Dear Michele, Thank you for your positive review! We are delighted to hear that you enjoyed your stay at Sofitel Noosa Pacific Resort. Our staff takes pride in providing excellent service, and we look forward to welcoming you back again soon. Warm Regards, Lilah Sofitel Noosa Pacific Resort

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Other web-users rate our hotel

  • 729 reviews 9.4/10 Location
  • 1,280 reviews 7.2/10 Room
  • 1,766 reviews 9/10 Service
  • 14 reviews 3.3/10 WiFi
  • 344 reviews 7.2/10 Food
  • 331 reviews 5/10 Cleanliness
  • 227 reviews 4.9/10 Value
  • 207 reviews 8/10 Breakfast

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