Sofitel Noosa Pacific Resort Hotel 5 stars

Only one complaint. The TV in our room was way too small for the size of the room. It was clearly very old & took a long time to power up & operate.

In all my 40+ years of travel, bbusiness and professional, I would have stayed in Accor Properties all around the world from Melbourne to Vietnam, from AIX to NY. I have never experienced a more rude staff, at ACCOR or any other hotel chain (i'm Platunum at SPG and Intercontinental). Never did I experience, a front desk staff eavesdrop on a private conversation between husband and wife IN AN EMPTY LOBBY and police the words they are using. Absolutely revolting behavior. she should NEVER work in any hospitality or client facing role. This is AFTER she knew that I am one of your groups most loyal customers spending literally $100,000's in you Como Melbourne property alone in the last 12 months, not to mention what my partners and staff spent. A plate of fruit and bottle of Champaign offered by the manager (Mark Wilkinson) does not compensate for such an unbelievably rude, unprofessional and disgusting behavior. I am currently considering if I should instruct all my Partners and staff at Perpetuity Capital (perpetuity.com.au) and SPC Ardmona (spc.com.au) should ever stay at another ACCOR property anywhere.

From the moment we arrived to our early departure due to Jetstar. Our stay was fabulous, housemaids were great, all staff on the front desk were amazing, Karen especially.

The public areas and general hotel vibe was great, the location in Noosa is great, however the rooms were very disappointing consider we paid $500 per night. The room looked old with the furniture used, especially the older TV, which was also small and in an awkward location compared to the rest of the room. The bathroom amenities also looked a bit dated. On top of this we were surprised by a couple of cockroaches (but this is coastal Queensland so no real big issue?). Overall we were just disappointed with a sad looking room for the price we paid.

Great staff and location very handy. Was a little disappointed with the view from room 522. Had asked for a river view but my view was more car park and road than river. Would request a different room next time. Other than that room was well appointed. Restaurant for breakfast was quite nice with good quality food. In room dining was delivered quite quickly and food was great. Had a spa treatment which was very nice with professional staff.

The hotel reception at check in were professional with excellent communication skills. The in room dinning was very very poor given the overall good quality of the hotel and price. The steak was cut into pieces and tough.

Great accomodation and location

Always clean, comfortable, great rooms, friendly helpful staff in all aspects of the hotel. Great facilities. Highly recommended.

Great weather, large comfy room, luxurious surroundings, great food and nothing too much trouble. Had a wonderful stay.

We loved our Superior River View room with its constantly changing views from sunrise to sunset. The room was spotless, with all the extras you expect in a 5 star hotel. Service was very warm and welcoming, with everyone we encountered. Breakfast in the Hotel Beach House was excellent, and we could step from there straight onto Hastings St, so It was the perfect location.

Still a great stay, Ground, pool and rooms well maintained. Meals in restaurant different from pre covid but still great.

we stayed 3 nights in a family pool view room and absolutely loved it! Walking distance to everything, room service, day spa and a big pool for kids. Staff are super friendly. We can't wait to come back....

All good.

Great staff, particularly on Reception. A comfortable room, although the bed was lumpy and the furniture layout was somewhat strange. A poor experience for breakfast in the Beach House Restaurant, although that was dealt with appropriately by staff at the time. Despite the niggles, we had a relaxing stay overall.

Relax great housekeeping great room service staff All staff 10-10 size of the room is the reason I continue to return. And the staff trey to always get me the same room What more can I say but thank you