Sofitel Noosa Pacific Resort Hotel 5 stars

excellent

overall great stay , loved the location and pool side bar . The biggest frustration was around having to continually que to get into the front casual dining for anytime of drink and eat with everyone else in Noosa. We were told the hotel bar would be open Friday and Saturday... This didn't happen either. if nothing else we found some great eateries because we just could get into the dining area most nights.

The overall experience was sensational. Mark Wilkinson and his team are simply the best always willing to go the extra mile for service and attention. I highly recommend this Hotel to anyone seeking accommodation in Noosa.

Stayed 1 night. Paid a crazy amount of money for a basic hotel room. We were planning on having a splurge night away. What a waste. There was a party in the room above us till 10pm which kept our baby awake. When mentioned to staff on checkout the response was "oh that a shame".. pretty dissatisfied

We booked a last minute 4 days stay in the new year. Our room was spacious for 4 people, pool was sensational and proximity to Hastings St perfect. All staff were happy and helpful. We will be back.

Pool was too busy, sometimes couldn’t get a seat. Bernadetta at breakfast was awesome although think it’s a bit unfair to charge for extras when normally a buffet. Bathrooms in rooms probably could do with an update/refresh but room sizes are fantastic.

This was our first time at a Sofitel and we were very impressed. We were made to feel welcome by the staff on arrival and everyone was helpful throughout our stay. The rooms were large and we rarely heard other guests like happens in some other hotels. Breakfast was tasty and the wait staff were quick to fix a mix up with our order. The Beach House bar was fantastic with delicious cocktails. The Brisbane lockdown happened during our stay and the response from the resort was immediate, yet unobtrusive. They quietly put up screens at the desks to protect staff and customers and some staff started wearing masks, adjustments were made to capacity in the bar and restaurant and each room received a letter. We felt safe and were impressed. We often saw management staff around the hotel and they always greeted us with a smile. From what we saw, they took pride in the hotel which was shown when they picked up rubbish, moved furniture and spoke pleasantly to their staff. The resort is in a fabulous location and has excellent facilities. Would highly recommend to anyone who wishes to stay here. We had planned on a trip away without our children, but they had to join us for our final night. This also was not a problem and staff were incredibly understanding and helpful.

Loved staying at the Sofitel at Noosa. Hotel is close to everything you could need & the kids enjoyed the pool. Excellent service all round.

Fantastic service - great position - good facilities. Good practice of COVID safe - thanks for making us feel safe! Only negative was rooms looking a bit tired although they are huge and still comfortable.

A brief 2 night stay, first time at this former Sheraton now Sofitel. High quality friendly staff, spacious rooms, very cool pool bar, location is excellent to walk directly through Hastings St, property is ageing in design though (late 80’s build) and will need some step ups at some stage to match the best of newer 5 star resorts.

Staff were awesome!!

Each time we got room service, they stuffed it up. One example was when my husband ordered a bottle of wine and it arrived open and one glass gone from it?????

We had 3 nights over New Year. From check in to check out this hotel exceeded our expectations, most notably how friendly and helpful the staff are. Our suite was well prepared, very clean and compfortable.

Easy. Your staff are brilliant. Genuine. professional. Efficient.

We had interconnecting ocean view rooms and this gave us enough space for the four us to spread out. The hotel was fantastic. Great food. Wonderful location. Excellent service. Just a walk across the road for an ocean swim. Very accommodating staff and the little extras like water and chocolates, and champagne for New Years Eve, made it that little bit more special. Despite not being able to have the buffet breakfast, it was still very nice and was enough food to satisfy everyone.