Sofitel Noosa Pacific Resort

Sofitel Noosa Pacific Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 3,231 reviews

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Description

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street, Hotel entrance via Noosa Parade, PO Box 886, Noosa Heads Qld 4567
4567 NOOSA
Australia

  • SUNBUS:  NOOSA HEADS

  • By plane

    SUNSHINE COAST At 32km / 19.88 miles - Shuttle paying

  • By train

    COOROY At 23km / 14.29 miles

GPS:-26.386863, 153.08834

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOOSA BEACH HOUSE

Experience relaxed, coastal dining and Modern European cuisine in the stylishly chic setting of Noosa Beach House. Accor Plus members are offered 15% discount in this venue.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  3,231 reviews

TripAdvisor Rating  4.5/5  1,477 reviews

Certificate of excellence 2022

Great stay

Customer review rating 5.0/5

Anne D. Couples - Confirmed reviews ALL

From check-in until check-out we experienced pure luxury. Friendly staff, champagne on arrival, special gift in our fridge, Chocolates and "Sleepy-time tea" delivered to our door in the evening, delicious meal in the restaurant and a clean and comfortable room.

Great service until check out

Customer review rating 3.5/5

Maeve M. Friends - Confirmed reviews ALL

Stayed on the weekend for my birthday with my girlfriends. Had a lovely check-in experience with Mad’s and the wonderful concierge team. The stay was great! The room was fantastic, and the resort facilities were lovely as always. The pool staff were very helpful and friendly. Upon check-out, I went to the reception early Sunday morning to finalise the bill and wanted to pay using my rewards points. The girl at reception called the duty manager, who explained I could only use my rewards points to pay for the outstanding on my bill ($30). I explained that I wanted to use all my rewards points, and he said they don’t provide refunds at the resort. Therefore, I couldn’t use all my rewards points for the stay. This was very disappointing as I have done this at other Accor hotels without issue. More disappointing was the fact that the duty manager didn’t want to try to find any form of solution or betterment of the situation. To be fair, it didn’t seem either staff were very confident with using the burn points system. Overall a great stay, but I thought it was worth providing the feedback for training.

Fabulous service. Lovely stay

Customer review rating 5.0/5

Jodie R. Couples - Confirmed reviews ALL

From Check in to check out we had a great experience

Very comfortable

Customer review rating 4.5/5

Yesh Business - Confirmed reviews ALL

Stayed for a conference, initial lady at reception was lovely and kids and husband enjoyed the pool whilst I was at the conference. Conference facilities were great. Rooms were large and comfortable and the location amazing. Special thank you to the concierge who went above and beyond. They were amazing thank you !

Perfect break

Customer review rating 5.0/5

Sally H. Couples - Confirmed reviews ALL

From the welcome to checking out the Sofitel Noosa does it very well. Staff throughout the resort are exceptional with a cheery hello and a smile always making our day special. The restaurant breakfast is very good and the omlettes delightful. The rooms although showing some signs of wear are kept vey clean and are very comfortable. We were lucky enough to be on the 6th floor with a pool and ocean view. Wonderful! We have visited several times and it still remains our favourite holiday destination.

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