Sofitel Noosa Pacific Resort Hotel 5 stars

Customer review rating 4.6/5 11,764 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Noosa Pacific Resort
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Room 1

Number of guests
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • SUNSHINE COASTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • GolfPaying
  • TennisPaying
  • Beach and water sports
  • Bicycles rentalPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Noosa Pacific Resort

14 16 Hastings Street
Hotel entrance via Noosa Parade
PO Box 886, Noosa Heads Qld 4567
4567
noosa
australia

Tel: +61754494888

Fax: (+61)7/54494753

Check-in from 15h00

Check out up to 12h00

  • SUNBUS :  NOOSA HEADS

  • By plane

    SUNSHINE COAST At 32km / 19.88 miles - Shuttle paying

  • By train

    COOROY At 23km / 14.29 miles

GPS :-26.386863, 153.08834

Our accommodations

SUPERIOR ROOM, 2 Double Beds, Village View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Village View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Beds, Pool View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Beds, River View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Pool View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, River View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Double Beds, Ocean View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 King Size Bed, Ocean View

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

NOOSA BEACH HOUSE PETER KURUVITA

Type of cuisine: International

Experience relaxed coastal dining in a stylishly chic setting. Evolving from a sunny daytime venue in to a sophisticated dining experience in the evening, enjoy acclaimed chef and restaurateur Peter Kuruvita's passion for creative cuisine .

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOOSA BEACH HOUSE BAR

Non contractual photo

After a day at the beach enjoy a glass of wine, favourite cocktail or a bite to eat from the global all day dining menu. With floor to ceiling windows opening to Hastings Street, sit back, relax in a comfortable lounge and watch the world go by.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WATERS EDGE POOL BAR

Non contractual photo

Take a dip in our lagoon style pool, unwind in the nearby spa then choose from a selection of light snacks and beverages either delivered to you poolside or served at our swim up bar. Choose something light and fresh or opt for something more substantial.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVIERA BAR & LOUNGE

Non contractual photo

With spectacular views over Noosa River, indulge in authentic local dishes offering a sumptuous selection of epicurean delights and enjoy a mix of classic blended cocktails, globally sourced wine, whiskys and gins, and of course the finest of champagne.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE CABANAS NOOSA

Non contractual photo

Evoking le savoir vivre ascend into your very own luxury party atmosphere in our exclusive Cabanas. Your private Butler is on hand for a glass of champagne, chilled to perfection or to arrange a delicious bite to eat in the privacy of your Cabana.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 335

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Sofitel Noosa Pacific Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

11,764 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,382 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located, Friendly and helpful all staff, from cleaners, restaurant staff and front off desk.

Customer review rating 4.6/5

Elizabeth S. Couples - 31/07/2020 Confirmed reviews ALL

Still a great stay, Ground, pool and rooms well maintained. Meals in restaurant different from pre covid but still great.

Best Family Getaway

Customer review rating 4.6/5

Courtney Families - 31/07/2020 Confirmed reviews ALL

we stayed 3 nights in a family pool view room and absolutely loved it! Walking distance to everything, room service, day spa and a big pool for kids. Staff are super friendly. We can't wait to come back....

Customer review rating 4.6/5

Anonymous Couples - 30/07/2020 Confirmed reviews ALL

All good.

A Relaxing Stay

Customer review rating 4.6/5

Chris L. Couples - 30/07/2020 Confirmed reviews ALL

Great staff, particularly on Reception. A comfortable room, although the bed was lumpy and the furniture layout was somewhat strange. A poor experience for breakfast in the Beach House Restaurant, although that was dealt with appropriately by staff at the time. Despite the niggles, we had a relaxing stay overall.

Better always than great

Customer review rating 4.6/5

Melody A. G. P. Couples - 30/07/2020 Confirmed reviews ALL

Relax great housekeeping great room service staff All staff 10-10 size of the room is the reason I continue to return. And the staff trey to always get me the same room What more can I say but thank you

The perfect getaway

Customer review rating 4.6/5

Stephen P. Couples - 30/07/2020 Confirmed reviews ALL

My partner and I have visited the Noosa Sofitel several times and we always enjoy our time at the resort due to the high quality of service, staff and facilities at the resort. We are looking forward to when we can get back again soon.

Pleasant Stay

Customer review rating 4.6/5

Andrew M. Couples - 30/07/2020 Confirmed reviews ALL

Enjoyed the accommodation in a pool villa, if at all would suggest upgrading the quality of towels ! Very comfortable generally and probably the only disappointment being that the restaurant was closed during our stay.

Good location, rooms are a good size. Mean-spirited customer service.

Customer review rating 4.6/5

Roslyn Couples - 29/07/2020 Confirmed reviews ALL

At a time when we all try to do our best to prop up local businesses (and in our case, by staying in a hotel in our home State) it was disappointing to see that the favour wasn't returned by Sofitel. Your care of your clients is 'stingy', mean spirited. For the sake of saving roughly $3 per room by not supplying a little DAILY milk for tea and coffee or a biscuit to have with that tea or coffee could be all it takes to persuade customers like us to stay somewhere else next time. Even cheap & cheerful motor inn type motels along major highways supply a cookie and fresh milk each day. Refuting that supply of a packaged biscuit and milk is against COVID rules just doesn't cut it, sorry. On top of that, having to pay for parking as an extra on top of the tariff was insulting. Upon our stay at the Sheraton Grand Mirage Southport recently, not only were carbonated beverages available 24/7 on tap to guests, but the parking was included in the rate. Maybe we should just stick to that brand next time.

Good stay

Customer review rating 4.6/5

Anonymous Families - 29/07/2020 Confirmed reviews ALL

Good location, a clean room and friendly staff.

Well located. Lovely spacious room.

Customer review rating 4.6/5

Shell Couples - 29/07/2020 Confirmed reviews ALL

Relaxing.

Great 3 days

Customer review rating 4.6/5

Jc K. Couples - 29/07/2020 Confirmed reviews ALL

We had a great stay everything was fine. Car park at $25/day very heavy. The restaurant dinner was TOP (Saturday) My wife and I had a great time.

Sofitel Noosa Overrated but potential

Customer review rating 4.6/5

Anonymous Friends - 29/07/2020 Confirmed reviews ALL

I have stayed at Noosa many a holiday, and this time decided to splurge with my sister for a girls trip away. The rooms were very outdated, and the bath in the bathroom looked very old and uncleaned. The reception/concierge staff were all very professional and should be commended, however wait staff around the restaurant and pool area were very slow to serve, and one day didnot even take our orders. We were also next to an older couple at the pool this same day who had their drinks and snacks never reach them. The Sofitel Noosa has a lot of potential if the service could be improved and overall update to the hotel rooms.

Perfect spot

Customer review rating 4.6/5

Tom Families - 29/07/2020 Confirmed reviews ALL

Great little family getaway. Centrally located, super star staff and very kid friendly.

noosa outing

Customer review rating 4.6/5

Chris Couples - 28/07/2020 Confirmed reviews ALL

very good

Nice location

Customer review rating 4.6/5

Angela P. Couples - 28/07/2020 Confirmed reviews ALL

The stay was satisfactory. It met expectations however, certainly did not exceed expectations. The staff were all pleasant enough, we just didn't feel valued as guests.

Great location and beautiful hotel

Customer review rating 4.6/5

Monet Couples - 27/07/2020 Confirmed reviews ALL

Although our stay is during COVID restrictions it was lovely. Concierge staff were so lovely and helpful. The ground a re beautiful and it is located perfectly on Hastings St.

Excellent service

Customer review rating 4.6/5

Toby H. Couples - 27/07/2020 Confirmed reviews ALL

We had an excellent trip.

Your staff are amazing!

Customer review rating 4.6/5

Megan B. Business - 27/07/2020 Confirmed reviews ALL

We wanted to celebrate 'Christmas in July' as Christmas time for us in Noosa is such a busy time. Please pass on a huge heartfelt thank you to your team, they were fantastic. From the initial point of contact planning our event to the event itself, your team have been incredible. It was really important to us that we supported a local venue who employ people living and working in the Noosa community. We are so happy we did, we had an amazing evening and it was all down to your competent staff who delivered the best experience! We had to adhere to social distancing and limit party numbers but your staff happily worked around this and still made it a successful event. The canapés were delicious and plentiful and the bar staff were helpful and efficient. We will certainly be back in future and are very grateful for creating such happy memories for us on what has been a gloomy year! It really has lifted our spirits thank you so much!

Customer review rating 4.6/5

Dr D. A. K. Families - 27/07/2020 Confirmed reviews ALL

There was big cockroach in our room- they did not even apologize or offer anything-

great location, staff friendly

Customer review rating 4.6/5

Sandra Friends - 27/07/2020 Confirmed reviews ALL

All the staff were friendly, though felt that none of them went out of their way to assist. Only the gentleman from housekeeping when they brought up a mattress topper went beyond what I expected, and remade my bed with the topper even though I said I would do it, they insisted that they should do it. I was disappointed that the 50% off food was not available at the restaurant, I understand with Covid some changes need to be made, but when you pay for a benefit you expect something better than 15%, we had breakfast only 1 morning as it was disappointing ( overcooked) and over priced compared to local cafes where the atmosphere was also better. We invited friends to use my complimentary night, as we were celebrating my husbands birthday, and I wanted to show them the value of being an accorplus member. We didn't get any welcome drinks for their booking, as we were told 1 set of welcome drinks per booking per member, which we had with my first booking. Which is fine, however my husband is also an accorplus member and we had 2 separate bookings ( under the same name), this didn't seem to matter when we said that. The rooms are well appointed and very large, though I think they are due a refresh. The bed was too firm for me, and it took me 2 nights to think to ask for a topper to make it softer. I am assuming with Covid that there is no hotel manual or instructions for room, TV also didnt have this, and was cumbersome to use to find channels. I was expecting more here from a Sofitel hotel. While the little things let the hotel down, we did enjoy our time away. I am not convinced my friends saw the value in a membership either.

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