Dear Kane, Thank you for your lovely feedback and for choosing to stay with us. We’re so pleased to hear you enjoyed your few days at Mantra French Quarter Noosa and that you’re planning to return. It’s also wonderful to hear that you had a positive experience as a Gold ALL Accor member we appreciate your loyalty. We look forward to welcoming you and your family back again soon! Kind regards, MFQ team

Dear Carole, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your stay did not meet your expectations, particularly regarding the design of Room 135 and the overall atmosphere around the pool. We understand that, as a couple, the noise and activity from families and young children may have impacted your enjoyment of the resort. We’re also pleased to acknowledge your Gold status with ALL Accor and appreciate you choosing to stay with us as a valued member. Thank you again for your feedback. We hope to have the opportunity to provide you with a more enjoyable and relaxing stay on a future visit. Kind Regards, MFQ Team

Dear Anne, Thank you for your wonderful feedback and for staying with us at Mantra French Quarter Noosa. We’re delighted to hear you enjoyed our beautiful location and found your room clean and comfortable. It’s also lovely to hear that our team made a positive impression with their professional and pleasant service. We hope to welcome you back again on your next visit to Noosa. Warm regards, Mantra French Quarter Noosa Team

Dear Mary, Thank you for taking the time to share your feedback. I sincerely apologise that your stay did not meet the standard we strive for. While I'm glad our reception team was able to resolve the toilet issue on the day, I completely understand the frustration this caused upon your arrival. We work hard to deliver an exceptional guest experience, and it's clear that in this instance we fell short of that commitment. We have shared your feedback with our team to help prevent similar situations in the future, and we do hope to have the opportunity to welcome you back for a far better stay. Warm regards, Tiffany M Front Office Manager

Dear Linda, Thank you for taking the time to provide such detailed feedback following your recent stay with us. We’re pleased to hear that our team were polite, helpful and friendly throughout your visit. However, we’re very sorry that the condition and cleanliness of your apartment fell well below the standard we aim to provide. In particular, we apologise for the crumbs found underneath the couches, biscuits in the couch cushions and dust on the floors. We understand how disappointing this would have been and have shared your feedback with our housekeeping team for review. We also acknowledge your concerns regarding the step-in spa/shower. We understand that this was not suitable for your accessibility needs, and we apologise that this was not clearly communicated to you at check-in. Thank you again for your honest feedback, Linda. We value your ALL Accor Gold membership and hope we have the opportunity to provide you with a much-improved experience on a future visit. Kind regards, MFQ team

Dear Scott, Thank you for taking the time to share your feedback following your recent stay with us. We’re sorry to hear that the kitchen supplies provided in the apartment were not sufficient for your needs, particularly as you enjoy cooking during your stay. Your feedback regarding the kitchen equipment has been noted and will be shared with our team for review. We also apologise for the television in the second room breaking during your stay. We understand this would have been frustrating, and we appreciate you bringing it to our attention. Thank you again for your feedback, Scott. We hope to have the opportunity to welcome you back to Mantra French Quarter Noosa and provide an improved experience. Kind regards, MFQ team

Dear Guest, Thank you for your review and feedback and thank you for your Loyalty. We apologise for the in-room equipment issues you experienced and grateful our Maintenance Team saved the day for you. Your feedback is important to us, and we will note the experience in your Loyalty profile to ensure we meet your expectations on your next stay with us or with any of our properties. Wishing you safe travels, take care. The Mantra French Quarter Team

Dear Guest, Thank you for choosing to stay with us at Mantra French Quarter. We are happy to hear our Front Office staff met your expectations during your stay. We wish to also thank you for your loyalty and will note your comments of your room preference in your profile, to ensure we meet your accommodation expectations on your next stay with us. Safe travels for the future and take care, The Mantra French Quarter Team

Dear Guest, Thank you for your feedback with regards to your recent stay in our top-level apartment. The sea views are special and the only apartment with them. We are sorry the staircase to them did not meet your expectations and have updated your preferences to note this and meet your expectations on your next stay with us. Apologies the face washers being missed during your stay. We have taken on board your feedback regarding the signage and will review to improve this area. We wish to thank you for your Loyalty and look forward to your return in the future. Take care, The Mantra French Quarter Team

Dear Guest, How wonderful you stayed with us for the three weeks!. We are so happy that you and your family enjoyed your time here at Mantra French Quarter, our facilities and location. Thank you for your Loyalty and returning year after year. We are looking forward to your return in the near future and wishing your family all the best. Take care and safe travels, The Mantra French Quarter Team

Dear Guest, We thank you for taking the time to provide your review on your recent stay with us. Also great to know it was sunny during your stay and you had everything you needed to enjoy your time here with us. Thank you for your loyalty, and we look forward to your return in the near future. Take care and safe travels, The Mantra French Quarter Team

Dear Guest, Thank you for providing the feedback and your stay was satisfactory. We apologise the air dryer for the laundry was not provided in your room when the dryer stopped working. I can confirm the dryer has since been replaced, and the air dryer is in the apartment. Apologies again this occurred during your stay. We hope to see you again in the future and wish you safe travels where ever you may go. Take care, The Mantra French Quarter Team

Dear guest, Thank you for taking the time to share your review with us. We are happy you enjoyed the location of your room, the cleanliness and your requests were met. We look forward to you returning again to enjoy our property and Noosa. Travel safe and take care, The Mantra French Quarter Team

Dear guest, Thank you for staying with us. Although it was short, we are looking forward to your speedy return knowing how much you enjoyed your short break. Wishing you safe travels wherever you may go. Take care, The Mantra French Quarter Team

Dear David, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay. We are sorry that your experience when requesting additional towels made you feel uncomfortable. This is certainly not the impression we want to give our guests, and we appreciate you bringing this to our attention. Your feedback will be shared with our team. Thank you also for letting us know about the rangehood in Room 333. We have passed this information on to our maintenance team for attention. Thank you again for your feedback, and we hope to welcome you and your family back to Mantra French Quarter Noosa in the future. Kind regards, MFQ team

Dear Debra, Thank you for taking the time to share your feedback and for choosing to stay with us again. We truly appreciate your continued loyalty as an Accor Silver member. We are delighted to hear that you once again enjoyed your stay with us We hope to have the opportunity to welcome you back again. Kind regards, MFQ team

Dear Ryan, Thank you for your feedback following your recent holiday with us. Thank you for bringing this to our attention. We have passed your comments on to our management team to investigate the issue and review the impact of the gas system on nearby apartments. We appreciate your feedback and thank you for being a valued ALL Accor Classic member. We hope we have the opportunity to welcome you back again for a much more enjoyable stay. Kind regards, MFQ team

Dear Katherine, Thank you for taking the time to share your feedback following your recent stay with us.. We are sorry for the inconvenience caused by the brief power and water outage during your stay. While we are pleased to hear that you found the disruption manageable, we understand that interruptions like that can be frustrating. Thank you again for your understanding and for being a valued ALL Accor Gold member. We hope to welcome you and your family back to Mantra French Quarter Noosa again soon. Kind regards, MFQ team