Mantra French Quarter Noosa 4 stars

Accommodation was close to everything beach, shops & eateries

Fast check in, friendly staff,

Great location and friendly staff. Unfortunately the bathroom in our room required a decent cleaning as there was excessive mould in the shower, on the shower screen and on the ceiling. On arrival the were Ants in the bathroom, this was quickly dealt with by the staff. Constant noise from work being done in a nearby room. started early every morning. The clothes dryer did not work.

restful in sunny Nossa

Although room very clean, it's showing its age. Toaster wasn't working

Oh where to start. Firstly, the photos on your website of a one bedroom apartment look completely different to what they actually are and certainly not in a good way. The hotel does not provide any room service, a bar or restaurant. You would think for the price and for a four day stay our room would at least be cleaned, toilet paper topped up and towels changed but oh no we didn’t get any of that. Ran out of toilet paper by day three, you think you would be able to phone reception to request more but no there was no phone in our room. The furniture was terrible, looked like a lamp had been glued onto one of the bedside tables then it had been pulled off and just covered up by a book. You would be sitting on the couch or in the bed and dirt would fly out of the air con vents on multiple occasions. The bath was either stained or left dirty, was hard to tell. Every time you showered water would spill onto the floor so our towels were sopping wet the whole stay. We had a car park and on two occasions we returned to the hotel and the car park was full. I have stayed in many Mantra's over the years and I was absolutely appalled at the price we paid for the state of the room and lack of facilities in the hotel. We ended up leaving a day earlier and I will never return to a Mantra hotel.

Great location, room was modern and well appointed & the heated pool was a big hit

run down, no renovation, bad room with no view, no air on working, kitchen no normal coffee, very poor and high price taken

Easy check in and parking. The two bedroom unit has everything we needed for the family. Decent size unit for the family and the tv in the kids room made it easy for the family to share. The pool was awesome for the kids. It was very warm considering the outside temp. If the kids weren’t playing in the pool and were swimming across the road at the beach.

On the first night I had an accident I fell over on the floor. Dislocated shoulder ambulance to the hospital. All good now. Staff were fantastic,Caring and thoughtful.

Clean. After recent stays at mercure brisbane and sebel margate it was a relief to find a hotel still exists with precovid standards of hygiene and cleanliness. I felt safe

Good hotel close to the beach and restaurants. Good parking. Close to National Park. Comfortable hotel - big pool. Mostly quiet at night. Friendly staff.

The only positive is that the resort is in a good location. Otherwise, i have quite a long list of issues that will result in our family refusing to ever stay at this resort again. After being assured when booking that our Deluxe room would be overlooking the pool, with a large balcony, we were given a room at the side of the resort, looking into nothing. Ground floor, no balcony, no light, no sun, dark & gloomy. I asked reception to be relocated to a pool view room like the one i'd booked & like the one shown on the website, and was told it was impossible as the resort was fully booked. However, i had just overhead the other reception lady assuring another customer that a late check out would be fine as the resort was only half full. When booking through Mantra I was assured of a 3rd rollaway bed in the children's room, for which we paid an additional $40 a night. After checking in we were told it would not fit, so the 3rd child would have to sleep in the main living room, with a sofa that had to be packed up/unpacked each night. On our second morning we were awoken early by a noisy truck, followed by EXTREME STENCH, so awful that the kids were almost vomiting. Immediately below our unit was the truck emptying the grease traps from the basement. Stench came directly into the bedroom windows. The smell was horrendous and took all day to dissipate. The children were gagging. Extremely unpleasant experience. Not a nice way to wake up!!! Summary... all complaints were brushed off by the resort reception, as i had booked via phone with the Mantra booking centre, and hadn't booked directly with the resort. The room was nothing like what was shown or described to me when i booked. Complaints were not taken seriously at all. Room was very ordinary, and the experience with the truck emptying the grease trap was just awful. Will never stay here again. I strongly recommend staying anywhere else except here.

Happy friendly staff. Looking forward to our next stay. Just hope for the 3rd floor Room overlooking Hastings Street.

Loved the ground floor unit and access to pool.