Dear Jerry, Thank you for your fantastic feedback and perfect overall rating following your stay at Mantra French Quarter Noosa. We’re delighted to hear that you enjoyed our central location and found our team pleasant and welcoming. It’s especially lovely to know that a member of our front reception team made such a positive impression. We’ll be sure to share your kind words with our reception team. We truly appreciate your recommendation and your continued support as an ALL Accor Classic member. Thank you again for choosing to stay with us. We look forward to welcoming you back to Mantra French Quarter Noosa for another wonderful experience. Warm regards, The Mantra French Quarter Noosa Team

Dear Daniel, Thank you for your lovely feedback and for taking the time to share your experience with us. We’re delighted to hear you enjoyed the comfort of your apartment, and the friendly service provided by our reception team. We do apologise for the lack of glassware in your apartment and appreciate you bringing this to our attention. Your feedback is valuable, and we will share it with our team. Thank you for choosing Mantra French Quarter Noosa. We’re pleased to hear you would love to return, and we look forward to welcoming you back for another enjoyable stay in the future. Kind regards, The Mantra French Quarter Noosa Team

Dear Nicole, Thank you for your wonderful feedback and for choosing to stay with us. We’re delighted to hear that you and your husband had such a great experience. We also appreciate your positive comments about the easy booking process through the Accor ALL app. Your kind words and excellent ratings mean a great deal to our team. Thank you again for sharing your experience. We look forward to welcoming you and your husband back to Mantra French Quarter Noosa for another relaxing stay. Warm regards, The Mantra French Quarter Noosa Team

Dear Thorsten, Thank you for your feedback, and I apologise that your stay was not what you expected. I am sorry that it was not made clear at the time of booking that, as we are fully self-contained apartments, our packages do not include daily servicing or fresh towels like a traditional hotel room. I have shared your comments with our team so we can review how this is communicated on booking and on arrival. We hope to welcome you back in the future so you can enjoy the resort to its full potential. Warm regards, Tiffany M Front Office Manager,

Dear Rian Thank you so much for your wonderful feedback! We are delighted to hear that you had such a fantastic stay with us at Mantra French Quarter Noosa. We appreciate your loyalty as an all Accor silver member. It is lovely to know that the welcome letter, birthday wishes and amenities helped make your celebration extra special. Our team always strives to create memorable experiences for our guests, and your kind words are greatly appreciated. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back to Noosa again soon! Kind regards, MFQ team

Dear Rachael, Thank you for taking the time to share your feedback following your recent stay with us at Mantra French Quarter Noosa. We are pleased to hear that you enjoyed our location, family-friendly pool and the friendly service provided by our reception team. However, we are sorry to learn that the cleanliness of your apartment and the condition of some furnishings did not meet your expectations. We also appreciate your feedback regarding the frequency of apartment servicing during your stay. Please be assured that your comments have been noted and will be shared with the relevant teams for review, as we continually strive to improve our guest experience. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you and your family back to Mantra French Quarter Noosa for a more enjoyable stay in the future. Kind regards, MFQ team

Dear Lynette, Thank you for your wonderful feedback following your recent stay at Mantra French Quarter Noosa. We are delighted to hear that you enjoyed your accommodation, our central location and the friendly, helpful service provided by our team. It is especially lovely to know that all our staff made a positive impression during your stay. Thank you again for taking the time to share your experience. We truly appreciate your kind words and look forward to welcoming you back to Mantra French Quarter Noosa in the future. Kind regards, MFQ team

Dear Brian, Thank you for your fantastic feedback following your recent family holiday at Mantra French Quarter Noosa. We are delighted to hear that you enjoyed our well-maintained complex, beautiful pool and friendly team. We sincerely appreciate your loyalty as an ALL Accor Gold member and thank you for choosing to stay with us. Thank you again for your kind words. We look forward to welcoming you and your family back to Mantra French Quarter Noosa for another perfect stay! Kind regards, MFQ team

Dear Carmen, Thank you for your feedback, and I sincerely apologise that your room did not meet our cleanliness standards. I am sorry that the floors seemed to not be swept and that the shower had a damp smell, as this is not the standard we expect. I have raised your comments with our housekeeping and maintenance teams so they can be addressed. I am glad you enjoyed our location. We hope to welcome you back in the future so you can enjoy the resort to its full potential. Warm regards, Tiffany Front Office Manager

Dear David, Thank you for your feedback, and congratulations on your 50th anniversary. I sincerely apologise that your stay did not meet your expectations on such a special occasion. I am sorry that the room description and photos on our website gave the impression of a superior room, and that the room you were allocated did not match what you expected. I also apologise that the furnishings felt low quality for the price, that the floors felt gritty or greasy, and that your room did not offer the upper-level view you had hoped for. I have shared your comments with the relevant teams, including housekeeping, so we can review these concerns. We appreciate you making the most of your celebration, and we hope to welcome you back in the future so you can enjoy the resort to its full potential. Warm regards, Tiffany M

Dear Linda, Thank you for your lovely feedback and for your continued support of Mantra French Quarter Noosa. We are delighted to hear that you enjoyed your stay in our one-bedroom apartment overlooking Hastings Street and appreciated its peaceful location We appreciate you bringing the issue with the mattress overlay and mattress protector to our attention. We apologise for the discomfort and will pass your feedback on to our team for review. Thank you again for your kind words. We always love welcoming you back and look forward to your next stay with us! Kind regards, MFQ team

Dear Janice, Thank you so much for your wonderful feedback and for giving us a perfect 100/100 rating! We are thrilled to hear that you had a fantastic stay with us and particularly enjoyed our location and pool. It is also wonderful to know that you were happy with your apartment, cleanliness, breakfast and, most importantly, the service provided by our team. As an ALL Accor Gold member, we truly appreciate you choosing to stay with us and your continued loyalty to Accor. Thank you again for your kind words. We look forward to welcoming you and your family back to Mantra French Quarter Noosa for another fantastic stay! Kind regards,

Dear Stacey, Thank you so much for taking the time to share your wonderful feedback with us. We’re delighted to hear that you had such a positive experience and, in particular, that our front desk team were so helpful and welcoming throughout your stay. Your kind comments mean a great deal to the team, and we’ll be sure to share your feedback with them. It’s also fantastic to hear that you enjoyed your accommodation and had a smooth arrival and departure. Thank you again for your kind words and for recommending us. We hope to have the pleasure of welcoming you and your family back to Mantra French Quarter Noosa in the future. Kind regards, MFQ team

Dear Lisa, Thank you for taking the time to share your feedback with us. We are pleased to see you enjoyed your stay with us, we hope to welcome you back for another stay soon. Kind regards, MFQ team

Dear Malcolm &. J., Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear that you found your apartment comfortable and that our reception team were pleasant, helpful and welcoming throughout your stay. We also truly appreciate your continued loyalty as an Accor Gold member. That said, we are sorry to hear that the cleanliness of Apartment did not meet the standard you expected. Thank you again for bringing this to our attention. We value your feedback and look forward to welcoming you back on your next visit to Noosa. Kind regards, MFQ team

Dear Jennifer, Thank you so much for your wonderful feedback and for taking the time to share your experience with us. We’re delighted to hear that you had such an enjoyable stay and particularly loved our pool and convenient access to Hastings Street. We truly appreciate your kind comments. We look forward to welcoming you and your family back to Mantra French Quarter Noosa for another enjoyable stay in the future. Kind regards, MFQ team

Dear Molly, Thank you for taking the time to share your feedback with us following your recent stay. We’re delighted to hear that you had a great stay with your family. It’s also wonderful to know that you found our team welcoming and had a smooth check-in and departure experience. Thank you again for your lovely feedback and for recommending us. We hope to have the pleasure of welcoming you and your family back to Mantra French Quarter Noosa in the future. Kind regards, MFQ team

Dear Laura, Thank you for your feedback, and I sincerely apologise that your stay did not meet your expectations. I am sorry that the kitchen equipment was inadequate and prevented you from preparing meals as you had planned. We are revieing the room to ensure all equipment is up to date. I understand your concern about the room not reflecting the price you paid, and I have shared your comments with the relevant teams for review. We hope to welcome you back in the future so you can enjoy the resort to its full potential. Warm regards, MFQ Team

Dear Shaun, Thank you for staying with us again and for your detailed feedback. I am glad you enjoyed the location and found the property well cared for, and I will pass your kind words on to Cory. I apologise that your unit was more aged than you expected. I am also sorry that the pool experience was affected by unsupervised children. I understand how stressful it was to supervise your own children while also having to speak to others, and I have shared your concerns with the relevant teams so we can review pool supervision. We would be grateful for the opportunity to welcome you back in the future and show you the resort at its best. Kind regards, Tiffany M Front Office Manager