Mantra French Quarter Noosa 4 stars

6 nights 2 adults 2 children in a deluxe 2 bed apartment. Excellent stay.

Seamless check-in, fabulous room - clean, modern, overlooking pool with everything we needed. Perfect location, loved the pool, we didn't want to leave!

Easy parking system and good location. Very basic rooms and facilities- no room service and the resort is catering more toward families than couples.

When looking for accommodation in Noosa, my priorities were proximity to Hastings Street, decent standard of hotel/apartment, and value for money. Firstly, the Mantra is very much in a prime position not only to Hastings Street, but the beach and the nearby national park. Here it wins hands down. Adding to this is some excellent food outlets right outside the door. Secondly, the standards. After checkin to my room, I soon discovered the the main TV did not function. So I went back to reception to report it and the concierge was kind enough to meet me back at the room shortly after. After checking the TV he advised it’d be replaced tomorrow. Not a problem with me at all. When leaving he advised if there were any issues then to contact reception by dialing one. I asked where the phone was located and he soon discovered my room did not have one. Thereafter, my first night felt even more disappointing. I soon discovered that the bedside lights didn’t work due to blown bulbs. The retrofitted split system air conditioner was noisy. The windows in the shower area of the bathroom would not stay open meaning the bathroom looked like a smoking room at Changi airport. The couple in the room above had a 3 to 4 year old child who thought that imitating giants running, till 10pm, was the joy of the day and it was LOUD. Capping off the evening was the well weathered vertical blinds on the full width door and window to the pool area which no longer had connection to one another but were four separate panels. And adding to what may seem picky, the clothes drying rack was rusted through in a few spots and was barely holding together. The TV was replaced the following day as well as the bulbs for the bedside lamps. Alas, I was still phoneless. But was it value for money? Given the range of issues I’ve brought up, I’d say no. By biggest gripe is that the room was clearly not thoroughly inspected before it being used. Had my complaints been not existent then I’d probably say yes and rate it 8/10. Whilst a lot of facilities offer daily housekeeping, a lot of this is over servicing. But to not have any in 4 days is a bit meagre. I think if it was every two days or twice a week, then my score would be 9/10. My biggest positive would have to be the pool.

Following a lost booking it turned out well. Apartment was well stocked with crockery and utensils.

From the moment we arrived when we were given a poolside room upgrade our stay was as good as we could have wished for.

Unfortunately was woken up very early each morning due to the blower vacuum being used below the unit we stayed in.

Very close to shops and beach, apartment well equipped and clean. We had an apartment at the back of the resort as requested which was very quiet.

Great location and perfect stay with a toddler.

So easy to stay here. Out the front door and it’s all there. It was so good to be able to park upon our early 11.30 arrival and explore Hastings St until check in at 2,00. Hand Sanitizers at each lift and well signed new restrictions. All added to an enjoyable stay. Position is everything maybe in need of a touch up but to us it was the perfect spot.

Really enjoyed location of room 101 Felt COVID safe Did enjoy the fact you allowed us to stay and enjoy facilities on check out day. Wife did thing pillows need to be upgraded. Also for money paid for 3nights maybe one day of room service would have been appreciated

Overall a pleasant experience.

Excellent location with great pool. We stayed for 4 nights and due to it being a beachside holiday the room did get quite dirty with excess sand. I feel a room clean/ tidy up would have been beneficial during our stay. I noticed a room clean is only included with a stay over 8 nights which I think is far too long when you have a young family.

The hotel is well located and has the potential to provide an exceptional experience. Unfortunately our room was grotty (think dirty tissues under coffee tables, socks under beds, dried urine around the toilet bowl, dirty floor) which tarnished our experience. The facilities are a bit tired looking though comfortable (if properly cleaned). The kids loved the pool/spa area which catered for wide ranging needs. Some signage to indicate that the attached restaurant (rear access through the hotel) is not Accor affiliated would also be courteous.

The air conditioner was noisy and there was an outdoor drip on the roof which was annoying if you left the window open. The shower didn't work that well and vibrated quite voilently when you first turned on the water. Overall the room was shabby and needed an upgrade. The location was great though.