ibis Phuket Patong 3 stars

Customer review rating (ALL Rating) 4.5/5 191 reviews

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10 Chalermphrakiat Road, Kathu District, Patong, 83150 PHUKET, Thailand

Description

Hotel extras

  • "Patong nightlife is nearby, but not too close to be noisy

  • "Refurbished Superior Rooms & relaxing lobby atmosphere

  • "Easily reached by local transport

  • "The perfect base to explore the island's highlights

  • "Walk to Patong beach & Jung Ceylon lifestyle mall

Our accommodation(s)

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Hotel location

ibis Phuket Patong

10 Chalermphrakiat Road, Kathu District, Patong
83150 PHUKET
Thailand

GPS:7.902177, 98.299751

Telephone
Fax +66 2 659 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

TASTE RESTAURANT

All-you-can-eat breakfast buffet There's nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee,tea and local specialties

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  191 reviews

TripAdvisor Rating  4.0/5  1,935 reviews

Certificate of excellence 2024

Great stay

Customer review rating 4.5/5

John R. Couples - Confirmed reviews ALL

Good location, great facilities, helpful friendly staff, and reasonably good food, plus certainly great value for money.

Good stay

Customer review rating 5.0/5

Mr W. P. Business - Confirmed reviews ALL

Friendly and most professional I had problems and your staff were there to help me

Staff behaviour is not Good

TripAdvisor rating 2.0/5

akhils503 Solo travel - TripAdvisor review

I have stayed in this hotel.from,1st june to 3rd June,Once I reach hotel,The Front office lady,Whose name was AMP is forcing me to take the Accor membership,She told me that ,Our check-in time is 2Pm,If you register yourself with us,I will give you early check-in,Also her behaviour was very rude,Next day i told 3 time to clean my room,In the evening around 7Pm ,One Housekeeping lady knock the twice and without my permission,She opened the door and entered the room,And tell me that,It too late,I will not able to clean the room properly,She just change the Dustbin bags and she Mop the floor roughly, Seriously I don't expect this kind of service and staff behaviour from Accor group.

Dear akhils503, Thank you for sharing your feedback regarding your recent stay at our hotel. We deeply regret that your experience did not meet your expectations and that you encountered issues with our staff's behavior and service quality. Please accept our sincere apologies for the inconvenience you faced during check-in. It is not our intention to make any guest feel pressured into accepting membership offers. Our standard check-in time is 14:00 hrs, and early check-in is available as a benefit for members. We are also very sorry to hear about the housekeeping issues you experienced. We will be conducting a thorough review with our housekeeping team to address these concerns and improve our service standards. Your feedback is invaluable to us as it helps us identify areas that need improvement. We are committed to providing a high standard of service and ensuring that all our guests have a pleasant and comfortable stay. We hope you will give us another opportunity to serve you better in the future. Once again, we apologize for the inconveniences you encountered and appreciate you bringing these issues to our attention. Sincerely, Farouk Zourdani General Manager

Good value for the price paid.

Customer review rating 5.0/5

Aleksandr Families - Confirmed reviews ALL

Second time we stayed here. And all was fine. Staff rooms, cleaning service all up to expectations.

Good location, good price vs quality

Customer review rating 5.0/5

Cedric Solo - Confirmed reviews ALL

Coming every year as satisfied customer.

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Other web-users rate our hotel

  • 1,011 reviews 9.6/10 Location
  • 1,232 reviews 5.7/10 Room
  • 2,298 reviews 9.2/10 Service
  • 45 reviews 6.1/10 WiFi
  • 843 reviews 8.3/10 Breakfast
  • 604 reviews 2.7/10 Comfort
  • 504 reviews 7.4/10 Cleanliness
  • 421 reviews 8.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.