ibis budget Melbourne CBD 3 stars

Customer review rating (ALL Rating) 3.5/5 808 reviews

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97-103 Elizabeth Street, 3000 Melbourne, Australia

Description

Hotel extras

  • Central City Location

  • Walk to your event!

  • Night Life on the doorstep

  • Shopping at arms reach

  • Free City Centre Trams

Our accommodation(s)

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Hotel location

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 Melbourne
Australia

GPS:-37.815872, 144.963898

Telephone
Fax +61 3 9642 2255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  808 reviews

TripAdvisor Rating  3.5/5  1,456 reviews

Located .

Customer review rating 3.0/5

Ngoc M. H. D. Families - Confirmed reviews ALL

No water for drink , no hairdryer. Please next time put in the room for customers. They can use it. Thanks.

Good location

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Good reception noisy aircon. Good location

Dear James D., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anupdeep Kaur

Well located for our need

Customer review rating 4.0/5

Lyne &. L. Couples - Confirmed reviews ALL

It was quite pleasant. Must applaud the reception. He was very welcoming & friendly

Dear Lyne L., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anupdeep Kaur

Cleaning

Customer review rating 1.5/5

Jenny Families - Confirmed reviews ALL

I was with ny family for 1 week. I found the bathroom' walls dirty, like snots. The tap in the bathroom was not shine.no hand towel in the bathroom. The cleaner did not change the cups during the week. During the week the cleaner change the sheets at once.

Dear Jenny Andrea e., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anupdeep Kaur

Rude receptionist

Customer review rating 1.0/5

Anonymous Solo - Confirmed reviews ALL

The receptionist in the lobby was quite rude & did not answer any questions I asked her. She was also impatient. My room also had a dirty pillow, and the whole hotel smelled a bit of smoke. There's also only one bathing product - 3 in 1 body wash/shampoo/conditioner & no hand soap.

Dear Paris K., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anupdeep Kaur

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Other web-users rate our hotel

  • 1,424 reviews 9.7/10 Location
  • 1,874 reviews 4.3/10 Room
  • 1,014 reviews 7.8/10 Service
  • 49 reviews 5.7/10 WiFi
  • 802 reviews 3.8/10 Cleanliness
  • 401 reviews 2.1/10 Amenities
  • 329 reviews 3/10 Breakfast
  • 242 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.