Novotel Erlangen

Customer review rating (ALL Rating) 4.5/5 1,598 reviews

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Description

Hotel extras

  • Air-conditioned rooms

  • Free WIFI available in all rooms

  • Family rooms, children's play area and special family offers

  • Beautiful garden with sun terrace

  • Modern fitness center

Our accommodation(s)

Hotel location

Novotel Erlangen

Hofmannstrasse 34
91052 ERLANGEN
Germany

GPS:49.592866, 11.013377

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2

Simple and straightforward, loose and relaxed: this is Novo2. An innovative combination of bar lounge and eatery, enriched by a modern food concept. An inspiring, lively and stimulating place which combines work, socializing and eating.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,598 reviews

TripAdvisor Rating  4.0/5  660 reviews

Late arrival with a perfect Check-in Service

TripAdvisor rating 5.0/5

petercrauwels Couples - TripAdvisor review

Even that we arrived late (after midnight) our reservation was still in the system. A very nice gentleman upon arrival help us with check-in and gave us a perfect check-in experience.

Dear petercrauwels, It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. We would like to thank you for the top rating and the great remarks on the colleague. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the Novotel Erlangen

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Good service

Dear Ms. S., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Good location with friendly staff

Customer review rating 3.5/5

Ms Business - Confirmed reviews ALL

Good breakfast, warm staff, furniture design a little like a youth hostel, even in the apartments..

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Novotel Erlangen. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed our breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the Novotel Erlangen

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Lovely room service, reception and breakfast

Dear Mr. L., Thank you for staying with us at Novotel Erlangen and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in nearly all categories, and the positive remarks on reception and breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the Novotel Erlangen

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Everything was fine, only bed was really bad. It felt like lying in broken water bed.

Dear Mr. K., We would like to offer our sincere apologies for the problems regarding the bed. Please rest assured that we will look into this and take steps. We feel very bad for the inconveniences you had to deal with - and at the same time we do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. We definitely do appreciate the fact that you took the time to review your stay at Novotel Erlangen. Now we would like to ask you to give us another chance. We would be honored to welcome you back. Best regards, The team of the Novotel Erlangen

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Other web-users rate our hotel

  • 406 reviews 9.2/10 Location
  • 769 reviews 6.6/10 Room
  • 686 reviews 9.3/10 Service
  • 23 reviews 5.9/10 WiFi
  • 399 reviews 8.8/10 Breakfast
  • 301 reviews 7.8/10 Cleanliness
  • 172 reviews 5/10 Value

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