Novotel Mechelen Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 910 reviews

Novotel Mechelen Centrum - Image 1
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Description

Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Stylish, welcoming restaurant, bistro dining

  • Fully-equipped fitness centre, hammam

  • 5 versatile spaces for meetings and events

  • Lots of bars, restaurants and shopping nearby

Our accommodation(s)

Hotel location

Novotel Mechelen Centrum

Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat
2800 MECHELEN
Belgium

GPS:51.025841, 4.476343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Mechelen itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  910 reviews

TripAdvisor Rating  4.0/5  766 reviews

God stay but not so easy breakfast

Customer review rating 3.5/5

Phil Business - Confirmed reviews ALL

Good stay as usual but breakfast not so nice

Dear Phillippe Thank you for taking the time to share your review. We are happy that you had a good stay with us! However, we regret that your breakfast experience did not meet your expectations this time around. Onwards, we take note of your comments regarding the cleanliness in the staircase area and apologize for any inconvenience caused. Your feedback is important to us as it helps us to enhance our services. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

Another nice stay at Novotel Mechelen

Customer review rating 4.5/5

Philip Business - Confirmed reviews ALL

I stop here 3-4 times a year and the hotel is very consistent. It’s also very well located within walking distance of the train station and a lot of good restaurants.

Dear Philip Thank you for your review. We are delighted to know you made the most of your time with us and appreciated the easy access to the city. However, your feedback is important to us and will be taken into account as we work to provide the perfect guest experience. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

Perfect stay

Customer review rating 5.0/5

Mario Business - Confirmed reviews ALL

Nice hotel, with good location in the city, easily reachable, with good prices for the category. Stuff friendly, rooms spacious and well equiped.

Dear Mario Thank you very much for this kind review of your recent stay. We are happy your stay with us was enjoyable. We are happy you found our hotel to be well-located and easily accessible. Onwards, it's always rewarding for our team to be complimented by a guest and encourages us to continue with our efforts. We look forward to welcome you again soon. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

Good stay

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The room size was sufficient. The room was clean but the napkin in the bathroom was finished and not renewed. I was informed that I needed to get the dental kit myself from the frontdesk. I think that in a 4-star hotel, comb, dental kit, shaving kit should be ready in a room. It was not nice that there was only 1 water bottle, there shoıld be at least 2. But overall I am satisfied. If I come again, I will stay again.

Dear Mustafa Thank you for your review. We are delighted that you found the room size sufficient and appreciated the cleanliness of our accommodations. However, we regret to hear about the inconvenience you experienced with the bathroom supplies and need to request a dental kit from our front desk. Onward, we acknowledge your feedback on the number of complimentary water bottles. We are always glad to receive feedback and will take your suggestion into consideration. Finally, about the loyalty program, we are addressing this matter to ensure your benefits and recognition as a valued member. All the best, Catherine Pierre, Groups & Banqueting Coordinator

No warm water

Customer review rating 2.0/5

Thomas Solo - Confirmed reviews ALL

I had no warm water during my stay. Otherwise everything was great. However not being able to shower is enough for me to give it a failing mark.

Dear Eline Thank you for sharing your review. We regret to learn about the issue you experienced with the lack of warm water. We understand how essential a warm shower is to a comfortable stay and apologize for the inconvenience it caused. We value your comfort and satisfaction. We look forward welcoming you again in the future for a more enjoyable stay. All the best, Catherine Pierre, Groups & Banqueting Coordinator

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Other web-users rate our hotel

  • 533 reviews 8.7/10 Location
  • 633 reviews 7.4/10 Room
  • 460 reviews 8.7/10 Service
  • 11 reviews 7/10 WiFi
  • 410 reviews 8.4/10 Breakfast
  • 240 reviews 7.7/10 Cleanliness
  • 138 reviews 4/10 Value
  • 19 reviews 9.4/10 Wellness Area

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