Mercure Hotel Hagen 4 stars

Customer review rating (ALL Rating) 4.2/5 673 reviews

Best price
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Mercure Hotel Hagen - Image 1
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Wasserloses Tal 4, 58093 HAGEN, Germany

Description

Hotel extras

  • Located right next to Stadthalle Hagen and 5-min. walk to Elbershallen

  • Car park with roof directly by the hotel

  • 8 conference rooms for up to 300 people

  • Sauna and fitness area with massage offer

  • Free WIFI throughout the hotel.

Our accommodation(s)

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Hotel location

Mercure Hotel Hagen

Wasserloses Tal 4
58093 HAGEN
Germany

GPS:51.35368, 7.484758

Telephone
Fax +49 2331 391153

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Our restaurant offers a varied buffet or daily specials from Monday to Friday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  673 reviews

TripAdvisor Rating  4.0/5  565 reviews

All well except room

Customer review rating 2.5/5

Corne Business - Confirmed reviews ALL

Good breakfast and parking, overall hotel status. Noisy room at street side, poor maintenance on shower facility.

Good location

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Good location but in the summer the rooms are just to hot without A/c

Dear Norbert B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hagen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

We stayed one night only , the facilities are old and need some maintenance, staff was so friendly and overall was clean .

Dear Antonieta g., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Havers Deputy Receptionist

Low cost 4 stars hotel

Customer review rating 1.5/5

Michel Families - Confirmed reviews ALL

No way to rest. No air conditioning nor ventilation, so it was necessary to open the windows. Then, every noise entered the room. No cleaning the room nor changing towels or refurbishing coffee, after the first night

Dear Miguel Angel G., Thank you for taking the time to tell us about your experience at the Mercure Hotel Hagen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederic Havers Deputy Receptionist

Business stay

Customer review rating 3.5/5

Nl-ham Business - Confirmed reviews ALL

Good and friendly reception, nice room. Very slow elevator but major issue and not okay : not any EV loading option! That is impossible for a business of conference hotel. 6 Units of which 2 quick charger of >= 150 would be compliant. There is sufficient space. Several providers in DE would be interested to deliver and install EV stations that can and will accept European wide used charge cards/buttons

Dear Fam O., We very much appreciate your comments regarding your stay at the Mercure Hotel Hagen. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also plan to install EV charging points in the nearer future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Havers Deputy Receptionist

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Other web-users rate our hotel

  • 304 reviews 8.4/10 Location
  • 800 reviews 5.5/10 Room
  • 586 reviews 8.6/10 Service
  • 15 reviews 0.3/10 WiFi
  • 489 reviews 8.4/10 Breakfast
  • 473 reviews 4.5/10 Comfort
  • 298 reviews 7/10 Cleanliness
  • 213 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.