hotelF1 Metz Actipôle

Customer review rating (ALL Rating) 3.4/5 313 reviews

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13 Rue des Selliers, 57000 METZ, France

Description

Hotel extras

  • Secure enclosed parking lot

  • Close to major roads

  • Metzanine shopping mall nearby

  • Microwave available

Our accommodation(s)

Hotel location

hotelF1 Metz Actipôle

13 Rue des Selliers
57000 METZ
France

GPS:49.115751, 6.250855

Telephone
Fax +33 3 87 75 00 76

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  313 reviews

TripAdvisor Rating  2.0/5  39 reviews

Cheap and good - but outdoor furniture is worth nothing.

Customer review rating 4.0/5

Thomas W. Families - Confirmed reviews ALL

We arrived at 7pm and the lady at the entrance was very kind and nice and helped us with an upgrade (5€) so we could have a room with a bathroom. Really worth the extra 5 €. Wanted to sit outside, but the bench and table nearly fell apart. They really need new furniture.

Dear THOMAS W., We very much appreciate your comments regarding your stay at the hotelF1 Metz Actipôle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was okay for a one night stop off

Customer review rating 3.5/5

Ryan Families - Confirmed reviews ALL

Very basic but suitable for one night. The price you are paying reflects the accommodation so it’s okay considering we paid €30 for one room. Someone is only on the desk for a couple hours in the morning and evening otherwise you can check yourself in at the computer outside. The beds were comfortable enough and clean with communal toilets and showers which are cleaned once a day but use them early otherwise they soon get dirty. Overall the stay was okay and is to be expected for €30, if you want luxury then you can pay more but we just simply wanted a bed to sleep in overnight as we were driving from Uk to Italy.

Dear RYAN J., We very much appreciate your comments regarding your stay at the hotelF1 Metz Actipôle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent budget hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Efficient check in and helpful staff. Clean and a good standard.

Dear CAROLINE L., We very much appreciate your comments regarding your stay at the hotelF1 Metz Actipôle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointed

Customer review rating 1.0/5

Anon Families - Confirmed reviews ALL

We booked this for a stop over; 2 female adults and 4 children. We arrived after midnight and were allocated rooms automatically from the machine outside. This all seemed to work well until we entered the first room; the bed was up on its end and totally unusable. We called the night telephone number and finally allocated another room, but the other room was now upstairs, so we were not near each other. A man then arrived and said he had come to sort out the water in the room (this was now about 1am). There was no water problem in the room and my sister rang me, quite shaken up as did not know who this person was. Being 2 females travelling with 4 children, this made us feel quite vulnerable and concerned. We were now unable to contact the person on duty to ask if it was a member of staff. The toilets were not clean and the back of the toilet was missing. The best part of the stay was when we left in the morning!

Dear SERENA H., Thank you for taking the time to tell us about your experience at the hotelF1 Metz Actipôle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Unsafe and loud music all night

Customer review rating 0.5/5

Steve D. C. Families - Confirmed reviews ALL

A very competitive price but probably the worst hotel I’ve ever stayed at. It felt unsafe. There were quite a few drunk guests who partied all night with very loud music. My wife still isn’t speaking to me for choosing the hotel. You need to have someone on site.

Dear STEVE d. C., Thank you for taking the time to tell us about your experience at the hotelF1 Metz Actipôle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 111 reviews 8.3/10 Location
  • 404 reviews 4.2/10 Room
  • 235 reviews 7.2/10 Service
  • 5 reviews 5/10 WiFi
  • 262 reviews 3.7/10 Cleanliness
  • 78 reviews 2.5/10 Breakfast
  • 74 reviews 1.9/10 Amenities
  • 42 reviews 2.5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.