ibis Styles Ouistreham 3 stars

Customer review rating (ALL Rating) 4.4/5 1,194 reviews

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ibis Styles Ouistreham - Image 1
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37 rue des Dunes, 14150 OUISTREHAM, France

Description

Hotel extras

  • 3-minute walk from the car ferry terminal and 10-minute walk from the beach

  • Family Rooms and communicating rooms upon request at the hotel

  • 24-hour catering available

  • Paid secure car park or free parking outside the hotel

  • Secure storage for bicycles upon request at the reception desk

Our accommodation(s)

Hotel location

ibis Styles Ouistreham

37 rue des Dunes
14150 OUISTREHAM
France

GPS:49.283309, -0.250744

Telephone
Fax +33 2 31 97 10 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR

Non contractual photo

Enjoy our friendly space offering a wide range of alcoholic and non-alcoholic beverages, with the possibility of relaxing on the terrace. Snacks are available outside of the restaurant's opening hours.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,194 reviews

TripAdvisor Rating  4.0/5  1,118 reviews

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Very noticeable that the former Director has retired and not been replaced. She will be much missed. When we arrived, we were informed that as the ‘Chef’ had retired, food would not be available!! Very disappointing.

Dear Customer, Thank you for sharing your experience with us. We understand your concern regarding the change in management. We want to reassure you that our director has been replaced by the former deputy director. We apologize for the disappointment caused by our restaurant not being available upon your arrival. While our restaurant is indeed closed on weekends, we offer a 24-hour snack menu to meet our guests' needs at any time. The retirement of our chef marks a transitional period for us. We are not discontinuing our dining service; instead, we plan to introduce a food bar of equivalent quality starting in mid-July. This new offering aims to provide a different but equally satisfying culinary experience for our guests. Thank you for your understanding and feedback, which help us adjust our services to better serve you. We look forward to welcoming you again on your next visit to Ouistreham. Best regards, La Réception, Elise

Convenient to ferry

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

Room a bit sparse, no a/c but windows could open.

Dear Customer, Thank you for taking the time to share your feedback. We're pleased to hear that our location was convenient for your ferry journey. Regarding your comments about the room, we apologize if you found it a bit sparse and lacking air conditioning. We would like to inform you that renovation works are planned in the coming months to enhance the comfort of our rooms. They will be equipped with new facilities to better meet our guests' expectations. Your feedback is valuable to us as we strive to continually improve our services. We look forward to welcoming you back on your next visit to Ouistreham. Best regards, La Réception, Elise

Poor

Customer review rating 1.5/5

John B. Business - Confirmed reviews ALL

You are making it very hard to obtain an invoice

Dear Customer, We're sorry to hear that you encountered difficulties in obtaining your invoice. Upon your arrival, we routinely ask our guests if they require an invoice at the time of payment. If this step was overlooked or if you faced complications afterward, we sincerely apologize. We are surprised by your rating, as it appears quite severe for a mere invoice issue. If there were other aspects of your stay that did not meet your expectations, we would appreciate it if you could inform us. Your feedback will help us improve our services and better meet your needs. Sincerly, La Réception, Elise

Perfect for the ferry

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

We stayed for one night having got off the ferry at 10pm. The room was small but clean and comfortable. The breakfast was very nice and it was good value for money bI would definitely recommend if you need to stay somewhere near the ferry

Dear Customer, Thank you for taking the time to share your experience and for your rating of 7.0. We are happy to hear that you enjoyed your stay at the Ibis Styles hotel in Ouistreham, especially our proximity to the ferry, the cleanliness and comfort of our rooms, and the quality of our breakfast. Your feedback is very valuable to us and helps us continuously improve. We hope to have the opportunity to welcome you again during your next visit to Ouistreham. Best regards, La Réception, Elise

Exactly what we needed.

Customer review rating 5.0/5

Robert K. Couples - Confirmed reviews ALL

Great location, clean and tidy, good choice for breakfast. Very happy

Dear Customer, Thank you very much for your comment and your excellent rating of 10! We are delighted to hear that your stay at the Ibis Styles hotel in Ouistreham met your expectations. Our location, the cleanliness of our rooms, and the variety of our breakfast options are aspects we take great pride in, and it’s a pleasure to know that you appreciated them. We look forward to welcoming you again very soon. Best regards, La Réception, Elise

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Other web-users rate our hotel

  • 537 reviews 9.1/10 Location
  • 713 reviews 6/10 Room
  • 654 reviews 9.2/10 Service
  • 13 reviews 6.1/10 WiFi
  • 516 reviews 8.2/10 Breakfast
  • 452 reviews 4.2/10 Comfort
  • 239 reviews 8.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.