Park Royal Club Cala managed by Accor 4 stars

Customer review rating (ALL Rating) 4.3/5 52 reviews

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Park Royal Club Cala managed by Accor - Image 1
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50 Club Cala Drive, 50, 00791 HUMACAO, Puerto Rico

Description

Hotel extras

  • El Yunque National Forest, located 54 minutes away by car.

  • Fajardo's Bioluminescent Bay, a 2-hour drive away, is a unique phenomenon in the Caribbean.

  • The Humacao Nature Reserve, a 10-minute drive from the hotel.

  • The beaches of Palmas del Mar, a 6-minute drive from the hotel.

  • Humacao's historic district, a 15-minute drive away.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege One bedroom Villa harbor view balcony with full kitchen-1 King size bed & a sofa bed

Photo out of - Privilege One bedroom Villa harbor view balcony with full kitchen-1 King size bed & a sofa bed

Privilege One bedroom Villa harbor view balcony, with full kitchen, laundry dining and living room-one King size bedroom and a sofa bed

  • Views:

    Harbour view

Max. number of persons
4
Area
From 88 m² / 947 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

  • 4 pers. max
  • 88 m² / 947 sq ft
  • Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
  • Views: Harbour view
See availabilities

Privilege One bedroom Villa garden view balcony, with full kitchen, laundry, dining and living room - one King-size bedroom and a sofa bed

  • Views:

    Garden View

Max. number of persons
4
Area
From 88 m² / 947 sq ft
See availabilities

Villa

Privilege Two bedroom Villa harbor view balcony - 1 King size & 1 two Twin size bedroom

Photo out of - Privilege Two bedroom Villa harbor view balcony - 1 King size & 1 two Twin size bedroom

Privilege Two bedroom Villa harbor view balcony, with full kitchen, laundry, dining and living room and two full bathrooms - one King-size bed, two Twin size bed and a sofa bed

  • Views:

    Harbour view

Max. number of persons
6
Area
From 129 m² / 1388 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

Double sofa bed(s) x1

See availabilities

Villa

Privilege Two bedroom Villa pool view balcony - 1 King size & 1 two Twin size bedroom

Photo out of - Privilege Two bedroom Villa pool view balcony - 1 King size & 1 two Twin size bedroom

Privilege Two bedroom Villa pool view balcony, with full kitchen, laundry, dining and living room and two full bathrooms - one King size And two two Twin size bedroom and a sofa bed

  • Views:

    Pool side

Max. number of persons
6
Area
From 129 m² / 1388 sq ft

Bedding

King size bed(s) x1

Twin bed(s) x2

See availabilities

Villa

Privilege One bedroom Villa harbor view balcony - 1 King size & a sofa bed

Photo out of - Privilege One bedroom Villa harbor view balcony - 1 King size & a sofa bed

Privilege One bedroom Villa harbor view balcony, with full kitchen, laundry, dining and living room - one King size & a sofa bed

  • Views:

    Harbour view

Max. number of persons
6
Area
From 129 m² / 1388 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

See availabilities

Villa

Privilege Lux Three bedroom Villa harbor view balcony - 2 King bedrooms & one 2 Twin bedroom

Photo out of - Privilege Lux Three bedroom Villa harbor view balcony - 2 King bedrooms & one 2 Twin bedroom

Privilege Lux Three bedroom Villa harbor view balcony, with full kitchen, laundry, dining and living room and two full bathrooms - 2 King size bedrooms and one 2 Twin size bedroom and a sofa bed

  • Views:

    Harbour view

Max. number of persons
8
Area
From 146 m² / 1571 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x2

Double sofa bed(s) x1

See availabilities

Villa

Privilege Lux Three bedroom Villa garden view balcony - 2 King bedrooms & one 2 Twin bedroom

Photo out of - Privilege Lux Three bedroom Villa garden view balcony - 2 King bedrooms & one 2 Twin bedroom

Privilege Lux Three bedroom Villa garden view balcony, with full kitchen, laundry, dining and living room and two full bathrooms - 2 King size bedrooms and one 2 Twin size bedroom and a sofa bed

  • Views:

    Garden View

Max. number of persons
8
Area
From 146 m² / 1571 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x2

Double sofa bed(s) x1

See availabilities

Villa

Handicap Privilege Lux Three bedroom Villa garden view balcony - 2 King & one 2 Twin bedrooms

Photo out of - Handicap Privilege Lux Three bedroom Villa garden view balcony - 2 King & one 2 Twin bedrooms

Handcap Privilege Lux Three bedroom Villa garden view balcony, with full kitchen, laundry, dining and living room and two full bathrooms - 2 King size bedrooms and one 2 Twin size bedroom and a sofa bed

  • Views:

    Garden View

Max. number of persons
8
Area
From 146 m² / 1571 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x2

Twin bed(s) x2

Double sofa bed(s) x1

See availabilities

Villa

Privilege Lux Two bedroom & Loft Villa garden view - 2 King bedrooms & one 2 Twin size beds loft

Photo out of - Privilege Lux Two bedroom & Loft Villa garden view - 2 King bedrooms & one 2 Twin size beds loft

Privilege Lux Two bedroom and Loft Villa garden view balcony, with full kitchen, laundry, dining and living room and a sofa bed and two full bathrooms - one King size bedroom and one King size plus two Twin size loft

  • Views:

    Garden View

Max. number of persons
8
Area
From 146 m² / 1571 sq ft

Bedding

King size bed(s) x2

Twin bed(s) x2

Double sofa bed(s) x1

See availabilities

Hotel location

Park Royal Club Cala managed by Accor

50 Club Cala Drive, 50
00791 HUMACAO
Puerto Rico

GPS:18.081851, -65.79967

Telephone

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 103 rooms
  • 2 rooms for people with reduced mobility
  • 108 family rooms
  • 5 connecting rooms
  • 108 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English
  • Spanish

100% Non Smoking Property

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Breakfast

  • Express available at any time

Sports and leisure

Golf Additional charge

  • Nearby

ROYAL COFFEE

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Buffet restaurant for guests' breakfast

Bar located near the pool to enjoy snacks, drinks and quick meals

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  52 reviews

Customer review rating 2.5/5

Shakalia J. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Guest Service Team

Customer review rating 5.0/5

Ruben R. S. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! and feedback We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Quiriat M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Ramon O. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Larry B. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 2.5/5

Shakalia J. Families - Confirmed reviews ALL

The area is really beautiful and has a lot of potential, but the property could benefit from improved parking arrangements. We stayed in room 1014C, and unfortunately, the room appeared to need some repairs and updating. The room door is quite old and makes a lot of noise when closing. The couch was also worn and appeared to be past its prime. Additionally, there was an unusual smell in the room that made the stay less comfortable. Overall, the room did not appear to have been updated in quite some time. With some renovations, newer furniture, and general maintenance, the property could be much more enjoyable and better match the beauty of the surrounding area.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Guest Service Team

Customer review rating 5.0/5

Ruben R. S. Couples - Confirmed reviews ALL

Excellent

Dear Guest, Thank you for the great review of our hotel! and feedback We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Quiriat M. Couples - Confirmed reviews ALL

The room lacked perfect cleanliness, and the bathroom showed stains.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Ramon O. Families - Confirmed reviews ALL

My family and me enjoyed our staying. It a good location close to Palmanova plaza.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

Larry B. Families - Confirmed reviews ALL

Staff was excellent

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Charles L. Friends - Confirmed reviews ALL

The staff was very accommodating. The rooms were clean and comfortable. Very beautiful scenery.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Vivian G. Families - Confirmed reviews ALL

Yes, I enjoyed it and the rest too

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Carlos R. N. R. Families - Confirmed reviews ALL

Excellentl

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Divina R. Families - Confirmed reviews ALL

Everything and everyone who I interacted with was very nice. Front desk manager (male) was very friendly and helpful.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Raul A. Families - Confirmed reviews ALL

Very good!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Alex P. Families - Confirmed reviews ALL

I had a great experience with the staff and parking. The room could be cleaner and updated. Pretty old and dirty kitchen utensils and appliances. Floors are dirty in corners and curtains smell. I may have been bitten by bed bugs. I came back with multiple bites room 952

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Damarys R. Couples - Confirmed reviews ALL

Spacious, comfortable rooms

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente,

Customer review rating 4.0/5

Edwin G. L. Couples - Confirmed reviews ALL

Overall it was satisfactory. The issues brought to there attention were taken care of promptly and professionally.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.0/5

Desiree M. Couples - Confirmed reviews ALL

Pool area was good. But the rooms need a huge improvement.

Customer review rating 4.5/5

Leticia M. Friends - Confirmed reviews ALL

Except for parking, everything else was great.

Customer review rating 3.0/5

Carlos C. Families - Confirmed reviews ALL

The stay was good just didn't accommodate my mother who was in a wheel chair. I ordered this back in February and the end of August there was not a handicap accessible room available. Definitely wasn't impressed. Have to pay 25 dollars a day for parking on top of any funds you spent on the room. Breakfast, coffee all had a charge. We hit up Walmart and made the best of it but definitely wasn't impressed.

Customer review rating 4.5/5

Irene P. S. Families - Confirmed reviews ALL

Staff and manager very helpful, respectful, and approachable.

Customer review rating 1.0/5

Yomarie A. Families - Confirmed reviews ALL

There are cockroaches in the bedrooms.

Customer review rating 5.0/5

Biliki K. Friends - Confirmed reviews ALL

Excellent

Other web-users rate our hotel

  • 97 reviews 6.4/10 Location
  • 151 reviews 6/10 Room
  • 112 reviews 7.6/10 Service
  • 72 reviews 4.8/10 Cleanliness
  • 60 reviews 3.8/10 Amenities
  • 40 reviews 8.4/10 Pool
  • 35 reviews 4.8/10 Value
  • 23 reviews 5.9/10 Beach

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